GALERIA Darmstadt am Luisencenter image

GALERIA Darmstadt am Luisencenter

Department store

😠 The waiting​ time to get help when you need to buy anything is long, The persons who works there are absolutely not friendly. They don't treat forigner well When I told another person that I was waiting for more than 30 min and I didn't get help, he said it is not his problem. It is one of the non r... People often mention staff, nicht, Good, department, find, good, nice, store, Karstadt, Personal,


Address

Elisabethenstraße 15, 64283 Darmstadt, Germany

Website

www.galeria.de

Contact

+49 6151 1090

Rating on Google Maps

4.00 (1.7K reviews)

Open on Google Maps

Working Hours

  • Friday: 9:30 am to 8 pm
  • Saturday: 9:30 am to 8 pm
  • Sunday: Closed
  • Monday: 9:30 am to 8 pm
  • Tuesday: 9:30 am to 8 pm
  • Wednesday: 9:30 am to 8 pm
  • Thursday: 9:30 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: staff (13) nicht (9) Good (9) department (9) find (8) good (8) nice (7) store (7) Karstadt (7) Personal (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Adel K. 6 years ago on Google • 7 reviews
    The waiting​ time to get help when you need to buy anything is long, The persons who works there are absolutely not friendly. They don't treat forigner well When I told another person that I was waiting for more than 30 min and I didn't get help, he said it is not his problem. It is one of the non recommended place to go and buy stuff from there.
    2 people found this review helpful 👍

  • 4/5 Padmini M S. 1 year ago on Google • 293 reviews
    This shop has just about everything! Clothes, shoes, bags, jewelry, toys, stationary, crockery, craft material, grocery ,you name it. Great place for shopping. The prices are a bit higher than other shops in the vicinity but quality is great. It houses a restaurant too. The staff is nice and friendly.

  • 4/5 Maryam A. 2 years ago on Google
    Well-Known Retail in Darmstadt, 5-story building in Darmstadt's center
    1 person found this review helpful 👍

  • 4/5 Ravinder S. 11 months ago on Google • 209 reviews
    Nice place to buy quality products. The cost is on the higher end but the quality material deserves it. Best place to buy gifts and items that can last long.

  • 5/5 Emy E. 4 months ago on Google • 154 reviews
    The staff are friendly and always respond politely to questions.

  • 5/5 Olaf J. 3 years ago on Google • 127 reviews
    Amazing selection of products. On top of that the most friendly staff you'll meet in Darmstadt. High expertise, no rush or pressure tactics - instead a genuine friendly and helpful approach.

  • 5/5 Gábor F. 4 years ago on Google • 93 reviews
    I visited the Le Buffet restaurant. You can have warm and cold breakfast buffet with coffee during the day until 11:00 (?) for 10-11 euro. The Galeria Shop is also cool with full stomach.

  • 4/5 Kiplimo K. 2 months ago on Google • 73 reviews New
    Very sad indeed that this one time gem will be a thing of the past in Darmstadt. It was great while it lasted.

  • 5/5 Funny_man c. 11 months ago on Google • 52 reviews
    Building is kind old but except that, personal was very kind and helpful, huge store where you can find almost everything, I was on my bussiness trip on Darmstadt so I came here to buy some present for my daugter and I even find very good offers,

  • 5/5 Hivzo H. 5 months ago on Google • 19 reviews
    A wery good place

  • 2/5 Roshni G. 4 years ago on Google • 17 reviews
    The employees are not kind at all. The products don't have all varieties of sizes . It was nicht auch a good experience. Giving back the clothes is a disaster because they make you run up and down the building to give them back. I would not like to go back to shop there

  • 5/5 Max H. 4 years ago on Google
    (Translated by Google) Good selection, expert staff, pleasant atmosphere. One of the last (almost) full-range retailers in Darmstadt city center. The rest of the specialist trade in DA has given up and the vacant premises would be taken over by "China / Turks" shops. Let's hope Karstadt / Kaufhof perseveres! (Original) Gute Auswahl, fachkundiges Personal, angenehme Atmosphäre.Einer der letzten (Fast-)Vollsortimenter in der Darmstädter Innenstadt.Der restliche Fachhandel in DA hat aufgegeben u.die leerstehenden Räumlichkeiten würden von "China/Türken" - Shops übernommen.Hoffen wir das Karstadt/Kaufhof noch lange durchhält!

  • 5/5 Anas E. 4 years ago on Google
    (Translated by Google) I always find all the school supplies I need at cheap prices (Original) Ich finde immer alle Schulsachen die ich brauche zu billigen Preisen

  • 4/5 Andreas P. 4 years ago on Google
    (Translated by Google) Good choice (Original) Gute Auswahl

  • 5/5 Benito B. 4 years ago on Google
    (Translated by Google) Absold syringe (Original) Absold Spritze

  • 1/5 E T. 4 years ago on Google
    (Translated by Google) Breakfast is a rip off here. There is a breakfast buffet of about 11 euros. But there was nothing really apart from a few rolls of butter and boiled eggs. Cheese came on request. A cheek for so much money and nothing to offer. Everywhere but here breakfast never again. (Original) Frühstücken ist hier reine abzocke. Es wird ein Frühstücksbuffet von ca 11 Euro Angeboten. Aber es gab nichts wirklich garnichts außer paar Brötchen butter und gekochten eiern. Nach anfrage kam dann noch Käse. Eine Frechheit für sovile Geld und nichts anzubieten. Überall aber hier Frühstücken nie wieder.

  • 4/5 Kathrin M. 4 years ago on Google
    (Translated by Google) Karstadt is and remains a pretty nice department store. Friendly staff and there are many bargains to be discovered. (Original) Karstadt ist und bleibt ein recht schönes Kaufhaus. Freundliches Personal und es lässt sich auch so manches Schnäppchen entdecken.

  • 3/5 R H. 4 years ago on Google
    (Translated by Google) Inexpensive and very good restaurant. Sufficiently many and competent advisors. A woman with a plate is sitting at the toilets. Hi there? Can't a corporation manage to make this free of charge for customers or for little fixed obulus? Or a coin for a purchase? Leads to the middle note. (Original) Preiswertes und sehr gutes Restaurant. Ausreichend viele und sachkundige Berater. An den Toiletten sitzt ne Frau mit Tellerchen. Hallo? Schaffst ein Konzern nicht das für Kunden kostenlos zu machen oder für geringen festen Obulus? Oder wertmünze bei einem kauf? Führt zur mittleren Note.

  • 4/5 Cornelia 4 years ago on Google
    (Translated by Google) Good selection of shops (Original) Gute Auswahl an Geschäften

  • 4/5 Edi P. 4 years ago on Google
    Complete mall

  • 5/5 Einer Von v. 4 years ago on Google
    (Translated by Google) Great selection (Original) Tolle Auswahl

  • 4/5 Nico M. 4 years ago on Google
    (Translated by Google) There is always something to discover here (Original) Hier gibts immer was zu entdecken

  • 3/5 Doris R. 4 years ago on Google
    (Translated by Google) Because of a shortage of staff, you sometimes can't find what you want. I often go home and then have to order online (Original) Wegen Personalmangels findet man manchmal nicht was man will. Oft gehe ich nach Hause und muss dann doch im Internet bestellen

  • 3/5 fredericka B. 1 year ago on Google
    Beautiful center but many businesses there is shutting down due to the economy.......19

  • 3/5 yung r. 4 years ago on Google
    (Translated by Google) Yeah is okay (Original) Joa ist okay

  • 4/5 Gabriel F. 4 years ago on Google
    (Translated by Google) A very nice department store. (Original) Ein sehr schönes Kaufhaus .

  • 4/5 Kerstin R. 4 years ago on Google
    (Translated by Google) My favorite department store. Clear, nice departments. However, in the past few years, there has been considerable savings on sales assistants, you can tell that. Negative is often long lines at the cash registers and in the locker room you can only take 3 things with you, that is not possible! (Original) Mein Lieblingskaufhaus. Übersichtlich, schöne Abteilungen. Allerdings wurde in den letzten Jahren erheblich an Verkäuferinnen eingespart, das merkt man schon. Negativ ist oft lange Schlangen an den Kassen und in der Umkleide darf man nur 3 Sachen mitnehmen, das geht garnicht!

  • 4/5 General A. 3 years ago on Google
    (Translated by Google) Very central location with many shops (Original) Sehr zentral gelegen mit vielen Einkaufsmöglichkeiten

  • 4/5 Kapil M. 5 years ago on Google
    A great place for family shopping. Thou get things from home devote to clothing to gift items. Has special jewellery and watch section too. And also a small cafe on second floor

  • 3/5 Louis 1 year ago on Google
    Is okay, but couldn't find anything to spend my money on.

  • 3/5 xhensila s. 1 year ago on Google
    Its nice.

  • 4/5 Sridharan R. 1 year ago on Google
    Good stuff and organised

  • 5/5 Thanh L. 1 year ago on Google
    Great Selection of Shops

  • 5/5 Kawan A. 1 year ago on Google
    Nice place for shopping.

  • 3/5 Dario L. 5 years ago on Google
    Very good choice and top quality, but overpriced. Quite often on Amazon you find the same goods 10-15% cheaper.

  • 3/5 Seelenbloggerin D. 3 years ago on Google
    (Translated by Google) A bit expensive, but pleasant atmosphere. (Original) Etwas teuer, aber angenehme Atmosphäre.

  • 5/5 Nicole W. 3 years ago on Google
    (Translated by Google) Friendly staff and good selection of clothes (Original) Freundliches Personal und gute Auswahl an Kleidung

  • 5/5 Natalia F. 3 years ago on Google
    (Translated by Google) Love this store? (Original) Люблю этот магазин?

  • 2/5 Ludmilla R. 3 years ago on Google
    (Translated by Google) A shame, a shadow of himself !! Formerly a splendid confectionery department - a few shelves only poorly filled; Number of cash registers drastically reduced, there are always queues like in Christmas sales; formerly a temple of taste - which was formerly called Perfetto and where people liked to go to buy fine groceries - and where you now have to leave the shop with a watery eye: the fish department is closed on Mondays and Tuesdays; Wednesday and Thursday the fish counter is now only served until 5.30 p.m. and cleared immediately afterwards; There was a mess on the floor of the refrigerated shelves with packaged fish items. The employees seem overwhelmed and unwilling to make something better out of it. But the responsibility for these conditions certainly does not lie with them either. Really a shame. (Original) Ein Jammer, ein Schatten seiner selbst !! Früher prächtige Süsswarenabteilung - nur dürftig befüllt ein Paar Regale; Anzahl der Kassen drastisch reduziert, immer steht man Schlangen wie im Weihnachtsgeschäft; früher ein Tempel des Geschmacks - das ehemals Perfetto hieß und wo man gerne hingegangen war, um feine Lebensmittel einzukaufen - und wo man jetzt mit einem tränendem Auge das Geschäft verlassen muss: Montags und Dienstags ist die Fischabteilung zu; Mittwoch und Donnerstag wird neuerdings nur bis 17:30 an der Fischtheke bedient und gleich danach abgeräumt; an den Kühlregalen mit verpackten Fischsachen gab es unaufgeraumte Sauerei auf dem Boden. Die Mitarbeiter scheinen überfordert und unwillig was Besseres daraus zu machen. Aber die Verantwortung für diese Zustände liegt sicherlich auch nicht bei ihnen. Wirklich sehr Schade.

  • 5/5 C G. 3 years ago on Google
    (Translated by Google) Good range, hopefully for a long time to come (Original) Gutes Sortiment, hoffentlich noch lange

  • 3/5 Slenderer 3. 3 years ago on Google
    (Translated by Google) Gude gude couldn't be better. ALL WORKERS ARE HONORLESS QUALLAH (Original) Gude gude könnte nicht besser sein. ALLE ARBEITER SIND EHRENLOS QUALLAH

  • 4/5 Kevin W. 3 years ago on Google
    Bedauerlicherweise nur ein durchschnittliches Einkaufserlebnis. Es mag schon sein, dass diese Filiale heruntergewirtschaftet wurde, und als Kunde bekommt man das auch zu spüren. Die Lage ist gut und das Gebäude an sich hat eine eigenartige Archtektur. Interessant, doch für mein Geschmack nicht ansprechend. In den Kundentoiletten war ich nie.

  • 5/5 Mihai N. 5 years ago on Google
    I like Karstadt. Good quality.

  • 4/5 Ralf E. 3 years ago on Google
    (Translated by Google) Good offers, nice staff (Original) Gute Angebote, nettes Personal

  • 1/5 William L. 4 years ago on Google
    bought a pair shoes with a clear quality issue (see the photo) and they refused to refund

  • 4/5 Amna G. 4 years ago on Google
    Excellent shopping mall

  • 1/5 Arman S. 6 years ago on Google
    Incredibly rude lady- even by German standards- at entrance. Don’t know how she still has a job. Small tip: be respectful to everyone!

  • 5/5 Saikat B. 5 years ago on Google
    Good shopping mall..reasonable price

  • 5/5 Ashwini K. 5 years ago on Google
    Very good Shop for cloths and home essentials

  • 4/5 randy t. 4 years ago on Google
    Good shopping centre

  • 1/5 Lynne H. 4 years ago on Google
    Waited 2 hours for them to open. I do hope it's not a sign of them closing down.

  • 5/5 MONIQUE Q. 3 years ago on Google
    Friendly staff

  • 4/5 Lothar S. 3 years ago on Google
    (Translated by Google) Everything a man / woman needs so Bring some time with you, also in the basement great kitchenware! (Original) Alles was Mann/Frau so braucht Unbedingt Zeit mitbringen auch im UG tolle Küchenwaren!

  • 5/5 Fenris 3 years ago on Google
    (Translated by Google) To the bad reviews one has to say the following, a business that has been run down for years and more and more people have been fired and the young trainees are not taken over, it affects every mind that dives from department to department somehow to do the work you can. I can say that in 30 years I had never met a customer who was unfriendly! Ask all of you what will happen to the city when these shops are closed. New businesses can hardly afford these rents that are required in the long run. (Original) Zu den Schlechten Rezensionen muss man folgendes sagen, ein Geschäft das über Jahre hinweg runter gewirtschaftet wurde und immer und immer mehr Leute entlassen wurden und die jungen auszubildenden nicht übernommen werden, schlägt es sich auf jeden Geist nieder der von Abteilung zu Abteilung hechtet um irgendwie doch noch die Arbeit zu leisten die man kann. Ich kann sagen ich hatte in 30jahren wo ich nun Kunde bin noch keine getroffen die unfreundlich gewesen wäre! Fragt euch alle mal was aus der Stadt wird wenn diese Geschäfte die Alt eingesessen sind schließen. Neue Geschäfte können sich doch kaum diese Mieten die verlangt werden leisten auf Dauer.

  • 5/5 Paweł J. 3 years ago on Google
    (Translated by Google) Well (Original) Gut

  • 3/5 S. B. 3 years ago on Google
    (Translated by Google) The staff is usually slow and often rude. Every now and then you get lucky and come across a nice salesperson. Unfortunately, this is less often the case (Original) Das Personal ist meistens langsam und häufig unfreundlich. Hin und wieder hat man Mal Glück und gerrät an eine nette Verkäuferin oder Verkäufer. Leider ist das seltener der Fall

  • 1/5 War 3 years ago on Google
    (Translated by Google) Unfreundlich employees, clothes that fall behind the fashion of the time and expensive prices. (Original) Unfreundlich çalışanlar, zamanın modasının gerisinde kalan kıyafetler ve pahalı fiyatlar.

  • 2/5 Juan C. 3 years ago on Google
    (Translated by Google) Worse and worse. There is no one to ask, and if you find it, they look at you strange. There is no where to pay, the gender is repeated, the stairs are blocked ... I will miss it when it is finally closed. (Original) Cada vez peor. No hay a quien preguntar, y si lo encuentras, te miran raro. Ni hay donde pagar, el género está repetido, las escaleras bloqueadas...lo voy a echar de menos cuando lo cierren finalmente.

  • 5/5 Rosi M. 3 years ago on Google
    (Translated by Google) Great offers (Original) Super Angebote

  • 5/5 Christine K. 3 years ago on Google
    (Translated by Google) Advice in the men's department was very good! ? (Original) Beratung in der Herren Abteilung war sehr gut! ?

  • 3/5 gert p. 3 years ago on Google
    (Translated by Google) It's better (Original) Wahr schon besser

  • 2/5 Alexander S. 3 years ago on Google
    (Translated by Google) Very unmotivated staff (Original) Sehr unmotiviertes Personal

  • 5/5 Dawid M. 3 years ago on Google
    (Translated by Google) Karstadt is just a great department store and I have never been disappointed. I hope that it will survive the Corona period and that people will strengthen the inner city and community and not buy everything online ... There is always competent advice, you can see, touch and try things on. All price ranges are covered and in the event of complaints, you have a direct contact person who offers a replacement without any problems. Keep it up... (Original) Karstadt ist einfach ein tolles Kaufhaus und ich wurde noch nie enttäuscht. Ich hoffe dass es die Coronazeit überlebt und die Leute die Innnenstadt und Kommune stärken und nicht alles online kaufen... Es gibt immer eine kompetente Beratung, man kann die Sachen sehen, anfassen und anprobieren. Es werden alle Preisklassen abgedeckt und im Falle von Benastandungen hat man einen direkten Ansprechpartner, der ohne wenn und aber direkt einen Ersatz anbietet. Weiter so...

  • 5/5 Dom K. 3 years ago on Google
    (Translated by Google) Nice and friendly staff helpful and courteous competent advice (Original) Nette und freundliche Mitarbeiter hilfsbereit und zuvorkommend kompetente Beratung

  • 4/5 ayla t. 3 years ago on Google
    (Translated by Google) there you can find everything (Original) da findet man einfach alles

  • 2/5 Christa F. 3 years ago on Google
    (Translated by Google) The selection is large and the prices slightly higher. But what sets this store apart from others is the incredibly rude and uninterested staff. Annoyed salespeople are the norm. At the checkout, neither please nor thank you is said. Instead, the employees talk to each other continuously. (Original) Die Auswahl ist groß und die Preise etwas erhöht. Was diesen Laden jedoch von anderen unterscheidet ist das unfassbar unhöfliche und desinteressierte Personal. Genervt blickende Verkäuferinnen sind die Regel. An der Kasse wird weder bitte noch danke gesagt. Stattdessen unterhalten sich die Mitarbeiter durchgehend miteinander.

  • 1/5 Mariusz S. 3 years ago on Google
    (Translated by Google) MAN IS DISCRIMINATED I was not allowed in with a medical certificate without a mask (Original) MANN WIRD DISKRIMINIERT Ich wurde mit eine Ärztliche Bescheinigung ohne Maske nicht rein gelassen


Call +49 6151 1090 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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