This place is filthy! A towel was left on the floor next to the ab machine for 3 weeks. I took a photo of it every week for three weeks. There’s at least two machines out of order per week, and they’re usually the ones you need. Staff in the back room next to the scale, on their phones often. Equipment is left everywhere and in random spots and rarely cleared. Holes in the walls are not pretty to look at. There’s lubricant on some machines in places where they touch your clothes and then stain them. Toilets constantly run out of soap and get left unstocked. So many staff on yet so many issues. Lady at front desk greets and farewells you, which is lovely.

Not super impressed with this gym. Have been charged ~$100 after cancelling my 5 day free trial on day 3. I was told the club manager would contact me to ensure no payment was made, but never heard from anyone and am now chasing up charges on my credit card. This club definitely pushes the hard sell on memberships and exactly fit the stereotype of gyms that lock you in to payments you can't get out of. Be very sure you're ready to commit to a membership before approaching this gym.

I’m writing on behalf of me and my girlfriend. Don’t recommend signing up here the gym staff are awful they do not greet you, and they show no respect at all to all members, I recently went to the gym and there was a young staff lady with dark curly hair that made me feel really uncomfortable and spoke to me with such disrespect. Matter in face all staff there are completely rude never had a good experience while being there

Karushka Naidoo the clubs customer service manager is so rude and unprofessional, has absolutely no mannerism when discussing membership cancellations. For someone who’s role is to deal with customers she needs training on how to speak to people whether it is a conflict of interest topic. Belittled me and was trying to make me feel stupid. Laughed when I mentioned I would like to speak to someone higher up or speak with head office, telling me that head office send complaints back to her and she believes the matter is resolved so I’m wasting my time by trying to get help from higher up. I really hope no one has to deal with her and be made feel how she made me feel.

Regrettably, after a membership was agreed with no joining fee - a joining fee was deducted from my account. Contacted club on 29 April who said they would refund the joining taken in error. After 15 days and ten emails (mostly without reply) no action has been taken to refund monies taken in error. If you intend to become a member, make sure they do not take your money in ‘error’ - because it is a nightmare dealing with them when it comes to money. Leaves me with the feeling that they operate on the belief that if they ignore you long enough that you’ll go away and they’ll keep your money. An unbelievable amount of my time and effort wasted because a complete lack of interest and care shown by the club.

Worst of all goodlife gyms in Melbourne only because of the frontline staff. No customer service skills at all. Hate walking through the door. I always try to workout during afterhours when unstaffed. Edit..the PT are even worse . They are interested in their own clients. They wont even acknowledge others are training or they are in other's way. PT called Okami or whatever, she is so rude..

THIS GYM IS A TOTAL JOKE There’s always something malfunctioning either the sauna or the sound system or even worse THE LOCKERS!!! And every time the lockers are out, they tell you that you can leave valuable stuff with the reception to be looked after. Which I did, last night in order to attend the body combat class. However, come 8 pm the girl from the reception got up and left without first making sure I had my MOBILE, CAR and HOME keys with me!!! She just left them behind the counter…… not even locked up safely somewhere!!!! When I realised she was gone without making an effort to return them to me first I panicked as I had no means to go home or call anybody for help. Thank god my housmate was home and I called him from the reception phone and he picked me up. To cut a long story short, there has been no apology when confronted even though I was visibly shaken as I hadn’t slept all night worrying sick as to who has access to my phone, car or house and to make matters worse they told me that I could have picked them up myself from behind the counter and it was my fault that I left my valuables with them even tho they couldn’t provide safe and secure working lockers to lock them in. I would advise anyone NOT TO JOIN THIS GYM, as they’re totally irresponsible and careless. I would give them -100 stars if I could after the ordeal I just had!!!

It's a satisfactory gym, but there are always machines broken-down that take too long to be fixed. Same goes with the lockers, seems like they are often u/s and alot of them have locks broken off.

Staff are friendly but the gym is just below average. Things are aging and cramped peak times will leave you barely able to use any free weights. Machines often have grips that will be covered in glue and dirt. If there was a better option in the area I wouldn't hesitate to change gyms

Gave it a shot. Left a few months back. For the most part there was a really weird vibe. Didn't feel safe. Like some nights it's just a childcare center for rich kid delinquents. Plenty of other 24 hr gyms in the area. Don't "settle".

These guys here just won’t give you correct information about the contract and will keep taking money from your bank account months and months after your contract’s expire date without informing you. They never accept the cancellation request. And the receptionists are not professional, not even polite…

Wish I could be more positive This gym is always dirty Equipment worn out or damaged Plates and handles always on the floor Lockers don't work Staff quite lazy and non responsive One thing this gym is good at is taking the weekly payment from my account And also charging me for PT once every 3 months even though I never agreed to it. Manager seems to change every few months And the place smells of wet dog because of the pet wash downstairs.

Ridiculous pricing, surely going to close down at this rate. Only reason to join us if you live close but considering all the other options your better off just driving to another gym with cleaning, newer and better equipment and that’s not as packed. Machines are terrible and hadn’t been updated since 2005 when it was fitness first

I've just joined Goodlife Essendon transferring from another gym, I love this Gym, The environment and staff are amazing and they are all super welcoming. The gyms clean and accessible and there's a decent range of equipment, but mainly the staff are amazing I actually signed up to PT sessions with Chantelle with the help of Vanessa she matched us perfectly. highly recommend for the environment alone the nice gym is just a bonus.

Great environment, friendly club. I’m a personal trainer and coach, reference this review for 20% off + a free consultation and pt session.. call the club to book in with “Matt” now!

Variety of classes. Confortable amenities. I love my yoga there ! Affordable prices, you can use other venues in the city.

Fairly recently renovated. Friendly staff and great trainers. Awesome, plentiful and reliable equipment. Good space for a range of exercise types. And no pretensions.

Great gym with awesome team vibes. Lots of equipment and space to workout. Have been a member of many gyms and I rate this one at the top them all. Added bonus.. 24/7 access and sauna

Incredible members and super friendly staff that make the gym experience that much better!! So grateful to be part of such an energetic and warm community. Highly recommend!!

I went to cancel my membership a year ago as i was about to head for a trip, but got talked into suspending it for up to the year. I forgot about it until money started coming back off the account, and upon going to cancel, they said it would keep being paid for another 30 days. No warnings at the initial conversation or any time in the last year. What a con.

Helpful staff. Were flexoble with me. Great environment. Still working out there and enjoy it. Havent tried the classes yet but they look good.

Best gym ever... staff are absolutely amazing. Been to many gyms and even worked at one in my youth, but this gym is 👌 fabulous. Love everything about it

Definitely appreciated a good quality gym and this is certainly one of them, from the moment you're greeted at the front reception to all the friendly helpful floor staff, surely makes you feel welcomed. Special mention to my PT trainer Stephen, he's one of the best in the industry and I defiantly highly recommend him.

Great facilities, staff are very welcoming and make you feel comfortable. Great vibe!

This gym is not the closest gym to my home. When I tried other gyms nearby, I realized that Essendon Goodlife is a very good gym in all aspect. It is spacious, has comfortable gaps between equipment, big group working area, long staffing hours with friendly staffs, big changing, shower area and steam room. It offers various group training classes and have very nice trainers.

I really enjoyed it for a while, it’s an interesting community. I love the instructors for the classes. (Reality is these instructors work across many gyms teaching Les mills). Its definitely good for some but not the right place for me anymore. Been wanting to cancel my membership for a while now. The person I spoke to over the phone just convinced me to accept a better deal and put my membership on hold for a while. Feels like a global pyramid scheme to me where good life employees (sales people) are paid on commission for signing people up/keeping them on their memberships). I’ll be cancelling my membership asap. And I’ll be taking my business to my local council gym/pool. Thank you.

I returned to the Gym yesterday after the COVID absense and was surprised to see how great the facilities look. All of the equipment looked fresh and clean. The friendly staff made me feel comfortable upon arrival and one even remendered me from last visit in July. Great atmosphere and experience.

what a horrendous gymnasium establishment. they con you into a 12 month deal and can never get out even after i produced a certificate with a broken neck. they kept saying i must serve my 12 months like it was a prison sentence. treating me like a criminal. absolute insanity from this wannabe fitness inferior joint. they invite delusional influences to come in with there little tripod and make everyone feel uncomfortable. disgrace. they even do a cheeky discount for 5k plus IG Followers. what a joke. they think there going to produce the next bradley martino or something. sad

Worst gym ever, worst front staff, manager 0/10 I have been a member for a year and had to go through hell and back to cancel my membership. Please avoid this gym at any cost! I wonder how they have few 5 star reviews only to realise it’s reviewed by the owner and it’s members. Worst rated gym.

Great gym with all the necessary equipment and more! The staff members at the gym are friendly and always willing to assist, especially Matt, who brings a positive and welcoming vibe to the gym.

Such a lovely atmosphere, great staff and so many classes to choose from.

Good life Essendon 24 hour gym ??? My card doesn’t open the door before 6am. You get it reset and the next morning the same issue . Have asked the same receptionist to have someone contact me to rectify it. Was told she can’t do anything but leave messages and this issue is common with other members. It’s been two weeks. Also couldn’t give me anyones contact details today to contact. Maybe you should get her to take her ear pods out of her ears and teacher her to fix these customers issues.

Love this place!! The team here are amazing and welcoming, and you're always greeted with a smile. The gyms clean and comfortable and if there's a problem we can report it to the front desk and get it taken care of ASAP, The new vending machines mean when I continuously forget my drink I'm not left thirsty and I can grab a protein bar on the way out even during unstaffed hours. I've been a member at a fair few gyms none of them with a team this lovely and comforting and will actually have a laugh with you. I love the renovations they've done and would recommend this gym 10/10.

Regrettably, after a membership was agreed with no cancelation fee - I had to cancel my membership, and staff were arguing that I have to pay for cancellation it is the worst gym ever never updated any of their gym equipment all the time they have something broken keep calling people to join the gym, annoying by calls

They say in the monthly subscription, last month is free when you decide to opt out. However, I have had 3 fortnighly debits already on my card even after walking in and getting my membership cancelled at the home club.

happy the gyms are open again ♥️

Am a huge fan of the goodlife franchise with the 24 hr access to all clubs @ $30 a week this is stupidly cool... This is my personal Favourite of the franchise so far... A little bit further away from home but best spot to kill a couple hours and get pretty for a night out.... Parking and facilities are emaculate... Has a boxing area (some don't) ... Perfect spot to kill a couple hours and get ready for a night out