If you have love for your kids take them somewhere else. Coach Kevin likes to yell at 5 year Olds for playing on Free Days where you pay extra for your kids to play FREELY. Place looks like it hasn't been properly cleaned in years. He will call you a "Tough Guy" for you asking him to explain the rules that even he clearly does not know. Kevin you are a coward and should be replaced immediately. There are coaches and there is you, with flies flying around you POS. Learn to talk to children.

Never send your children here if you expect them to be disciplined like they're being run by a drill sergeant! Mr Kevin is completely unprofessional and disrespectful to the children. FreePlay is not considered free play unless you follow rules that they never give you. He had the audacity to yell at my 5-year-old for coming out of the jump pit in the wrong direction. Then acts like a coward when he gets confronted by another adult! Never send your children here!!!

Most distrustful staff I've ever encountered. I called about a balance and the Manger or idk said " I know who you are, you have a zero balance and hung up on me!!!" Because I said if the staff would speak to a parent distrustful I could only imagine how they would talk to my child that's why I wouldn't go back there. How the staff treats you is how the company runs.. Im glad I found somewhere that I know me and my child are respected..

I signed my two girls up for summer camp… their first day was okay, the kids are seated at these tiny tables all smooshed together which seems to be extremely cramped. As they started in their day, they did some stretches & had open gym, no instructions on how to use any of the equipment even after asking the kids if this was their first time and played games later in the day. Around 4 they sat at the tables again until the end of their day (ends at 5). Their second day was supposed to be “water day” I’m not sure what we were expecting but 5 small buckets of water & some squirt guns were a little disappointing.. especially with so many kids. Also noticed by 3pm they were inside and done for the day? I don’t understand the hours differences in the days. Lastly, from the first day the staff seemed to be miserable, now I’m not one to pick on that cause i wouldn’t want to do that job but when your kids come home both days saying these people look miserable and are angry all day it’s a little disappointing. Kids shouldn’t feel that way at what’s supposed to be a summer camp full of “fun activities”.

We came here a few years ago and it was great! Recently we came back to a horrible experience from the staff being rude on our first day back not knowing how to direct us to the coaches not coaching at all. They stand around they don’t look at the kids they don’t coach teach or correct they just sit there bored yawning. If your child has a talent I DO NOT recommend this gym. Communication is very poor!

I signed my 4 year old son up a few months ago and have a great overall experience so far. My son loves going and learning new things. The coaches are great, very hands on and patient. If you miss a class, you can schedule a makeup which is easy and I’m glad they offer that.

Honestly, if I could give this establishment zero stars I would. The staff was extremely coarse and disrespectful. I inquired about a charge for a week that my child wasn’t even attended and all I received from the lady on the phone was excuses and how it was my fault. I stated that it was my fault but she continued to be coarse and boast about how they have a waiting list then threatened to remove my child from the camp. The result of the conversation was me getting the fee for the week and her saying that my child will not be attending the camp. Horrible customer service and the most dreadful interpersonal skills I have ever encountered. I'm saddened by the conversation because my child has friends that attended the camp. However, now I will have to find a new summer camp because the summer camp police banished me.

My niece has been coming here for years and it just keeps getting worse and worse with the staff particularly one employee brittany, she should not be allowed anywhere near kids with the way she talks to them.