Chick-fil-A image

Chick-fil-A

Restaurant Fast food restaurant Breakfast restaurant Family restaurant Catering service Chicken restaurant Delivery service

One of the Top rated Fast food restaurants in Jackson Township


Address

5411 Dressler Rd NW, North Canton, OH 44720, United States

Website

www.chick-fil-a.com

Contact

+1 330-966-5420

Price rating

$ $$$

Rating on Google Maps

4.60 (2.8K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (30) good (25) chicken (23) great (21) time (18) Great (16) fast (14) order (14) drive (14) friendly (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Daniel J. 2 years ago on Google
    Only the first or second time I've ever been here and I was very impressed by the service and quality of food. Extremely busy in their drive-thru and inside but the wait was not that long. Glad I came here again and I'll have to stop back in sometime soon. I would highly recommended it to others
    3 people found this review helpful 👍

  • 5/5 S. P. 1 year ago on Google
    This is our go to anytime we are out and about. Love their spicy chicken! Great service, fast, with a smile!
    3 people found this review helpful 👍

  • 4/5 Dave Z. 3 years ago on Google
    Wait time is still a problem. Although there are two lines and multiple helpers outside, it's still a long wait. But the food is great and prices are reasonable. The order takers were pleasant and helpful. I recommend this restaurant.
    1 person found this review helpful 👍

  • 5/5 Terry W. 3 years ago on Google
    The biscuits and gravy and home fryes are definitely the very best I have ever eaten. Lindsay my waitress was very sweet and very beautiful. I definitely highly recommend this place and will surely be back.
    1 person found this review helpful 👍

  • 1/5 Luv the C. 2 years ago on Google
    Oh my goodness it was breakfast ordered bowls the bowls were tiny to begin with it came to $15+ for 2 of these. Barely filled could see the bottom of the bowl. Was given no utensils. When we went back to get them got stared at like what the heck are you doing here what do you want? Not a good experience
    1 person found this review helpful 👍

  • 3/5 Jay D. 1 year ago on Google
    Sadly, it seems as though this location has gone downhill since 2020, like most places. I have spent literally THOUSANDS and THOUSANDS of dollars here over the years, but I usually pass it by these days. The tea is never sweet enough anymore and while they still have many employees who are courteous, it’s not the same. Their behavior is not as professional as in previous years. I’ve overheard employees loudly discussing their family issues while waiting at the window and have seen them taking photos in the parking lot while working the drive through. The line is usually around the building, which is obviously not their fault, but it’s still a hassle. I got sick after eating here several times in 2020 because their chicken was not thoroughly cooked. Their fries were also soggy. Their process was rushed in general. Perhaps this is a sign of the times, but it’s unfortunate. In years past the operator/manager was on site, but I have not seen him around much in the last year or so. Honestly, my main reason for patronizing this business so frequently in the past was because their employees were so professional and friendly, the place was clean, the food was pretty good and reasonably priced, the service was quick and efficient, and they had GREAT sweet tea, but most of those characteristics have been diminishing or disappearing over the last 2 years. Sorry, Canton Chick-fil-A, but I’m probably going to continue to go elsewhere from now on.😒
    1 person found this review helpful 👍

  • 1/5 Brian B. 1 year ago on Google
    I agree that this place has went downhill severely since new management took over. I’ve done pickup orders for my son three times. All 3 times the order was wrong. It’s like a retirement community working there. They can’t read and hand out the correct order ,and move slower than pond water. Horrible service. The order each time was a simple nugget meal. Nothing detailed or picky. Get better Chick-fil-A.
    1 person found this review helpful 👍

  • 2/5 Mr. M. 1 year ago on Google
    Chick fil - chick empty. Where’s the quality? Over the course of 2 years this brand has suffered. From the people taking your order from the quality of the product. Focus more on quality, less on quantity.
    1 person found this review helpful 👍

  • 1/5 Vincent F. 9 months ago on Google
    Stopped it to get a breakfast biscuit,stood at the counter for quite a while and nobody waited on me,8 to 10 employees running around behind the counter and nobody to take my order, just stupid looks. I guess good help is hard to find for I had to show an employee there how to empty the vacuum cleaner, very unorganized!left without ordering.
    1 person found this review helpful 👍

  • 5/5 Morgan S. 8 months ago on Google
    The team lead working tonight- I think his name was Jacob was such a caring and nice guy. My car stalled out and turned off in the middle of the drive through line. He pushed me all the way to a safe parking space, made sure me and my baby were okay. He also brought my food to my car while I waited. He really went above and beyond. I hope this gets seen by management and that his hard work, customer service, and kindness gets recognized. Thank you Jacob, I really appreciate your kindness.
    1 person found this review helpful 👍

  • 5/5 Jim F. 3 years ago on Google
    Absolutely stellar service and fresh food EVERY time so far! PSA: This location is always very busy, but their system and employee performance is phenomenal! A little patience and you'll have your food in no time!

  • 5/5 Ron Foss l. 3 years ago on Google
    5 star for their drive thru experience. All other fast food restaurants need to take notes on how Chick-fil-A gets it done.👍👍

  • 5/5 Helen i. 3 years ago on Google
    We went through the drive through, since they're not open due to covid for sit down. But rather than make us wait for the normal drive through window, their workers came out in the snow and cold to take our orders and make things get accomplished quicker. Service is kind, the woman who took our order double checked to make sure she got it right, and we were in and out. Good food and good customer service, very thankful.

  • 5/5 Jacob D. 3 years ago on Google
    Great service. Very positive vibes. They asked me how my day was going, which was different. I’m a fan.

  • 5/5 C C. 3 years ago on Google
    Great food, great service but long drive-thru line. Best to get there before 4:30pm or after 7:30pm to avoid super long drive-thru line that wraps around the building. Also, it's best to enter the parking lot by way of Dressler entrance. Trying to sneak in the back entrance to parking lot causes a traffic jam in PetSmart's parking lot for traffic going both ways.

  • 4/5 Luke D. 4 years ago on Google
    Remodel was nice! Still good food👍

  • 5/5 philip s. 3 years ago on Google
    This is the BEST Chick-fil-A ever! My daughter has to come here once a week and it's her favorite fast food place to eat at! This one in particular always does a great job from ordering, to executing food good in a timely manner and the staff are super friendly as well!!

  • 5/5 Review Guy 1. 3 years ago on Google
    For fast food chicken this is pretty darn tasty. You know it’s good if the drive through line is twice around the building. I’d love to own one of these gold mines. I have never been disappointed even though my expectations are quite low for most fast food. I love the chicken, fires and the lemonade is pretty darn good. They sell lemonade by the gallon if you want it.

  • 5/5 Amy C. 3 years ago on Google
    I always look forward to going to Chick-fil-A. I need food that is gluten free and they have those options for me! I can get a plain grilled chicken (they even have a gluten free bun!) and waffle fries (I love their fries... I'm so glad they have a "dedicated fryer" for them!). I am always really impressed with the service. The people there always look like they are glad to see you! We have two Chick-fil-A restaurants in the Belden Village area. I wish we had some closer to the greater Canton/Perry Twp area. 🙏☺️

  • 5/5 Cindy K. 3 years ago on Google
    Always prompt courteous service. Food was hot and correct.

  • 5/5 Jacqueline O. 3 years ago on Google
    I really like Chick-fil-A , I get a salad from there every now and than. The cobb salad no chicken extra corn, tomato and egg ,so good!!!!

  • 5/5 Jacki P. 3 years ago on Google
    Always a great chicken sandwich!

  • 5/5 Rapp G. 3 years ago on Google
    Very good service and very friendly workers

  • 5/5 Ben N. 3 years ago on Google
    Love the food

  • 5/5 Gayle D. 3 years ago on Google
    Excellent service and food

  • 5/5 Nickolai P. 3 years ago on Google
    Omg busy but food was on point

  • 5/5 Samantha J. 3 years ago on Google
    I don't support the big corporation but the food at this location is always fresh and the workers are friendly.

  • 5/5 Angela S. 3 years ago on Google
    Good chicken, super fast drive thru.

  • 5/5 Rob B. 3 years ago on Google
    Always the best chicken, friendly staff and the awesome Mac and cheese.

  • 5/5 Mary H. 3 years ago on Google
    The best place

  • 4/5 Joan P. 3 years ago on Google
    Excellent customer service. Though, in the past year, have gotten a little sloppy on correct orders.

  • 5/5 330sfinest 3 years ago on Google
    The system set up to incorporate a much cleaner environment to serve fast food Is immaculate . Their spicy crispy chicken sandwich is devine.

  • 5/5 Pam N. 3 years ago on Google
    Very busy but they have a great system to get you through quickly. Awesome mac & cheez😋

  • 5/5 Stephanie W. 3 years ago on Google
    Long line goes quick

  • 5/5 monique p. 3 years ago on Google
    Great food friendly fast service

  • 5/5 Lorenz S. 3 years ago on Google
    Great service at drive and very friendly staff. As always best chicken sandwich around. Thanks!

  • 5/5 Kevin B. 3 years ago on Google
    Always amazing

  • 5/5 maria i. 3 years ago on Google
    Always amazing you can't even taste the hate :)

  • 5/5 Tina B. 3 years ago on Google
    Service and food is always awesome

  • 5/5 Larry W. 3 years ago on Google
    Busy, but they moved the line quickly

  • 5/5 Angel W. 3 years ago on Google
    Best service! The line may be long but it goes by fast!!

  • 5/5 Ana L. 3 years ago on Google
    Best chicken sammich in town!

  • 1/5 Gerald C. 3 years ago on Google
    By far the most unorganized Chick-fil-a I have ever visited. The lines go all over the place and you have no idea if you are coming or going. Very disappointed.

  • 5/5 Sheri B. 3 years ago on Google
    Best food! Employees are exceptional! Love going here whenever I can.

  • 5/5 Kye 3 years ago on Google
    Awesome

  • 5/5 Amber B. 3 years ago on Google
    Always fresh, always delicious!

  • 5/5 Rachel W. 3 years ago on Google
    Fast friendly service

  • 5/5 Sharon W. 3 years ago on Google
    Delicious

  • 1/5 Cooper B. 3 years ago on Google
    I don’t know how many times i’ve been here and I don’t get the sauce I asked for, I always get polynesian sauce with my fries and I haven’t gotten it with my order many times.

  • 5/5 Mandi Marie D. 3 years ago on Google
    Great service and good food! Just a little busy though lol

  • 5/5 Mike A. 3 years ago on Google
    Best fast food ever

  • 3/5 Sylvester H. 3 years ago on Google
    Far to crowded

  • 5/5 Laura R. 3 years ago on Google
    The grilled nuggets were delicious!

  • 5/5 Loarn C. 3 years ago on Google
    Oooooh man... Super great. I really liked everything about it. The staff are always incredible and the inside is very, very nice. Its super cozy and pretty. And yes the food is always wonderful. Very fresh, tasty, inexspensive and large portions! I love this place!

  • 5/5 Joshua T. 3 years ago on Google
    A lovely local diner with eggs Benedict that has fresh hollandaise sauce ! Go you won’t be let down

  • 4/5 Timothy P. 3 years ago on Google
    Did the 1 hour of open bar. Was expecting water downed drinks and slow service. SOOO not the case!! Drinks were delicious, strong and flavorful, and service was quick! Had a party of 7 of us & we all got 3 drinks each in that hour. And I’m talking frozen individually blended drinks. Food was good. Atmosphere was very cool. Location at treasure island was great. Highly recommend

  • 4/5 Todd T. 4 years ago on Google
    Food was good. Service was also good.

  • 5/5 Paul M. 3 years ago on Google
    Young waitress so patient with my special needs dining partner. My Philly Steak was amazing. Makes me want to drive from Akron to Canton just to get another.

  • 5/5 Kevin K. 3 years ago on Google
    Had an excellent breakfast, two eggs scrambled, bacon and wheat toast. Also felt very comfortable with the precautions that Beyesly's took to provide their guests a safe environment!

  • 5/5 Lynn W. 3 years ago on Google
    Love love love the gyro plate and rice pudding! Always friendly service.

  • 3/5 Tiffany M. 3 years ago on Google
    Coffee was bitter and felt like it was sitting out for a while. The food was mediocre, I got the German fries and my sister had the Greek omelet. Food was lacking in toppings/mixi-ins and seasoning. Service was okay...

  • 5/5 Makalum B. 3 years ago on Google
    1st time eating here. Breakfast food was amazing. Server was sweet and fast. Definitely recommend an definitely will be back!

  • 5/5 D B. 3 years ago on Google
    Good food prices good and clean

  • 5/5 Anthony D. 3 years ago on Google
    Good place for breakfast 😋

  • 5/5 Talan P. 3 years ago on Google
    Great

  • 5/5 Ken W. 3 years ago on Google
    Good family restaurant good atmosphere and great food

  • 5/5 Stanford T. 4 years ago on Google
    Very good food, especially their French toast and sausage!

  • 5/5 Daniel H. 4 years ago on Google
    Always Great Food and Service!!!

  • 4/5 Diana C. 4 years ago on Google
    Good food, good service in a nice homey place.

  • 4/5 Steve M. 4 years ago on Google
    Great breakfasts at great prices

  • 5/5 Brian H. 4 years ago on Google
    Great family owned restaurant. Make sure to try the rice pudding.

  • 3/5 Patrick G. 4 years ago on Google
    The service was not acceptable. I had to constantly ask my server for coffee refills and had to ask her for other things I wanted to order. And a large party came in and MGMT had all their servers focused on them instead of the other parties that were already there.

  • 5/5 Sherry L. 4 years ago on Google
    Food was fresh, deliciously prepared. Very clean facility. Will be my go to when in town.

  • 5/5 Eric A. 4 years ago on Google
    great food great atmosphere. haven't eaten here in years glad i came back.

  • 2/5 Alisha F. 4 years ago on Google
    Meh

  • 5/5 Mary M. 4 years ago on Google
    Delicious homemade food and great service! Best Gyros around and the Baklava is to die for!!

  • 5/5 Richard A. 4 years ago on Google
    We had eggs benedict and it was really good.

  • 5/5 Andy L. 4 years ago on Google
    Great food, great people!

  • 5/5 Kobi B. 4 years ago on Google
    Food is delicious! The staff is do friendly! Very clean! A hometown favorite! Rice pudding is a must!!! Gyros and conies are great!

  • 5/5 Tony X. 4 years ago on Google
    Quite an amazing place very similar to the diners you find a New York and New Jersey with amazing food and extremely clean and very nice owners

  • 1/5 Vic D. 4 years ago on Google
    Was 20 minutes late for breakfast and told couldn't serve breakfast but a man came in after us and they served him breakfast. Needless to say was the first time there and it will be the LAST time.

  • 3/5 Timothy P. 4 years ago on Google
    Food was good. My wife and I are cutting back on carbohydrates so, all we had were our two omlettes. Beyesly's could not offer us a substitution for the potatoes and bread. This made the two omlettes very costly.

  • 5/5 Elliot M. 4 years ago on Google
    Great breakfast

  • 3/5 Linda B. 4 years ago on Google
    Food was good...service was terrible!!!!!

  • 5/5 Steve P. 4 years ago on Google
    Great little place with hometown charm. Terrific breakfast stop. The Greek Omelet is to die for! Highly recommended. They have limited hours, so check before you go.

  • 5/5 Renee R. 4 years ago on Google
    Totally awesome gyros!!! I will be going back again and again. homemade rice pudding fabulous too! Love that it is a 3 generation family business. Keep making great food!

  • 5/5 3mboone 5 years ago on Google
    Great food and service!

  • 5/5 Rob G. 5 years ago on Google
    Amazing place on every level

  • 5/5 James C. 5 years ago on Google
    Very friendly and great food!!!

  • 5/5 Eli E. 5 years ago on Google
    Great for breakfast and lunch. Food is very good.

  • 5/5 molly s. 5 years ago on Google
    Hometown goodness run by a terrific local family. Yum. Yum. Yum.

  • 4/5 Mary Jane H. 5 years ago on Google
    Food was delicious. It appeared to us, if you aren't a regular they don't pay too much attention to you. I was almost finished with my breakfast until someone asked if I wanted more coffee.

  • 1/5 cbev599 1 year ago on Google
    2nd time visiting... can't seem to compete an order correctly. Out of Mac n cheese. Out of spicy chicken salad. Order cheese on a sandwich and they blow it off. 2/10.

  • 5/5 Angela S. 2 years ago on Google
    The food is delicious. I like the chicken deluxe and the husband likes the chicken tenders. You can get macaroni and cheese as great side your meal. The milkshakes are wonderful. The drive thru is always busy, but, the employees move the cars through very fast. Never seen a drive thru that organized.

  • 5/5 Amanda H. 2 years ago on Google
    Always insanely busy, but their chicken sandwich is worth it. So juicy and good. And chick fil a never messes up when I asked for no pickles. I really appreciate that.

  • 5/5 lexy d. 2 years ago on Google
    Stopped in for some dinner after class with my sister. We dined in for the first time and worked on some homework at the same time. The customer service was wonderful. We had a sweet girl checking on us, her name was Kaidyn!! Asking us how our food was, if we wanted refills or anything else. She gave us great service with a smile :)

  • 4/5 M L. 2 years ago on Google
    Amazing food but the drive thru line was backing up the plaza.. they probably need to figure out a better way. People cutting each other off but it moves pretty quick. Very popular place!

  • 3/5 Samantha R. 2 years ago on Google
    The food is fine, but it's always so busy. Chick-fil-A is known for having mega long lines, but this location doesn't handle it like any other locations I've been to. So, if you are in the mood for a chicken sandwich, plan to be in the drive thru for at least 20 minutes

  • 4/5 Robert M. 1 year ago on Google
    The drive thru experience was awesome. How do you find and keep so many employees so happy. Food quality and the service is well worth the slightly higher cost. Keep up the great work.

  • 1/5 pmandacakes 1 year ago on Google
    I ordered a chicken biscuit breakfast sandwich and it was highly disappointing. It looked like they put a chicken strip in it. On top of that there were hard pieces in the chicken as well. I would have thought maybe it was a bad day. but I had a bad experience 2 weeks prior where the chicken strips I ordered were mushy and gross. I will not be ordering from this chick fil a location any longer. This location is ghetto.

  • 5/5 Nathan S. 1 year ago on Google
    Have never had a bad experience. Can you say about an organization that keeps its standard so high? Honestly, complimentary mints at a fast food place. Over the top

  • 5/5 Alex S. 1 year ago on Google
    Visited recently and used 2 coupons mailed to us from a previous mistake. No mistakes this time and no trouble using both coupons at one time. Staff is always friendly and happy, inside and out. We know when we visit this location we are getting top tier quality.

  • 5/5 Ger V. 1 year ago on Google
    Great place to eat for sure. This place does get busy pretty fast but the staff here are great! Super friendly people and sweet to talk to. If you do order ahead make sure you do carry out or pick up inside (tends to be faster) and you don’t have to wait in the long car lanes!

  • 3/5 Alyssa C. 11 months ago on Google
    In the past, I’ve had a great experience at this location. But the last couple of times have been not so good. Every time I order a grilled chicken sandwich and every time they forget my honey bbq sauce. Even after I ask! I even asked the girl in the drive-thru if it was in the bag and it wasn’t. Now I don’t even want to go there anymore because I’m going to assume they are going to forget my sauce. One time, I’ll let it slide. But this is like the 5th time….

  • 5/5 Melissa E. 11 months ago on Google
    Ordered from the app to dine in. Was served very shortly after sitting down, and I even got 3 gallons of beverages to take home. Please put a Chick-fil-A in New Phila/ Uhrichsville area so we can enjoy it more often. 🫶🏻

  • 2/5 Sarah 1 year ago on Google
    I don’t live close but this is the closest one near me. That being said I’ve noticed a lot of differences in the last year or so. The people that used to work there are gone and all new young people are working. They aren’t as kind and when I order it’s not always right. I didn’t know it changed hands until today so now I see why it’s so different. Maybe train the new workers to be better at using manners? It worked before! The chicken tonight I brought home was really burnt tasting. Not sure I’ll be using this Chic Fil A anymore.

  • 5/5 Tom T. 6 months ago on Google
    Always busy but able to get good food in a reasonable amount of time. As I have heard people say before, if the country was run like Chick-fil-A it would be in better condition. 🙂

  • 1/5 Angela M. 6 months ago on Google
    They have a southwest salad that when u read ingredients on there menu it does not mention anything about corn on it so i order it guess what corn is on it I don’t like restaurants that mislead you stink chick-fil-A I CAN’T EAT CORN


Call +1 330-966-5420 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating

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