River Island image

River Island

Clothing store

Apparel chain offering on-trend fashions, such as activewear, everyday outfits & dressy clothes. People often mention staff,


Address

A, Newgate Row, 27-35 Foregate St, Chester CH1 1HD, United Kingdom

Website

www.riverisland.com

Contact

+44 344 826 9758

Price rating

$$ $$

Rating on Google Maps

4.10 (151 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 5 pm
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm
  • Saturday: 9 am to 6 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Barry K. 4 years ago on Google
    Visited with daughter, she enjoyed her trip and the staff in the changing rooms were very helpful.
    1 person found this review helpful 👍

  • 3/5 sam L. 3 years ago on Google
    A good store I just went in for the children's selection and couldn't get anything. Social distancing in place, hand sanitizer at the door, one way system. Staff friendly.

  • 3/5 Charlie A. 6 years ago on Google
    Mixed experience with this store and the brand in general. The clothing and designs are nice and are high quality, but I've bought defective items on multiple occasions that I've had to return which is inconvenient. The clothes are on the higher end so I expect them to be right the first time without having to go in for a replacement.

  • 3/5 Peter H. 4 years ago on Google
    I don't go in there it's for the younger people but I bought a winter coat last year and one about four weeks ago in th sales

  • 5/5 Shane B. 2 years ago on Google
    Me and my partner love it 👍

  • 4/5 Eve S. 4 years ago on Google
    It's a decent clothes shop, but sometimes leaves more to be desired.

  • 4/5 Paul 4 years ago on Google
    It's same as the rest sum staff are good sum staff don't want to be there but that's river island

  • 4/5 Norman F. 4 years ago on Google
    Good shopping experience. Wide selection.

  • 5/5 Fraser M. 2 years ago on Google
    Good choice of clothes and excellent service.

  • 5/5 Kateryna S. 1 year ago on Google
    Good store. The staff is friendly. In the fitting rooms, how many times I come, it's always clean. Pleasant discounts.

  • 1/5 Paula 6 months ago on Google
    very disrespectful staff. I came to buy shoes and handbag because I needed them for tonight, but I was asked out because the store has to close in 5 minutes. Ok, we all want to go home as soon as possible after work but when I heard the staff talking about me on the walkie talkie and laughing at me - I was shocked. I think the director should take care and find a staff that cares about sales and customers. I really felt humiliated.

  • 1/5 Alex D. 11 months ago on Google
    Staff ignore you and changing rooms are filthy the whole shop is covered in dust hasn’t had a good clean in years


Call +44 344 826 9758 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



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