HOTEL G.V HERITAGE image

HOTEL G.V HERITAGE

Hotel โ€ข Banquet hall โ€ข Conference center

๐Ÿ˜  I would give 1 star to overall experience. I would give 4 star for location. It is 3km from railway station on mainroad. Service was 3 star as staffs were not trained and were not aware of etiquette though they were well behaved. Rooms I would give a negative rating. I upgraded to delux after paying... People often mention room, hotel, bathroom, staff, give, star, broken,


Address

๎ƒˆjagdamba complex, VIP Rd, Benta, Laheriasarai, Darbhanga, Bihar 846001, India

Contact

๎‚ฐ+91 73039 12294

Price rating

$17/night

Rating on Google Maps

3.00 (142 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (20) hotel (12) bathroom (8) staff (7) give (6) star (6) broken (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kishu K. 1 year ago on Google
    I would give 1 star to overall experience. I would give 4 star for location. It is 3km from railway station on mainroad. Service was 3 star as staffs were not trained and were not aware of etiquette though they were well behaved. Rooms I would give a negative rating. I upgraded to delux after paying 500 extra as standard was pathetic. Delux were also no better. I paid 1853 for a room and there was no chair. The room was not properly cleaned. There was no cloth hanger in the bathroom. The bathroom tiles was broken. The TV unit was not working. Though the staffs offered to get it corrected but we were too tired to let them work in our room. Two of the lights was not were not working. I am posting the pics of room for reference. I booked the breakfast, which was provided at 10:30. The hotel doesn't have dining facility and they accept booking for breakfast. They get the breakfast delivered from some nearby outlet which is of pathetic quality. So overall experienced was pathetic. Staffs were well behaved. Management is totally negligent. The pricing is exorbitant as compared to quality. I forgot to tell about thebed. In name of toileries they will give 5 rupee lifebuoy soap. They claim that they have lift on booking websites. However no lift was present. You will have to carry the luggage to the first floor. In my case the receptionist helped me. Special callout to receptionist as he helped me when no other staff was available. The bed was smaller than the queen size also. Uncomfortable for two persons. I read in some reviews that the owner claims that the the users are giving fake review because they had to pay extra to upgrade the room. So, I must tell here that money doesn't matter for me as it will be reimbursed by my organization. I am writing this part after the reply from the owner. If the lift is unavailable why do you mention it as amenities. Moreover the staff just carried 1 bag, rest I had to carry myself. While checking out none of teh staff was available. Any comment on breakfast facility or the broken tiles or the faulty TV. The owner seems to be mannerless person who runs a below standard hotel. Don't ever visit this hotel. Regarding the pain of 500. I already mentioned it was reimbursed by my organization . Guys please refer the photographs I have posted, detailing broken tiles and dirty washroom. Also please note most of the 5 star ratings are fake they are just rating with no detail. I will ensure that this review reaches the maximum person and is present on every platform.
    7 people found this review helpful ๐Ÿ‘

  • 1/5 Amitabh M. 2 years ago on Google
    Its very strange that if you write something which is not there , people writing a very rude answers in Bihar rather then being hotelier they don't know guests are always right and if there is any complain ,have to solve. Like inside the room no pest control room is full of mosquitos, the door of bathroom you can't lock , wc jet is broken, no guests ami ities provided, no hanger or towel rack inside bathroom, no cupboard inside the room for everything there answer is talk to your booking agent rather then solve the problem. That's the reason I checked out a day before my actual check out date with full money paid for two days. Horrible kind of experience and specially if you are staying with your family
    6 people found this review helpful ๐Ÿ‘

  • 1/5 Santosh Y. 3 years ago on Google
    One of the worst hotel for staying at Dharbhanga. Manager and housekeeping both were talking rutly. While I check-in hotel and the moment when enter in the room and found that dustbin were cleaned. One piece sleeper were provided to wear. I have stayed one night and nobody has came in room to ask for water. While you see the profile of hotel and get to know that 24X7 service available but I did not see any Receipt in the desk. At the time of checkout again I called to manager please come and check the room then he asked to me, have you made the payment I told yes then he say you may now go. I recommendtion to all kindly don't stay in this hotel while you visit Dharbhanga
    2 people found this review helpful ๐Ÿ‘

  • 1/5 The D. 1 year ago on Google
    I won't recommend anyone to go here,, rooms small as a coffin, No proper ventilation at all most of all people pay for ac bt in 24 hour more then 4-5 hours there wont be electricity or as they will say ... And in the name of amenities they'll just give you dusty towel thats it.. !! Still you want to go then enjoy.!
    2 people found this review helpful ๐Ÿ‘

  • 1/5 RUPAM s. 7 months ago on Google
    If there is a option of ZERO star , i will definitely give it a big ZERO....the deluxe room is too conjusted to explain,,,the bathroom is horrible...not even cleaned properly..on power cut ac will not work. Tv is in room but cable disconnected.
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Anurag S. 1 year ago on Google
    The Receptionist & the man with the beard (sorry couldn't ask his name) were extremely helpful. They are always available to solve any problem. Some of the suggestions : 1) Lightnings - request to light up more, it's really dark in the room. 2) Power back up - especially in the toilets.

  • 4/5 RAJENDRA S. 5 months ago on Google
    Nice and faithful behaviour of staffs but there is no car parking

  • 1/5 Farooque S. 4 months ago on Google
    Very bad room and there services, rudely manager, behaviour like dehati budhi .. Totally Bakawas

  • 1/5 Deepak R. 11 months ago on Google
    Good place nd manger your good behviour ,nd all room facility โ˜บ๏ธโ˜บ๏ธ

  • 5/5 King of B. 1 year ago on Google
    one of the best hotel in darbhanga. quite homely stay. calm..classy. staff , management extremely full of warmth and helpful. must visit for business trip and family as well. wifi high speed connectivity. helpful staff.. good food. clean โ€ฆ

  • 1/5 Shashank S. 1 year ago on Google
    My experience with this hotel was not good.. Toilet was broken , door handle was broken.. they asked for adhar card Xerox i don't know why ๐Ÿ˜—

  • 3/5 avinash s. 1 year ago on Google
    Hotel is very good but hand wash note Available.. Tv is not work water jag not Available... All over good

  • 1/5 Rohit K. 2 years ago on Google
    Third class service no generator available, insects and cockroaches are roaming inside the bathroom, AC drain is coming to the bathroom, bathroom flush is now so powerful. Taking money so much but not giving service like thak very bad experience.

  • 4/5 Aman S. 1 year ago on Google
    This hotel had a nice and clean ambience with clean room and comfort bed and amazingly supportive staff member.

  • 2/5 Maheshwar P. 2 years ago on Google
    No room service available, room is ok ok according to the price, during my stay of 2 days sometime I didn't find anyone at the reception then I call the owner, he shows rude behaviour so 2 star for owner behaviour.

  • 1/5 Prashant G. 3 years ago on Google
    Poor service . Not given basics thing like shop bucket and mug , also staff behavior is too bad

  • 1/5 akash k. 3 years ago on Google
    Hotel manager charges extra money for better rooms, while the room booked online are on one side of hotel which was not ok for staying

  • 1/5 Dr. Pratick S. 2 years ago on Google
    Worst experience with bad customer support.

  • 2/5 Prince A. 3 years ago on Google
    It's just ok ok. Neither I'm satisfied, nor dissatisfied. It's just better than any other hotel in Darbhanga.

  • 5/5 Ashutosh T. 3 years ago on Google
    One of the best hotels in Darbhanga for a romantic stay. It's all about comfort and privacy. However, one should keep a plan for eating out as the food here is not very likeable.


Call ๎‚ฐ+91 73039 12294 Open on Google Maps

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