Went in for a oil change only but got a tire rotation also. Or I should say I paid for one but never got anything. After talking to the service advisor and paying I left without checking which is my bad, but you would think the job would of gotten done. Below is some pictures of the front wheels which you can tell have lower tread and pretty short, vs the back wheels which look almost new and have way better tread. The service was only 40 bucks but 40 bucks anywhere else would of gotten the job done first time. There is a nail in the back right tire which I was told got moved to front right but that is a lie. I’m hoping they actually did the oil change atleast, but if they can’t do a tire rotation I wouldn’t be surprised if they just reset the code and said they did it. If you go just double check before leaving to make sure you get what you paid for. EDIT: to add is a picture of invoice after. On it says front right tire has nail but again it’s front right back so just more proof of lack of work done. Also on it mentions cabin and engine air filter I declined but was never mentioned to me over the phone when they called. I did decline the patch and battery though.

I moved from LA and needed to find a trusted place to take my car. The last place I used to get services done and they always worked with me to get the best deal and I ended up buying a new car with them. Since finding this place, I feel that same level of service and they always get me the best pricing. When you are valued and the team works I with you, it’s hard to find any place better. Thank you for being my new Honda dealer!

I scheduled an oil change and tire rotation. When I received the health report on my vehicle I declined the filter replacement. I was charged for the filters even though declined. I just want my money back for services I didn’t want. I’ve been taking my car there for 6 years, no appreciation for this long time customer.

My experience at RSM Honda was great; good customer service, happy with repairs etc. the only thing that’s annoying is that I’ve been contacted by Honda literally 12 times since my visit two days ago, either thanking me for visiting or asking me to fill this survey or the sales people making sure I know their contact info if I have questions, and after texting and emailing me he even called me with the same information… like damn 12 times is too much, I obviously know how to contact you if I’m the one who contacted you in the first place 😂 now that I’ve filled out your review please leave me alone lol

Recently took my Honda Passport in for service. Thanks to Felipe I had terrific service and got car back all clean and pretty. Super easy to work with RSM . Thanks for everything

I’ve bought many vehicles. Gary H was a fantastic upfront and transparent salesman from the start. I felt he really was an advocate for me vs the dealer which is rare to say besides just being a nice personable normal guy. Really appreciated his help. Other employees were also nice and friendly and helpful. Would very highly recommend this dealer.

Chris have helped me process like a lightning to get my changed oil etc. get done in an hour. And while waiting,I enjoyed a delicious donut with my tea in your lounges. To Chris,and Honda servicing staff who performed the tasks to my BFF CR-V EX . You deserved a 10 claps! Thank you so much!

I didn’t leave this dealership with the car I wanted, but at least I had the most pleasant experience that I have ever had at a car dealership! Thank you Michael for your help, and thank you David and Agnes for trying to offer alternatives! Overall a very friendly dealership, and I am definitely considering getting a car here when the right one comes