Hotel City Star image

Hotel City Star

Hotel

Polished rooms in a contemporary budget hotel with a restaurant, a terrace & a gym. People often mention hotel, staff, room, stay, service, good, Delhi, rooms, Hotel, Star,


Address

8718, Desh Bandhu Gupta Rd, Arya Nagar, Paharganj, New Delhi, Delhi 110055, India

Website

www.hotel-citystar.com

Contact

+91 11 4352 8111

Price rating

$33/night

Rating on Google Maps

4.10 (1.6K reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (58) staff (34) room (32) stay (27) service (23) good (22) Delhi (21) rooms (21) Hotel (20) Star (20)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 YAMINI M. 2 years ago on Google
    ๐Ÿ˜„Hotel was super cool, but whatever bookings they receives from booking.com they charge extra money as good and service taxes. As I got a consession from booking.com but they denied to take only that amount. The room which I selected had a exceptional services, room was neat and clean. But Bathroom as shown in the pictures was tiny according to expectations. Rooms services are very poor. We ordered some sancks which we got after 1 hour But Staff is kind and helpful. However it is but I loved my stay and wanna visit again. Room offered fridge cupboard,and a smart AC controller, but I attracted by the super room lock facilities also It is near from New delhi railway station and easy reachable, market is so near and also McDonald is just on walking distance I would recommend the stay in Hotel city Star.
    5 people found this review helpful ๐Ÿ‘

  • 5/5 Muhsin C. 8 months ago on Google
    Hotel City Star is highly recommended for its convenient location near New Delhi Railway Station, making it easily accessible for travelers. Situated in Paharganj, the hotel offers a pleasant ambiance with its attractive interior decor. The hotel's interior is tastefully designed, creating a welcoming atmosphere for guests. The attention to detail in the decor adds to the overall aesthetic appeal of the property. The rooms are well-maintained, providing a comfortable and relaxing space for guests to unwind after a busy day. One of the highlights of Hotel City Star is the excellent service provided by the staff. The attentive and friendly nature of the hotel staff enhances the overall guest experience. They are always ready to assist with any inquiries or requests, ensuring a pleasant stay for all guests. Moreover, the hotel's location in Paharganj offers easy access to various attractions, markets, and transportation options in New Delhi. This makes it convenient for travelers to explore the vibrant culture and heritage of the city. In conclusion, Hotel City Star is a highly recommended option for those seeking a conveniently located hotel near New Delhi Railway Station. With its pleasant interior and excellent services, it promises a comfortable and enjoyable stay for guests visiting the bustling city of Delhi.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Geoff C. 3 months ago on Google โ€ข 88 reviews New
    A gem of a hotel. The staff for us did a grand job, from check in, on arrival, to security, as we left. Well done and thanks. Breakfast was a good choice of Indian dishes and cereals, whilst the room service provided a well flavoured couple of dishes in a short time, and a good price. Keep up the good work, we will recommend you to friends.

  • 5/5 kirthika k. 8 months ago on Google
    Hotel City Star is highly recommended for its convenient location near New Delhi Railway Station, making it easily accessible for travelers. Situated in Paharganj, the hotel offers a pleasant ambiance with its attractive interior decor. The hotel has a few amenities, including a restaurant, a bar, and a small gym. There is also a 24-hour front desk and room service. The hotel's interior is tastefully designed, creating a welcoming atmosphere for guests. The attention to detail in the decor adds to the overall aesthetic appeal of the property. The rooms are well-maintained. One of the highlights of Hotel City Star is the excellent service provided by the staff. The attentive and friendly nature of the hotel. The ambience is very nice. The room service which I got is very fast and genuine. Staff is very humble. If you are searching for a place which is very cool and in budget just go for this place for sure. In conclusion, Hotel City Star is a highly recommended option for those seeking a conveniently located hotel near New Delhi Railway Station. With its pleasant interior and excellent services, it promises a comfortable and enjoyable stay for guests visiting the bustling city of Delhi.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Kulwinder S. 2 years ago on Google
    They are cheat first they ask cash mei pay karde advance then if u stay for couple of days they play a game some cleaner or someone will collect cash and later deny that you paid this was my experience Ravi was the guy on counter also no hot water beds have cockroaches kitchen is so dirty overall worst management there is a bald guy I asked him to check cctv of the timing I paid cash he says camera not working for that particular day
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Shwetha S. 3 months ago on Google โ€ข 66 reviews New
    Best budget friendly hotel for family. Rooms size was decent and clean. Food was really good. Hotel is on main road and easy to locate. Overall had a comfortable stay at this hotel.

  • 3/5 L. F. 1 month ago on Google โ€ข 5 reviews New
    We had room 402 and it was terrible. There was a mothball smell that permeated the room and followed in our clothes to our next destination where we had to do all of our laundry to rid the smell. There is no shower door so water goes everywhere. There is a mold mildew smell behind the headboard of the bed. The air does not circulate unless you put the ceiling fan on high. The main front desk guy didn't seem to care about the room issues. Other staff were wonderful! One employee even walked us to an ATM. The restaurant staff work very diligently preparing a nice variety of food for breakfast and ala carte for dinner. We enjoyed meeting them and leaning about their lives. There are no spa services here as reported by someone else although there is a modest gym. I would not rate this as a 5 star hotel. This is an industrial area, heavy with traffic. Easy to get a tuk tuk and get to the train station if you are going to travel that way. Seemed a bit out of the way tho if you needed to travel anywhere by car.
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Yassine B. 1 year ago on Google
    The staff is very nice and try to be helpful as much as possible (making recommendations, sharing suggestions, finding and negotiating taxi/auto) The facilities are to be improved (quite old rooms with average furniture quality). The big issue for us was that the area in which this hotel is located and I the neighborhood are extremely popular and incredibly crowded with questionable hygiene.
    1 person found this review helpful ๐Ÿ‘

  • 2/5 Abhishek K. 4 months ago on Google
    Worst experience. Rooms are very small with no sanitation. Showers were not working. Staffs are not at all polite and rather very rude with no cooperation. Foods are okay but service is quite bad. I wont be returning to this hotel ever. Location is not that great too, did not find any nice place near it.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Pratik U. 6 months ago on Google
    I had a fantastic stay at Hotel City Star! The location is unbeatable, with both the railway station and metro station just a stone's throw away. This made exploring the city incredibly convenient. The hotel staff were exceptionally friendly and attentive, ensuring that my stay was comfortable and enjoyable. The rooms were clean, well-maintained, and had all the amenities I needed. I also appreciated the delicious food options available at the on-site restaurant. Overall, a five-star experience, and I can't wait to return on my next visit!
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Anirudha G. 2 years ago on Google
    Firstly, dont book any hotel in this lane based on Oyo or google photos. Check rooms before booking. This hotel is best at moderate cost. Rooms are neat and clean. Wash rooms are kept very clean. Service is also good. Entrance to room ambience and cleanliness well maintained.
    1 person found this review helpful ๐Ÿ‘

  • 2/5 Nathan R. 1 year ago on Google
    Bad. 85 AUD per night was far too much - 50 maybe. The showers don't work, I was waiting for 10 minutes with cold water and just had to leave because I had a plane to catch. The room is cramped and doors don't fully open and block access to other parts of the room when open. Towels were in piles in the corridors, as well as takeaway food containers. The breakfast is meagre. Service is lovely but overall not good enough. Also, be careful with your baggage. The location is dangerous and notorious. Our local driver whom we travelled with for 6 days warned us of this.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Eugene 1 year ago on Google
    The most awful hotel I have ever stayed at. When I came, there was no hot water. I asked these guys 3 times to come and fix the problem and they refused to believe me. They came three times and three times there was no hot water. When I came I also asked if the influx of water was strong enough, and they said "Yes". The reality was there was a very poor influx of water. The personnel, most of them speak poor English. This hotel doesn't deserve to charge that money for their services. The staff were polite though. Today's administrator was rude. Don't use the tour agency in this hotel either. It sucks. Some fly by night operation. The windows are not sound proof. It is not calm at nights. So, there is no hot water. The services suck. Don't go there.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Michael C. 1 year ago on Google
    Great hotel in a good location. Near NDLS station. The staff were great, helpful and always happy to to make the stay better. We had breakfast and some evening meals where we found the food to be of a good quality. The rooms were cleaned daily and nothing was too much trouble. We will stay again when in Delhi.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Mr R. 1 year ago on Google
    Professional and friendly staff. Rooms are clean and comfortable. Front desk and room service like in 4 star hotel. I left my 4 suitcases for a few days and when I came back all was fine. The most important is that I was feeling very safe with this place. Compared to other hotels in neighbourhood this is brilliant.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Mohit W. 1 year ago on Google
    City Star hotel is best in that area paharganj and so amazing service Rooms are very beautiful and comfort vaitors provided good service and helpful
    1 person found this review helpful ๐Ÿ‘

  • 1/5 mahi 2 years ago on Google
    not nice at all now management changed or staff changed i donโ€™t know now they want cash for stay no toiletries charged drinking water no hot water in shower just show off lighting n central aircon reception has control of aircons in room which they donโ€™t on only worst hotel
    1 person found this review helpful ๐Ÿ‘

  • 4/5 Mia Q. 3 months ago on Google โ€ข 11 reviews New
    Good hotel, comfortable rooms, excellent room service, great views onto a classic busy Delhi street. Great staff. We spent 3 nights here during our India travels and were very satisfied.

  • 1/5 Mat d. 11 months ago on Google
    Very basic hotel , very rude receptionist . Please keep your wallet with you , do not leave it in your room even when you go for the breakfast. My $500/- was stolen from my room in this hotel . They are all after the money . Go the hotel at your own risk .

  • 5/5 95 MFF HOLDING FOR F.A.B TECHNOLOGY C. 2 years ago on Google
    This place is safe staff a lot of take are and room is great

  • 3/5 Sundar M. 2 years ago on Google
    Pretty good location. Staff was very helpful. Clean rooms.

  • 5/5 SUBHAS G. 2 years ago on Google
    It's a nice one for staying. location , service and well behaved staffs are available in this property.

  • 3/5 Apoorva G. 2 years ago on Google
    Good but not managed

  • 5/5 Anshik B. 5 months ago on Google
    The service of the hotel is superbly amazing. The staff is so supportive and cooperative. They will help you as much as possible. The rooms are so clean & hygienic. The management is so nice.

  • 3/5 Sheebu J. 3 years ago on Google
    Convenient location. Not too big but cosy. Rooms are above average and less noisy to.next to.busy road.

  • 5/5 Avinash t. 8 months ago on Google
    During my recent trip to New Delhi, I had the pleasure of staying at a wonderful hotel near New Delhi Railway Station. The proximity of Hotal City Star to the station made it an excellent choice for my travel needs, and I couldn't have been happier with my stay. From the moment I arrived, the hotel staff greeted me warmly and efficiently checked me in, ensuring a smooth and hassle-free process. Their professionalism and friendliness immediately made me feel welcome, which was a great start to my stay.

  • 5/5 Sans โ€œMahadevโ€ T. 8 months ago on Google
    I recently had the pleasure of staying at Hotel City Star during my visit to New Delhi, and I must say, it was a fantastic experience from start to finish! This hotel exceeded all my expectations, and I am delighted to leave this glowing review. From the moment I stepped into the lobby, I was greeted with warm smiles from the friendly staff, who provided a seamless check-in process. The hotel's location on Desh Bandhu Gupta Road in Paharganj is excellent; it's conveniently close to the main attractions and public transport, making it an ideal base for exploring the city. The room I stayed in was immaculately clean and well-maintained, offering a comfortable and relaxing environment after a long day of sightseeing. The amenities provided were top-notch, and I especially appreciated the plush bedding, ensuring a restful night's sleep. What truly set Hotel City Star apart was the exceptional service provided by the staff. They were always attentive to my needs and went out of their way to make me feel at home. The on-site dining options were also outstanding. The hotel's restaurant served a delightful array of dishes, and the breakfast buffet was a delicious way to kick-start the day. In conclusion, Hotel City Star is a true gem in New Delhi. I cannot recommend this hotel enough to anyone visiting the area. Whether you're in the city for business or leisure, you're guaranteed to have a memorable and comfortable stay here. Kudos to the entire team for creating such a wonderful experience for their guests. I will undoubtedly choose Hotel City Star on my future trips to Delhi!

  • 4/5 Raghuvansh S. 3 years ago on Google
    Rooms + Hospitality is very good in such a budget. Bathroom is quiet small otherwise would have given 5 star rating

  • 5/5 RTime C. 6 months ago on Google
    City Star is a good hotel at Paharganj area, Delhi., neat and clean and warm welcoming. Reception person are well mannered, guided properly to designated room and explain, very courteous humble and gentle person. Food quality is good with taste with traditional ethics. Rooms are very nice, well maintain with nice views..

  • 5/5 Singer Ravi P. 5 months ago on Google
    Hotel City Star is highly recommended for its convenient location near New Delhi Railway Station, making it easily accessible for travelers. Situated in Paharganj, the hotel offers a pleasant ambiance with its attractive interior decor. The hotel's interior is tastefully designed, creating a welcoming atmosphere for guests. The attention to detail in the decor adds to the overall aesthetic appeal of the property. The rooms are well-maintained, providing a comfortable and relaxing space for guests to unwind after a busy day. One of the highlights of Hotel City Star is the excellent service provided by the staff. The attentive and friendly nature of the hotel staff enhances the overall guest experience. They are always ready to assist with any inquiries or requests, ensuring a pleasant stay for all guests. Moreover, the hotel's location in Paharganj offers easy access to various attractions, markets, and transportation options in New Delhi. This makes it convenient for travelers to explore the vibrant culture and heritage of the city. In conclusion, Hotel City Star is a highly recommended option for those seeking a conveniently located hotel near New Delhi Railway Station. With its pleasant interior and excellent services, it promises a comfortable and enjoyable stay for guests visiting the bustling city of Delhi.

  • 4/5 Lorrie B. 1 year ago on Google
    My favorite thing about this hotel was the staff. They were very welcoming and helpful, and went to great lengths to help me secure a COVID test for my return to the US. I stayed in only modestly priced hotels in India, (requiring only safe, clean and friendly, not fancy) and this one was my favorite. Not my favorite street location, but I enjoyed my stay nonetheless. I would stay there again. The only problem I encountered was no hot water.

  • 4/5 Shiva k. 9 months ago on Google
    Its very good hotel for family friends and well wishers and new couples also hotel atmosphere service also an excellent and go once you all are definately says its excellent service

  • 4/5 Adityendra Pratap S. 2 years ago on Google
    Best part is location of hotel, i felt rooms are fine but centrally Ac dont cool much need to use fan, hot water not works as well. Bathroom and rooms are clean.food order usually takes hours to come, only chicken items are good. I would recommend to eat out.

  • 1/5 Priyank K. 1 year ago on Google
    Pathetic staff. Stay away. We went to stay in this hotel for 1 night and all we can say that our experience was very bad. Staff is not welcoming and rude. They don't have there own parking space and ask guests to park vehicle on the road. They charge you super high rates without breakfast.

  • 5/5 Deepak G. 2 years ago on Google
    Excellent hotel great staff rooms all up-to mark

  • 2/5 giddy 1 year ago on Google
    The staff were super friendly except the manager... The room was decent but the workers again super nice

  • 4/5 Jayesh K. 2 years ago on Google
    Nice hotel, service also good, near by New Delhi Railway Station

  • 4/5 tony S. 1 year ago on Google
    Rooms are very clean and reception area is nice and open. No restaurant so no breakfast buffet. Only room service

  • 4/5 Sofia B. 1 year ago on Google
    I stayed one night at the hotel city star before heading back home. The staff was constantly nice and helpful. The room was clean and nice. Nothing fancy but perfect for the price paid. I had lunch in the restaurant in the basement and I loved it. I only give them 4 stars because I arranged while checking in with the people at the front desk a wake up call and a taxi and I didnโ€™t get any of both. Nevertheless, they were very helpful helping me to find an alternative that turned out to be Uber. So it was ok.

  • 1/5 Sameer S. 2 years ago on Google
    7 rooms were booked for stay from 13th to 16th of March 2022..When arrived on 13th evening only 1 room was made available & another 3 rooms were adjusted in nearby Balaji hotel. Hotel staff was demanding extra money for alloting rooms.Day time reception staff was very abusive when talking on hotel phone even when people were sitting in the hotel lobby.. I strongly suggest people to be very careful when booking this hotel as they do not honour online booking from websites and demand extra cash for alloting rooms

  • 1/5 Fedor V. 1 year ago on Google
    No hot water in December. It was the case in my room. I stood for 10 min in the shower and no hot water came. Asked the reception to do sth about it. They sent the staff 3 times to fix it and it was room temperature. The water was hardly warm. The furniture inside is old. This place might be ideal for backpackers or those who save the money on every single thing. I was too tired after I came from the airport, and didn't have the energy to check out. Avoid this place by all means. The location is full of beggars and slums around. The receptionist tried to persuade me they had hot water. Was quite rude when I checked out.Isn't worth the money and time staying there. They have a tour agent inside that hotel who sold me the tour on the day when the Lotus Temple was closed. So, make conclusions.

  • 4/5 English on the M. 11 months ago on Google
    Good value stay near the NEW DELHI railway station (NDLS). Comfortable rooms, good breakfast, and a great rooftop terrace with views of the chaotic traffic down below. Wi-Fi worked fine. Connaught Place restaurant and bars are an easy 20-min walk. Try "Ministry of Beer CP" for good craft beer and gastro-pub bites.

  • 5/5 Sopanraje U. 2 years ago on Google
    Best ambiance , Best service and co operative staff. Food is very coastly

  • 4/5 Miara P. 1 year ago on Google
    It's really good value for what it costs. And the breakfast buffet and room service was quite good. Room and bedding was clean. Water supply is a different story because the pipes run hard water.

  • 4/5 Natalie J. 1 year ago on Google
    Very nice hotel. Conveniently located near Connaught Place, although would not recommend walking back late evening, day time it's okay. The hotel staff were very nice and the room was comfortable. The breakfast buffet was 250INR and it was tasty with both Indian dishes or pancakes and eggs upon request. The shower pressure was great but the hot water was not working the 2nd morning. The gym was well equipped but a little dusty. A minor inconveniences when compared to having a well equipped gym :) Overall, a good hotel in a great location at a reasonable price. I woukd highly recommend!

  • 5/5 AMBRISH P. 9 months ago on Google
    ago I stayed one night at the hotel city star before heading back home. The staff was constantly nice and helpful. The room was clean and nice. Nothing fancy but perfect for the price paid. I had lunch in the restaurant in the basement and I loved it. I only give them 4 stars because I arranged while checking in with the people at the front desk a wake up call and a taxi and I didnโ€™t get any of both. Nevertheless, they were very helpful helping me to find an alternative that turned out to be Uber. So it was ok. I stayed one night at the hotel city star before

  • 4/5 Bosco R. 10 months ago on Google
    I booked this hotel after reading reviews. Really very smooth check in. The staffs are very helpful. Front office is professional approach. Room is very clean and equipped with all amenities.

  • 4/5 Mersheed H. 10 months ago on Google
    Stayed from 10th to 13th May 2023 with my wife..Stay in midst of town and easily connected.. Good food, decent breakfast buffet and courteous staff. Sound proofing in rooms gives you calm environment in midst of delhi noise.. Over all recommended ๐Ÿ‘๐Ÿป

  • 5/5 JACK S. 6 months ago on Google โ€ข 2 reviews
    Innovative, cozy, and memorableโ€”my stay at this hotel was a delightful surprise. The staff's friendliness was like a warm welcome hug, and the room felt like a personal haven. Location-wise, it's a hidden gem, nestled near all the must-see spots. And let's talk about breakfast: they turned it into an art form! The only downside? Leaving this charming oasis.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Arihant J. 5 months ago on Google โ€ข 2 reviews
    Hotel City Star is highly recommended for its convenient location near New Delhi Railway Station, making it easily accessible for travelers.The staff's friendliness was like a warm welcome hug, and the room felt like a personal haven. From the moment I arrived, the hotel staff greeted me warmly and efficiently checked me in, ensuring a smooth and hassle-free process. Their professionalism and friendliness immediately made me feel welcome, which was a great start to my stay.

  • 5/5 Rohit S. 5 months ago on Google โ€ข 2 reviews
    Absolutely fantastic experience at the 5-star hotel! Impeccable service, luxurious amenities, and attention to every detail made our stay unforgettable. The staff was incredibly friendly and accommodating, ensuring our every need was met. The rooms were elegant and comfortable, offering stunning views. Dining options were exquisite, catering to diverse tastes. The spa and leisure facilities were top-notch, enhancing relaxation. Overall, a flawless stay that exceeded all expectations. Highly recommended for a truly indulgent retreat! โญ๏ธโญ๏ธโญ๏ธโญ๏ธโญ๏ธ

  • 5/5 ultrez e. 3 months ago on Google โ€ข 1 review New
    Hotel City Star exceeded all expectations! From the warm welcome to the cozy room, every detail radiated comfort. Impeccable service and a delightful ambiance made my stay truly memorable. A hidden gem in the heart of the city


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