KFC Dehiwala image

KFC Dehiwala

Restaurant Fast food restaurant

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides. People often mention service, staff, parking, time, rice, order, space, outlet, experience, good,


Address

42 Hill St, Dehiwala-Mount Lavinia 10350, Sri Lanka

Website

www.kfc.lk

Contact

+94 112 720 334

Price rating

$$ $$

Rating on Google Maps

4.00 (363 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 10:30 pm
  • Tuesday: 10 am to 10:30 pm
  • Wednesday: 10 am to 10:30 pm
  • Thursday: 10 am to 10:30 pm
  • Friday: 10 am to 10:30 pm
  • Saturday: 10 am to 10:30 pm
  • Sunday: 10 am to 10:30 pm

Featured Reviews


Frequently mentioned in reviews: service (18) staff (11) parking (10) time (9) rice (8) order (8) space (7) outlet (7) experience (7) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Fathima 6 months ago on Google • 132 reviews
    There's limited parking available and good amout of indoor seating space. The customer service was great, and the restaurant was clean. However, the food wasn't excellent but mediocre, and somehow, they always seem to be out of H&C Bites.
    6 people found this review helpful 👍

  • 4/5 MC A. 1 year ago on Google • 921 reviews
    Beautifully atmosphere. Not that busy even during lunch time. Food serving was really slow. But good customer service.
    3 people found this review helpful 👍

  • 5/5 Dinesh S. 1 year ago on Google
    Fast and friendly space for dine in or take away. Very friendly staff and cleaner space.
    6 people found this review helpful 👍

  • 1/5 Sahanma N. 1 year ago on Google • 55 reviews
    Do not recommend KFC biriyani sawan anymore. The portion is so much reduced compared to the previous years. The gravy that they provided us was also not enough, and at the same time gravy didn't had its original taste at all. The rice is very dry and it was just a yellow rice, we didn't see even a single piece of onion in there. Price is 100% not reasonable.....
    5 people found this review helpful 👍

  • 3/5 Ian K. 2 years ago on Google • 582 reviews
    Not having adequate parking is the major drawback for me at this location. Unfortunately, on the day I went, most menu it's were not available and they only had a few options. Having said that, I liked the overall layout of the seating area and the ambience.
    3 people found this review helpful 👍

  • 4/5 Mantha P. 2 years ago on Google
    This is the latest KFC to be opened on hill Street. The seating capacity is for about 20 people so not a big outlet. The biggest drawback of this outlet is the parking. The road, (Hill street) doesn't have a lot of parking space available during peak hours as the road gets pretty busy. So you are only left with the 3-4 parking spaces of the outlet. The parking space on the side of the building is not enough to park a sedan as part of the car sticks out into the lane alongside. Bikes of course has enough parking.
    4 people found this review helpful 👍

  • 1/5 Gishan B. 9 months ago on Google • 369 reviews
    Do not recommend KFC spicy biriyani anymore. The portion is so much reduced compared to the previous years. The crispy chiken that they provided us was also not enough. The rice is very dry and it was just a yellow rice, we didn't see even a single piece of onion in there. Not reasonable rice.
    2 people found this review helpful 👍

  • 5/5 Terry S. 1 year ago on Google
    No power because of government so fries unavailable so had a lovely piece of freshly cooked chicken
    2 people found this review helpful 👍

  • 3/5 Anton 1 year ago on Google
    Like other KFCs it serves with the standards. However it was missing a bit of taste or something missing from other branches. Also it has limited menu which is a bit disappointment. It wasn't large place to accommodate more crowds. However it is not located in much busier location and it gives clam. Anyway customers wouldn't feel completely bad when visiting this branch.
    2 people found this review helpful 👍

  • 4/5 Imran R. 2 years ago on Google
    Good environment. Parking could be a crunch during busy hours.
    2 people found this review helpful 👍

  • 1/5 Gayal R. 2 years ago on Google
    Bad experience. Poor service. Staff not helpful. No email confirmation for the web order. Call received to confirm Cash or Card, when the payment option is already selected during checkout. 21 calls to outlet. No response. Second time experience. Food never came. Will boycott KFC Dehiwala web orders for 1 year. PS - Finally order delivered from KFC Nugegoda. Appreciate KFC Nugegoda staff for guaranteed service.
    1 person found this review helpful 👍

  • 1/5 chamara e. 1 year ago on Google
    Worst experience ever 1. No greeting at reception. 02 reception guys act as I m gonna eat from their pockets. 2. They were not repeating the order. 3. They didn't mentioned time to prepare 4. They didn't asked for drink type selection .. they gave coke. 5. No sauce packets..
    1 person found this review helpful 👍

  • 2/5 Iroshi P. 1 year ago on Google
    When I entered no cashier to bill my order. I had to wait nearly 5 minutes to punched the order. Other staff who were there, they are on their own world not bother about the customer. Finally one lady came and call the cashier to take my order. Very poor service. Staff on their own world eating & drinking. Not focus on customer service.
    1 person found this review helpful 👍

  • 4/5 Purusoth 1 year ago on Google
    Recently open KFC. Better than wellawatta marine drive one. Still the price is so high. Not much parking space. Very good service by the staffs. I bought a double decker burger but they put just two chicken pieces in to the burger nothing else priced for 1320 with the drink. Not enough for one person
    1 person found this review helpful 👍

  • 1/5 ilham f. 2 years ago on Google
    Very poor service. Staff not helpful.. Had a bad experience. On the phone and not attending orders.
    1 person found this review helpful 👍

  • 5/5 Priyanga S. 2 years ago on Google
    Good service, friendly staff , nice place
    1 person found this review helpful 👍

  • 5/5 Lasith J. 2 months ago on Google • 121 reviews New
    I visited the outlet to have my usual favorite biryani, which I always enjoy at KFC. The taste was consistent with other outlets, and in comparison to most KFC locations, this one stood out for its cleanliness. The staff was helpful, as is typical in most outlets, and they provided sufficient parking for around six to eight vehicles, from what I recall.

  • 4/5 Mubarak M. 11 months ago on Google • 93 reviews
    The experience was great and the foodstuffs are fresh and delicious. The working crew is helpful and the place ware fabulous!!! ‘It's Finger Lickin' Good'🥘 In fact, it fits perfectly for the party’s and etc… Value money is fair and limited parking 🅿️ slots are available Should try you guy’s #KFCDehiwala #HillsStreet #SriLanka #Colombo #WorldKFC #Kentucky

  • 4/5 Shiiraan N. 8 months ago on Google • 87 reviews
    Located on Hill Street . Its the first time i have been here . Friendly staff . Good service & tasty food too . Its a quite place . Very clean too .

  • 4/5 Pubodha E. 3 months ago on Google • 26 reviews New
    Service is good. Food arrived quickly. In the quality is same as other outlets. Overall it was a good experience and somewhat worth the price.

  • 3/5 Arul Prashanth (Arul O. 1 year ago on Google
    For the international recognition, I went there, but the services were not enjoyable. They do not treat according to standards, as stated in previous reviews; they did not provide ketchup; when I asked, they simply threw away two packets, which is very unappealing; Date: January 1, 2023; time: around 5.30PM

  • 5/5 Jamal D. 2 years ago on Google
    Customer service best

  • 5/5 Sharika D. 3 months ago on Google New
    Food could've been better. Got a spicy rice but it wasn't spicy enough to my personal liking. Service was fast and the outlet was pretty clean

  • 3/5 Tharindu d. 2 years ago on Google
    Feels like an open space, good for a gathering, but the staff is not enough to cater everyone quickly imo.

  • 5/5 Daf K. 2 years ago on Google
    Nice and calm place. Delicious food.👍

  • 2/5 Uthpala S. 2 years ago on Google
    Compared to Mt. Lavinia branch very poor service.You must ask one by one to verify that you have everything in your bag. Poor communication. Need more staff. Proper communication.

  • 1/5 Najma T. 1 year ago on Google
    Very poor customer service The front office, order taking people are gossiping in the kitchen. The customers stay at the cashier point and return. They took such long time to give the order, because they were busy gossiping and laughing. Totally disappointed with the service. I don’t recommend this branch to anyone.

  • 5/5 Mohamed A. 2 years ago on Google
    One of the newest addition to the KFC franchise in SL. Not a huge place I should add but can be accessed from many directions since it's in hillstreet

  • 4/5 Mayuran K. 1 year ago on Google
    Went on as the first customer of the day , treated well and atmosphere looked very clean

  • 1/5 Stephen W. 2 years ago on Google
    When we got home we started having a bit of the chicken( 20pcs drumlets) bit odd. But usually the dehiwela branch provide best services..This time not upto the standard

  • 1/5 Amarasegar S. 2 years ago on Google
    Not well Berger. The chicken smells foul. Not fried well !!!

  • 1/5 Saleem I. 2 years ago on Google
    I bought a 9 pcs chicken bitea for 540/= Not worth its just the size of a popcorn its very small...

  • 3/5 Creator “Rs” t. 2 years ago on Google
    Long time waiting staff not clear

  • 4/5 Nilantha De S. 2 years ago on Google
    Good place to dine-in. However, need to improve it's air conditioning quality since this place's low air conditioning quality doesn't make quality environment and conducive to dine-in. (If they can improve it yes 5 stars can give)

  • 3/5 Sudesh W. 2 years ago on Google
    They can improve on service. New staff needs to care more on their customers.

  • 5/5 Pulith J. 2 years ago on Google
    The service was very quick compared to the last kfc I visit which was a disaster. The food was hot and ppl were very friendly.

  • 3/5 Yoosuf Z. 2 years ago on Google
    Very new outlet for the KFC chain. Good ambience facing the hill street. Moreover still they are understaffed.

  • 2/5 sheika n. 2 years ago on Google
    Food is oki, but the newly introduced sacker is just similar to a bun purchased from a bakery.. Also the the service providers at the counter should be trained on service, when a negative feedback of my last experience was shared the staff just laughed without responding anything..

  • 1/5 withlovebecky 5 months ago on Google • 1 review
    Mix the freaking rice properly. we don’t pay to just eat some white rice. This actually looks so disgusting and it tasted bad too. I suggest u fire your chefs if they cant even do their job properly. Dehiwala KFC never fails to disappoint. Never ordering from yall again.


Call +94 112 720 334 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Late-night food
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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