1/5 LALDUHAWMI T. 6 months ago on Google • 14 reviews
Wow
experience
immediately
turned
into
big
disappointment!
Felt
being
scammed!
Got
my
phone
snatched
while
walking,
I
didn’t
even
plan
to
go
to
police
because
I
knew
I
was
not
gonna
get
it
back.
But
receptionists
were
so
kind
and
even
called
their
hotel
internal
security
and
assured
me
he
would
take
me
to
police
with
this
own
vehicle
so
that
I
don’t
have
to
worry
with
my
laptop
being
stolen
again.
I
was
very
impressed
on
how
organized
they
are.
But
Police
took
so
much
time
just
to
make
a
single
report,
I
even
asked
him
that
we
just
go
back
to
hotel
and
I
don’t
care
about
the
report
anymore
because
police
made
me
more
furious
than
the
thief.
Anyway
after
we
came
back,
driver
made
me
signed
vehicle
usage
form
which
I
thought
was
just
formality.
But
voilà,
upon
check
out,
they
said
I
have
to
pay
60000
shillings
(26$).
I
should
be
informed
about
it
prior
and
give
me
an
option.
If
I
was
informed
prior,
probably,
I
would
still
go
or
I
might
just
choose
to
relax
at
the
hotel
because
I
knew
I
was
not
going
to
get
it
back;
but
most
importantly,
to
bring
a
surprise
like
that
while
I
was
already
traumatized,
it
really
felt
like
the
hotel
scammed
me
out
of
my
misery,
and
my
experience
immediately
turned
from
WOW
to
big
big
disappointment!
Sent
feedback
about
it
manager
but
no
respond.
All
employees
were
nice
but
charging
me
with
my
prior
consent
was
a
total
scam!