Swimming service is been quite bad recently. There is no proper exhaust fans in the pool area at least for the last 2 months.Water dripping all through the pool area and its quite dangerous for kids and parents to walk.Further no safety signs displayed.No hot water in the showers either.On notifying shift incharge this arvo (28/6/22)she is not even appeared concerned or apologetic. Swimming teachers are awesome,but we need to have a proper service for the money we paying

My son took swimming classes here for over two years . Swimming instructors are good , but general customer service is very bad and they are rude . More over ,the pool is cold most of the time and even informing them ,they don't care about it . But they take 1 months fees for moving out . They keep in the same level for a long time .No feed back or coaching given and no make up classes offered if needed .

I couple of weeks ago I signed up my 7yr old for indoor soccer. So far I'm very happy with it. He loves it, the coaches are nice. The staff at the front are very helpful too.

Terrible place for children with special needs. They take your money but don't even let you finish your lesson. Childs play is filthy and has broken cars and that's why is always empty. Food is undercooked and overpriced. Rude customer service who behave like little dictators. This organisation also send you inappropriate emails about woke propaganda that you have to call everyone they/them...etc.This place have nothing good to offer on school holidays and too lazy to answer questions via emails because they never pick up the phone when u are calling

If you are looking at putting your kids in YMCA for swimming: The swimming program needs work. The pool is small and they seem to have too many kids per class. My kids have 6 in their class and they only have one third of the single lane to use. Which means each child swims for maybe 10 meters, squashed against each other. They should have a maximum of 4 students per teacher / class. The online system they claim to have is never updated. There is no information on there about my childrens progress. The staff are friendly and they are trying - but it looks like management needs some feedback. We are taking our 3 kids out and enrolling them in a different swim school. There is also mention of pronouns (?) on their emails which I find totally unnecessary and irrelevant.

Awesome place hidden away a little bit around the back of some factories.  The Y Leisure City features a multitude of programs, activities, and educational lessons for all ages.

Amazing big facility with many courts tailored for various sports. This place is buzzing with good amount of crowd during the evening time. It's very easy to book the court online. This place also has a big parking space. They have staffs available near the reception to help people out. I saw volleyball court, tennis courts, indoor football and badminton courts available in this venue.

The bathrooms need a good clean and the pool is not always clean and clear. They do martial arts, indoor tennis. Beach volley ball, gymnastics, indoor basketball, indoor soccer and a few other things.24 hour gym. Big children's play area but most things are some what broken or run down.

Gym door doesn't work, they know it doesn't work, when you raise the issue, Nick tested it 5 times, 2/5 didn't work... "No issue" call to get it sorted a few weeks later and speak to Nick and get no call back, ghost town, few weeks later they email to apologise for the door not working... (Clearly there was an issue) cancelled the membership, poor communication, poor services, not recommended at all

It's okay, some day busy some days too quiet. some days services are good at the counter some times not, some times coffee is great and some times not, I am regular there for my little one appointment. The location is great. There's gym other sports court there. And little kids play area.

Management is out of touch, very inflexible and unempathetic towards families. Only looking at profit margins, and is absolutely shameful. After 8 years we took our kids out of the place.

I feel the swimming center is not professional. My child has been swimming for nearly 3 years and is still at the same level. The center changes teachers constantly, the study time is long but there is no supervision to know what my child needs to overcome to get better. I feel like the center wants to prolong the time to get money from the learners and not monitor it carefully. I am very disappointed. Everyone should find another center for their children to learn swimming if they want their children to know how to swim quickly

Absolutely horrible customer service. Rude unfriendly staff. Offer no flexibility if kids are going overseas for a few week. Swimming program is horrible with kids stuck in the same level for long periods because of the admittedly unstructured swimming program and instructors not having the required comptenecy to assess kids.

Specifically reviewing the YMCA Childs Play area- for $8.50 it is a cheap and easy way to entertain the kids. Unfortunately everything is run down and grubby. The play mats/soft play need a good wipe down. The carpet needs cleaning. The toys have obvious grime and wear on them, some are broken. The cafe has tasty coffee and nice selection. It would be 5 stars if the facility had a good clean and refresh.

Its my first week and door is locked and cant access four time in a week. Join only if you are can go there from 9 to 5 office hour. In first week all you want is refund.

Great place for the kids to burn off energy! Only 4 stars because there is so much more here to experience than just gymnastics which I haven't experienced yet.

I come and train here with my Youth client every Tuesday and Thursday, Great staff, and facilities. Friendly members. Would definitely recommend

lovely staff and great place for kids and adults to enjoy leisure time

Do not enter by any means if you are a different colour or race other than Anglo Australian. My family has been targeted, threatened and discriminated against by staff. Please do not attend as they are not inclusive.

The Cafeteria inside has pathetic and terrible customer service. I ordered coffee and banana bread and they gave us cold and tasteless coffee. The quality of banana bread and presentation was very poor. Highly NOT Recommended 👎👎

Variety of things there like a gym, gymnastics, swimming, tennis, volleyball and so much more. Great place.

Great center with friendly staff. Love the indoor courts and gym... If it wasn't for the congestion on Miller St, I would give it 5 stars.

Pool is nasty and dirty, cold water in winter, changerooms and showers disgusting and mouldy. Water dripping from the ceiling, the staff rude and will overcharge your lessons. Better off going to one of the leisure centres. Much cleaner and nicer place to go to.

Fantastic experience dealing with these guys, so friendly and helpful! (Cafe food is a tad bit overpriced $10 for 3 bottles of water is a bit harsh) but the facility was in a great, clean condition and staff were friendly and helpful.

Absolutely unacceptable how they're blasting music in loud speakers right next to Kids Play house in the Kids play area... I asked the staffer to turn the volume down and he would not! They had to have it that loud so the whole YMCA could hear the music playing. So I asked them why they're installing a music system next to the Kids play house where the volume is at full blast? I was asked to refer to the Manager - Nick who has the final say. I'll be calling the manager to query this!

A nice place for kids activities. One stop shop for variety of activities. Some staff are not so friendly but majority of them are helpful. Parking is a nightmare during busy hours but all in all a great place to get kids busy.

Great kids facility. Heaps of open space with a massive range of different play styles. Softplay, little tikes cars, jungle gym, bouncy castle, and imaginative kitchen play. I love how the open space makes it easy to keep an eye on your kids. Can't wait to check out the sports and gymnasium when my child is older