If I could give a negative star review I would A few months ago I went to Dandenong on a Saturday. As I am not from Dandenong area and was my first time in the centre, I was unaware of paid parking on the Saturday. As I don't carry change, I went into the store to ask for change. Within 1 minute I was fined. When I explained to the officer he said nothing he could do. I sent a notice for a review and the council adviced the fine would need to be paid despite the cashier willing to make a formal statement on my behalf. They also mentioned credit card facilities are located within Dandenong which I could of paid for a parking ticket. Would be hard to locate with no signs and within 60 seconds. Received a further letter stating the officer started his shift 1 minute before my fine was issued and notified me that the fine has been paid and the matter was closed. I didn't want the council to charge a me a late fee and get more money from me, because clearly they are just after money. I recommend to all people to avoid Dandenong and shop elsewhere because the council does not review matters properly as they just want money. Will never visit the area again.

This time we need to vote for someone who deserve to be a Dandenong council, now it’s just a joke too much corruption, no law at all this council closed the school parking permanently you can’t find any single parking to drop off and pick up your kids everywhere no parking signs it is the main school parking zones what a joke you can’t park from drop off time which is 8:45 and pick up time from 3:15

The worst council ever. Worst customer service, only interested in issuing fine tickets. Asked for a new household bin, it never arrive after 2 months. I had to chase up with the council on the phone for more than 1 hour. But it only took 2 days for you to receive a fine ticket.

Dandenong Ranges, Victoria, Australia will forever be tarnished for me by Paul a Dandenong Ranger. This creep has done something with our dog and best friend/child Sophie. After what feels like a lifetime I have been unable to find out any information on what he did with her body after he picked her up. If he has stolen her we would not know as nobody from the Greater city of Dandenongs council would help us at any point of this. All we wanted was our baby's body back home but have been robbed of any sense of grief or even belief that it was even her except her collar that was given to us like we were buying something illegal. Please if you have a spare couple of minutes today call the the Greater City Of Dandenong on 8571 1000. Ask for Paul and just ask what he did with Sophie? It shouldn't even be a problem so what did he do? Ringing and complaining, just asking what happened If anything just shows that they can't just sweep whatever happened to Sophie under the rug and I'm sure many others have also had this happen but people never find out. This has been my experience so far with this council. Trying to get this message out there as much as possible. I give them 0* as I feel sick giving them any credibility and we need a body who oversees the people who work and run these places and they are incompetent and definitely using their positions of power for personal gains.

Here's an idea - don't sign off on tons of development projects if you can't handle your backlog! As a buyer in Victoria (where builders have all the leverage and the law behind them), after waiting years for the builder's paperwork to go through council, they can't share any info or give any ETA. No timelines, nothing due to red tape. "Could be days, could be months" is what I got from the Planning department. Is the bar that low? The fat government salaries are for such a low bar on doing your job? Raise the council rates while you are at it why don't you..

The worse council ever, only trying to make money, await for truck to leave the drive way, parking inspector gives fine fine for double parking. Most stupid inspectors in universe. Another counter we had, Inspectors does t walk around only drive in their car, creating traffic to see who’s their next revenue making victim.

Uh oh looks like this place should be in some big trouble lol..those involved on the icook saga should be in jail for quite a long time in my opinion..move corruption from a council..what a suprise..NOT

Unfortunately couldn't give zero stars. Instead of cleaning up your council area and making it a nice place U have parking inspectors handing out parking fines like candy. Rude and unprofessional staff like all councils. Buff said

As small business owner I would gladly not have to park in the no standing zone infront of my own shop and get hit by oncoming traffic. However I have to do so because I'm carrying 30-50kg beds into my own shop and and can't exactly walk 100m down the road to do so. How about giving me a loading zone instead of giving me a fine for unloading goods into my own shop.

Technically worst council not helpful bullies. CCTV camera only for influential people's area. Worst car parking practices targeting school pick-up and drop off time. No stars. Because they're government officials they can do whatever they want. Election finished next get rid off council staff and replace. I donate money o so many charities I feel so happy but council they're parasite. Image of dandenong

They don´t deserve even one star, the only job they do well giving ticket .the parking inspectores hide behind trees, cars just waitting to hunt .espicially during market days, this is the easy way to make money,people work hard and then these lazy people take the money from them.

I emailed Dandenong Council about this leak at the bus bays on Langhorne Street over a week ago. No response. And it's still leaking. Absolute disgrace considering we are in summer time and water is precious. How much more water is going to be wasted before you do something about it? You should be ashamed of yourselves.

Parking officers in Bennet st so dodgy mate . My Neighbour always call to private number of officer for making fines to my customers .just in 2 minutes officers come and fine vehicle but when I call to council centre; officer comes after 4 hours and tell me it’s ok !!!!!!!

this is the worst concil I never seen before. They give the fine to the mom who need handle two little children just because she dropped off her mom and son and waiting for the car space.

Staff at counter in council and library depts very helpful but disappointed councillors making Dandenong's many residents I have met have comment that they believe they do not have the peoples interest at heart and don't listen to them. As residents we need to speak up and phone and email when we need things though we can ask questions by email using the council website and the councillors at the meetings need to reply. It seems though some parts of Greater Dandenong are catered to without having to do endless petitions to get action while others don't. Residents are told we can't attend Dandenong council meetings due to covid as the excuse but Monash Council and others are allowing them even in some cases in others councils with limited numbers. Why the difference??? The local paper stated that a Dandenong councillor was not vaccinated so why stop residents from attending meetings that are fully vaccinated since the excuse to ban the pubilic is due to covid being the problem?

Had a call from a council employee who was supposed to be assisting me with a complaint Ended up hanging up on him Made me out to be the bad guy HORRIBLE MAN No wonder people say nothing

Zero stars . Doesn’t want to take responsibility for anything they love to palm off to other departments or other areas. Been told calls are not monitored . It really should, the incompetence is laughable

Dandenong It is no longer the quiet and peaceful town that people loved. Dandenong is now probably Australia's most famous beggars' town. All supermarket entrances and traffic light positions at intersections are occupied by young and strong beggars. When chatting with out-of-town friends, they all habitually refer to Dandenong as a ”beggars town“. This may be the ”honor“ that Dandenong Town Manager likes very much.

This appreciation post is for Sally in immunisation. She has done tremendous effort for my sons immunisation record. Thanks heaps.

Rude staff. Just like the others have mentioned. They just waste your time and don't care because they get fat cheques from the taxpayers. Raised the council rates too high too. I see a lobbying for this ridiculousness in the near future.

Pathetic customer service, a greedy council that does not listen to the people. i will be reporting this council to a relavent state authority.

There us a foul noxioys burning rubber smell coming from Dandenong South. Has been for months. The receptionist wouldnt do anything unless i identify the factory. Bloody useless

Pathetic customer service/public relation. Councils really living up to their incredibly low reputation.

Got booked for double parked at Springvale market where its impossible to find a parking spot, only to stop the car for no more than 5 seconds for my wife and my 3 year old daughter to get off the car , this Council is money hungry to sending out dirty parking inspectors to target innocent parents , instead of giving us more parking space

This time, I don't take your irresponsible and untrained employees to the court. I just sent you this email asking to have more proper training for your employees so that they can provide acceptable services. Hopefully, someone will do something to help the council improve their services and to at least pretend that you care about the health of people, which should be above anything else. Dear Director of Regulatory Services, I trust this email finds you well. I am writing to bring to your attention a recent experience I had with the council's handling of a matter (I removed the name of the employee - Regulatory Service Authorised Officer), which left me deeply concerned about the level of service provided. My intention is not to complain but rather to express my hope that necessary measures, such as training, can be implemented to avoid similar occurrences in the future and enhance the overall service quality. I recently received correspondence regarding a matter that I find both unethical and unacceptable. Despite our efforts to communicate a pressing medical condition, the response received was dismissive, stating that the issue did not fall within the council's purview. It is disheartening to encounter such a lack of empathy, especially when dealing with matters of urgency. Furthermore, the initial response from your officer, who failed to properly assess the situation and opted for a low-quality, rushed photograph labelled as "Officer's notes and photograph," raised concerns about the professionalism and thoroughness of the council's approach. Subsequent interactions only compounded these concerns, as a second review officer reiterated that the council deemed the situation outside its responsibility. While I am willing to address the matter promptly and pay the required amount to the Council of Dandenong, I feel compelled to highlight the importance of responsibility to taxpayers. The council's duty extends beyond mere transactions, encompassing a commitment to public welfare and well-being. I genuinely believe that with adequate training for all employees, there is potential to significantly improve the level of service provided by the council. Training initiatives could include enhancing communication skills, promoting a more empathetic approach, and ensuring a thorough understanding of the diverse issues that community members may face. I appreciate your attention to this matter and trust that, with your leadership, positive changes can be implemented to foster a more responsive and responsible local government. Thank you for your understanding and consideration. Thanks,

It’s nice overall but why is the volunteering form in the website a pdf and is such a complicated process to fill it up I spent such longtime just trying to fill it up,plz change it to word so it’s easier to fill up. Thank you

I just contacted council by phone about my green not fully empty. During the call my phone line was dropped and I called again and the First officer called me back and I hanged up the call on hold with second officer. My issue was organised by first officer and at same time the second officer call back too. I want to say I am really appreciative these two lady officers. They show me what is the best service from local government.

Received a parking infringement for parking without ticket while I was sorting the ticket. I was in all photos the officer took and he told me the car was parked for a while without ticket. I requested a review with legitimate reason and evidence which was refused. This gives me indication they are all about money not community or doing the right thing here.

Billed twice for the same thing, as a pensioner I have to be alert $34.20 is not peanuts and how many pensioners have blind faith in our administrators considering the rates we have to pay to build new buildings for them in Springvale and Dandenong.

Learn how to interact and discuss public matters.

Very friendly, helpful service over the phone.

Good job at ripping off people, issuing me a fine which I have already paid for