1/5 Matthew B. 2 years ago on Google
We
have
ordered
from
Great
Wall
Chinese
Restaurant
for
years
and
were
very
pleased
with
them.
Tonight,
01/14/22,
we
ordered
from
them.
When
we
received
our
order,
one
part
of
the
order
was
a
combo,
beef
&
broccoli.
Sadly,
the
order
was
ALL
broccoli
with
NO
BEEF!
We
reached
out
to
the
Restaurant
to
advise
they
had
not
served
us
any
beef
and
requested
they
bring
us
beef.
The
person
(John)
was
exceptionally
rude,
belligerent,
and
basically
accused
me
of
lying.
This
surprised
me
considering
we
had
been
using
them
for
years
and
never
had
any
complaints
before.
Then,
when
he
brought
the
replacement,
he
insisted
upon
viewing
the
old
order
before
he
would
give
me
a
new
one.
I
went
and
got
it
for
him
and
showed
him
there
was
NO
BEEF.
I
live
on
the
4th
floor
so
had
to
go
up
4
flights
of
stairs
and
back
to
get
the
old
order
for
him.
I
questioned
him
as
to
why
he
didn't
ask
me
to
bring
it
down
when
he
arrived
instead
of
waiting
until
I
got
down
to
the
first
floor.
He
then
accused
me
of
picking
out
the
beef.
I
was
shocked!
I
told
him
I
used
Great
Wall
for
years
and
nothing
like
this
had
occurred
and
the
fact
he
was
questioning
my
integrity
was
unbelievable.
I
did
not
ask
him
to
replace
our
entire
order
for
two
people,
just
the
beef
and
broccoli
combo
order
that
only
had
broccoli
NO
BEEF!
The
fact,
as
a
"Customer"
that
had
been
with
them
for
years
and
never
complained
before
and
John
was
so
rude
and
belligerent
towards
me
for
their
poor
service
and
failure
to
complete
an
order
correctly.
John
expected
me
to
be
satisfied
with
their
failure
and
then
belittled
me
for
complaining
and
asking
them
to
correct
it.
My
recommendation
-
DO
NOT
USE
THIS
RESTAURANT!
Because,
if
they
mess
your
order
up,
they
will
turn
on
you,
be
nasty,
and
belittle
you
as
a
customer.
Personally,
I
want
to
be
treated
like
a
"Paying
Customer"
for
good
service,
quality
food,
and
the
order
filled
correctly.
DO
NOT
USE
THIS
RESTAURANT!
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