Mesuma Plus Hotel image

Mesuma Plus Hotel

Hotel

๐Ÿ˜  The worst service and experience ever !! Imagine I paid 100,000 (45$) for a room per night and the next morning they restricted me from leaving the premises asking me to pay 10$ extra for a makeup stain for makeup stain that can be easily washed by jus detergent! Why do u need housekeeping if u... People often mention hotel,


Address

Dar es Salaam, Tanzania

Contact

+255 715 930 565

Rating on Google Maps

4.10 (457 reviews)

Open on Google Maps

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 jacquiline m. 1 year ago on Google โ€ข 5 reviews
    The worst service and experience ever !! Imagine I paid 100,000 (45$) for a room per night and the next morning they restricted me from leaving the premises asking me to pay 10$ extra for a makeup stain for makeup stain that can be easily washed by jus detergent! Why do u need housekeeping if u want the towels to be as white as snow !! We are human! We all get dirty! We use towels to wipe excess water after a shower incase you accidentally stained it then if I canโ€™t be washed why put laundry at the hotel!? I mean they should make it clear that you only paying this money for accommodation but the towels and sheets are for you pay for ! Itโ€™s ridiculous! Thereโ€™s lots of hotels in Dar with superb service and great neighborhood no one needs such inconvenience please stay away!!!!! They lack customer service and are greedily making you pay for unreasonable costs! Worst stay ever !!!!!!
    3 people found this review helpful ๐Ÿ‘

  • 1/5 Bizimungu K. 2 years ago on Google โ€ข 147 reviews
    This place almost made sleep outside, actually they chased me away from their premises. I had slept here for 3 days, on the fourth day as I waited money transfer, they asked me to pay, I pleaded showing them the transfer but they refused, I spent 4 hours pleading but all in vain, I had to borrow money from someone to manage to sleep there, I pray never to sleep there again.

  • 5/5 muhammad i. 1 year ago on Google
    That's awesome place and friendly staff
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Edward M. 6 years ago on Google
    Beautiful place with clean rooms. Breakfast sometimes is not great. Could be noisy if your room is facing the main road due to traffic.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 C. D. M. 3 years ago on Google โ€ข 38 reviews
    Located off main Bagamoyo Road, I found this hotel to be a great place to rest. They have a fully stocked restaurant on the second floor. All rooms are on the upper floors (above the 2nd floor). The rooms are spacious & clean. WiFi on every floor, works. Hot shower is available & the quietness within the hotel accords visitors the opportunity for a good night's rest. Their breakfast however is "skimpy," and the parking lot is small - it's extremely difficult to park or leave the parking without someone guiding the driver. Overall, a great hotel & prices for rooms are within normal range. I recommend this hotel.

  • 3/5 Charles Dot S. 6 months ago on Google โ€ข 18 reviews
    Went to eat there for lunch. The food was good. The drinks was good and the service was average. I stayed until the hotel overnight once and the A/C barely worked and the internet is horrible. Please fix the internet if you want to be considered a good hotel. This is 2023/24 your hotel should have adequate internet. Also the water heater button is outside the room. No one tells you and you just end up taking cold showers. Why the button outside? I guess so they can monitor electricity use? Who knows, please tell your guests where the water heater buttons is located at check in.

  • 1/5 Jacq K. 1 year ago on Google
    Bad and will not prefer someone I know to stay there.No customer respect at the reception.The security guard have no respect to the guests too.Poor customer relations.

  • 5/5 kaijage f. 1 year ago on Google
    Executive place, luxury accomodation, delicious food.

  • 5/5 Micharazo H. 1 year ago on Google
    Good place, I will visit more

  • 5/5 Murungi I. 4 years ago on Google
    Love it at Mesuma... A few items are missing to make their services superb - a kettle and some tea/coffee or other hot drinks. Otherwise very spacious rooms.

  • 5/5 Piox M. 1 year ago on Google
    Excelent Conference Facility with Affortable Accomodations

  • 5/5 Fatma B. 4 years ago on Google
    There is available free WiFi ,a good car parking in and out , there is security for you and your. Properties just go there and experience the difference. Mmmh what a beautiful bedroom's and delicious food.

  • 5/5 Hellen W. 9 months ago on Google
    Perfect stay away from home ๐Ÿ˜‰


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