2/5 Ana De L. 2 years ago on Google
Come
bowling
here
all
the
time
with
family,
friends
and
college’s.
My
kids
had
attended
a
birthday
party(
pre-
COVID).
In
there
goody
bags
they
each
received
a
free
game
pass.
Yesterday,
we
visited
your
lake
forest
location
to
redeem
those
free
games,
bowl
and
have
some
pizza.
For
some
reason,
Allen
decided
that
was
not
going
to
happen.
When
he
very
rudely
told
me
My
two
options
were
two
free
shoe
rentals
or
20
mins
of
free
game
time???.
I
was
very
confused.
So,
I
repeated
myself
and
asked
him
we
would
like
to
redeem
our
two
free
games
please.
He
proceeds
to
rudely
tell
me
“there’s
no
such
thing
as
a
free
game.
It’s
per
minutes,
read
the
bottom”.
Which
I
had
and
I
reread
it.
So,
I
asked
for
assistance
from
someone
else,
he
refused
to
let
someone
else
help
me
or
help
me
himself.
He
then,
tells
me
“
it’s
very
simple,
Idk
why
your
confused”
I
have
felt
so
talked
down
to,
Not
to
mention
I’m
9
no
pregnant
and
in
no
mood
for
unnecessary
disagreements.
Of
course,
we
left.
We
visited
the
mission
viejo
location.
With
no
problem
we
were
able
to
bowl
and
eat
some
pizza
there?!?!
Confusing
right?
I
don’t
know
how
one
location
can
help
and
the
other
couldn’t.
Service
should
be
consistent
at
all
locations.
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