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Frequently mentioned in reviews: hotel (31) service (22) staff (20) good (19) room (18) great (17) stay (16) rooms (12) friendly (12) nice (10)
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  • 5/5 Deena T. 1 year ago on Google
    I have stayed at 4 or 5 other hotels in Tanzania and this is the BEST one by far - I am American and other places in Tanzania say they are 4 star and they are more like 1 or 2 star - so - I was shocked to come to this hotel that says it's 4 star and really is like 5 star. I was so happy to come here - especially after all the other hotels in Tanzania. Very clean, very comfortable. room service and food is excellent. bath robes. I feel so comfortable here. Right in the center of everything. I asked the staff for several items: water, laundry to be done same day, extra hangers, etc. and everything was done promptly. I would stay here again 1000%. My only regret is not staying here longer. Excellent hotel and would highly recommend.
    4 people found this review helpful πŸ‘

  • 5/5 Kate P. 1 year ago on Google
    Four Points by Sheraton is a well-managed hotel which caters to everyone's needs and comforts. It serves delicious sweets and pastries. The cakes served are rich and creamy. The location of the hotel is so calm and serene. A nice place for a holiday. Would highly recommend to anyone!
    3 people found this review helpful πŸ‘

  • 5/5 Judith Mwanri (. 3 months ago on Google β€’ 14 reviews New
    The staff there are not as nice, maybe with white person syndrome. They will either ask me to "eat faster as the buffet is closing", bill me higher than price on menu or smirk sideways. Serena hotel have top notch customer service I swear. I only go to 4points for the pudding otherwise BAD CUSTOMER SERVICE

  • 5/5 Pragna Jui C. 1 year ago on Google
    Have been here for workshop a few times and the food was great. The chef really knows what a/he is cooking. It’s a bit difficult to navigate inside the hotel, can be confusing at times to locate the restrooms downstairs and kinda feel like you are in a dungeon when enter the toilets. Has a small pool and usually the people who are having meetings in the conference room will come to stand by the pool to have their snacks or tea. Located in city centre side. Great service though.
    2 people found this review helpful πŸ‘

  • 5/5 Judy N. 2 years ago on Google
    The hotel is your home away from home. Very plush, comfy beds. Had a great view of the harbor. The staff are always ready to assist with anything you request. The food at the restaurants are tasty, cooked fresh and to perfection. Looking forward to next visit.
    2 people found this review helpful πŸ‘

  • 5/5 Edric M. J. 4 months ago on Google β€’ 7 reviews
    Was at the Conference Room on the 7th Floor, and the experience was great. Good sound system as the speaker was very audible throughout the whole room. Breakfast options were good as well. Was also at the swimming area but not for swimming, unfortunately πŸ˜…, we went there for an event and it was a magnificent area, enjoyed some drinks and treats, definitely a great occasion.
    1 person found this review helpful πŸ‘

  • 5/5 Linet A. 11 months ago on Google
    Location is great,check in/out was easy as breathing, Diana at the reception was very helpful and extremely kind. The staff are ready to help,,I loved our stay. Would definitely come back and recommend.
    1 person found this review helpful πŸ‘

  • 4/5 Zaina R. 1 year ago on Google
    So professional and understanding my flight was pushed forward and ask for late check out and granted with a smile.
    1 person found this review helpful πŸ‘

  • 5/5 Marcus οΏ½. 7 months ago on Google
    Good located hotel close to Zanzibar ferries. This hotel is safe and have all convenience you can think of. Walking distance to city center. Wifi could be better. A special thanks to the great chef Pankaj at the restaurant that served us lovely breakfast each morning. Stayed here total of 5 days. After safari and after our trip to Zanzibar before heading back to Europe.
    1 person found this review helpful πŸ‘

  • 5/5 Stavros D. 9 months ago on Google
    Excellent stay! 100% Four Points. With a super TV with Chromecast and all Dstv Sport Channels.I love this about Four Points. No matter where you are, you always have the same mattress and pillow. After so many years, I got used to them, so it's like a home away from home. No matter where in the world.
    1 person found this review helpful πŸ‘

  • 5/5 anicetus m. 2 years ago on Google
    It was fantastic to be there with their good hospitality and customer care. I recommend anyone to be there so that you will never regret, from reception to anywhere within Hotel service is superb.
    1 person found this review helpful πŸ‘

  • 5/5 Alina P. 10 months ago on Google
    We had a very good stay at the hotel for the week that we spent there. Charles, at the Seafood Bar was exceptional. A very good attentive chap! The hotel is also close to everything one might need..shops, restaurants etc.
    1 person found this review helpful πŸ‘

  • 5/5 Paolo 9 months ago on Google
    Hi, we have booked one night between 30th and 31st july. Unfortunately we will arrive at the airport at 3am on 31st July. Is it possible to do a late check-in? Is it possible to have your own transfer? Do you have an email where we can contact you? Thanks!
    1 person found this review helpful πŸ‘

  • 5/5 Caroline M. 1 year ago on Google
    What a classic Hotel influenced with great hospitality to always make you book rooms in every visit you pay to Dar-es-Salaam! The food is well cooked and served at affordable prices. Not to forget the best conference rooms for official meetings.
    1 person found this review helpful πŸ‘

  • 5/5 Mansi S. 2 years ago on Google
    I really loved the place. The employees are so polite and friendly. The service is absolutely amazing. I got a free complimentary dish. The food was very delicious. Can't wait to visit again!!
    1 person found this review helpful πŸ‘

  • 3/5 Lily M. 2 years ago on Google
    Smart rooms, good services but please keep it up
    1 person found this review helpful πŸ‘

  • 5/5 Mohammed A. 1 year ago on Google
    Nice and clean and good .. price little high and no erlay checkin .. as per one of the bigst hotels in the biggest City so they should think for the customer wich they arrive after 6 Am ..
    1 person found this review helpful πŸ‘

  • 5/5 Ronald van Z. 8 months ago on Google
    Nice hotel, close to ferry to Zanzibar. Good breakfast buffet. Clean rooms, good service. In some rooms, the WiFi is not good.
    1 person found this review helpful πŸ‘

  • 4/5 Auni B. 1 year ago on Google
    Clean, friendly staff and great location. Wonderful breakfast well supervised by the friendly chef

  • 4/5 Ralph S. 1 year ago on Google
    Great hotel. Awesome service from front desk staff as well as waiters / waitesses. Awesome breakfast with a chef that really takes an interest in what he does and communicates with guests.

  • 5/5 Marcelo B. 1 year ago on Google
    This is a fantastic hotel in the lovely city of Dar es Salaam. Excellent facilities, spacious and comfortable rooms, all modern and well kept. Good breakfast and dinner. The best of all is the staff, by far. All of them going above and beyond to help and make my stay even better, especially in the restaurant.

  • 5/5 Vikash P. 8 months ago on Google
    Very nice location and friendly staff..I appreciate Mr. Augustine.Very good food.. Excellent chef's like Mr. Vishal

  • 5/5 Sanjiv P. 8 months ago on Google
    Healthy & higenic food Staff is very polite Service is very nice good location easy to serve near market

  • 5/5 ROSINA R. 7 months ago on Google
    The place is a 10/10 it's absolutely amazing. We had a good time. The meeting room was perfect, and the service offered was top notch. I am definitely going back there

  • 4/5 Dr. Mohammad B. 4 months ago on Google
    Convenient, most of the important government agencies are within walking distance. Food and services are excellent. The only issue is the view (mostly overlooking other buildings) and that the only entrance is through the gates of the vehicles.

  • 5/5 Kelvin P. 5 months ago on Google
    Excellent service, the atmosphere is superb, wrll designed. Loved that the chef came out to ensure the customers enjoy their meal, which ofcourse eas absolutely amazing. I had the morning breakfast buffet, it was definitely worth the pay. Had the breastfast in the first floor with a beautiful city view right through a large glass window.

  • 5/5 Cezar-Eduard D. 4 months ago on Google
    We stayed for 3 nights and hotel had everything we needed. Pros: Location Welcoming and helpful staff Facilities Cons There were building works whilst we were there, did not affect sleep but commotion during the day One time an outside window cleaner whilst we were in the room

  • 5/5 Ghaida A. 6 months ago on Google
    Beautiful hotel, very friendly staff that welcomed us at 3 AM when we arrived. Breakfast was sensational, the chef is amazing! We loved every minute - highly recommend.

  • 4/5 Thamsanqa S. 4 months ago on Google
    The hotel deserve a five star ranking the the service is tops very well located and above all the food is Devine

  • 5/5 Theopista Ntale. S. 3 months ago on Google New
    I met a gentleman called Augustine Baraza. I just pray I see him again. He made me feel that was home. The smile ,the warmth in his tone. Just know I have to come back. The food or God thanks to the chefs πŸ‘¨β€πŸ³

  • 5/5 Monica W. 3 months ago on Google New
    Excellent service, delicious food, very comfy bed, great shower… it exceeded my expectations by far, definitely above all the Four Points hotel that I have stayed in.

  • 5/5 Matthew P. 6 months ago on Google
    This was my third Marriott property while in Tanzania/Zanzibar. This is by far the best Marriott property I stayed at during my visit. The staff was very friendly and helpful. The room was spacious and comfortable.

  • 5/5 Aaron F. 2 months ago on Google β€’ 6 reviews New
    My family occupied two rooms at the hotel on our way back to Canada after 16 days in Africa. I cannot say enough about the quality of service and hospitality. Most of our interactions were with the front desk, concierge and lobby staff -- and they were all fantastic -- from arranging to get our laundry done out of hours, to arranging a dinner reservation, to arranging a car for us to go to dinner and to see some sights the following day. No request was too big or too small. The service here was far better than many hotels we've stayed at, and provides without any "attitude" whatsoever. They are excellent ambassadors for their city and for the Marriott Bonvoy program. The breakfast buffet was excellent, and the rooms well-appointed and very comfortable. We would stay here again in a heartbeat. You can't fake this kind of service with a smile. Well done.

  • 5/5 SANDY S. 2 years ago on Google
    Beautiful place to eat . Food was very good. We had dinner there about 8 of us. Waitor was very good at taking all our orders. Didn't mess up absolutely no attitude. He was such a pleasure . We were alot of different orders and he was very patient. We sat outside as the weather was excellent. It was Soo pleasant up where we were. We really enjoyed our selves we took our time no one rushed us out. Food was very good portions. . It was my family's second time going back to the Sheraton to eat dinner again. We didn't stay there we just ate there. We usually stay somewhere else when we are in town. Thank you Sheraton employees for beautiful service you all gave us. The door man the security guard that took us upstairs because some of us got off on the wrong floor. Thank u to all. Beautiful people. Would def come again. We all give you all a 10 .

  • 4/5 Michael P. 2 years ago on Google
    Good Hotel for business travellers, fast Wi-Fi, delicious breakfast. Located at the CBD.

  • 5/5 SNIPER TRANSPORTATION L. 2 years ago on Google
    Its good. It have it front car parking as you see.

  • 3/5 Bill F. 2 years ago on Google
    The hotel is nice, service is friendly and helpful. Rating could easily be five stars; however, the food is mediocre and more importantly, several associates (especially the cleaning people) were either not wearing masks properly or at all. Whether you believe in covid or not, it is not acceptable to put others at risk by refusing to wear masks properly / at all.

  • 4/5 P J M. 2 years ago on Google
    Breakfast was just okay... Reserved a spacious room, we got placed in a tiny room. Overall ambience was nice, room service was nice and courteous. Receptionists should smile more

  • 5/5 Andile S. 2 years ago on Google
    Centrally located, good service and great facility.

  • 5/5 Marc T. 2 years ago on Google
    Above& Beyond!! From the wonderful woman at reception, they greet you everyday like it’s the first time they saw you : ) You will not be disappointed by the restaurants at the Hotel great chef!! Vinay He knows how to cook from scratch. Thank you all from πŸ‡¨πŸ‡¦

  • 5/5 Doki W. 2 years ago on Google
    I thoroughly enjoyed my stay at the Four Points in new Africa. Hotel was very tidy, rooms were very modern and the pool was the deal maker for me. Thanks Tim the Duty Manager and the staff for making our stay a memorable one...

  • 3/5 Baby Promise M. 2 years ago on Google
    I like how I can walk in any Four Points and immediately know what to expect. This time I visited the restaurant and bar for a friends birthday and the decor and ambiance did not disappoint. What brought down the experience was 2 particular waiters ( I tragically forgot their names now but had been determined to name and shame them) that were downright hostile to our birthday group. I wouldn't go into it because I don't want to bring the R card but overall, what a downer to such wonderful Buffett. Also the juice left a lot to be desired. Sadly didn't visit the rooms here but if there are anything like the Nairobi one then they should be great. Parking is nightmarish as well for 5pm

  • 4/5 abdulrahman S. 2 years ago on Google
    The food is delicious, the environment is perfect, customer care superb. I was at the conference and the confwrencw room are amazing.

  • 5/5 Kamil S. 1 year ago on Google
    I'd like to thank all hotel team! Reception tries to help with all questions. Rooms are clean. Special thanks to restaurant team! This people are great professionals! Meals from the menu are good, but ask something special and you won't be disappointed!

  • 3/5 Sambo S. 1 year ago on Google
    Wanted to speak to housekeeping manager but i was met with a rejection that was unbelievable. They don't give you audience to hear what you want to say, you just Speak over the phone...nevertheless the receptionist was friendly and helpful.

  • 4/5 Aida m. 2 years ago on Google
    A little disappointed as We didn’t get the room we had booked as the rooms on that side were still under renovation. All in all the room we got was amazing and there food was excellent. Their staff are very friendly and welcoming. I loved my stay. Definitely recommend.

  • 4/5 Colin C. 1 year ago on Google
    Visited the restaurant on the first floor. A delightful experience. Superb food and welcoming staff. A visit to our table from the Executive Chef completed our experience. Well worth a visit when in Dar!

  • 5/5 Aflal F. 1 year ago on Google
    As I walked through the lobby, I was touched by the lovely and welcoming reception area. Light, airy, and spacious...a very welcoming atmosphere The hotel staff was extremely professional, friendly, and helpful throughout. They always greet and smile at us. The breakfasts were fantastic. The hotel is in an excellent location. The room was very spacious, well-equipped with all necessities, and had a fantastic view. I have no doubts in recommending this hotel to tourists visiting Dar Es Salaam. Will return to this location soon...!!!

  • 5/5 Ashley L. 1 year ago on Google
    We had a great stay here. We stayed for one night before flying out after returning from Zanzibar. It was a short and easy walk here from the Zanzibar ferry terminal. Our room was clean and comfortable and we enjoyed hanging out by the pool. The food at the Seafood Bar was great and Charles was an amazing server. The breakfast buffet was nice and all the staff were extremely kind and helpful. They arranged a shuttle to the airport for us for $50 USD. Overall a great hotel and we’d stay here again.

  • 1/5 Amr S. 1 year ago on Google
    It was a double room, we were given only one key, I asked for another one but was told there is shortage in keys. the room size was quite small (but thats ok), but we were only given one towel (there is probably shortage on that too), we also found a cockroach in the bathroom! The hotel is definitely over priced and over rated.

  • 4/5 Said M. 1 year ago on Google
    The lunch buffet at the restaurant was world class with a world of choices yet very tanzanian. From ugali to french and norwegian cheese. Every dish and product was tasty. The personnel quite attentive and quick. The different sections (salads, fruits, desserts, international and national dishes... Beautifully displayed) The price (around 23 Euros for food and a soft drink/juice) is ok for affluent Tanzanians and foreign visitors. But for a buffet a few bucks less would be a draw for young local professionals.

  • 3/5 Gerrit M. 1 year ago on Google
    Lovely hotel but for the club or some such, across the road that was playing very load music well into the morning and this was despite double glazing. Also, the setting of and service in the restaurant on the second floor is excellent, but the food was really not up to standard. Had the a Vongole pasta which was just terrible.

  • 5/5 Shella G. 1 year ago on Google
    4 Points has been one of our favourite places to dine for some time now. Very recently we hosted a party for 50 pax in the Seafood Bar n the service provided was excellent along with top notch food. All our guest's thoroughly enjoyed the ambience n the service n we want to thank the Management Mr Siddharth Chowdhary n Exec Chef Vishal for their cooperation n support n attention to detail and also being very hands on with us. Kudos to the Team.

  • 5/5 Hassan M. 1 year ago on Google
    It is the perfect place when it comes to holding meetings, the location is very convenient, nice food and variety of meeting spaces sizes available which provides you an opportunity to get a suitable room as per your need.

  • 4/5 Violet Thotoane L. 1 year ago on Google
    The hotel is very beautiful, with beautiful facilities and lobby too. Restaurant has a beautiful ambience co created by the pianist and the beautiful furniture. The food was very nice. The hotel is conveniently positioned close to the ICC and in town. The hotel staff are very friendly and helpful. The security personnel were very helpful in helping us to get shuttle services. The teamwork of the staff is very well. I would visit the hotel again.

  • 5/5 EVAH M. 1 year ago on Google
    The breakfast and the staff are wonderful. Mr Barazer you did a good job when we were there for the ALL AFRICA CHALLENGE TROPHY 2022 Tanzania you made our stay memorable keeping 80 players and officials for the 10 days happy and comfortable with no complaints cheers πŸ‘

  • 5/5 Leon H. 1 year ago on Google
    Lovely stay, not too far from the airport and a great place to see bits and pieces of Dar. Arranged airport transfer and other items as well as having a pretty decent room service menu. Staff were impeccable throughout, relaxed and always armed with smiles. Pleased to stay there and will surely be back.

  • 4/5 Muthukumar B. 1 year ago on Google
    Nice and spacious rooms, restaurant is good having Indian food options. The chef's are very friendly and helpful they cooked customised dishes when requesting.


Call +255 677 023 236 Open on Google Maps

Amenities


  • Hotel
    • βœ“ Free Wi-Fi
    • βœ“ Free breakfast
    • βœ“ Free parking
    • βœ“ Accessible
    • βœ“ Pool
    • βœ“ Air-conditioned
    • βœ“ Laundry service
    • βœ“ Business center
    • βœ“ Room service
    • βœ“ Kid-friendly
    • βœ“ Restaurant
    • βœ“ Airport shuttle
    • βœ“ Spa
    • βœ“ Fitness center
    • βœ“ Bar
    • βœ— Pet-friendly

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