AL RWAD TRAVEL & TOURISM | وكالة الرواد المهاجرون للسفر والسياحة image

AL RWAD TRAVEL & TOURISM | وكالة الرواد المهاجرون للسفر والسياحة

Travel agency

😠 They are the worst. I made a booking of 3 tickets and they cancelled without informing. I had told in advance that I will make payment for sure within few days, and me being not new to them, I expected them to book the tickets. A week later when I was making the payment I came to know that my ticket... People often mention good, tickets, payment, Rasheed, service, travel,


Address

17th Street, cross, Prince Mohammed, Dammam 12345, Saudi Arabia

Website

www.alrwadtravels.com

Contact

+966 50 296 6402

Rating on Google Maps

4.40 (57 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9:30 am to 1 pm, 4 to 10 pm
  • Wednesday: 9:30 am to 1 pm, 4 to 10 pm
  • Thursday: 9:30 am to 1 pm, 4 to 10 pm
  • Friday: 4 to 10 pm
  • Saturday: 9:30 am to 1 pm, 4 to 10 pm
  • Sunday: 9:30 am to 1 pm, 4 to 10 pm
  • Monday: 9:30 am to 1 pm, 4 to 10 pm

Featured Reviews


Frequently mentioned in reviews: good (15) tickets (10) payment (9) Rasheed (9) service (8) travel (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Taaza F. 11 months ago on Google
    They are the worst. I made a booking of 3 tickets and they cancelled without informing. I had told in advance that I will make payment for sure within few days, and me being not new to them, I expected them to book the tickets. A week later when I was making the payment I came to know that my tickets are cancelled. They did not even inform nor tell anything. Had they told that my tickets will be cancelled, I would have made the payment in cash immediately. I was delaying coz I wanted to make bank payment. Inspite of me being not new to them, they cheated. Not worth trusting I, no proper human and business ethics. Costomer was ready to make payment. Payment would have been done if the rules were told in advance . Without telling anything to you cancelled. There was no problem in making payment by cash. You know that well. No information about cancellation was told .
    3 people found this review helpful 👍

  • 5/5 Shaik S. 2 years ago on Google
    Abdul Rasheed is adding high value to Al Rwad travels.He is a professional gentleman with great experience in dealing with customers . Thank you Rasheed bhai and keep going.
    3 people found this review helpful 👍

  • 2/5 EDMUND D. 1 year ago on Google
    Very disappointed ☹️ felt like cheated, all trust has shattered. Paid 2000 sar for quarantine package 📦 and waited for 4 months after government has asked to refund complete amount now Al Rwad offered deductions of 400 SAR for no use and refund option 1600/- unacceptable sounds like cheated. Not recommend neither could refer to anyone. Sorry 😞 very disappointed waited for 4 months and felt like cheated.
    3 people found this review helpful 👍

  • 5/5 shoukath m. 2 years ago on Google
    Best service. ..friendly atmosphere. ..quick response. ..👍👍
    2 people found this review helpful 👍

  • 5/5 MUHAMMED NASEEH C. 3 years ago on Google
    Helpful and experienced admin, i really appreciate their proffessional approach
    2 people found this review helpful 👍

  • 5/5 Malma G. 3 years ago on Google
    Alrwad travels Provided best service, good fare for tickets.. thank you
    2 people found this review helpful 👍

  • 5/5 DAMMAM VAZHAKKAD SAMSKARIKA VEDI D. 3 years ago on Google
    They are the best travel agency in Dammam, Nice behaviors staffs Appreciated...
    2 people found this review helpful 👍

  • 5/5 Nasma Al f. 3 years ago on Google
    Well Service, Reasonable fare, Only issue the parking
    2 people found this review helpful 👍

  • 1/5 Faizal M. 11 months ago on Google
    Very bad human ethics. Non friendly and non cooperative staff. They do not tell the rules and policies of their agency before they cancel your tickets without the costomers knowledge. They just told it's booked. Being it done over Whatsapp. They did not say to make payment immediately or else we will cancel tickets. When I was free to make the payment the very same week, they said ticket cancelled. Money minded people. Business comes first for them. Costomer satisfaction is not their motive.
    2 people found this review helpful 👍

  • 5/5 Faisal V. 1 year ago on Google
    They very good staffs and reasonable rate, Thank you Alrwad team… Really recommend ALRWAD
    1 person found this review helpful 👍

  • 5/5 musthafa v. 11 months ago on Google
    Thank you ALRWAD...You provide me good service, last month I came Umrah with your team and provided good service and hospitality Regards Musthafa Vazhakkad
    1 person found this review helpful 👍

  • 5/5 Shihab A. 9 months ago on Google
    I have good experience with “Al Rwad travel”. Good service , good fare, good mode of communication , One touch support . Thank you Rasheed bro and staff
    1 person found this review helpful 👍

  • 5/5 Najam s. 10 months ago on Google
    I booked tickets for me & family from them in emergency case, just got hold of a one of their employee's mobile number from word of mouth, and it was very good experience, very prompt & speedy services, Mr Abdul Rasheed was very helpful and prompt in responses and action.
    1 person found this review helpful 👍

  • 1/5 Raheela A. 11 months ago on Google
    Bad experience over all. Worst travel agency. No customer satisfaction. Mr Abdul Rasheed is a cheater. Mr.Abdul Rasheed,payment was never an issue , you know that. There was total lack of communication about the rules and policies of your agency. Even for refund of tickets, it took more than 1 month, I never complained about it. Highly disappointing experience, both the times.
    1 person found this review helpful 👍

  • 5/5 Hillary C. 1 year ago on Google
    The travel and Visa service was exceptional and was executed with ease. Mr. Rasheed was very helpful and professional. Would recommend to everyone.
    1 person found this review helpful 👍

  • 5/5 Sabith C. 3 years ago on Google
    Prompt responses & Nice Service. Keep good work & All the best !!
    1 person found this review helpful 👍

  • 4/5 Taslim A. 2 years ago on Google
    Abdul Rasheed is very good person
    1 person found this review helpful 👍

  • 5/5 Shahir T K. 3 years ago on Google
    Very nice and supportive staffs. A good place for all travel needs. Highly recommended !!!!
    1 person found this review helpful 👍

  • 5/5 Flying R. 1 year ago on Google
    Best trusted travel agency

  • 5/5 Hiba Z. 11 months ago on Google
    Thank you for your Valuable service , It was very helpful for me to book the tickets at the last minute of my journey. And that’s made everything easy. Al Rwad team your cooperation is really appreciable. All the best

  • 5/5 Anwar S. 2 years ago on Google
    Really good and nice

  • 5/5 Shabeer T. 2 years ago on Google
    it is good travels, very good staffs

  • 5/5 Shijil T. 10 months ago on Google
    Nice. Supportive staff. Good prices.good place for all your travel needs. Kudos.

  • 5/5 Remal Al Mubaraz T. 6 months ago on Google
    ALRwad travels provide us best travel guideline Our staffs always booking through you Thank you team , best of luck

  • 5/5 Hamza N. 6 months ago on Google
    Thank you Mr. Rasheed your excellent service Really apprciated


Call +966 50 296 6402 Open on Google Maps

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