Deusto Moto Center - Concesionario oficial Yamaha image

Deusto Moto Center - Concesionario oficial Yamaha

Boutique Motorcycle parts store Motorcycle dealer Motorcycle shop Motorcycle repair shop

One of the Top rated Boutiques in Bilbao


Address

C. Jon Arrospide Kalea, 14, Deusto, 48014 Bilbao, Biscay, Spain

Website

www.deustomotocenter.com

Contact

+34 944 45 82 43

Rating on Google Maps

4.60 (461 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 2 pm, 4 to 7 pm
  • Tuesday: 9 am to 2 pm, 4 to 7 pm
  • Wednesday: 9 am to 2 pm, 4 to 7 pm
  • Thursday: 9 am to 2 pm, 4 to 7 pm
  • Friday: 9 am to 2 pm, 4 to 7 pm

Featured Reviews


Frequently mentioned in reviews: moto (17) motorcycle (13) Deusto (11) todo (10) workshop (9) taller (9) Yamaha (9) Aprilia (8) good (7) official (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sonia A. G. 4 years ago on Google • 118 reviews
    Unbeatable treatment both telephone and in person. They made sure that we had the motorcycle we bought in our possession exactly on the chosen date. Wide exhibition of motorcycles, helmets, jackets, gloves...., in short, very happy in every way. Thanks for everything Cristina and Miguel.
    7 people found this review helpful 👍

  • 1/5 Tamara C. 3 years ago on Google
    (Translated by Google) Nefarious attention with an air of superiority at all times. They do not take motorcycles of certain years even to change a few simple tires. You send emails and they answer you when they want or they don't answer you. That is if you enter the premises and "it seems" all very professional. Any lifelong neighborhood workshop goes around this place three times ... I understand that you have to go with a full wallet so that they can take good care of you or have a 20k motorcycle. I see that I am not the only one who has been through this. (Original) Atención nefasta con aires de superioridad en todo momento. No cogen motos de ciertos años aunque sea para cambiar unos simples neumáticos. Mandas correos y te responden cuando quieren o ni te contestan. Eso si entras en el local y "parece" todo muy profesional. Cualquier taller de barrio de toda la vida le da tres vueltas a este sitio...entiendo que hay que ir con la cartera llena para que te atiendan bien o tener una moto de 20k. Veo que no soy la única que a pasado por esto.
    5 people found this review helpful 👍

  • 1/5 Ivan Pardo C. 2 years ago on Google
    (Translated by Google) I asked them for an Aprilia RS660 at the end of December 2020, they told me it would take about 2-3 months due to all the delays due to covid, so far so good, I received my motorcycle in mid-March, the delay did not tell them I blame nothing. The problem came when in July, I left my motorcycle lying around with barely 1,500km and 400km from my house, I took it to an official workshop in León and they informed me that my motorcycle had not passed any revision in any official workshop, when I had passed them. all in the Deusto workshop, they also inform me that it has several campaigns pending, specifically one with the exhaust valve that may be the cause of the problems that the motorcycle had. The great surprise of all this, I arrive in Bilbao, I go to see them at the workshop and they inform me that since January 1, 2021 they were not an official Aprilia workshop, and they had been hiding it from me all those months, that is why the reviews in the official Aprilia program, I didn't even have past the campaigns, since they couldn't do it and because of this I was left without my bike for 3 months while it was being repaired. It turns out that another official dealer from another city had sent them the motorcycle to sell it to me, hiding from me before I received the motorcycle, that they were no longer an official workshop, since if they had informed me I would have found another dealer where I could buy the motorcycle. Of course, since we agreed that another dealer would fix my bike (the one that sent them the bike to sell it to me) I haven't heard from them again. I have taken too long to write the review, I only hope that they have already informed all those who bought an Aprilia from them that they are not an official workshop of theirs, and have gone to another dealer. (Original) Les pedí una Aprilia RS660 a finales de diciembre de 2020, me dijeron que iba a tardar unos 2-3 meses por todos los retrasos que había por culpa del covid, hasta ahí bien, recibí mi moto a mediados de marzo, del retraso no les culpo de nada. El problema vino cuando en Julio, me dejo tirado la moto con apenas 1500km y a 400km de mi casa, la lleve a un taller oficial de León y me informaron que mi moto no había pasado ninguna revisión en ningún taller oficial, cuando yo las había pasado todas en el taller de Deusto, también me informan de que tiene varias campañas pendientes, en concreto una con la válvula de escape que puede ser la causante de los problemas que tenia la moto. La gran sorpresa de todo esto, llego a Bilbao, voy a verles al taller y me informan de que desde el 1 de Enero del 2021 no eran taller oficial Aprilia, y me lo habían estado ocultando todos esos meses, por eso no estaban reflejadas las revisiones en el programa oficial de Aprilia, ni tenia pasadas las campañas, ya que no podían hacerlo y por culpa de esto me quede sin mi moto durante 3 meses mientras estaba siendo reparada. Resulta que otro concesionario oficial de otra ciudad, les había mandado la moto para vendérmela a mi, ocultándome desde antes de recibir la moto, que ya no eran taller oficial, ya que si me hubiesen informado me hubiese buscado otro concesionario donde comprar la moto. Por supuesto, desde que acordamos que me arreglaría la moto otro concesionario (el que les envió la moto para vendérmela a mi) no he vuelto a saber nada de ellos. He tardado demasiado en escribir la reseña, solo espero que ya hayan informado a todos los que les compraron una Aprilia que no son taller oficial de ellos, y se hayan ido a otro concesionario.
    5 people found this review helpful 👍

  • 5/5 Daniel Martín C. 3 months ago on Google • 252 reviews New
    I bought a second-hand Yamaha at a second-hand dealership and when I contacted Yamaha they told me that my motorcycle had a safety campaign that had not passed. I then contacted Deusto Moto Center. In two days they had the piece and the next day the work was done in 90 minutes. Good treatment and a spectacular dealership in beautiful areas. Update: first review passed with them. Quite happy overall

  • 5/5 David Andrés Rodríguez C. 1 year ago on Google
    Gracias Deusto Motor Center. Este es un concesionario fiel a la filosofía Yamaha, el "Kando" está presente desde el mismo momento en que te acercas a sus mostradores. Sin lugar a dudas, su gente, sus motos y sus accesorios te cautivan y deleitan todos tus sentidos.Quiero resaltar la amabilidad, respeto y decencia de todas las personas con quien he interactuado en la tienda, desde el primer momento que me atendió Xabi, me sentí como en casa, en una casa en la que viviré largos años disfrutando de esta pasión que nos une y nos Revoluciona Nuestro Corazón. Los accesorios y el servicio técnico son de lujo, hoy tengo la moto que he soñado y funciona de maravilla. Aunque allí siempre quieres más. felicitaciones por la gran labor que hacer en atender a sus clientes Deusto Motor Center. Se los recomiendo a todos, con los ojos cerrados, Agur.
    2 people found this review helpful 👍

  • 5/5 Peter M. 5 years ago on Google • 83 reviews
    I hired a Piaggio “Beverly” for six days from this business. The bike was almost new and ran without incident for the six days I had it. The staff (who don’t speak English) were helpful and friendly. The company’s website is poor and doesn’t reflect this business well, so don’t be put off by it.

  • 5/5 Oli A. 6 months ago on Google • 7 reviews
    They are very professional and do what they say, I have had excellent treatment, especially with (Xabi), very fast and efficient, kindly answering all my questions and facilitating all the procedures. I recommend them one hundred percent
    1 person found this review helpful 👍

  • 5/5 Celes G. 1 year ago on Google
    He comprado una moto recientemente y no puedo más que alagar la buena atención,un trato genial por parte de las personas que trabajan aquí y en especial de Xabi,el comercial,unas buenas explicaciones y mucha amabilidad por su parte Las instalaciones de Deusto Motor Center inmejorables,buena ubicación y mucha profesionalidad Gracias a todos
    1 person found this review helpful 👍

  • 5/5 Imanol G. 5 years ago on Google • 57 reviews
    Moto Guzzi is On Fire also in Bizkaia. Since today there is a new " Guzzista " on the city. Trough the Official / Deusto Moto Center / service & seller - and after the proper test - I decided to Buy a new V.85.TT BLUE one. That is a Real Guzzi, able to transmit the Old Taste on a XXI century motorbike. Big thanks to Miguel, Cristina, Olaia & all staff members.I'll se U on next check Point.

  • 5/5 Victor García M. 4 months ago on Google • 8 reviews
    Very qualified and competent personnel both in mechanics and sales......

  • 5/5 Jack o. 2 years ago on Google • 5 reviews
    Phone holder i use for navigation broke while in Bilbao the day I was supposed to leave. Supplied and fitted a new one to my bike there and then for a good price. Highly recommended, great service

  • 5/5 Valeria B. 1 year ago on Google • 4 reviews
    100% attention, I definitely recommend it, the attention at all times has been super good. This is the one who has assisted us, has been attentive to the procedures, to advise us in the best way, and to see what was best for us, both in the purchase of the motorcycle and when it came to making the insurance. Until the last moment she has helped us with everything we have asked of her and she has been able to. We are super happy with the bike Thanks for everything

  • 5/5 Alexander 1 year ago on Google
    (Translated by Google) I was looking for a motorcycle that would give me excellent service and I found the Yamaha Deusto Moto Center… As soon as we entered, we were attended by Estibaliz, a charming and pleasant salesperson who assisted us both personally and by phone throughout the entire purchase process. The follow-up by Deusto moto center was very good, carrying out a very good job of management and ongoing advice even after the purchase. We recently had the first review with them and José attended us very formally and gave each and every one of the details of what they would take care of at that time. The dealership is very well distributed, having all the areas well marked and separated, they also have high quality clothing and accessories. In general we are very happy, although we would like to emphasize that Estibaliz is a key player in all of this. THANK YOU! (Original) Buscaba una moto que me diese un servicio excelente y encontré Yamaha Deusto Moto Center… Nada mas entrar nos atendió Estibaliz, una comercial encantadora y agradable quien nos atendió tanto personalmente como por teléfono durante todo el proceso de compra. El seguimiento por parte de Deusto moto center fue muy bueno, llevando a cabo un muy buen trabajo de gestión y asesoramiento continuo aun después de la compra. Hace poco pasamos la primera revisión con ellos y nos atendió José muy formal y dando todos y cada uno de los detalles de lo que se encargarían en ese momento. El concesionario esta muy bien distribuido teniendo todas las zonas bien marcadas y separadas también cuentan con ropa y complementos de gran calidad En general estamos muy contentos, aunque nos gustaría destacar que Estibaliz es una pieza clave en todo esto. ¡GRACIAS!

  • 5/5 jon a. 1 year ago on Google
    Encantado con la compra, un gusto el servicio y la atención de esta tienda. Todo a tiempo y sin ninguna complicación. Siempre atentos para solucionar cualquier duda y una profesionalidad absoluta!

  • 5/5 Daniel García S. 1 year ago on Google
    (Translated by Google) A yamaha dealer with excellent customer service. Recommended 100% Thank you for everything. (Original) Un concesionario yamaha con un trato excelente al cliente. Recomendable 100% Gracias por todo.

  • 5/5 Mi Hijo y Y. 1 year ago on Google
    (Translated by Google) An unbeatable service, a very effective and fair advice, it remains to thank Estíbaliz and his team as they do an impressive job, I am very happy and wanting to keep coming back, I would recommend them whenever I can. (Original) Una atención inmejorable, una asesoría muy efectiva y justa, queda agradecer a Estíbaliz y a su equipo ya que hacen un trabajo impresionante, me voy muy contento y con ganas de seguir volviendo, les recomendaría cada vez que pueda.

  • 1/5 Marius S. 1 year ago on Google
    Not working when says "open". 40 mins wasted!

  • 5/5 david s. 2 years ago on Google
    (Translated by Google) We have bought an Nmax and the commercial one that treated us wonderfully. Friendly, close and super professional. We were attended by a girl named Esti. He worried about the deadlines, he prepared the motorcycle for us and explained everything about the operation. We have left delighted and all thanks to her. Great experience at Yamaha (Original) Hemos comprado una Nmax y la comercial que nos atendio una maravilla. Amable, cercana y super profesional. Nos atendio una chica que se llama Esti. Se preocupo de los plazos, nos preparo la moto y explico todo el funcionamiento. Hemos salido encantados y todo gracias a ella. Genial experiecia en Yamaha

  • 5/5 Abel M. 2 years ago on Google
    (Translated by Google) If there were 6 star ratings, they would still seem few to me... I recently bought a Yamaha xmax 125 and the treatment that has been given to me and continues to be given to me is unbeatable! Both in the commercial section, workshop and administration have been very attentive, professional and kind to me. I would especially like to highlight the exquisite treatment of the Estíbaliz salesperson who has been giving me support and advice at all times as she is, a great professional. (Original) Si hubieran 6 estrellas de valoración me seguirían pareciendo pocas...Hace poco adquirí una Yamaha xmax 125 y el trato que se me ha dado y me siguen dando es inmejorable! Tanto en el apartado comercial, taller y administración han sido muy atentos, profesionales y amables conmigo. En especial quisiera resaltar el trato exquisito de la comercial Estíbaliz que en todo momento ha estado dándome apoyo y consejo como lo que es, una gran profesional.

  • 5/5 antonio c. 2 years ago on Google
    (Translated by Google) THANK YOU VERY MUCH FOR THE QUICK ATTENTION AND REPAIR. YOU ARE SOME CRACK. 😉😀👍 (Original) MUCHISIMAS GRACIAS POR LA RAPIDA ATENCION Y REPARACIÓN. SOIS UNOS CRACK. 😉😀👍

  • 5/5 Nacho B. 2 years ago on Google
    Muy buen trato.... maravilloso

  • 5/5 Modesto B. 2 years ago on Google
    (Translated by Google) Very happy with the attention Xabi gave me at all times, and now to enjoy my new Tracer 9 GT (Original) Muy contento con la atención que me brindó en todo momento Xabi, y ahora a disfrutar de mi nueva Tracer 9 GT

  • 5/5 David L. 5 years ago on Google • 1 review
    Profecionales 👌

  • 5/5 Christian camilo Rivera p. 11 months ago on Google • 1 review
    Excellent treatment, thank you Estibaliz Mangas for your attention in general, very good store and very professional in everything, thank you and delighted with my purchase, 100x100 recommended


Call +34 944 45 82 43 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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