Debenhams image

Debenhams

Department store

👍 Visited this store of Debenhams located on second floor of Othaim mall. Got the opportunity to explore the latest fashion trends and find some great deals at this store. As we entered the store, we saw the placards with sale signs on it. The staff was mostly busy in their work. We started with the... People often mention store, prices, great, quality, Good, good, staff, price, brands, cashier,


Address

Al Othaim Mall, Prince Mohammed Bin Fahd Branch Rd, Al Shifa, Dammam 32236, Saudi Arabia

Website

www.alshaya.com

Contact

+966 13 667 8537

Price rating

$$ $$

Rating on Google Maps

4.00 (1.1K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: store (15) prices (10) great (9) quality (7) Good (7) good (7) staff (6) price (6) brands (6) cashier (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 MOHAMMED ABDUL F. 10 months ago on Google
    Visited this store of Debenhams located on second floor of Othaim mall. Got the opportunity to explore the latest fashion trends and find some great deals at this store. As we entered the store, we saw the placards with sale signs on it. The staff was mostly busy in their work. We started with the clothing section which was filled with the variety of styles and sizes available. I tried on different outfits to choose the best ones. The accessories section had some beautiful artificial jewelry and handbags. All the sections in the store were neatly arranged and organized. There were only few staff members at the checkout counters. The store a accepts both the card and cash payments. Overall, i had the opportunity of exploring the latest fashion trends, and finding some great deals at this store.
    4 people found this review helpful 👍

  • 5/5 Madam H. 2 years ago on Google
    Debenham is a great branded and quality . I really like to buy cloths at Debenham because the fashion style is always new and different very unique . And you can buy great price and gorgeous style . You can buy any kind of cloths, for baby,kids, toddler, teenage, office everything's is there , about fashion always no# Debenhams . I'm from Alkhobar but I really want to go to Ottain Mall because of the Debenham, I bought a lots of suit and shoe's. I recommended 100% Shoud go to Debenham Cosmetic ,Perfumes, bags,shoes,cloths, gown ,all occasional is there. You will enjoy to shopping there and the staff are great and helpful .
    3 people found this review helpful 👍

  • 5/5 marquise b. 3 years ago on Google
    A wide variety of quality brands for adults and kids such as American Eagle, Levi's, Jasper Conran and more. Offers are reasonable. Would recommend to family and friends.
    2 people found this review helpful 👍

  • 5/5 Mashael A. 10 months ago on Google
    Layla majrashi and Amal aseriy are doing great in terms of customer experience. I went to the store last 5 minutes before closing and they were patient with me.
    2 people found this review helpful 👍

  • 1/5 Amal A. 1 year ago on Google
    Is it allowed to close half an hour before? few weeks ago, I went to the store at 10:30, and the employees turned off the lights while am seeing the clothes!! I asked why? Is there no respect for your customers? She said, "We’re done, We will close soon." I asked her about the working hours, and she said they are open until 11 pm!! Okay? So why you turn off the lights 30 minutes before? I think they should close the gate and don’t allow the customers to enter it’s way more respect than kicked us out in a provocative way! I will understand if they have so many customers inside or a long line cashier, but it wasn’t at all!
    2 people found this review helpful 👍

  • 3/5 MaNaR B. 2 years ago on Google
    I have always loved Debenhams all over the world but I find the service at Dammam Branch strikingly disappointing at all levels . They are very slow to respond and quiet unhelpful and un-interested . The fitting rooms are not even clean or well lit . There is always a background noice of the sales ladies chit chatting/gossiping on completely irrelevant matters . I am a loyal costumer but seriously , this is a big turn off ! Service could use a lot of improvement .
    2 people found this review helpful 👍

  • 4/5 Hassan Ahmed B. 3 years ago on Google
    Good choice to shopping original items
    1 person found this review helpful 👍

  • 5/5 Jabir S. 6 years ago on Google
    Quality clothing. Good price. Nice offers.
    1 person found this review helpful 👍

  • 3/5 fofo A. 3 years ago on Google
    (Translated by Google) We would have Debenhams as a Pierre. Same as land (Original) ودي يكون عندنا دبنهامز كبيييير. نفس الي برا
    1 person found this review helpful 👍

  • 3/5 saad b. 3 years ago on Google
    (Translated by Google) Expensive right, but one of the best international brands (Original) صحيح غالي لكن من أفضل الماركات العالمية
    1 person found this review helpful 👍

  • 5/5 عبدالله �. 3 years ago on Google
    (Translated by Google) Excellent, neat and clean (Original) ممتاز ومرتب ونظيف

  • 5/5 مضلات سواتر الشرفيه الدمام الجبيل �. 3 years ago on Google
    (Translated by Google) Ok (Original) اوك

  • 5/5 Hawraa S. 3 years ago on Google
    (Translated by Google) Beautiful and has models that suit everyone (Original) جميل وفيه موديلات تناسب الجميع

  • 5/5 Ahmad A. 3 years ago on Google
    (Translated by Google) A very elegant store ... very special merchandise..the prices are high, but the quality is worth it (Original) محل جدا راقي...بضاعة مميزة جدا..الاسعار مرتفعة لكن النوعية تستحق

  • 4/5 Ansij 3 months ago on Google New
    Butiful place for very high priced clothes. But nowadays, sale going on

  • 4/5 سعيد �. 3 years ago on Google
    (Translated by Google) Nice to sell several international brands, but the prices are high (Original) جميل لبيع عده ماركات عالمية ولكن الاسعار عالية

  • 5/5 ديرم �. 3 years ago on Google
    (Translated by Google) Sweet but expensive prices are overpriced (Original) حلو بس غالي اسعار مبالغ فيها

  • 4/5 daliataher s. 3 years ago on Google
    (Translated by Google) Expensive, but sometimes he has different and beautiful things (Original) غالي بس احيانا يكون عنده اشياء مختلفة وجميلة

  • 4/5 Amr E. 2 years ago on Google
    A lot of brands and different sizes, styles and interesting offers as well, love it.

  • 5/5 SARA K. 2 years ago on Google
    Loved the Disney corner

  • 1/5 Abdulaziz A. 3 years ago on Google
    (Translated by Google) A sophisticated and beautiful place, but with all due respect, the prices are more than the same. Honestly, your perfumes are once, raising the lavish prices. (Original) مكان راقي وجميل ولاكن مع احترامي الاسعار تو متش فووق التو متش بصراحه عطوراتكم مره رافعين اسعارها نهيبه.

  • 1/5 Sayeed Ahmed P. 2 years ago on Google
    Very bad customer service. My friend lost his valet no support from team

  • 1/5 Ahmed A. 2 years ago on Google
    Had the worst experience, bunch of unprofessionals working at the cashier who take an hour to make a receipt. Also no refunds only exchange within 3 days and that was not done as well.

  • 4/5 Yousef O. 2 years ago on Google
    The staff service can be described below expectations. Specially if used to deal with Denhams overseas.

  • 4/5 Afzal P. 2 years ago on Google
    Good branded cloth available at reasonable price and great discounts available.

  • 4/5 Singh 2. 2 years ago on Google
    Such a great collection with some good brand outlet, anyone can get a good deal at the time of sale.

  • 5/5 arham a. 2 years ago on Google
    A very good shop buy clothes of all kinds.

  • 5/5 Ayeza's kitchen c. 2 years ago on Google
    Great collection of men ,women and kids clothing at a decent price.

  • 5/5 Osama S. 1 year ago on Google
    A very good place for high quality.

  • 5/5 Mohamed S. 2 years ago on Google
    great variation with affordable prices, and the team is very co-operative and helpful

  • 5/5 Fvhvd 1 year ago on Google
    One of the best department stores in the eastern province

  • 1/5 Marvin B. 9 months ago on Google
    Please do not ignore your “CUSTOMERS”. I went to cashier to ask how much is the price of the jacket because there is no tag price attached. the guy in the cashier just ignored me and pretend that he didn’t see or heard me. so me and my friends decided to leave.

  • 3/5 braggito 6 years ago on Google
    Nice place but pricey

  • 4/5 Mohideen L. 3 years ago on Google
    good collection wait for offers

  • 4/5 حسن �. 3 years ago on Google
    (Translated by Google) Its merchandise is varied and beautiful, and its prices are somewhat high (Original) بضاعته متنوعة و جميلة و اسعاره مرتفعة نوعا ما

  • 5/5 Mustafa M. 3 years ago on Google
    Good quality but the cashier always take long time . Only one cashier to all customers

  • 3/5 John K. 3 years ago on Google
    Same as the mall it's in, lots of sale signs, with an absence of selection of items worth buying

  • 4/5 Farouq A. 3 years ago on Google
    Large two floor clothing store with some home items as well such as blankets towels etc... Good customer service from the staff here.

  • 5/5 kalsoom a. 3 years ago on Google
    Nice collection of clothes

  • 4/5 Jacqueline P. 3 years ago on Google
    Good variety of items and nicely laid out store

  • 4/5 Magdy S. 3 years ago on Google
    Valaliable staff good sales prices

  • 5/5 Abdulaziz A. 3 years ago on Google
    المعروف لايعرف منتجات جميلة وأسعار باهظه 😂

  • 2/5 يسرى �. 3 years ago on Google
    (Translated by Google) No longer like before, the prices have risen and the quality has decreased. Sometimes it has good options. The store is varied for all family members and the family’s requirements are wrong. (Original) ماعاد مثل السابق ارتفعت الاسعار وقلت الجوده احيانا تكون عنده خيارات جيده المتجر متنوع لكل افراد الاسره ومستلزمات الاسره يعيبه السعر

  • 1/5 حسين �. 3 years ago on Google
    (Translated by Google) I haven't visited him yet (Original) لم ازره بعد

  • 1/5 Salih A. 3 years ago on Google
    (Translated by Google) Expensive (Original) غالي

  • 3/5 Maher H. 3 years ago on Google
    👍👍

  • 5/5 eman h. 3 years ago on Google
    (Translated by Google) My favorite shop (Original) متجري المفضل

  • 3/5 Abdullah A. 3 years ago on Google
    (Translated by Google) Prices are constantly on the rise (Original) اسعارة في ارتفاع دائم

  • 5/5 Fahd H. 3 years ago on Google
    (Translated by Google) Excellent store (Original) متجر ممتاز

  • 4/5 ABDULRAZAK A. 3 years ago on Google
    (Translated by Google) Excellent (Original) ممتاز

  • 5/5 KHALID A. 3 years ago on Google
    (Translated by Google) More than special (Original) اكثر من مميز

  • 5/5 Fahad A. 3 years ago on Google
    (Translated by Google) Excellent (Original) ممتاز

  • 5/5 waad A. 3 years ago on Google
    (Translated by Google) Wonderful (Original) رائع لابأس به

  • 4/5 Bou Hassan A. 3 years ago on Google
    (Translated by Google) A very nice store with a variety of international brands, but its prices are somewhat high (Original) محل جميل جداً يوجد فيه تنوع للماركات العالمية بس أسعاره مرتفعه نوعا ما

  • 5/5 Obayd Allah Aly Ismail M. 3 years ago on Google
    (Translated by Google) Excellent (Original) ممتاز

  • 5/5 Emad A. 3 years ago on Google
    (Translated by Google) A distinctive store with a variety of brands (Original) محل مميز بتنوع الماركات

  • 4/5 Jaffar A. 3 years ago on Google
    (Translated by Google) Prices are reasonable (Original) الاسعار مناسبة

  • 5/5 Rawad A. 3 years ago on Google
    (Translated by Google) Nice buying and shopping experience, nice employees and thank you services (Original) تجربة شراء وتسوق جميله و الموظفات لطيفات وخدمات شكرا لهم🌷🌷

  • 5/5 Safwan S. 3 years ago on Google
    Good

  • 5/5 لينا �. 3 years ago on Google
    (Translated by Google) One of the most famous stores in Britain. High quality . And upscale models. Featured (Original) من المتاجر المشهورة غي بريطانيا . جودة عالية . وموديلات راقية . متميز

  • 3/5 anwar a. 3 years ago on Google
    (Translated by Google) Overpriced (Original) مبالغ في أسعاره

  • 5/5 Anwar A. 3 years ago on Google
    (Translated by Google) Gorgeous (Original) رائع

  • 5/5 Tamer M. 3 years ago on Google
    (Translated by Google) My world, but very expensive of course (Original) عالمي لكن غالي جدا طبعا

  • 5/5 THE BEST C. 3 years ago on Google
    (Translated by Google) Excellent and very cool (Original) ممتاز ورائع جدا


Call +966 13 667 8537 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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