Mandawi Supermarket image

Mandawi Supermarket

Grocery store

😠 I spend over $300 in this shop and they charged me over $4 becouse i paid by card..i asked the lady why did you charge me extra $4 ,she said becouse you spend $300 and paid by card...ohhh ok next time I WILL NOT spend even 1 cent..you think you saved extra $4 but you lost your customers who spend $3... People often mention shop, meat, bought, owner, supermarket, prices, products, Mandawi, paid, asked,


Address

Shop54/166 Somerville Rd, Hampton Park VIC 3976, Australia

Contact

+61 3 8774 4903

Rating on Google Maps

3.80 (68 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 7 pm
  • Thursday: 8 am to 7 pm
  • Friday: 8 am to 7 pm
  • Saturday: 8 am to 7 pm
  • Sunday: 8 am to 7 pm
  • Monday: 8 am to 7 pm
  • Tuesday: 8 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: shop (11) meat (11) bought (9) owner (8) supermarket (8) prices (8) products (7) Mandawi (7) paid (6) asked (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 My W. 7 months ago on Google
    I spend over $300 in this shop and they charged me over $4 becouse i paid by card..i asked the lady why did you charge me extra $4 ,she said becouse you spend $300 and paid by card...ohhh ok next time I WILL NOT spend even 1 cent..you think you saved extra $4 but you lost your customers who spend $300-500 all the time. this is definitely ripping off.. After that I went to other shop who own Aussie guys and they have small business i spend $460 and paid by card THEY DIDNT CHARGE EVEN ONE CENT. .so this is owners decision not bank's or government.. Ppl don't earn money as easier like you...don't be gridy.Shops products could be HALAL but charging extra money and ripping of ppl "NOT HALAL"
    8 people found this review helpful 👍

  • 1/5 Niaz S. 2 years ago on Google
    Worst place to buy meat. Asked for 1kg of lamb blackstrap. Forced me to buy 1.25kg as they sell by piece, not by weight. Not buying again from these crooks. Reported them to National Measurement Institute for breaching their policy. Good luck.
    6 people found this review helpful 👍

  • 4/5 george d. 2 years ago on Google
    A great variety of goods to suit everyone. Unfortunately one item I bought (dried figs) had a nice little maggot in it, I tried to call the shop to let them know, but no answer on the phone, it just goes to message bank. Not good enough.
    2 people found this review helpful 👍

  • 1/5 Ali Z. 2 years ago on Google
    So disappointed that this place is full of scum bags, the owner was very rude and has no manner how to talk with customers. I showed him the rotten meat and expired and some products that he collected and put back in the shelves which were on the floor. Very unprofessional and unhygienic. The owner has completely forgotten what customer service it is about. He asked us to buy or leave. We are never going here again and suggest that others demand respect when they are handing over hard earned money. Please before you buy ask the owner to show you his health certificate or any related certificate. The council should keep close eye on these people.
    2 people found this review helpful 👍

  • 5/5 Koremania T. 2 years ago on Google
    New shop. New Owner. When ever I come I am always pleased. Cleaning is on point. Friendly staff and not like Ali Mehdi has mentioned the owner in fact takes good care of his shop, supplies especially his customers. Aisles have been installed I see which makes it more desirable. And yes the owner does listen. Thank you.
    2 people found this review helpful 👍

  • 1/5 Dave B. 9 months ago on Google
    BESTWAY come take over this place! Put the butcher out of he’s misery…. His done with life!!! I feel for he’s wife who has to deal with he’s dramatic attitude… Last time I shop there!! I was going to buy all the lamb shoulders but I was like why give this guy the satisfaction! Your loss my man! Get your attitude right
    2 people found this review helpful 👍

  • 1/5 Yalçın Y. 8 months ago on Google
    On Wednesday, September 13, 2023, at 4:01 in the afternoon, I bought 3 whiskey-stuffed meats, 4 baklava phyllo dough and Turkish-style yoghurt from Mandawi supermarket. They charged me $74.20 for the items I purchased when they should have charged me $51.70. When I checked my bill in the car, I saw that there was an overcharge for Cardamom and something else, so I went back to the store and asked for this mistake to be corrected. The cashier girl, whose name I learned today, checked my bill, apologized and gave me back the $16 bill. But when I checked my receipt again, I saw that she was supposed to give me back $22.50, and I told the girl at the cash register that she had miscalculated again. While I was talking to the girl at the cash register, a man aged 30-35, who I guess was the owner of Mandawi supermarket, came and asked what the problem was. Since I did not speak English well, I showed the products I bought and tried to explain by marking them with a pen on the invoice that I paid for 2 products that I did not buy. This gentleman recognized the problem, apologized to me, and gave me back the $22.50, and I returned to this gentleman the $16 the cashier girl had given me earlier. Today, when I went to the same Mandawi supermarket, the cashier girl, who made a mistake in her calculations and deducted more money from me as soon as I walked in the door, said to the other cashier girl: "My boss made me pay for the items this person bought because he didn't pay for the items he bought that day," in front of everyone, as if I were the one buying the items I paid for. He said it like I stole it and talked like they made him pay. After buying 6 baklava phyllo dough, when I was about to pay at the cash register, he said, "They made me pay for the products you bought that day" and accused me of theft again. “Is there a responsible person here, such as a boss or manager?” When I asked, she laughed and said, "No one is responsible." Even though there are security cameras on both safes and I have my receipt and the materials I bought, not admitting their mistake and saying in front of everyone, "They made me pay for what you didn't pay for" is a very bad thing. It is very bad to try to humiliate the other party as if I had committed theft and to try to damage people's dignity. A supermarket worker should be more careful before accusing someone in such a shameful way. I will never shop at Mandawi supermarket again because I have great fears about what I will be accused of and what will happen to me on the next shopping day. When you shop, be sure to get your receipt and check what you bought and how much you paid for it.
    1 person found this review helpful 👍

  • 1/5 Shane M. 1 year ago on Google
    Unprofessional as always by this community business owners. They still run the business like they are in their own country. They don’t display their prices on most items assuming you will pay regardless of how much the item costs. They think money grows on trees in Australia and people are willing to pay no much how much the item costs without even knowing the prices beforehand. Most of these business owners by this community think by not displaying the prices, you will have better outcome on sales thinking people don’t care about the prices where in fact it’s quite the opposite as people want to know the prices before picking up the item as one might charge double the normal price. They may be breaking the law for not displaying their prices. Beware people you could be charged double the normal price. Most of goods sold here are overpriced anyway. Plus they charge you 1.25% surcharge if paying by credit card where most other businesses absorb these costs. What a greedy owner charging you surcharge over already highly inflated prices.
    1 person found this review helpful 👍

  • 5/5 ziagul h. 1 year ago on Google
    Fantastic and friendly staff and great range of products at fair prices. Reliable and cheap. Their all selection, particularly the meat, is an absolute favourite in the family. New range of products are very nice too. Always open recommend it for your better shopping experience.
    1 person found this review helpful 👍

  • 1/5 Gul A. 1 year ago on Google
    Title: Deceptive Meat Labeling and Unfair Pricing - A Dangerous Betrayal! Rating: ⭐ I am writing this review with a heavy heart and a sense of deep betrayal. My recent visit to Mandawi Supermarket left me sickened, both figuratively and literally. As an individual with a severe beef allergy, I trusted your store to provide accurate product labeling to protect my health. Imagine my horror when I discovered that the "beef curry" I purchased was tainted with lamb curry, putting me at serious risk. Not only was my trust shattered, but my health was compromised. Mandawi Supermarket must take immediate and decisive action to rectify this dangerous mislabeling, compensate affected customers for the potential harm caused, and ensure that such life-threatening mistakes never happen again. Anything short of a robust response would demonstrate a callous disregard for the well-being and safety of your customer. Gul Muhammad
    1 person found this review helpful 👍

  • 5/5 B k. 8 months ago on Google
    One stop Shop with everything you can think of. Friendly staff fresh bread daily and meat. Nice local supermarket. We come for the red Packets of pita bread and the bulk washing detergent which is very well priced.
    1 person found this review helpful 👍

  • 5/5 Nick P. 5 months ago on Google
    Great variety of goods not found in local supermarket.Very friendly and helpful staff.

  • 1/5 The dark N. 6 months ago on Google
    This morning, I brought food and groceries when I asked for a plastic bag to put them in, and the afghan lady with a black head scarf gave the attitude look and manner to me. This is not acceptable. Get someone else to do the customer service.

  • 5/5 aleysha N. 5 months ago on Google
    I grew up in an area that was not very multicultural. Having moved to Hampton park recently I went to this store and was amazed at all the different items. I found a few that are muchhh cheaper and better quality than what I can get in major Australian supermarkets

  • 5/5 Ryan M. 1 year ago on Google
    Got some rib eye steak and sausages from the butcher here today. Absolutely superb quality. Do yourself a favor and give these guys a try. 👍👍

  • 5/5 Eric H. 1 year ago on Google
    A great range of meat and groceries, they have stock that I have never seen elsewhere, the staff are very friendly and most helpful. I would definitely recommend this place, I loved it!

  • 1/5 Savvy B. 1 year ago on Google
    The fruit and vegetables section a extremely rude man working there abused my elderly mother. So disgusting to see such behaviour. What a horrible experience she will never shop there again. Avoid of you don't want to be abused for buying your fruit and veg. Plus there corn was covered with mites

  • 5/5 Simon R. 1 year ago on Google
    Mandawi is a Fantastic little supermarket. Great variety. I read some of the feedback and ratings other people left, and this prompted me to write my review. I have at times purchased some of the best porterhouse steaks - ever. I love meat, and the meat has never disappointed. The staff are always helpful and polite. I am a regular repeat Customer over the past 12 months.

  • 5/5 sayed j. 1 year ago on Google
    Very fresh meat, ask for butcher fawad 🐏🐃🐐

  • 1/5 Rajin R. 1 year ago on Google
    I bought lamb , smells terrible when I checked before cooking. Called in the shop, the lady was rude and seems busy and hurry to address the issue.

  • 5/5 Shameem M. 2 years ago on Google
    I have been buying from this shop from last 7 years. Ever since the management changed, the customer service is also changed. I have had very bad experince with the older management, but the new owner and the staffs are extreamely customer focussed. The revamped meat section is one of the best. Such a variety of meat you cant find in any nearby shops. highly recomended.

  • 5/5 Jawad N. 1 year ago on Google
    Great service, best place to buy fresh meat. Fawad was very helpful. I recommend this place to all my friends and families :)


Call +61 3 8774 4903 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store shopping

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