We took the night tour bus ride and enjoyed the city ride. It's a good way to see the highlights of a city. Since it's Christmas time the roads were beautifully lit and the city has a lovely vibe but remember to check the weather since it's open roof and rain can be a spoiler, also carry a light jacket since it's windy and gets cold. Please like my review if you find it helpful.

Not recommended at all. Look, I really like the idea behind Big Bus Tours. In fact, I've used their service in other cities, but the service provided in Miami was awful. We paid for a Deluxe ticket, the one that gives you two days on the bus, a visit to the Everglades, and the Miami Millionaire's Row Cruise tour. We went to the Everglades first. The first thing we found out is that they don't actually take you to the Everglades in the bus –as they promote– but on a ~15 passengers van with so little space that people could barely move to the seats. Also, they don't ask people to wear masks, dangerous and unethical considering how small the place is and that we all were there for 45 minutes. Once arrived, we found out that the Everglades National Park is under construction, so expect to find everything dirty and noisy. That's not related to Big Bus, though. However, they could've mentioned it. Anyway, before getting on the boat, the coordinator told us the activities included and said that once finished, we had until 12:30 to do whatever we wanted, like having lunch or visiting the gift shop. The activities ended at 11:45, and we still had 45 minutes, so we ordered some food. As soon as the coordinator saw us there, he came to us and told us, "We're waiting for you to leave, are you ready?". We told him we were not ready as we were about to have lunch and mentioned what he had said to us before about the itinerary; he got mad and left. This is getting long, so I'll summarize the rest. On the following day, we made the Red Loop (Green tour). The staff had the same energy as the coordinator from the previous day. They definitely didn't want to be there working. On the other hand, the short hours of operation, plus the 1-hour frequency, make it not worth it. The buses don't have Wi-Fi as they promote, and the live tracking works intermittently and only for one bus at a time. Not recommended.

I thought that they were going to let us know when ever we got to a new stop on the mic but instead the had headphones that were not offered when getting on the bus. I saw some on the floor and they were broken. Overall it was alright pretty cool to see the city as a passenger. When using the app to be honest it was kinda stressful cause the app was not synced with where the buses were actually at so we were at the stop earlier then needed.

Good for sightseeing and going across Miami. Costs $44 or $49 depending on date. Not sure it's worth the cost, but if you're chill for sitting down and enjoy the round trip through Miami at the upper deck, I guess it's good. There is no tour guide at the bus, but a pre-recorded one, and you can hear it by plugging the earphone they gave you.

Overall it was fine. The buses came in time and we did not have to wait a long time. However one incident made the whole experience scary. We were sitting on the upper deck enjoying the view of Miami. On our way to little Havana, the bus driver decided to run the red light for a train crossing. The gate closed behind us but also the gate on the other side closed as well. The bus sat on the train line for a while as both of the gates were closed in front and behind us. The train was blowing it's horn. I thought I was going to die. The driver then decided to run through the gate in front of us. The gate collided with the bus and broke. If we did not lower our heads in time, we would be dead. I took a video of the incident.. you can see the broken gate in distance. I hope they hire better drivers.

We took the Big Bus from Miami to the Everglades on January 26. What a wonderful way to spend the day. Jose Suarez was our driver and he was so much fun. He was very clear in his directions to the group, his driving was smooth and skillful; we were able to relax the entire trip. He made a point of engaging with everyone on the bus, we all felt like he genuinely wanted to get to know us. What a treat.

The Miami flyer is promising more than the reality can give you. And it gives you unfortunately less, than in other cities. The buses are old, count with some wet drops inside if there will be a strong shower outside. The WIFI didn’t work on both days. And the vehicles operate only a very short time, between 10 am and 5 pm. Especially in the afternoon it’s not enough. Horrific traffic jams in the city make it impossible to enjoy lots of rides. The waiting time on the stops can be long too. Our conclusion: it’s really better to use public buses (partly for free), even if it costs some time to understand their system. We wouldn’t book the company again :-(( PS. If you decide to go with them, buy the deluxe ticket version with 2 days, a boat and the Everglades tour. At least more value for money with these both extras.

A must do for your first day in Miami to get a feel for where you wanna spend your time!

Definitely the best night tour I have ever had. Our guide Carolina really knows how to do her job. Its was interesting hearing her guide. She explained everything very well. I highly recommend to all to try this tour. It's worth it you will not regret. Little advice: don't forget to take sweater with you 😉.

Throughout my trip to Miami we used plenty of the Big Bus Miami tours and services. Overall it had completely simplified my trip and I got to meet some amazing people. By far the Night Tour with Michael was the best. We got to see the Miami skyline at night from EVERY angle and over every bridge. Overall he kept the crowd going and is hilarious. I will definitely be coming back next time I’m in Miami and overall it was just so convenient.

This was a great way to see Miami, the bus tour had plenty of stops along the way that you could hop off and get back on. We loved the boat part as well, seeing all the multi million dollar homes was great. Lots of space on the boat. This two part tour was fantastic value and I'd highly recommend it

We took a night tour with Michael, and it was great! He was informative and kept things fun (think playing Miami-ish music like Pitbull while driving around the lit up city). It’s the perfect way to get a high-level overview of what Miami is about. Highly recommend!

Saw 5 alligators, great tour with a funny tour guide (Jose Suarez) who really looked after the group and was flexible and accommodating. Would recommend to anyone- convenient pick up from market bay side Miami - 1 hr drive to Everglades park, then 1 hr alligator spotting boat tour followed by an alligator show for 20min and a free photo with a baby alligator

The big bus tour was fun. My wife and I are always doing site seeing. When we come back in January, we plan on doing this again so we can actually hop on and off. Went thru . area and little Havana. We will definitely be getting off in little Havana when we come back. When we stopped at Bayside market, we went on the island queen cruise. Great way to kill the afternoon . Lots to see and do. Great places to hop off and spend a few hours at each location. The trees ar Bayside market are huge.

I had a great time on the Big Bus Everglades tour. Josie our bus driver was a delight and kept us laughing. Our speedboat captain Tina was also a delight, knowledgeable and very funny. The gentleman who led the gator show was entertaining, also very knowledgeable and was quite brave. I highly recommend this tour!!!

Juilo, was an amazing director with Moe's the bus driver. We were late getting picked up because of someone calling out, but the bus driver from our original buss was great, even though he was there to just let us know the other bus was going to pick us up. He wad great as well. What a great experience. I highly recommend this to see all off Miami. We did the night and day tour on 7/1.

It was a wonderful night! I learned many things about Miami. James, the tour guide, was interactive and knowledgeable! As an individual who saw the growth of Miami through time, he was able to explicitly explain many things that are not as widely known. Through his experiences and stories, he was able to make this experience an unforgettable one! His passion and enthusiasm is a plus! Go James!

I have to say this is the best tour bus company. I always send my clients to take there buses around Miami if they have a free day. The Night Tour is the best way to see downtown Miami

Armando our night tour guide was great. Upbeat, knowledgeable and friendly. But the tour company itself leaves something to be desired. Despite rain, no way to dry the seats was made available and a refund was not an option. This review would be a 1 star but for our great guide.

What an amazing night tour with Armando squared (tour guide and driver). Both Armandos were very personable, knowledgeable and overall TONS of FUN!!! It was the perfect way to spend my last night in Miami. I highly recommend the night tour and you're lucky if you get paired with the phenomenal Armando team😊🎉

Armando from the big bus night tour was really awesome. He really knows his stuff of the city very well and his jokes weren't bad either lol. I had a good time for my first big bus tour.

Really good choice! Been using Big Bus before in other cities and it’s never been disappointing. The Everglades Experience by Big Bus was great. Bus left on time, the speedboat trip was amazing and an unique experience which is a Must! but sadly didn’t get the chance to see many alligators 🐊 yet we spotted a small one. After that, we got to see some turtles and alligators and take a picture with a baby aligator for free 🆓 Our driver Santiago was super friendly and helpful, really made the experience a good one! Recommended!

The on/off double Decker bus was great. We bought a 2 day pass which included the millionaire boat tour as well as the everglades. TBH, the boat tour was pretty lame. The Everglades tour was exciting. We were able to see a couple of alligators on the trip. Definitely made it worthwhile. The offer this on Groupon so take a look and save a few dollars if it's available.

We had a very nice experience with Germain as guide who started perfectly on time at 8.30 at meeting point in Miami Beach. Everglades Airboat was cool, even if we saw just one alligator :)

Fantastic experience on the Everglades tour with David as the Big Bus tour guide! Very clear communications and keeping us on schedule. The guides at the park for the boat tour and the show are particularly engaging and enthusiastic. The gave very thorough presentations giving us a good glimpse of magnificent mother nature. Lastly, the staff at the alligator show is not technically employed by the park due to the dangerous nature of their work - to the extent you are able to afford a greater tip, do remember to bring sufficient cash.

Armando on the night tour was the best! I loved his trivia questions! He’s made the ride so much fun! I definitely recommend going, especially if Armando is your tour guide!!

The tour we took is a little below what we expected. The audio recording of the particular bus we rode is not functioning properly, so most of the tour we are just sitting and looking around and wondering what those places are. The traffic is terrible, there is part of the tour that we already took a nap, and we haven't reached the next stop. The boat tour that is bundled to the trip is not bad at all, the tour guide is energetic and made the trip less dragging.

We all had such a great time on the Big Bus Tour. Every major city we go to that has this tour we always end up booking and using if not for one day but for three days. Something I have not seen before but on this Miami tour, unless they switched the others, you get earbuds to pick your language to listen to the tour. I loved when all the tours were personal with a guy or gal on the microphone but this probably works wonders for those that do not speak the language spoken.

Make sure to see online deals before buying in person. Good route,8 stops in total, every hour there is a bus. Good for first time visitors as myself

Had an excellent time on the Big Bus Tour. There is so much to see and learn. I haven't been to the area in some years and I noticed the new thing on this tour is you get free earbuds to pick the language you want to listen to the tour in. We had a very hot nice breezy day

Big bus tour is an amazing way to see Miami! Everything we saw and learned on the tour was fun, and we utilized the bus schedule to move around Miami and Miami beach and get the most out of the cities. I also definitely recommend the Everglades tour for anyone thinking about going. The pictures I'm posting here are from that.

What they offer is great. Loved the trip around the city and Bayside. The service was horrible! We were not given the chance to get off at any of the stops. The bus driver didn't stop. He also didn't give us the ticket for our boat tour. When we got off at Bayside and inquired about the boat ride we were told to go to the end of the shopping to get on the boat You need a special ticket that is then exchanged for a boarding pass.They were dismissive and gave the wrong information that kept us there an extra 2 hours. We had planned to go to the beach but couldn't. Didn't get to do little Havana. Had to uber back over to see the art district. The website is not clear and they don't answer emails. The second day we did everglades, Chris was amazing, he was the only one who knew what was going on. The told us all the information we needed. I gave them 3 stars only for him. This company needs to do much better!!!

My friends from Spain were here on vacation. I invited them to ride the bus for them to know the Great Miami. It was expensive but the worst part is that the was filthy, unclean, and the audio didn't work. It was embarrassing!

We thoroughly enjoyed our bus tour of Miami today with Big Bus tours. It was all of the above and we would recommend without hesitation. A special thanks to Fernando who helped us with a ticket issue that arose at the end of our tour. His patience, understanding and tenacity makes him a valuable asset to your company. Thanks again. Catherine & Mike.

The night tour was amazing!!! Such an awesome and fun experience! Definitely recommend the big bus for tours in Miami! Michael, our tour guide, was incredible! He was funny, educational and made the entire experience for us unforgettable! I am definitely coming back & will recommend Big Bus & Michael to everyone! A huge thanks to Michael & the Bug Bus!

After taking the Big Bus in LA I decided to come back and review this tour because I have a newly found appreciation for Big Bus Miami. My husband and I loved Big Bus Miami. They take you to all the great spots, both historical and interesting, and the timing was also great. We took great photos at the art district stop and loved stopping at Little Havana- both were nice breaks from South Beach. The combo ticket for the celebrity tour by cruise is nice too, much better than the celebrity bus in LA- actually got to see homes along the water that supposedly belong to the rich and famous at a decent distance.

Excelente!!! Excellent !!! We were in Miami last week and we took the night tour bus with Michael!!! He was great and very funny , we had a great time !! Started raining and he never stop talking about the city , he is a great guy ! Very professional and nice person ! Please give a rise to this guy !!! Best tour I ever had ! Thanks !

Book the night tour!!! Carolina was a excellent guide!! Funny, interesting, witty and informative!! The sights are so beautiful with the lights, and the different perspective of being up higher. Super fun, good for everyone!!

The poor customer service definitely ruined part of the experience. If you have the city pass, go directly to their representative super early or the day before to make a reservation. They will not accept the city pass “10 minutes before” like they told us when we inquired (night tour). We had to learn the hard way and came three different nights. As for the tour, I suggest you do it if you’re not a Miami native. You do get a scope of the city as well as some interesting facts. Overall okay experience.

The night tour was absolutely amazing. Our tour guide was awesome. Definitely recommend if it's your first time in Miami (or even if it's not!). WARNING: There will be some parts of the tour where you will actually have to duck if you're sitting top-side because of low hanging branches. Stay aware! lol

Michael was an incredible tour guide! His sense of humor and knowledge of Miami made a great combination!

Every time when I'm at Miami I used a Big Bus, it's a nice way to see the city, stopping at the attractions points, it's a hassle free, it's the easiest way to see the city, the best thing you don't need to think about parking your car. Just enjoy the top roof of the bus, put some sunblock and enjoy Miami.

The Big Bus style tours are always a great way to get around, learn about a new place and to generally cram a lot in to a small amount of time. We purchased the package with the boat tour (a highlight) and 48 hours of access to the bus. The experience was great, the boat tour was a highlight and the mobile app (bus tracker) combined with the frequent pickups makes the tour a pleasure. I only deducted a star because I felt the audio tour could've been more informative. Particularly in the South Beach area the tour leans heavily into info about hotels and the audio tour in general features periods of extended music which could've been filled with more historical facts, info about the inhabitants of Miami or tips, places to see etc.