Dell Exclusive Store - Durga Vihar image

Dell Exclusive Store - Durga Vihar

Computer store

😠 worst experience ever,didn't expect this from dell,they show different product and will sell you similar lower configuration model.be attentive while billing.and see the box before payment.don't pay untill you fully satisfied with the product as they will ask you to pay first and then they will show... People often mention laptop, good, store, service, experience, visit, dell, behaviour, staffs, great,


Address

Shop No.4, Durga Vihar Complex, SP Verma Rd, Old Jakkanpur, Lodipur, Patna, Bihar 800001, India

Website

www.dellretailstores.in

Contact

+91 80 4702 7220

Rating on Google Maps

4.60 (1K reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 8:30 PM
  • Sunday: 11 AM to 7 PM
  • Monday: 10 AM to 8:30 PM
  • Tuesday: 10 AM to 8:30 PM
  • Wednesday: 10 AM to 8:30 PM
  • Thursday: 10 AM to 8:30 PM
  • Friday: 10 AM to 8:30 PM

Featured Reviews


Frequently mentioned in reviews: laptop (26) good (21) store (17) service (15) experience (14) visit (11) dell (9) behaviour (8) staffs (7) great (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 prashant k. 2 years ago on Google • 55 reviews
    worst experience ever,didn't expect this from dell,they show different product and will sell you similar lower configuration model.be attentive while billing.and see the box before payment.don't pay untill you fully satisfied with the product as they will ask you to pay first and then they will show....apka hi nikal raha hai....but after payment only they will show you and if you are not attentive you will get a similar product.also the box doesn't have any dell pricing and product sticker only a dell logo on box,they have some krishna agency as importer and price is mentioned,see the pics attached.after going home when i realised i was given a wrong product and i call they are not interseted to even listen.cut the call repeatedly.
    8 people found this review helpful 👍

  • 1/5 All IN ONE C. 2 years ago on Google
    One of the wrost place to buy laptop. They just give you old laptop instead of new one and when you go to replace it they just say it's manufacturing default. They give me an old laptop and say it's not their problem, complain to dell. So i prefer not to buy laptop from here.
    4 people found this review helpful 👍

  • 2/5 shashi K. 6 months ago on Google • 38 reviews
    Not good service takes lot of money and arrogant as well. Better if any trusted center is there, go there.
    1 person found this review helpful 👍

  • 1/5 Mitali R. 1 year ago on Google
    They do negotiation like vegetable market And don't tell the exact price bcz of their profit only.... didn't expected this from Dell...very bad experience.
    2 people found this review helpful 👍

  • 5/5 Aman K. 3 years ago on Google
    I bought HP laptop a week ago that is quite good. But one more thing is about the staffs behaviour that is fantastic. Other stores staffs should take inspiration.
    2 people found this review helpful 👍

  • 5/5 Anupam K. 11 months ago on Google
    Just purchase G15 laptop today And I have really great experience with all the staffs here. They have very good technical knowledge and they have guided me well in purchasing the laptop.
    1 person found this review helpful 👍

  • 5/5 Jayant B. 2 years ago on Google
    Awesome customer service fully satisfied 💯.Go for it👈
    1 person found this review helpful 👍

  • 5/5 SHIVAM K. 9 months ago on Google • 3 reviews
    The shop owner is very responsive and briefing everything well. Delivery of product is very fast in terms of installation. Best laptopshop in SP Varma road patna, specially for DELL. Must visit once for dell laptops.

  • 5/5 Gopal J. 8 months ago on Google • 3 reviews
    Best place Staff behaviour Serving good

  • 5/5 mamta s. 11 months ago on Google
    Best experience and best and kind staff. Bought a laptop at a very reasonable price and service was pretty much awesome! Must visit this store for great deals!

  • 5/5 Gaurav P. 9 months ago on Google
    Must visit for Genuine Laptops,Deepak Bhiya help me to choosing Best Laptop under MY Budget.

  • 5/5 rahul k. 7 months ago on Google
    Looking for a Dell laptop at that time & luckily opted for this store..All things were done smoothly & staffs were so cooperative ..

  • 5/5 Pankaj K. 10 months ago on Google
    Got a great service experience. Well supportive staff.

  • 5/5 Shubham S. 11 months ago on Google
    Feel good during shopping. Very cooperative person. Thankyou

  • 5/5 Aman Singh R. 10 months ago on Google
    Aa best story And a best employee Good service also

  • 5/5 Aayush 11 months ago on Google
    Great experience purchasing the laptop at the best cost. Must visit

  • 5/5 Vikram kumar A. 11 months ago on Google
    Best store in sp verma road... Behavior of deepak bhaiya is so good and humble🙏

  • 5/5 Abhishek G. 10 months ago on Google
    Very superb products with genuine cost..... ..Overall Good service... Good behavior with customers... Genuine products....

  • 5/5 Mukesh K. 10 months ago on Google
    Overall Good service... Good behavior with customers... Genuine products....

  • 5/5 Sanjula S. 10 months ago on Google
    It's actually good if you are looking for laptop or computer.They will explain you the things in details.Go for this exclusive dell shop.

  • 5/5 Isha K. 10 months ago on Google
    All the staff are very good in their behavior and they explain all the configuration very well. PLEASE go for it.

  • 5/5 siddharth b. 10 months ago on Google
    Good ambience, The staffs are professional and they offer the best solution from your references.

  • 5/5 Karan T. 10 months ago on Google
    Genuine place for purchasing laptops. Store executives have good knowledge and assited in selecting the laptop and also got best price. I definitely recommend this store.

  • 5/5 Ashesh V. 10 months ago on Google
    Just purchased G16 laptop. My experience was great. Best dell shop in Bihar!

  • 4/5 CHANDAN K. 9 months ago on Google
    Very good service, answered all queries carefully and diligently, totally satisfied, thanx

  • 5/5 Veena B. 9 months ago on Google
    Very cooperative and helpful store members. Nyc experience

  • 5/5 Abhishek K. 8 months ago on Google
    Nice Experience,Deepak Bhaiya Guided me to choose Best Model,must visit

  • 5/5 Rishi c. 2 years ago on Google
    A very well and nice service you will get from Ganpati store. You must visit once to buy laptops and ganpati service is one and only exclusive store in sp Verma road.

  • 5/5 Aditi S. 2 years ago on Google
    Very nice service and products , I am visiting this store twice and had a great experience

  • 5/5 ALOK k. 2 years ago on Google
    To days I bought a gaming laptop and the credit goes to Deepak ji his presentation and advice is very good so thank you

  • 5/5 MAYANK B. 2 years ago on Google
    Just Purchase Gaming Laptop from Here,The New G15,overall 👌. Friendly Environment.

  • 5/5 MD WAHID A. 3 years ago on Google
    Visit the store today. The behaviour of staffs are very polite and calm. The collections is quite trendy. Happy to purchase the laptop from here.

  • 5/5 PRABHAT K. 2 years ago on Google
    Must visit for Genuine Product. Staffs are well Behaved.

  • 5/5 Yashwant K. 2 years ago on Google
    Great Service! Best price! Got Exclusive G15 11th gen which was not available anywhere. Hats off dell:)

  • 5/5 Shubham J. 2 years ago on Google
    i want to buy a laptop with 1)i7 10th gen 2)16 GB RAM 3)1 TB SSD storage please suggest me a good dell laptop… I'm from janakpur Nepal, soon i will come there to buy a laptop. btw…Love from Nepal🇳🇵🇳🇵🇳🇵

  • 5/5 Shweta S. 2 years ago on Google
    Veri nice experience. We did a kind of good negotiation. All over I m happy with the experience and yeah nice behaviour of staffs is also a good thing about the store

  • 5/5 Harshit O. 11 months ago on Google
    A great story. Bought a laptop at a very reasonable price and service was pretty much awesome! Must visit this store for great deals!

  • 5/5 Deepak P. 2 years ago on Google
    Just purchased 5510 Laptop which is made in india, Awesome experience

  • 5/5 Golu G. 2 years ago on Google
    Awesome experience at reasonable prices in whole sp Verma road must visit once...

  • 5/5 Darth V. 2 years ago on Google
    Very good behavior of the staff and ofthe store manager.

  • 5/5 RAVI K. 1 year ago on Google
    Very good service at all. Staff behaviour is also polite. I am enjoying my new Dell inspiring 14 laptop. Purchase experience was good.

  • 5/5 Subodh K. 1 year ago on Google
    Ganpati services West prices and west deal laptop and help by Vishal ji

  • 5/5 PRABHAT K. 1 year ago on Google
    Excellent communication of staff and good behaviour. All sales provided by staff is awesome

  • 5/5 Mukesh raj r. 1 year ago on Google
    Excellent and supporting peoples at store....deliver vry good info abt the lappy and pc and many more....it's authorised store.

  • 5/5 vibhuti b. 1 year ago on Google
    Just Purchase New Product,Ins 7510,friendly cooperative staff

  • 5/5 Anshu K. 1 year ago on Google
    We have purchased Inspiron laptop. I am fully satisfied with all services which provided by store people.

  • 4/5 Anu A. 1 year ago on Google
    Just Purchase new laptop The laptop I purchased was last one in the store, no another laptop was there in godawon I Wana say you should have a stock in it otherwise customer will give bad review

  • 5/5 Anand M. 10 months ago on Google • 1 review
    Best Laptop Shop in SP Verma Road and the behaviour of Deepak bhaiya is too much good...💯😎I bought core i3 laptop in this shop and after two days battery is Damaged then I visit the shop and my Problem of battery issue is Solved within just two days and the all credit is gone to Deepak Bhaiya because He is Very Helpful to solve my issue 😊☺️
    2 people found this review helpful 👍

  • 5/5 Bhanu Y. 4 months ago on Google • 2 reviews
    Best shop for laptops, employees here are of good behaviour and explains the products very nicely.. please visit the shop.

  • 5/5 Radhika A. 5 months ago on Google • 1 review
    Amazing service and cordial management. One of the best stores in town.

  • 5/5 Rinchu B. 4 months ago on Google • 2 reviews
    Excellent service and Timely delivery Customer friendly store. A name you can trust..


Call +91 80 4702 7220 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Google Pay
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Recycling
    • ✓️ Batteries
  • Accessibility
    • ✗ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ Onsite services
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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