Hotel Good Palace image

Hotel Good Palace

Hotel

Contemporary hotel offering sleek rooms, plus a casual restaurant & a 24-hour coffee shop. People often mention hotel, staff, good, stay, service, rooms, room, Good, water, experience,


Address

15A/63, Ajmal Khan Rd, opp. Roopak Store, Block 15A, WEA, Karol Bagh, Delhi, 110005, India

Website

www.riohotelsindia.com

Contact

+91 97114 60848

Price rating

$20/night

Rating on Google Maps

3.20 (852 reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (28) staff (17) good (16) stay (12) service (11) rooms (10) room (10) Good (9) water (8) experience (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 NARESH K. 5 months ago on Google
    There is no option to put less than one star, most pathetic hotel rooms and services they offer. Never stick to what they say. Do not waste your money here, instead check out nearby options
    2 people found this review helpful 👍

  • 1/5 Ridhisha R. 1 year ago on Google
    Worst Experience at this hotel. 1. There is no 24*4 hot water supply in the hotel. Even after requesting them for a hot water supply in the bathroom at around 9 pm for my toddler baby there was no hot water. 2. There are no geyser in the rooms so for hot water supply in the bathroom you have to call. 3. There was no intercom in our room 4. Worst customer service because even for a tea and water I had to wait 2-3 hours. 5. Since the hotel is situated in the busiest Market finding a parking space will be a challenge. 6. Mattress was not comfortable 7. Staff was not polite.
    1 person found this review helpful 👍

  • 4/5 Yashwant R. 1 year ago on Google
    Located in the heart of Karol Bagh just besides Punjab Sweets, this is a decent hotel with average facilities (don’t expect much). It’s location is it’s USP. They were not able to give us the allotted room and made an alternate arrangement in other room of the same hotel after a wait of almost 45 minutes.
    1 person found this review helpful 👍

  • 1/5 P Vipul R. 1 year ago on Google
    Worst place. Bad behaviour. Very bad staff and they were very bad with behaviour. If possible i would have logged a complaint against them. They totally wasted our time.. and the manager was drunk and misbehaved with my mother. I would recommend you should never visit this place. There are far better place to stay in the location. And the food was horrible and stale and unhygienic food.. Overall ratings is very bad worst experience.. i won't even give a star to them ..
    1 person found this review helpful 👍

  • 1/5 Manjeet S. 5 months ago on Google
    There should be some option to rate on negative scale. Worst staff Lift never works. Mis behave and threatening sort of staff. They all work in unity against you. Once booked , you will never try again
    1 person found this review helpful 👍

  • 5/5 Sunita M. 2 years ago on Google
    Such a so good hotel Good palace.it is Highly likely service. I am fully satisfied with this service..
    1 person found this review helpful 👍

  • 5/5 Riya M. 2 years ago on Google
    This is highly recommended and best Hotel Good palace is best and fantastic Service.i am fully satisfied and like this..
    1 person found this review helpful 👍

  • 5/5 Kiran K. 1 year ago on Google
    My sister and I had a great time. We was there for wedding shopping. The location of the hotel is very convenient as its right in the middle of shopping area. Any time tired we could just walk back to our room for some rest. Room condition bit of run down but still it was very comfortable. Was clean and good condition. Staff was overwhelming. Very helpful and friendly. Special thanks to staff Sandeep, Visas, Raj and Shiv Lal. The door keeper was very attentive. Before reaching the main entrance the door is open to welcome you. Will definitely come back again to this hotel. We stayed for 11 days non even a day we felt uncomfortable or unsave. Had a great time.

  • 5/5 पिंकु �. 5 months ago on Google
    I am very happy to your service .your staff is good and your rooms are neet and clean thanks bro to give me a greet service

  • 5/5 Anil paswan P. 1 year ago on Google
    Great hospitality by hotel good palace.. Reception people's to all staff helpful and cooperative. Overall nice experiences.

  • 5/5 Shrikant A. 1 year ago on Google
    Hotel situated in prime location nearby metro, restaurants and karolbagharket. Services is good staffs are helpful. Overall nice experience.

  • 5/5 Amaresh P. 1 year ago on Google
    Nice hotel staffs are cooperative and helpful really I enjoyed here I would recommend who wants to visit delhi.

  • 1/5 suraj s. 1 year ago on Google
    I found camera ..in bathroom .when i complained manager say ..he is providing me another room. Bhai mms bante hain .

  • 1/5 Anupriya R. 1 year ago on Google
    Highly NOT recommended. Pathetic rooms, no proper winter beddings or equipments, unhygienic, food not worth the money. Poor service and that too really slow. Location is bad too. Staff attendants apart from one or two were so unwelcoming.

  • 1/5 Mayank L. 1 year ago on Google
    Worst hotel to live, not even a single thing works properly. There is no cleanliness, bedsheets are dirty, the bathroom is not renovated since ages, there is no hot water. The service is very poor and the staff is not ready to listen to any of your requests.

  • 4/5 Deepak Kumar A. 4 months ago on Google
    Our recent stay at Hotel Good Palace was a pleasant experience. We booked two rooms as the hotel's proximity to the wedding venue was ideal for our stay. The location proved convenient, allowing us easy access to the wedding festivities. A standout feature of our stay was the excellent service provided by Mr. Vikas Arora. His attentiveness during a late-night check-in was commendable. Recognizing the inconvenience caused by ongoing facelift work at the hotel, Mr. Arora went the extra mile to upgrade our room. This thoughtful gesture not only addressed our breathing concerns but also enhanced our overall comfort. The hotel staff, in general, exhibited professionalism and contributed to the positive experience. While the ongoing upgrades were noticeable, the accommodating service, especially from Mr. Arora, mitigated any inconvenience. In summary, Hotel Good Palace is a suitable choice, particularly for events in the vicinity. With the completion of upgrades and additional improvements, the hotel has the potential to earn a higher rating. Currently, I would rate our stay at a commendable 4

  • 1/5 sujata s. 3 months ago on Google New
    V bad experience fr ths place please don't go thr, thr staff, room nd services r nt gud

  • 1/5 Asha H. 3 months ago on Google New
    Bathroom and wash basin block. Room service is very late. Too crowded place. Cab drivers can not come especially in the evening. No proper place to park vehicle.

  • 5/5 Bhuvneet C. 5 months ago on Google
    This hotel is so good Service is very fast and staff is friendly Their rooms are clean and tidy with new essentials Food is also very good

  • 4/5 Vimal G. 2 years ago on Google
    staff is very cooperative. But most electrical sockets are not working properly. Bathroom not in good condition

  • 2/5 Arbin S. 1 year ago on Google
    Good location but rooms desperately needed renovation and staff needed to be polished to handle guest

  • 4/5 Aman S. 1 year ago on Google
    It is a good hotel to stay in I spent 3500 Rs for 2 rooms 5 person Service in the hotel is good, rooms are air conditioned I checked out late at 2:00 p.m. for that they charged 400 rupees extra Over all it was a good experience

  • 1/5 Kunal A. 1 year ago on Google
    Rooms are not as shown...bad place and overpriced too..staff behaviour is bad except a few.. Location is the only good thing.

  • 1/5 Tamanna K. 1 year ago on Google
    Worst hotel and staff is also rude. Very bad service. No tv. Bathroom could be more better

  • 1/5 gurunathan r. 1 year ago on Google
    Nice experience in my stay. Reception people is very cordial and helpful for our local trip. Good!

  • 5/5 Vinod R. 1 year ago on Google
    One of the best hotel for buisness traveller i tell you whenever I come to Delhi i first preference is hotel goods palace all staff are good and cooperative specially manager mr shamsher is gentle man,he is ready to help at any time Thanks a lot ,and last but not the least the food is super good tasty hygienic specially fried rice and palak paneer 5 star ✨

  • 2/5 K.H. B. 2 years ago on Google
    First I was allotted Room No.106, it's door lock didn't work. Then shifted to Room No.205. There also TV didn't work, no night lamp. Moreover,water quality was worse. So, I didn't take bath.

  • 5/5 Ritika M. 2 years ago on Google
    It is more than just a lodging. Epitome of well managed business. Please look forward to a great stay and learning experience too.

  • 5/5 Baadshah B. 2 years ago on Google
    One of the best Hotel nearest me i ever visited with best surrounding wth best nature all the food qualites are nice i recommend all to visit it once

  • 5/5 kamruddin p. 2 years ago on Google
    I am staying in this hotel since 2017 and I would love to stay here whenever I will travel to Delhi. Even I am lucky enough to stay in their other hotels at Nainital and Jim Corbette National Park, where I got the same best treatment from the hotel management. The most important matter to stay in this hotel is the staff behavior. All the hotel employees are very helpful and well-behaved. Specially I can mention about Sanjay Ji, Akaash Ji and Ashok Ji of front desk. It is one of the best hotels in Karol Bagh at a very reasonable price. Highly recommended.

  • 1/5 Bharath P. 2 years ago on Google
    Very very bad quality, TV running in black and white. There were no WATER HEATER, Nothing is there paid 5000 for 2 nights not even worth for 1000 for 2 nights. They didn't clean our room even we informed to clean when we go out for a day tour and return back to same room. Poor services very very poor services. I recommend tourists from other states not to choose this Graveyard 🪦. They provide One time sealed bottle and then they collect the empty bottles and refill that and charge 30rs for filling. Google should provide negative stars too. Perfect to give -5 stars

  • 3/5 Suresh K. 2 years ago on Google
    Cant taste the water due to its high hardness..

  • 5/5 Krishna C. 2 years ago on Google
    Good one in Karol Bagh. It's very near to Metro and many shopping places.

  • 3/5 Neha G. 2 years ago on Google
    Decent hotel. Good staff

  • 4/5 Abhijeet K. 2 years ago on Google
    Overall hotel is better but not best. Hotel staffs are supportive . My only concern is that they don't clean the room daily.so in this pandemic it's good for tourists health point of view.

  • 3/5 Sandra J. 2 years ago on Google
    Good place to stay.Clean rooms and it is situated in the shopping area Karolbagh .Saranavana bhavan restaurant is next to the hotel.Staffs are good. I stayed here for about 7 days.They will arrange the vehicles if we need. Metro station is also a few metres away


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