Smart Bazaar image

Smart Bazaar

Hypermarket

👍👍 New general store from Reliance replacing Big Bazaar People often mention good, items, billing, Bazaar, time, smart, bazar, Reliance, shopping, products,


Address

68, Jessore Rd, Shyam Nagar, Satgachi, Kolkata, West Bengal 700055, India

Contact

+91 1800 891 0001

Rating on Google Maps

4.10 (3.2K reviews)

Open on Google Maps

Working Hours

  • Monday: 10:30 AM to 10 PM
  • Tuesday: 10:30 AM to 10 PM
  • Wednesday: 10:30 AM to 10 PM
  • Thursday: 10:30 AM to 10 PM
  • Friday: 10:30 AM to 10 PM
  • Saturday: 10:30 AM to 10 PM
  • Sunday: 10:30 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: good (17) items (15) billing (15) Bazaar (14) time (14) smart (13) bazar (12) Reliance (11) shopping (11) products (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Surya B. 2 years ago on Google
    New general store from Reliance replacing Big Bazaar
    5 people found this review helpful 👍

  • 5/5 Sourav K. 2 years ago on Google
    Neat & Clean place, also enough space for bike parking in underground & outside of this big bazar outlet. All kinds of groceries fashion items toys, sports kits, home décor dining and furnishings are available. Good for everything. But, when though billing it has very less billing counters so it takes quite some time for getting the billing done.
    3 people found this review helpful 👍

  • 5/5 Debraj B. 5 years ago on Google
    Visited here a loooottttt of time. This is almost a second home for me in the time of shopping. So nice experience,fully air conditioned mall, you can avail all kind of kids to men and women apparels along with accessories and bags... This fbb is so large after sealdah FBB. One thing is not all sizes are available all the time.
    2 people found this review helpful 👍

  • 1/5 Piyali N. 1 year ago on Google
    Worst experience with Relainace smart bazar in Diamond Plaza, Dumdum. The security didn't allow to enter in shop with my personal hand bag. Try to explain him but not convinced. Never seen such kind of things with other shopping malls in my life. How can one person leave their personal belongings to security box before entering to a shop? Being a lady requesting Reliance smart to check this issue and short it out.
    1 person found this review helpful 👍

  • 4/5 THE MATHS WORLD D. 2 years ago on Google
    It's a medium sized showroom of Bigbazzar, in Diamond Plaza Nager Bazzar Kolkata.
    1 person found this review helpful 👍

  • 5/5 ABHISHEK S. 2 years ago on Google
    One stop shop for all the daily needs. Also the fashion section is one level below but connected internally by ramp and billing for groceries and fashion items can be done in any of the floors all together. Has reasonable price and offers great discounts on Wednesdays. Also during Covid times they are providing home delivery service for groceries. You can order from the Big Bazaar app which is again rewarding and provides great deals and discounts
    1 person found this review helpful 👍

  • 1/5 Arpan B. 1 year ago on Google
    Went to browse for clothes today. When I was looking for clothes and thinking of trying on one, I suddenly heard the attendant rudely rebuking a customer for checking a shirt by opening fold. Apparently we are not allowed to try on clothes here and have to purchase by size numbers alone. I guess the management of smart bazaar either don't know how clothes are supposed to be sold in shopping malls or are recruiting poorly trained people for the job. The behaviour of the attendant was as if customers were given away items for free by the shopping mall. Disgusting behaviour. Do you think we pay money to get insulted there?
    1 person found this review helpful 👍

  • 4/5 Abhijit C. 2 years ago on Google
    This big bazar is located in Diamond Plaza Mall. Good collection. Good product availability. Good place. Home delivery also available from Here.
    1 person found this review helpful 👍

  • 3/5 Rajatava 8 months ago on Google
    The Reliance Smart Bazaar is a Grocery Store in Diamond Plaza with a Variety of Products and Useful Items It is a good place for shopping for the house and the family, and this shop has many good items to buy However, the Air Conditioner in this Store is very weak, and so this store is not as Cold as the other stores, so sometimes it may feel a bit too hot and humid.
    1 person found this review helpful 👍

  • 4/5 URBI B. 1 year ago on Google
    I shop quite a lot from this place. Big bazar had been taken over by reliance and now it's Smart Bazar at 2nd floor of Diamond Plaza.Here you get everything on deals from kitchen appliances,decor items,groceries,clothes everything. I could have given 5 star but the billing section is pathetic! Please take new staffs for the billing section. Most of the time only one counter is working and customer is huge.The Que is huge and it is taking a lot of time for everyone.please look into the matter other than that everything is good.

  • 4/5 saquib a. 1 year ago on Google
    Varieties of products from day to day needs can be found at one place. Whole varieties of offers are there... Daily food stuff

  • 5/5 Subhash P. 1 year ago on Google
    Previously, it was Big Bazaar. now it has changed to smart Bazaar from Reliance. All grocery and food itemsm along with Daily use household products and passion. Garments are available here. Food Clothing Containers Grocery Daily needs Travel Accessories Beauty Products Personal Grooming Products Household Items Soft Beverages Kids Clothing Electronic Goods

  • 4/5 Sukanta H. 1 year ago on Google
    Loads of items with surprising prices and offers. The price is low compared to other supermarkets or online platforms as I have compared for household goods. Saw few relatively unknown brands which we tried and have satisfied results. This used to be big bazaar and now after the takeover converted into smart bazaar. Now it's good for family grocery items and household goods. Earlier clothing options were quite good which presently lack varieties and options. Overall it is good for nearby customers as they also deliver with a minimum cost. Pros: 1. Lots of variety for household items and groceries with good discounts. 2. Minimum delivery charge after a certain amount. Cons: 1. Lack of varieties in the clothing section comparing old big bazaar. ( I guess since they have reliance smart for clothing) 2. Billing process was really slow and you have to wait almost an hour sometimes. Number of qualified stuff for billing seems less as most of them don't know proper process and ask for their superior most of the time which will kill your time. 3. Since they have two different floors, some items can't be billed in some floors, which nobody guides you and after a long wait you will know that you have to repeat the same process in another floor. Please be aware of that.

  • 4/5 Adriza C. 1 year ago on Google
    It's a good place to buy variety of things together. All kinds of food items are available. Cold storage is also there.

  • 5/5 Akshita L. 1 year ago on Google
    Everything that one needs for household is available here. Good offers and rates. A good place overall.

  • 2/5 SIDDHARTHA S. 1 year ago on Google
    Previous big bazar was good for shopping experience. Bill payment desks are there with inadequate staff. The place is spacious but filled with old big bazar unsold products

  • 3/5 Priyash P. 1 year ago on Google
    Went to Diamond plaza mall's smart bazar. Till now not properly organized. But a lot of things with discounts available. Clothes need to be hanged out more like Big Bazar. Otherwise good, hope to be better in future

  • 5/5 PAWAN J. 1 year ago on Google
    Cheap Affordable n Easy to find all required items. Benefits more on purchase Bulky items. Avoid on Weekend specially during Sundays.. Huge m tremendous rush

  • 1/5 sohini k. 1 year ago on Google
    Very very bad experience. Staff's behaviour is too much bad. They evn not helping to find out things at all. Simple they are telling go and search from the store it will be there only. Management needs to hire proper staff, alteast those are knowing how to behave with customers.

  • 1/5 Mohammad S. 9 months ago on Google
    Service very slow staff is not responding... Cash counter staff is not skilled.. Thay taking time for billing.. Only two cash counter is open Others are closed.. Without any reason

  • 5/5 Rahul D. 10 months ago on Google
    The bazaar is hosting almost everything what we need. The only grocery store in DP Mall Jessore Road Reliance Jio Mart / Smart Bazaar have a to z , you name it and they have it Awesome offers are available across all Friday's and Wednesdays Lots of counters for fast check out. But a lot of time due to the rush it takes a lot of time for billing. Fresh Vegetables and fruits are also available at wholesale market rates. Do carry your own bag to avoid paying for bags.

  • 5/5 Rounak D. 11 months ago on Google
    Reasonable and Affordable Prices! If someone is Looking for a Phrase like in the above, then this place is certainly for you. Starting from Groceries, Clothing and Dairy items everything is available here at a much discountable rates. Moreover, if you cannot visit the store then you can also order online as well. Shopping has been truly made much more easier. Ain't it? :')

  • 1/5 Aritra R. 7 months ago on Google
    I have never met any such unprofessional and lazy attendants and cashiers untill I visited Smart Bazaar DP today. The whole experience was one of the worst among my supermarket visits in India and abroad. Starting from unavailability of trolley (almost all were occupied with their own stock), till the billing method was unpleasant. Their billing computer failed twice while on a queue, the staff were slow and nobody present to pack items (you have to pack yourself). Then they forgot to bill the carrybags (yes, they charge 25 per piece) and I had to come all the way back to the billing desk and wait until a separate bill was generated. Huge waste of time and I regret why I didn't choose a shopping app to get things delivered home instead of being there.

  • 1/5 Sayani Chakraborty C. 7 months ago on Google
    I found the staffs to be extremely rude and unprofessional. They keep products in the second floor, they have billing counters there but they don't bill products there. They don't even have counters for billing less number of products. They make people buying 3-5 products stand in the same queue with people buying groceries, not valuing time of customers. The outlet do not have any customer care desk and the staffs are illbehaved. I have attached the image of the staff who misbehaved and didn't co-operate. I couldn't buy my products

  • 1/5 Asif Shadab Malick (. 6 months ago on Google
    Very cunning. Misinformation. They want you to spend 2000 rupees so you can buy 1 kg of sugar for extra 9 rupees. I am so surprised and happy that I got such a wonderful offer. I mean, seriously!! Where else Can you get such excellent offers?

  • 2/5 sraboni b. 5 months ago on Google
    Below Average and unprofessional management, specially check your bill and the cash returns while paying in cash. Reliance smart bazar makes rounding as per their convenience not per RBI.

  • 5/5 Arkaprava B. 1 year ago on Google
    Taken over by Reliance and is now under the Reliance Smart Bazaar name. Around 947 stores of Big Bazaar have been acquired by Reliance and now will run under their Smart Bazaar name. Hope they continue the legacy of Big Bazaar.Nice place having all the goods available. Tons of rewards on your purchases. Cash back will be also credited to e wallet I.e Future Pay as well as Card Payments like :Credit Card, Debit Card.

  • 5/5 9A 16 DEBARUN J. 2 years ago on Google
    Best for groceries and clothes too with reasonable price and proper brand value

  • 3/5 Sourendra K B. 2 years ago on Google
    Big Bazaar has lost all its charm and the products are not at all good as before. I was a regular purchaser of garments from Big Bazaar but now the scenario has changed completely. Do not know the actual reason.

  • 5/5 Saibal D. 2 years ago on Google
    Super Market at Dimond plaza Mall. Good for daily shopping. They announce good discounts on every Wednesday.

  • 4/5 Manoranjan Prasad S. 2 years ago on Google
    You will get plenty number of products. Good for groceries but vegetables are not fresh enough.

  • 1/5 Sukanta R. 2 years ago on Google
    I was apalled to see that the suji packet I bought was infested with worms so much so that my wife had to throw the whole contents. I shall think twice before I go to shop again in Big Bazaar.

  • 4/5 Subhendu D. 2 years ago on Google
    Nice supply. Staff should be more knowledgeable

  • 1/5 gaoge G. 2 years ago on Google
    Big bazar has no more charm and new things to buy after company got bankrupt and if Reliance take over then..the price will be high...the old big bazar is no more ! Missed it ..now all old stuffs and not maintaining well

  • 5/5 Tapan D. 2 years ago on Google
    I bought a full hand shirt 3 week ago on Sasthi during the Durga Puja. The dress is well fitting on me. Thank you

  • 5/5 Ankush B. 1 year ago on Google
    It's a nice place to shopping grocery items in affordable price.

  • 1/5 Priyangi C. 2 years ago on Google
    You can get more staffs from your local grocery stores than smart bazar. And highly priced products with very low quality. Total wastage of time and money. Also the digital transaction is not working. Their card swipe machine is not working. Either you need to pay through phonepay or cash. Don't go there, instead go to your local stores and local markets

  • 1/5 Devanshu M. 1 year ago on Google
    If this is opened as replacement of big bazaar,then I would say it's not wise decision. They don't have much to offer, even grocery shops have more options than them. Waiting for them to open at full scale.

  • 2/5 sarbani p. 1 year ago on Google
    In lake mall i purchased good knight patches for baby. When i came back 5 patches out of 7pacthes were missing. Next day my husband visited smart bazar for returning the item but stationery manager said that it was not possible to return this product and his behavior is not good.

  • 4/5 Akash P. 2 years ago on Google
    Very nice place for shopping your daily needs. Stocks are very good but need to look out for the cash counters. Their behavior is like an ameture. They need to train their cash counter executives how to handle situation and work faster.

  • 3/5 Himadri C. 1 year ago on Google
    Reliance smart Bazar opened in place of Big Bazar at Diamond Plaza. Just opened so goods are still not well placed but they are trying to do it quick.

  • 1/5 Paramita C. 1 year ago on Google
    Very very bad experience. Staffs' behavior is very bad. They are busy with gossiping, don't attend customers. Two times I had to go Diamond Plaza smart bazaar, but the experience is same. Even they had started to argue with customers. The worst experience I have gathered from there. I have stopped going to smart bazaar.

  • 2/5 Disha G. 2 years ago on Google
    The staffs aren't helpful at all. Though the collection of product variety was not that bad, but still not a very good place to put all the shopping on.

  • 1/5 Arnab D. 1 year ago on Google
    Today's experience, - Items were marked 40% off in offer section but they charged MRP price on billing counter.


Call +91 1800 891 0001 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ Same-day delivery
    • ✓️ No-contact delivery

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