The worst hotel I have ever stayed, not even air conditioners are working in the whole hotel and they didnt find any solution.

Building itself was quit nice. The room was clean and comfortable. However, a staff in the reception was quit unfriendly to me probably because i couldn't speak German or he was sleepy... Furthermore, the staffs had ignored me for more than 15 min since they had concentrated on chatting. I can, at least, recommend this hotel to a person who just need bed.

Altogether a good place to stay while in Darmstadt, conveniently close to the station, mostly friendly staff. There are three points I would like to highlight nevertheless: - Bedding. Pillows could be more comfortable, one small square-shaped down pillow is provided per single room. Fortunately for this there is a solution, as the hotel staff is readily able to provide a pillow on request. - Keycards. The hotel hasn't yet switched to RFID card technology, these hotel cards are magnetic and demagnetize quite easily. Be mindful of where you place your key, or you might end up going back to the reception. - The coffee machines. There are two coffee machines in the open area, one is connected to a vending machine, the other one is in what the hotel considers the "breakfast area" (yet still part of the lobby space). During my visit, the vending machine was mostly faulty, so I used the breakfast area machine on a few occasions, after being invited to do so. On one occasion, one gentleman of the reception staff approached me in an unfriendly, audible and upset tone from the other side of the lobby, and warning that what I'm doing is "wrong", as the machine is for the "breakfast area", and that I should wear gloves to use the machine. On the latter, the gentleman was right, hygiene is critical due to the pandemic situation. I had already disinfected my hands, but in light of the pandemic I should have followed the hotel SOP to use the facilitated gloves. On the former point, access to the breakfast area machine, I would suggest the hotel staff to just close/restrict the machine, or simply put a clear signage that the machine is not for guest use outside breakfast hours, and so spare me and other guests the experienced discomfort. I can afford my own coffee, and don't want to be treated as a free-rider for such a trivial offence. To the hotel management: You are in the service business, and we are your customers. The issue at hand is not that your staff warn your guests when something is not right, but that you train your staff to at least do so in a friendly manner at all times.

What do you need when you continue your journey the next day? This is exactly what you get here. And reasonably priced when you check in late without a reservation. And it is 100 % silent.

It was the worst hotel experience ever.

unfriendly employees,moderate breakfast,i do not recommend!

Love the friendly and welcoming staff. The hotel room was clean and well-equipped. Perfect for a business trip to Darmstadt or Frankfurt.

The Intercity Hotel near Darmstadt Hauptbahnhof offers unbeatable convenience due to its proximity to the train station. Commuters will appreciate the ease of access. The comfortable rooms and welcoming staff further enhance the overall experience, making it a great choice for travelers in Darmstadt.

Great location as it is just next to the Darmstadt central train station. The staff is nice and friendly. It's easy to get to Frankfurt or other points nearby as the trains run frequently. The wifi is reasonably fast.

Very nice location near all the public transport, it take only 45 minutes to Frankfurt Airport , you can take trains from the darmstadt haupbahnhof in regular basis No noise at all friendly neighbourhood

Basic. Good for short business stay in Darmstadt. Ask for a room facing the street if you do not want to face the train station. Hotel parking is available but you need to use a car elevator to access it.

Rooms have sufficient space, free wifi available for guests and room service and hospitality are good. Best hotel to stay as it is walkable from Darmstadt central railway station.

I stayed there for 5 nights. The first 2 nights i had no heat in the room. I told them once and i was ignored and when i told them for the second time they said they would call the mechanic in the morning but didn't and then they said to change the room since it was the last solution! The cleaning part it was kinda bed, they would just clean the garbage can and thats all. There weren't any other supplies except the shampoo and two rolls of toilet paper. It was good for the location that it was near the train station!

Very friendly lady at the reception, the only minus was no kettle or coffee machine in the room.

It was the worst experience I ever had from a hotel in my life!!! I booked one room with three beds for three person online from a website, but while check-in the receptionist provided only two beds room, when I ask the reason the receptionist told me, since I didnt booke the room from the hotel website, hence she cant provide us three beds room. I said I have booked the room online and I already have the confirmation number and also how should I come to know that if I booke from other websites the hotel will not provide the service which is metioned on the website!! but she was not to getting convinced. When I requested for the cancelation of my hotel booking, she again denied with the same reason and didnt cancel my booking. So I had no option, but to stay the night. Since we checked-in late night so I had sleept on the floor with single blanket which I brought it from my car to the hotel cause I had no another option. To be honest! I am not recommending this hotel to my friends.

The staff are friendly but not effective, tried to overcharge me. The room is minimal. It is comfortable and good enough for a couple of nights. The breakfast is okay. The choice is not that great but sufficient. The location is great if you travel in by train, as it is next to the main station. If you travelled by car like I did, not so good. Parking costs 12€ per day.

My room was bir enough and clean, breakfast was poor but workers needed to train