Mouwasat Hospital image

Mouwasat Hospital

Hospital Private hospital

One of the Most Reviewed Hospitals in Dammam


Address

شارع الإمام الترمذي،, Dammam 32263, Saudi Arabia

Website

www.mouwasat.com

Contact

+966 9200 04477

Rating on Google Maps

2.40 (1.8K reviews)

Open on Google Maps

Working Hours

  • Monday: 8 am to 11 pm
  • Tuesday: 8 am to 11 pm
  • Wednesday: 8 am to 11 pm
  • Thursday: 8 am to 11 pm
  • Friday: 8 am to 11 pm
  • Saturday: 8 am to 11 pm
  • Sunday: 8 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: hospital (73) time (25) hours (20) doctors (18) staff (16) good (16) patients (15) doctor (15) experience (14) waiting (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Mostafa R. 1 year ago on Google
    It’s really the worst hospital ever. My wife was admitted for delivery and it was like 5 days in hell. All the staff starting with the night duty manager, admission office, insurance approval office, and of course the nurses were horrible level of careless. The cleaning level is disaster your bed’s sheet will not be changed unless you begging. You will pay a lot of money without any clarification, you will never get a service on time but you have to wait and wait then maybe yes maybe no. A lot of lies and more lies all the time. Honestly, i never recommend this place to anyone. If you started any medication. Just run away. You can pay less and get much better.
    15 people found this review helpful 👍

  • 2/5 Ahmed T. 9 months ago on Google • 435 reviews
    Overall the hospital is very poor when it comes to experience of available doctors or customer support...most of the doctors are the expats who are not really skilled and have minimal experience maybe good CV but they havent dealt with a lot of patients... The facilities is good.. system also is ok Today for instance i went to pick a report where the representative was very disturbed that i bothered her while she was on her mobile..so she kepts showing the impatience while she look for the report as if am asking her for a favor to do.. Not many options though..thats why unfortunately will have to deal with such quality
    7 people found this review helpful 👍

  • 1/5 رحيمة ‘ R. 1 year ago on Google
    I am not surprised to give 1 star as i have seen already they are below 2.6. A very sh_t emergency they have, for them emergency is like entertainment as they dont bother, high discrimination among patient. They dont bother themself to move from their chairs to visit to the ward and see patient , They love to eat bounties and distributing in their colleagues… i dont know who will fix and take any notice against them….
    14 people found this review helpful 👍

  • 1/5 Curran F. 3 years ago on Google
    There are a lot problems in the hospital. The customer care is the worst I have seen anywhere in the world. The online support staff will tell you to call the customer care number for any issue and the people on the customer care line are unable to transfer you or answer any queries other than basic facts that you can Google about the hospital. You will never get a call back. Don't bother using their app as it doesn't work. Getting test results is slow compared to other providers and overly bureaucratic. If you can use another hospital as there are plenty of options to choose from.
    11 people found this review helpful 👍

  • 5/5 MUHAMMAD AHMED Muhammad a. 4 years ago on Google • 254 reviews
    Very nice Hospital in Dammam near to Traffic police station in Dammam 71 area if anybody have any problem about health health I recommend to come and check out from here here Saudi doctors available also egyption doctors available hear is very nice Hospital in Dammam and very big emergency department is available and also for operations this is hospital is very
    6 people found this review helpful 👍

  • 1/5 Habib A. 2 years ago on Google
    Canceling my appointment without letting me know or sending a massage.. On the other hand, a doctor has prescribed to me a alot of medicine and I told her do I really need this long list of medicine? She replied: “you’re not paying from your money, the insurance will” I was really shocked at this behavior and I told her it’s my health not the money, she said if one medicine didn’t work the other will. I realized by then that I’m in the wrong place.
    9 people found this review helpful 👍

  • 1/5 MUHAMMAD MANSOOR ISMAIL (. 3 months ago on Google • 444 reviews New
    Highly pathetic services offered in this hospital. We visited the child specialist with prebook appointment but it was highly delayed by the doctor which was around 1 hr of delayed. Doctor was good but he was working without nurse or assistant. Also the staff is rude and need to improve the customer service. I will not recommend to go to this hospital. You can visit this hospital if you have full day free. Reply to Owner Response on 15-01-2024: I already evaluated the services through the customer evaluation after visiting the Hospital and I also gave my mobile number at the end of evaluation. If you really want to know you can approach me through your customer satisfaction and evaluation link.
    1 person found this review helpful 👍

  • 1/5 J L. 11 months ago on Google
    Comments for the ER Nurses: 1. Indian Nurses (all of them) talk loudly and behave arrogantly to patients and families (specific to ER). They deserve to be back home FOR GOOD. 2. Some Filipino ER nurses in this hospital are plain cold creatures, unlike most of other Filipino nurses in other hospitals in the kingdom. Something seems to be wrong about that, blind management maybe that stresses you out? Or redundancy in policies and protocols? Over bureaucracy? Low salary perhaps? which is which?!?!..anyhow, you all deserve something better. A good hospital isn't about accreditations or beautiful buildings, it's more about of the staff treating people with humility , gentleness and care. After all, that is the reason why they are in healthcare, OR IS IT?
    8 people found this review helpful 👍

  • 3/5 Dalia B. 3 years ago on Google
    For skin care (Derma) avoid Dr.Rehab Al Marasi, she comes late to her clinic , moody , talks to patients with an attitude , very over rated . Waisted 3 visits to her hoping to get what I needed . Ended up paying SR 2000 to be told something I already know . She is very rude . And I would not recommend her to anyone .
    7 people found this review helpful 👍

  • 1/5 Majid Al G. 3 years ago on Google
    3 years later ... worst hospital ever 🤬
    7 people found this review helpful 👍

  • 1/5 Koshirosan S. 1 year ago on Google
    Hospital it self is unprofessional, I've been there at 7am I got home 4pm theirs not much patient but what their doing is wasting time of the people for medical attention ( take note majority of the doctors doesn't speak English and how can you say the patient is ok but suffering to an illness for a month? so disappointed you charge a lot of money but in the end of the day no solution for the patient illness? ( I highly unrecommend this hospital ). Better go al-mana Khobar sorry this is what I feel because of what you did to me al-Mouwassat Dammam.
    7 people found this review helpful 👍

  • 1/5 Amanda H. 1 year ago on Google
    First, when u take appointment with any doctor they don’t let u go on time, there is always more than half hour waiting. The nurses are generally rude and sometimes don’t respond when u cali!! When u go into the dr office,the dr is always on the phone and when u talk to them they tell u to hold on and keep on talking. The worse hospital experience
    6 people found this review helpful 👍

  • 1/5 Zakia A. 2 years ago on Google
    Very bad, there a lot of negative things. First evry time I come to hospital even with appointment I have to Wait 3 hours to enter to Dr. Also the appointment not take even 10 min inside with Dr. That happened also in laboratory and pharmacy. Second thing some time there only one person in resection for all patient. And there is lone line of patient waiting only to open file. Third for the parking is to much far for hospital Fourth not all Dr is good in ther attitude with pt. Especially with last pt.
    6 people found this review helpful 👍

  • 1/5 3bdullh x. 3 years ago on Google
    (Translated by Google) A hospital like asphalt are exploiters only if you are Aramco or other big companies who are a stalker or a crowd, and most of the private hospitals are plumbers for dogs of dogs. I mean, where do we go? If government hospitals have two publishers, I have a publisher, what is important, how do you combine Al-Banshari? And if the people are plumbers, where do we treat? (Original) مستشفى زي الزفت استغلاليين فقط اذا كنت ارامكو او من الشركات الكبرى غيره ملاعين أم وزحمه واغلب المستشفيات الاهليه سباكين عيال الكلب مدري يعني وين نروح اذا مستشفيات الحكومه بنشريين مدري بناشر المهم مدري كيف ينجمع البنشري واذا الاهليه سباكين وين نتعالج يعني نروح للصناعيه مثلا
    5 people found this review helpful 👍

  • 3/5 ابوشيبان 3 years ago on Google
    (Translated by Google) The hospital includes more than 140 consulting clinics in various medical specialties, working 24 hours a day from eight in the morning until midnight, and the hospital is equipped to host hundreds of patients, as it contains 280 beds distributed into single and double rooms and luxurious hotel suites in addition to more than 80 Intensive care beds for different ages, medical and surgical specialties (Original) يضم المستشفى أكثر من 140 عيادة استشارية في مختلف التخصصات الطبية، وتعمل على مدار 16 ساعة يومياً من الثامنة صباحاً وحتى منتصف الليل، وقد تم تجهيز المستشفى لاستضافة مئات المرضى حيث يحتوي على 280 سرير موزعة على غرف فردية ومزدوجة وأجنحة فندقية فاخرة بالإضافة إلى أكثر من 80 سريراً للعناية المركزة لمختلف الأعمار والتخصصات الطبية والجراحية
    5 people found this review helpful 👍

  • 1/5 انس �. 3 years ago on Google
    Only one doctor is available at the cardiology clinic and 6 patients are in the waiting list. No respect for time and for patients
    5 people found this review helpful 👍

  • 1/5 Ehab T. 2 years ago on Google
    Honestly this is by far one of the worst hospitals I've ever seen. Staff to doctors and all the way to administration, what an absolute horrible institution. Do NOT go or bring any of your loved ones, that is if you care about them.
    5 people found this review helpful 👍

  • 1/5 Ariful I. 1 year ago on Google
    Today I am go this hospital blood donation but I am shocked hospital open but blood donation center not open. Waste my time because I am stay khobar and this hospital dammam. Blood donation center open 4pm.why not open morning blood donation center. Maybe everyone don't know open 4pm not morning. But staff talk me softly.
    4 people found this review helpful 👍

  • 2/5 Subscribe m. 4 years ago on Google
    I was visiting this hospital and came across this picture.. Plan Do Act Check .. it was their project 2009-2010. I was thinking people are still complaining about receptionist delay in responding. I wish the hospital can share the updated numbers. Recently this hospital have opened another khobar branch and I also visited there which I suppose is approved by Aramco. The approval process is pathetic and I dont understand since last few year how come approval process still using emails to communicate. Either the insurance companies lack the capabilities, or there is lack of interest from government side or mismanagement of hospital. Who is responsible ?
    4 people found this review helpful 👍

  • 5/5 Subhash G. 2 years ago on Google • 89 reviews
    Today morning I took my sons 1st COVID vaccine from this hospital It took less than 5 mints to register, get the vaccine and register after the vaccine and come out Another Excellent place for vaccine Very friendly staff Very organized Also too clean and tidy place May be you May not get parking inside the hospital but just outside there is enough parking available.
    2 people found this review helpful 👍

  • 1/5 fariz s. 2 years ago on Google
    Dr. Tayseer Khazaleh, very rude.. he doesnt listen to patient problem. Says he's busy, dont have time. Liability to a hospital. Never consult him, waste of time. Doctors are always set example in humanity.. such Doctors creates negative impression on it. No matter they may be good in their work, No matter they may have excess work but there must be a way to interact and listen to the patient problem.
    3 people found this review helpful 👍

  • 1/5 Shaik S. 2 years ago on Google
    I have selected Mouwasat hospital for the booster dose as this is near to my location. I arrived 08:20 AM and my appointment is by 09:00 AM.There is long queue and without proper arrangement .People should wait outside in the severe cold & wind for almost 2 hours to get the dose regardless of the age !! Once the token is given the process is smooth. The only thing which irritates is there is no proper arrangement outside and people stand in a queue for one kilometer. And the guy who is allowing inside is very rude. One suggestion is that to shift the vaccination building which has proper shelter to protect the people from cold instead of waiting outside the hospital. Hope the management will look over this issue and sort it out at the earliest.
    3 people found this review helpful 👍

  • 1/5 Ahmad A. 3 years ago on Google
    (Translated by Google) The worst experience ever. Honestly, this is a place for the experiences of a non-professional hospital staff, and wholesale medical errors. Sooo an operation for my wife because of a medical error from them, and after that, my newborn son went into intensive care and gave him the medicine he needed and without taking the ear from me or his mother. All their goals are purely material, what the human soul cares. From private hospitals, God willing, to file a case against them because of ignorance and mistakes and not taking permission from the father or the mother, their behavior is not responsible, and the employment and doctors of his expatriate are not qualified and unprepared (Original) أسوأ تجربة على الإطلاق بصراحة هذا مكان تجارب مو مستشفى طاقم غير احترافي واخطاء طبية بالجملة سوو عملية لزوجتي بسبب خطأ طبي منهم وبعدها حطو ولدي المولود في العناية المركزة وعطوه أدوية ما يحتاجها وبدون أخذ الأذن مني أو من أمه كل أهدافهم مادية بحته ما يهمه الروح البشرية انتبهو من المسشفيات الخاصة بإذن الله برفع عليهم قضية بسبب الجهل والأخطاء وعدم أخذ الأذن من الأب أو الأم تصرفاتهم غير مسوؤله وعمالة ودكاتره وافده غير مؤهله وغير مهيأه
    3 people found this review helpful 👍

  • 1/5 khaled al H. 3 years ago on Google
    The worst hospital ever
    3 people found this review helpful 👍

  • 1/5 Oday M. 2 years ago on Google
    One of the worst experiences in hospitals. Unbelievable waiting times of over 7 hours and no solutions provided at all.
    3 people found this review helpful 👍

  • 1/5 C N. 1 year ago on Google
    Got 2 dental implants done by Dr Fahmi. Within 3 months, both crowns fell off. Both were fitted wrong, extra cement. And both were of the wrong shape, they would allow future infections. Very disappointed. They should listen to patient's recommendations, second opinions. Not force their own idea. And not hurry. It's like they want you to get sick and come back again again. Wasting money now in another clinic, getting fixed.
    3 people found this review helpful 👍

  • 1/5 Ali B. 3 years ago on Google
    (Translated by Google) Unfortunately, bad service. They play in you. There is no treatment, nor are they sad. Their main goal is to use your medical insurance only. You are at the mercy of God (Original) للأسف خدمة سيئة، يلعبون فيك رايح جاي ولا علاج ولا هم يحزنون. هدفهم الرئيسي استغلال تأمينك الطبي فقط اما انت تحت رحمة الله
    3 people found this review helpful 👍

  • 1/5 fatima a. 3 years ago on Google
    (Translated by Google) Nor will its star be too bad if I can appreciate Achilles. This star has paralyzed her Delay in everything, stretched and late dates She was excellent and her things were fine, but then she was disappointed My comment for the second visit: 👎🏻👎🏻👎🏻👎🏻 By God, it is bad. Once, they cursed me with his humiliation, God suffices, but from 10 o'clock in the evening, so that my son sleeps, and they petted me with his pamper, I broke up, and I waited for them for 12 hours. And this is not the first time I will be bored, neither of his doctors, nor jackets, nor reception staff, nor anyone forever .. They said I have to take a wipe as a covid before admission and put me in the isolation room with my 11-month-old son. They put me in the room and took the wipe 1 dawn, and I got the result after 7 hours waiting and I have in the bed and I Sitting on the ground, I waited for them .. and when the result came, no one came to tell me that I myself came to turn the doctor in order to ask him .. and then at night they send to the insurance an approval to sleep .. Two hours? Two hours? For the sake of insurance! Wonderful, by God, the important thing is that I have been exhausted, tired, and sick, and I have an increase in the disease in which God suffices, and yes, the agent .. It is forbidden for you to come to a patient who wants treatment and you want to be treated .. And on all of this after approval and after I went up to the admission rooms, the doctor said, I feel that I do not despise Hypnotize .. Salamat? And mistletoe, fatigue, and illness in my son? (Original) ولا نجمه سييييئه جدا لو اقدر اشيل هالنجمه شلتها تأخيييير ف كل شي ومطمطه ومواعيد متأخره كانت ممتازه وماشيه امورها تمام بس الحين اختربببت تعليقي للزياره الثانيه:👎🏻👎🏻👎🏻👎🏻 والله سيئين مره مره بهدلوني بهدله حسبي الله بس من الساعه ١٠ المسا عشان بنوم ولدي وبهدلوني بهدله تكسرت وانا انتظرهم ١٢ ساعه فالطوارئ مادخلوني غرفة التنويم الا الساعه ١٠ الصباح ليه كذا ؟ وهذي مو اول مره اتبهدل لا من دكاتره ولا سسترات ولا موظفين استقبال ولا احد ابد .. قالو لازم ناخذ مسحه كوفيد قبل التنويم وحطوني في غرفة العزل مع ولدي عمره ١١ شهر حطوني فالغرفه واخذو المسحه ١ الفجر وجاتني النتيجه بعد ٧ ساعات انتظار ولدي ع السرير وانا جالسه ع الارض انتظرهم .. ولما طلعت النتيجه ماحد جا خبرني انا طلعت بنفسي ادور الدكتور عشان اسأله .. وبعدين يلا يرسلون للتأمين موافقه للتنويم .. ساعتين؟ساااعتيين؟ عشان التأمين!عجيب والله المهم اني تبهدلت وتعبت ومرض ولدي زياده ع المرض اللي فيه حسبي الله ونعم الوكيل .. حرام عليكم الناس تجي مريضه تبي العلاج وانتو مرمطه .. وعلى هذا كله بعد الموافقه وبعد ماصعدت عند غرف التنويم قالت الدكتوره انا بحس انو مش محتاق تنويم ..سلامات؟ والبهدال والتعب والمرض اللي في ولدي؟
    3 people found this review helpful 👍

  • 1/5 mohammed a. 11 months ago on Google
    poor services not like before 20 years ago. The rooms considered private but not in good level. The employees are careless and not follow the timing for the duty and no follow up from the manegment. The manegment does not know any thing about their employees . poor manegment. Poor services from the lab.
    3 people found this review helpful 👍

  • 1/5 Iqbal A. 5 months ago on Google • 40 reviews
    Worst ever services but expensive as much as 5 stared. Mouwasat is a typical example of ruthless, heartless, indisciplined, inexperienced hospital business. Untrained staff, no knowledge of disciplines and departments. And where abouts.. They are denying to take my specimen and now I am waiting for their mercy.. Mouwasat management and administration must learn and educate themselves. I will definitely take this to ministry of health.. Can never suggest a friend to face this paid torture..
    2 people found this review helpful 👍

  • 1/5 Omer A. 3 months ago on Google • 6 reviews New
    My biggest mistake to visit Mouwasat Hospital. We had an Accident case that is we brought our colleague on Ambulance & the hospital staff from Emergency - Main Reception - Insurance department everyone works like for granted and throwing work on each other. No cooperation, very slow turtle process & worst ever experience of waiting whole waste of Holy 18 hours 👎
    2 people found this review helpful 👍

  • 1/5 JW 8 months ago on Google • 5 reviews
    I visited the emergency department recently and while the medical care was satisfactory, I was disappointed with the reception staff's lack of professionalism. Additionally, their card ATM scanner was malfunctioning, resulting in multiple declined card attempts. I had to pay in cash eventually. It was frustrating that the receptionist questioned if I had enough funds in my account, when in reality, the issue was with their machine. This interaction left me feeling uneasy, and I believe improvements in staff behaviour and equipment reliability are needed.
    2 people found this review helpful 👍

  • 1/5 Asma 1 year ago on Google
    I’m admitted in dammam hospital number 2 bulding at 3rd floor, im suffering most of nurses are rude and don’t treat me well ! pls check this i will complain to Ministry of Health !!!! Find a solution with your INDIAN nurses staff !!!!!! They must respect patients !!!!
    2 people found this review helpful 👍

  • 2/5 Meme Z. 2 years ago on Google
    Worst times when you wait for ur appointments , I have never ever got in any clinic within the time I think it is a must for them to waste few hours of ur life to just have a consult for ur health issue in this hospital . The nurses and the receptionists are kind But I need to see the doctor not after 3 hours 😡
    2 people found this review helpful 👍

  • 3/5 Yousef Z. 2 years ago on Google
    I used to work here before, and thankfully I got myself out of it.. by experience I can definitely say that the best two departments there are the ENT + Pulmonology. Good doctors there ✅ Regarding the ER, well.. it’s not the best but they’re not treated well as staff .. if there was someone to blame it’s the management .!
    2 people found this review helpful 👍

  • 5/5 Hafza W. 4 years ago on Google
    It was my first time here with my father. Alhamdulillah he is having his best treatment, he has improved a lot. The supporting staff is very good and helpful. Very thankful to everyone.
    2 people found this review helpful 👍

  • 1/5 Muayd A. 2 years ago on Google
    Skincare clinic is vary bad. They ask for a visit for follow up but they didn't assigned an appoitment saying it is not needed. I had to wait for around 3 hours to just see the doctor for 5 minutes only !!! Moreover, we asked to schedul an apponitment for later date and they refuse saying we cant assigned you one for follow up. When we insisted on scheduling one they said no appointment is available anytime soon. The doctor is good but hospital management is very bad. Not efficient and not organized.
    2 people found this review helpful 👍

  • 1/5 محارب �. 3 years ago on Google
    د. ديميتريوس دكتور القلب يبي له تعلمونه كيف يتعامل مع الناس ومع الموظفين اللي معاه انه مايطلع يصارخ امام المراجعين على الموظفين اسلوبه همجي
    2 people found this review helpful 👍

  • 1/5 Videos T. 3 years ago on Google
    waiting for 6 hours
    2 people found this review helpful 👍

  • 1/5 Vsbsv B. 3 years ago on Google
    (Translated by Google) The worst hospital is possible for you to get the level of doctors and services down, and to tamper with the free review entry to force you to open a new consultation (Original) اسواء مستشفى ممكن تجيه نزول مستوى الاطباء والخدمات وتلاعب في الدخول المراجعه المجانيه لاجبارك على فتح استشاره جديده
    2 people found this review helpful 👍

  • 5/5 Klip T. 1 year ago on Google
    We often visit this Hospital for this is the nearest blood center if you live in Eastern Province. The staffs are very accommodating and do a great service.
    2 people found this review helpful 👍

  • 1/5 XAAZMHX. �. 3 years ago on Google
    (Translated by Google) Too bad, even if it's less than a star, not its streak (Original) جدا سيئ ولو في اقل من النجمه لا حطيتها
    2 people found this review helpful 👍

  • 1/5 H S. 1 year ago on Google
    Very bad experience from first visit. Coming on time for medical appointment and they are refusing admitting any patients due to system down! They don’t have any commitments to solve the problem and to meet their patients.
    2 people found this review helpful 👍

  • 1/5 KSA loyal A. 3 years ago on Google
    (Translated by Google) A hospital lacks a professional and advanced management, in modern management science there is what is called determining the quality of performance and I rate it at zero .... You are prohibited from your appointment time, very normal, an hour late, and the calamity if you go on the ultrasound, the time of modernity is less than you need from two hours to three waiting, and this is frequent and continuous and to the lucky (Original) مستشفى يفتقد لأدارة محترفة و متطورة، في علم الإدارة الحديث هناك مايسمى تحديد جودة الاداء و انا اقيمه بالصفر.... تحظر على وقت موعدك عادي جدا تتأخر ساعة و المصيبه اذا نزلت السونار وقت العصرية اقل حاجه فيك من ساعتين الى ثلاث انتظار و الأمر هذا متكرر و مستمر و الى الحظييظ
    2 people found this review helpful 👍

  • 1/5 Asma A. 3 years ago on Google
    (Translated by Google) Frankly, a hospital failed in dealing and morals for a nurse and his doctor has a style as if you were sharpening them and my Lord, government hospitals have become better in dealing and the system sat for more than two hours and a half and in the end he tells me you are waiting, well, my turn is waiting 3 I mean wait for when they have a clear policy or what they accept to wait and see us Swirls and work, unfortunately, disappointing (Original) بصراحه مستشفى فاشل في التعامل والاخلاق لاممرضه ولادكتوره عندهم اسلوب كانك انت تشحذهم وربي صارت المستشفيات الحكومي افضل في التعامل والنظام جلست اكتر من ساعتين ونص وفي الاخير يقول لي انت في الانتظار طيب دوري بالانتظار ٣ يعني اصبر انتظار لمتى لازم تكون عندهم سياسه واضحه او مايقبلو الانتظار ورانا دوامات واعمال للاسف مخيب للامل
    2 people found this review helpful 👍

  • 1/5 lulu B. 3 years ago on Google
    (Translated by Google) A failed, empty hospital, he passed away, and the reason is your doctors. The reason is the operation that did not succeed and led to complications and a clot in the lungs. (Original) مستشفى فاشلة خالي توفى والسبب دكاتركم والسبب العملية اللي مانجحت وادت الى مضاعفات وجلطة في الرئتين حسبي الله ونعم الوكيل فيكم
    2 people found this review helpful 👍

  • 1/5 Miss M. 3 years ago on Google
    (Translated by Google) The worst hospital ever, through personal experience, unnatural exploitation is not limited to adults only, but even on children, so that children are not treated in the best possible way. (Original) أسوء مستشفى ع الإطلاق من خلال تجربة شخصية إستغلال غير طبيعي ليس مقتصر ع الكبار فقط بل حتى على الأطفال حتى لايتم علاج الأطفال بأفضل شكل ممكن بل وصل الإستغلال بتشخيص خاطئ للإستفادة من التأمين من سيّء لأسوء.. 👎🏻
    2 people found this review helpful 👍

  • 5/5 wafa f. 3 years ago on Google
    (Translated by Google) We thank you for our service 😁💕💋 (Original) نشكركم لخدمتنا 😁💕💋
    2 people found this review helpful 👍

  • 1/5 amirah a. 11 months ago on Google
    Bad experience at all , no reminders for appointments and no one serve you Dr leave his clinic before the time , customer service can’t do the needful for you even if you have an urgent and u are transferred from other hospital
    2 people found this review helpful 👍

  • 1/5 mohammed Abu h. 1 year ago on Google
    Almost All Clinics closes on Friday and you have to go to the Emergency for anything, been waiting for 2 hours now! Still not my turn yet. Last time to be in this hospital its bad!
    2 people found this review helpful 👍

  • 1/5 ya l. 1 year ago on Google
    Absolutely one of the worst hospitals i have ever seen. It will make any sick person even worse. Extremely bad hospital and will waste people time.
    2 people found this review helpful 👍

  • 1/5 N 1 year ago on Google
    Good service but you have to wait even if you have an appointment !!! I waited around 1 hour!!!!!!!! Also, the price is over and they are trying to force you to pay and claim the system is the system! I came twice for the same issue and had to pay for both! They treat us like a movable bank.
    1 person found this review helpful 👍

  • 1/5 Khaleel Ahmed M. 8 months ago on Google
    The doctors aren't interested even to diogonise the patients, that just seen to get rid of the patients as soon as they can. Don't visit this unhelpful hospital. A small clinic like Badr Al Rabie is much better than these money making machines
    1 person found this review helpful 👍

  • 2/5 Morilios D. 9 months ago on Google
    The facilities are new and clean and for that they get the two stars However. Customers or patients handling, unfortunately is poor . I understood now the poor overall rating this hospital has . Oh I also forgot to mention that the receptionist was extremely irritated that i asked her about my turn and she kept looking into her cellphone 😅
    1 person found this review helpful 👍

  • 1/5 moe A. 8 months ago on Google
    Everytime I visit the emergency department the will gave you painkiller and Nutritive regardless of your condition and the doctor there doesn’t give you information. The nurses are hard to talk to and they are not friendly.
    1 person found this review helpful 👍

  • 1/5 abood o. 2 years ago on Google
    The worst vaccination experience !!! So rude, no respect, and i had to wait more than 45 minutes for the booster shot (i had an appointment btw).
    1 person found this review helpful 👍

  • 5/5 parvez m. 2 years ago on Google
    They r treating all ages of patients accordingly and have best panel of Doctors in eastern province, Dammam.
    1 person found this review helpful 👍

  • 5/5 saeed a. 3 years ago on Google
    (Translated by Google) Integrated hospital All employees find in them a sophisticated spirit of dealing The method of distributing service departments is very excellent (Original) مستشفى متكامل جميع الموظفين تجد فيهم روح التعامل الراقي طريقة توزيع اقسام الخدمات ممتازة جدا
    1 person found this review helpful 👍

  • 1/5 KHALID A. 3 years ago on Google
    Good hospitality, but Radiology Department is horrible experience I guarantee that you will wait at least 3 hours.
    1 person found this review helpful 👍

  • 2/5 Jobin V. 3 years ago on Google
    Every time is a new freaked up experience. What satisfies is that the experience gets worst every visit. Every single visit. Deplorable the workflow. I’m sure next time will be one star.
    1 person found this review helpful 👍

  • 1/5 hamzah M. 3 years ago on Google
    (Translated by Google) Too bad in the insurance department Lack of professionalism and coordination between the doctor and the insurance department Delay and delay in reporting I do not recommend it, especially to insurance owners (Original) سيء جدا في قسم التامين عدم وجود الاحتراف والتنسيق بين الدكتور وقسم التأمين المماطلة والتأخير في رفع التقارير لا انصح به وخاصة اصحاب التأمين
    1 person found this review helpful 👍

  • 1/5 م. عبد الله �. 3 years ago on Google
    (Translated by Google) The hospital is good and organized, but unfortunately I went to the urologist in October 2020 and he prescribed a medicine that I bought in cash, and today I returned to the carton. The medicine turned out to be valid only one month after I bought it That is, they sell you with a validity of one month, brothers, and this is manipulation by the pharmacist Note that the price of the medicine is 136 riyals, meaning an amount It is possible for you from the checking system to determine the date of the visit and make sure by yourself of the date of the visit to the doctor Of course, a complaint will be submitted to the competent authority Check the validity of the medicine given by them, it may only have a month and it will expire They lost 136 riyals to me while I am an employee, and they are a forbidden company. They lose them (Original) المشفى جيد ومنظم الا انه وللأسف ذهبت لطبيب المسالك بشهر اكتوبر 2020 ووصف لي دواء قمت بشراءه كاش واليوم عدت للكرتون الدواء تبين ان صلاحيتها بعد شراءي اياها بشهر واحد فقط اي يبيعوك دوا فيه صلاحية شهر واحد يا اخوان وهذا تلاعب من قبل الصيدليه علما بان الدواء سعره 136 ريال يعني مبلغ بالامكان من عندكم من النظام التشييك على موعد الزيارة والتاكد بنفسكم من موعد زيارة الطبيب سيتم تقديم شكوى للهيئة المختصة طبعا شيكوا على صلاحية الدوا المعطى من قبلهم ربما يكون له شهر وبينتهي فقط خسروني 136 ريال وانا الموظف وهم شركة حرام يخسروهم
    1 person found this review helpful 👍

  • 1/5 محمد �. 3 years ago on Google
    (Translated by Google) Al-Mouwasat Hospital is not good I swear by God. They asked me for a procedure that costs 40,000 riyals, according to their words. I have a fracture of the shoulder, but it is not correct. I went to a hospital in Riyadh. They did an examination and a rays came out. There is nothing and now I am in good health ... With that, they gave me an EKG for 1380 riyals (Original) مستشفى المواساه غير جيد قسم بالله طلبو علي عمليه تكلف ٤٠الف ريال حسب كلامهم عندي كسر بالكتف ولاكن غير صحيح رحت مستشفى بالرياض عملو فحص وشعة طلع لايوجد شي والان انا بصحه جيده ... مع ذالك عملو لي تخطيط القلب ب ١٣٨٠ريال
    1 person found this review helpful 👍

  • 1/5 عبدالرحمن B. 3 years ago on Google
    (Translated by Google) Lack of commitment to deadlines 😠 (Original) عدم التزامهم بالمواعيد 😠
    1 person found this review helpful 👍

  • 1/5 وليد �. 3 years ago on Google
    (Translated by Google) Failure of service and the most expensive prices and medical approvals need hours, I think that those who give five-star employees (Original) افشل خدمه واغلى اسعار والموافقات الطبيه تحتاج الى ساعات اعتقد ان الي يعطي خمسه نجوم موظفين
    1 person found this review helpful 👍

  • 2/5 Abdulwahab A. 3 years ago on Google
    (Translated by Google) I know, what I say, you are tired, and you have to book a difficult date for their dealings (Original) مدري شنو اقول تتعب وياهم على شان تحجز موعد تعاملهم صعب
    1 person found this review helpful 👍

  • 1/5 ابوبسام للأعمال �. 3 years ago on Google
    (Translated by Google) Dentistry according to my experience is very bad (Original) طب الأسنان حسب تجربتي سيئ جداً
    1 person found this review helpful 👍

  • 1/5 بدون �. 3 years ago on Google
    (Translated by Google) I would like to ask an analysis of the pregnancy and how many hours it sits in order to be informed of the price and with the opening of the file possible response (Original) حبيت اسال موجود تحليل الحمل وكم ساعه يجلس علشان يطلع وبكم السعر مع فتح الملف ممكن الرد
    1 person found this review helpful 👍

  • 5/5 Marvin B. 2 years ago on Google
    Very nice staff clean and new facilities.
    1 person found this review helpful 👍

  • 2/5 Right S. 3 years ago on Google
    (Translated by Google) The lack of a chapel for men in the clinics building, knowing that there was a very small chapel, but it suddenly turned into an office (Original) عدم وجود مصلى رجال في مبنى العيادات مع العلم انه كان يوجد مصلى صغير جدا ولكن تحول فجئه الى مكتب 👎👎👎
    1 person found this review helpful 👍

  • 5/5 بوحمد �. 3 years ago on Google
    (Translated by Google) Excellent, neat, organized, old, and its reputation is very elegant .. Good luck. (Original) ممتاز ومرتب ومنظم وقديم وسمعته جداً راقية .. موفقين..
    1 person found this review helpful 👍

  • 5/5 md.abdullah a. 3 years ago on Google
    I like hospital services

  • 5/5 Nayeem S. 2 years ago on Google
    Had my booster dose less than 15mins. Very well managed. They are giving moderna booster dose.

  • 5/5 Abdulmalik A. 3 years ago on Google
    An addition to healthcare centres in our world.

  • 1/5 asad a. 3 years ago on Google
    تجربة سيئة جدا عندي موعد اليوم ومافي دكتور

  • 5/5 vir j. 2 years ago on Google
    The employee are accommodating easy to approach and ask for help...

  • 5/5 Amir O. 3 years ago on Google
    Best hospital and doctors I have encountered in the Middle East, 2 different doctors in 2 different departments have diagnosed and taken action with quality of life changing results , I can not rate the doctors or the hospital high enough.... Best dermatologist I have ever come across . Dr Nancy I had severe psoriasis now it’s virtually gone.... Best ENT doctor I have come across Dr Nada Al Shaikh , I had deviated septum for years was unable to breath through my nose , in 1 surgery requiring a 1 night stay in hospital all taken care of with incredible results ..... keep up the world class treatments and thank you

  • 3/5 Jawaher A. 3 years ago on Google
    (Translated by Google) The Mouwasat Hospital in Dammam was built to extend over a large area of ​​31,500 square meters in Uhud neighborhood on King Fahd International Airport Road, located in a vital area that is easily accessible from all directions. The hospital includes more than 140 consulting clinics in various medical specialties, and it operates 16 hours a day from eight in the morning until midnight ... It is possible to view the website link and learn more details and the renewed services provided by the hospital (Original) تم بناء مستشفى المواساة بالدمام ليمتدّ على مساحة واسعة تبلغ 31500 متر مربع في حي أحد على طريق مطار الملك فهد الدولي، واقعاً في منطقة حيوية يسهل الوصول إليها من كافة الاتجاهات. يضم المستشفى أكثر من 140 عيادة استشارية في مختلف التخصصات الطبية، وتعمل على مدار 16 ساعة يومياً من الثامنة صباحاً وحتى منتصف الليل... بالإمكان الاطلاع على رابط الموقع ومعرفة المزيد من التفاصيل والخدمات المتجددة التي يقدمها المستشفى

  • 1/5 The Think T. 2 years ago on Google
    I see a lot of negative comments below and is true because this hospital in Dammam is running by unqualified management especially its Medical Affairs. The COO and Chief of Medical Affairs and PI both are unskilled and unqualified for their positions made the owner of this hospital kept uniformed of what's going on for years. The owner should remove both those 2 people from Medical Affairs the hospital will definitely improve. Owner should hire Egyptians to run this hospital along with Saudis.

  • 4/5 Ramez H. 3 years ago on Google
    Very nice hospital , I have selected this hospital to be my medical provider. Services are very good but they need to focus on timing and appointments specially the appointments that made by the customer service. Wish all the best and hope everyone will feel better.

  • 1/5 Am mad a. 3 years ago on Google
    (Translated by Google) Prayer (Original) دعاء

  • 4/5 Abdullah A. 3 years ago on Google
    (Translated by Google) Recently, there has been a noticeable improvement in the hospital, thanks to God, and then to Dr. Ahmed Al-Sawy, the medical director, may God reward him with good .. tremendous efforts and virtuous morals (Original) في الآونة الأخيرة تحسن ملحوظ على المستشفى ويرجع الفضل لله ثم الدكتور أحمد الصاوي المدير الطبي جزاه الله خيرا..جهود جبارة وأخلاق فاضلة

  • 1/5 فهد �. 3 years ago on Google
    (Translated by Google) Very bad (Original) سيء جدا

  • 1/5 baghdady l. 1 year ago on Google
    The worse hospital ever as in the parking who is very far there no signs how to go out from the parking lot of the hospital . No any signs . The receptionist are not on the desk and I had to room around the hospital to find one . The patient relations were very passive and doesn’t care the doctor left at 1500 as we r. Late there is no follow up or call from the hospital . The worse ever

  • 1/5 فهد �. 3 years ago on Google
    (Translated by Google) Very bad (Original) سيء جدا

  • 5/5 Gabriel V. 2 years ago on Google
    Willingness to help your queries as much as possible. Be realistic on how you deal to everyone because in every situations have a different answers. Patience is the key for a good communications.

  • 2/5 Agneesh T. 1 year ago on Google
    Receptions are not organized properly. You have to go to different places to get bill/registration/medicine/test/approval and not properly guided by receptionist. Doctor/ test time is 5mins….but you have to spend 1-2 hour sitting/standing.

  • 5/5 Suraj S. 1 year ago on Google
    I take 4th dose within 2 minutes Mouwasat Hospital at Dammam was founded in 1988 in the city of Dammam, at the heart of the eastern region of the Kingdom of Saudi Arabia (KSA), which extends on the shores of the Arabian Gulf, to become one of the leading healthcare institutions in the Kingdom. Mouwasat Hospital at Dammam was constructed on an area of 31,500 m2 in Uhud Neighborhood on King Fahd International Airport Road, northern of Dammam, and is a vital location that is easily accessible from the nearby neighborhoods and external roads The Emergency Department at Mouwsat Hospital works on a 24/7 basis and its team consists of highly qualified physicians, practitioners, and nurses to serve all age segments. The services provided at Mouwsat Hospital Dammam cover the following specialties......

  • 4/5 Nouha 3 years ago on Google
    (Translated by Google) The building is not necessary, but the good doctors in Dammam are better. I don’t know what is the wisdom (Original) المبنى مش ولا بد .. بس الاطباء كويسين اللي بالدمام افضل مادري ايش الحكمة!🙏🏻

  • 4/5 baker b. 3 years ago on Google
    (Translated by Google) salary (Original) مرتب

  • 4/5 Mohmmad A. 3 years ago on Google
    (Translated by Google) Mowasat Hospital (Original) مستشفى المواساة

  • 1/5 Koko 3 months ago on Google • 1 review New
    Worst service ever.. the only reason i come here is because this hospital close to my house. NO ONE knows the process of how things work inside the hospital. No any connection between different teams, which makes it very complicated to achieve your needs. When it comes to insurance, this is another level of bad story! Literally you could die before getting approvals because of lack of communication between doctors, insurance representatives, and insurance approvals. Also, you will need to follow by yourself and go up and down (no need for cardio that day, you are doing it at all Moouasat) just trying to get parties connected to each other and deliver messages between them! NO SYSTEM!!!! Insurance representatives and customer service most of the time are not there… taking long breaks (more than 1 hr, without keeping someone at the office). Regarding appointments, many doctors don’t commit themselves to your appointment time, and waiting time could reach 1hr. Basically, this hospital made their work system without respecting people commitments/work/ study….. they think all people can stay at the hospital all day just for simple treatment.
    3 people found this review helpful 👍

  • 1/5 Hafizwaqar A. 3 months ago on Google • 1 review New
    Unskilled bunch of folks. Seems to be like the hospital staff is forced to work and very bad unprofessional behavior from Reception
    1 person found this review helpful 👍

  • 1/5 S0FY a. 5 months ago on Google • 1 review
    Very bad organizing of appointments and patients, it took me a whole day to do a simple ultrasound test, they overbook the patients and then they tell us to come back again in the next day, it’s ridiculous.


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