1/5 Manvi S. 4 months ago on Google
Sharing
genuine
experience
below
in
detail
out
of
anger
&
frustration
with
their
service,
after
spending
lakhs
on
venue
&
decor
on
my
wedding
day.
Extremely
disappointed
with
the
overall
experience
we
had
at
Jhankar
Gardens,
particularly
concerning
the
unprofessional
service,
quality,
and
decor
provided
by
Mr.
Sanjay
and
Mr.
Rajeev.
Throughout
the
planning
process,
I
encountered
significant
challenges
with
the
service,
as
the
communication
with
the
team
was
erratic
and
unprofessional.
Despite
calling
them
numerous
times,
I
struggled
to
get
coherent
options
and
finalize
the
decor
for
my
event.
On
the
wedding
day,
my
brothers
arrived
early
to
ensure
everything
was
in
order,
only
to
find
a
disappointing
state
of
affairs.
The
lack
of
proper
execution
and
the
need
for
them
to
make
efforts
to
fix
issues
reflected
poorly
on
the
service
quality
and
attention
to
detail
at
your
establishment.
Furthermore,
Rajeev's
lack
of
proper
documentation
and
reliance
on
random
verbal
quotes
added
unnecessary
stress
to
the
planning
process,
and
his
unprofessionalism
was
evident
in
the
final
outcome.
I
urge
the
owner
to
address
these
issues
promptly
to
avoid
similar
experiences
for
future
clients.
I
expected
much
better
from
a
venue
and
am
disappointed
with
the
overall
service
provided.