I normally don’t write reviews but I wish I had done more research before coming here for a balayage touch up. I came in with a beautiful overgrown balayage expecting a touch up to be simple. I left with orange blotchy hair and my roots not being touched except in some places. I’ll let the photos demonstrate. I’ve included the original right before I went in, my hair now in natural lighting and my hair now in artificial lighting. The stylist was very patient and kind but clearly very out of her depths. I am uncomfortable with the amount of convincing the supervising teacher did as well. The blame was placed on a toner that would “wash out.” It put me in a really difficult situation when it is extremely clear that my hair is ruined. They made me feel like I was overreacting. I am now dealing with the incredibly expensive issue of finding someone to color correct my hair (the entire reason I went to the school was because I could not find a salon with openings in the first place and now I have to go to work with this hair). I’ve been quoted at least 5 hours at $175/hour. I am furious with the school. Update: I keep trying to schedule the satisfaction guarantee appointment (must be scheduled in 7 days from the United appointment) and I cannot get in contact with them.

I am deleting my review for the sake of the students career, but please if you are not interested in learning or don't want to do a good job don't waste your clients time and money. This is not a joke for the client, it maybe for you. If you feel lazy or tired tell your instructor or client, so they can leave or let another student who REALLY LOVES DOING HAIR do it. If you are not passionate about learning spare please go home find another job or passion that you can put your heart into. If you are too tired to do hair but energetic enough to chat to your colleague the entire time you are bleaching delicate hair then clearly you are negligent and you don't deserve to work on anyone's hair AT ALL! It was also the fault of the colleague who was chatting up a storm while doing a perm. . It is absolutely disrespectful to the client and your colleague who is trying to focus on bleaching I am a resident surgeon so I have to select cheaper options while I pay back my student loans. Imagine me talking about a party to my colleague while doing an awake liposuction or a cosmetic surgery or lip filler on my patient, the patient would feel absolutely disrespected!

I had Sam and she was a gem! She took the time to talk through what I wanted and was super knowledgeable and informative about my cut as she did it. She was also so thoughtful about learning techniques from her instructors and was diligent in making sure she got it just right. Great value and a great way to help future professionals gain experience, definitely recommend.

Best haircut experience ever! Went in with somewhat of an idea of what I wanted and Alex perfectly made it happen! Since then I have gone back to get my hair cut with Alex because she is so amazing! Great conversation and I felt like I was actually cared for. Also felt like I was learning too! Will continue to come back.

I’ve been here twice where Kevin was my learning leader and basically my hair has been messed up both times. He really cannot tell when the cut is even or not. The student was trying but when the learning leader isn’t allowing them to see even from uneven then there’s not much to do about it. Despite me telling him I don’t think both sides are even he proceeded to explain the geometry of my head rather than fix the unevenness. If I decide to ever give this place another chance I will make sure my hair stylist has a different learning leader.

6 months postpartum and it was probably about a year since having a haircut. My hair was starting to feel limp, dry and needed some uplifting. I was recommended to this place by another mom friend and honestly i was a bit nervous as this was a teaching school, but i figured, hair grows back so why not. Cassie was my assigned stylist with the help of the mentor Nikki and another person, i forget what his name was. Cassie was very friendly, listened to what i wanted to do with my hair and always asked if i was ok since the process was lengthy. I just wanted a basic reframe of my face since my layers had grown out, cut off the dead ends and revamp the layers. And she did just that! My hair felt light and refreshed. I also asked to do a scalp treatment and that was really nice. I believe Cassie used a tea tree product and it felt so minty, thats the only way i could describe it and i would do it again! It also included a blow dry and i think between the scalp treatment and blowdrying, i fell asleep multiple times because it felt so soothing. You have to make an appointment and they do accept cash/card however for tip, they tell you the stylist has venmo or apple pay and you may do so that way or cash. There is a paid ACE parking lot on Fifth street or street parking. As a side note, i was not expecting to be there that long, my appt was 530pm and i was done by 8pm. So be mindful of this when making an appointment. They consult with their mentor from time to time and depending on how many students there are with clients, it may take some time. I didn’t mind at all but keep this in mind if you’re watching the clock. Overall, my first experience in getting a cut and style at a beauty school was great but it also it had to do with Cassie being really friendly and easy to talk with and being attentive to what i wanted. I was also able to witness someone graduating and that was nice to see the support and cheers. Thank you!

I've been coming here off and on for 15 years, each time is better. The students are amazing and their teachers are fantastic. I think people fail to realize this is a school, if you're getting a service plan to be there a few hours. I've had highlights take 8 hours but it was worth it. They really do their best. I most recently got low lights from Tyler, he did amazing and is better at foils thenllongterm professionals. Great place.

It has been almost two weeks out. Alex did a great job on my haircut!! She was very nice and made me feel comfortable. I haven't had a haircut in almost a year. My hair feels so much lighter and washing it has become easier. Thank you so much!