5/5 Ashley W. 6 months ago on Google
I
recently
had
the
pleasure
of
staying
at
the
Hampton
Inn
Denver
Gateway
Park
,
and
I
couldn't
be
more
impressed
with
the
exceptional
service
I
received,
particularly
from
Ken,
one
of
the
staff
members.
My
arrival
at
the
hotel
was
quite
late
due
to
a
late
flight,
and
I
had
an
early
morning
flight
the
next
day.
Despite
the
late
hour,
Ken
went
above
and
beyond
to
ensure
that
I
had
a
convenient
and
satisfying
experience.
He
prepared
a
to-go
breakfast
for
me
knowing
that
I
would
be
leaving
early,
which
was
a
thoughtful
gesture
and
greatly
appreciated.
However,
the
next
morning,
when
I
was
scheduled
to
take
the
4:30
am
shuttle
to
the
airport,
I
encountered
a
minor
hiccup
as
the
shuttle
was
already
full
and
the
5:00
am
shuttle
driver
was
going
to
be
late.
This
situation
could
have
been
potentially
stressful,
but
Ken's
incredible
problem-solving
skills
came
to
the
rescue.
He
took
it
upon
himself
to
find
a
solution,
even
though
it
was
not
a
part
of
his
usual
duties.
Ken
arranged
for
an
Uber
from
his
account
to
make
sure
I
didn't
miss
my
flight.
This
level
of
commitment
and
dedication
to
ensuring
my
travel
plans
went
smoothly
was
truly
remarkable.
Ken's
actions
clearly
demonstrate
his
genuine
care
for
the
well-being
and
satisfaction
of
the
hotel's
guests.
His
resourcefulness
and
willingness
to
go
the
extra
mile
left
a
lasting
impression
on
me.
Thanks
to
Ken's
quick
thinking
and
exceptional
service,
I
made
it
to
the
airport
on
time
without
any
further
stress.
I
highly
commend
Ken
and
the
Hampton
Inn
DEN
Gateway
Park
for
their
outstanding
customer
service
and
their
commitment
to
ensuring
their
guests
have
a
positive
and
stress-free
experience.
I
would
not
hesitate
to
stay
at
this
hotel
again
in
the
future
and
would
recommend
it
to
anyone.
Thank
you,
Ken,
and
the
entire
staff,
for
making
my
stay
a
memorable
one.