SPOT ON Hotel Shyam Palace Near New Delhi Railway Station image

SPOT ON Hotel Shyam Palace Near New Delhi Railway Station

Hotel Bed and breakfast Guest house Inn Motel Lodge Serviced accommodation Villa Serviced apartment

One of the Most Reviewed Bed and breakfasts in Paharganj


Address

1254, Sangtrashan Market, near Sai Baba Temple, Bazar Sangatrashan, Mantola Mohalla, Kaseru Walan, Paharganj, New Delhi, Delhi 110055, India

Website

www.oyorooms.com

Contact

+91 124 620 1616

Rating on Google Maps

2.50 (591 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (26) hotel (18) experience (10) worst (8) stay (8) Worst (7) rooms (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 FAIZAN A. 1 year ago on Google • 5 reviews
    I request to all user don't go there they are making fraud they charge extra amount after check in and arguing. Staff's behavior is so rude. Room toilet too dirty and rate( chooha) will disturbe you in every room. AC is not working condition. Hotel manager changed room in every 2 hours it's done 4 times.
    5 people found this review helpful 👍

  • 1/5 Vivek M. 2 years ago on Google • 3 reviews
    Please do not book this hotel ever in your life. Do not book this on the basis of what images of rooms they have. Rooms were terrible there. Bedsheet, washrooms are so bad that you can't even imagine. I booked two rooms and they didn't have available rooms in their property. Staff mis behaved with us when we complaint about the room condition and availability of second room. Somehow, All four of us managed in one room in night. Staff was ready to fight with us. Washrooms are worst than public toilets. DO NOT BOOK THIS PROPERTY EVER. I don't know how they have this much good reviews and suprised who gave these reviews. Had terrible experience there.
    4 people found this review helpful 👍

  • 1/5 Akash R. 2 years ago on Google • 3 reviews
    worst area. the worst hotel i have ever stayed. completely dusty area, dusty room, wall, fans even the bed sheets. you can see accumulated dust on walls, fans, floor. Horrible rooms. No hot water. Very big steps to climb. once you pay money you are least bothered by the manager. it is also not near to railway station, situated in a congested small gully. better to stay on roads.
    4 people found this review helpful 👍

  • 1/5 Abhilash M. 1 year ago on Google
    Worst experience in my life after seeing the room I refused to stay there The pic was available on the website or Google they are fake.
    3 people found this review helpful 👍

  • 1/5 Pritam B. 1 year ago on Google • 91 reviews
    Third class check in They refuse to check in although i have online booking. And oyo give me Rs 78 refund for cancelation. UPKAR KAR RAHE HO KYA BE. ITS A FROD . Dont do booking in this hotel.. i am from nagpur and in delhi at 5 o clock morning its too bad experience for me to search new hotes insted i am having OYO booking. I am going to complain in consumer forum for this.
    2 people found this review helpful 👍

  • 2/5 Jerrin J. 4 months ago on Google • 297 reviews
    Room is very bad. Bathroom is very dirty. First when I got the room, they haven't changed the bedsheets and pillow covers. Later after I said I can't sleep it was changed. Never go there with family. Since I was alone I could somehow spent the night. Room boy was helpful as he helped to change the bedsheets immediately after I asked him.

  • 2/5 Swapnil K. 2 years ago on Google • 14 reviews
    I stayed in a non-AC room for 1 day & 1 night: It had stainy walls, felt unhygienic. Bathroom are old, not so good. In my case the flush wasn't working properly, I told staff twice about that and they didn't care about it. There's no hot water. Bed and sheets were okay. This place doesn't have lift. The locality is very crowded, everything is sticking one another building and small roads Overall if you want a room for few hours, it's okay to stay here but will not recommend for long stays
    2 people found this review helpful 👍

  • 1/5 damareswara m. 1 year ago on Google
    Worst hotel experience in my life , it's totally scam. Rooms are very bad. According to local auto guy it's a semi redlight area. Please don't prefer it.
    2 people found this review helpful 👍

  • 1/5 Jigar p. 8 months ago on Google • 10 reviews
    My recent booking at this hotel was nothing short of a nightmare, and the experience left me feeling completely swindled and cheated. The hotel manager's deceptive behavior right from the start set the tone for this disastrous ordeal. Upon arrival, the manager hurriedly took charge of the payment before even showing me the room. Foolishly, I obliged, thinking that the room would at least live up to some basic standards. Little did I know that I was about to enter a room that could only be described as a cesspool of filth and neglect. The room was beyond disappointing; it was downright appalling. The towels provided were threadbare and stained, making me question if they had ever seen a washing machine. The toilet was in a deplorable state, and the stench emanating from it was unbearable. It was evident that proper cleaning and maintenance were alien concepts to this establishment. What added insult to injury was the lack of a TV in the room, despite the hotel advertising it as one of their amenities. I was looking forward to some downtime with entertainment, but that hope was quickly dashed. It was like stepping back in time to an era before televisions were invented. But the worst was yet to come. The bedsheet was so filthy and stained that I couldn't even muster the courage to sleep in it. The entire room screamed of negligence, and I couldn't believe that they had the audacity to charge extra for this pitiful excuse for accommodation. To make matters even more infuriating, the manager had the nerve to demand additional money through an online UPI transaction. It was an absolute scam, and I felt cornered and helpless, trapped in this terrible excuse for a hotel with no other options at that hour. I implore anyone considering staying at this hotel to look elsewhere. This place is an absolute disgrace and a rip-off. The manager's shady tactics, combined with the deplorable state of the room, left me regretting my decision to stay here from the moment I stepped foot inside. Save yourself the trouble and your hard-earned money. The lack of basic amenities, unhygienic conditions, and dishonest practices make this hotel a place to avoid at all costs. Spare yourself the disappointment and frustration and find a more reputable and respectable establishment for your stay.
    1 person found this review helpful 👍

  • 4/5 Dhiraj G. 2 months ago on Google • 12 reviews New
    The hotel was good but if u don't have your stuff so u have to pay for much more than outside

  • 1/5 Sri NRKR Textiles Pvt Ltd Chebrole U. 8 months ago on Google • 11 reviews
    Worst Experience I ever had. Worst service. No cleaning. Checked out the room with out chech in. Wantedly shut down the Power to my room

  • 1/5 Sanjay K. 4 months ago on Google • 3 reviews
    Rooms were too much dirty, beds were full of termides, tv, wifi, hot water, room service were missing. Arguments upon not accepting the money which was mentioned on the website. Totally unprofessional and disappointment 😥😥😥

  • 1/5 Jaydeep B. 1 year ago on Google
    It was the worst plqce. The rooms werenot at all clean. Not recommenended place. Owner is fraudy. They have change extra GST when you are checking Out. So never stay here and never book online this hotel.

  • 1/5 Jaydeep B. 1 year ago on Google
    Worst experience in my life after seeing the room I refused to stay there The pic was available on the website or Google they are fake. Never Stay in this hotel.

  • 1/5 MAHESH B. 1 year ago on Google
    The Worst Experience. The management is too bad and the services are to poor. The don’t even provide water and soaps, they charged from us. The blanket is not even washed properly 🥶🥶.🤢🤢🤢🤢🤢🤢🤢

  • 1/5 Asif J. 1 year ago on Google
    Never stay in this place.they didn't take Agoda booking and taken 400 extra.and they given me a room which I guess is their mechanical shop.

  • 1/5 Sooraj R N. 1 year ago on Google
    Not a good place to survive at this cost inside the room is a disaster very bad experience and the employees are asking extra payments

  • 1/5 Anand M. 1 year ago on Google
    Worst experience so far. No cleanliness worst service. Asked for water and it never came

  • 4/5 MK I. 10 months ago on Google
    Nice place and staff... recommend only for budget seeking people's...as you will not get exceptional service and facilities.

  • 4/5 vivekanand l. 5 months ago on Google
    Located in crowdy area cans didn't reach there

  • 1/5 krishna c. 1 year ago on Google
    It was the worst plqce. The rooms werenot at all clean. Not recommenended place

  • 3/5 SATYABRATA S. 1 year ago on Google
    Low budget hotel, passable room. Very busy market area. Everything's available near you but, everytime one have to take help of Google map to reach hotel.

  • 1/5 Mamu M. 8 months ago on Google • 2 reviews
    I recently had the unfortunate experience of staying in this hotel, and it was undoubtedly the worst hotel experience of my life. From the moment I stepped foot into this establishment, everything seemed to go downhill. Upon finally reaching my room, I was greeted by an overpowering stench that could only be described as a mix of mold and mildew. It was evident that the room hadn't been properly cleaned in ages. The linens and towels looked dirty and worn out, and I even spotted a few suspicious stains on the sheets - utterly disgusting! And hotel manager is also fruad. Not recommended to anyone.


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