1/5 Justin M. 1 year ago on Google
I
have
previously
visited
this
establishment
on
one
occasion.
The
atmosphere
was
enjoyable
and
the
experience
was
good,
but
I
was
served
the
incorrect
drink
along
with
a
few
others.
Despite
this,
we
chose
not
to
raise
the
issue
as
securing
a
table
can
be
challenging.
Recently,
I
was
part
of
a
group
of
6
who
dined
at
this
location
for
a
work
event
after
dining
at
Prime
+
Proper.
We
had
made
a
reservation
in
advance
and
were
informed
that
we
would
be
seated
next
as
a
table
of
6
was
finishing
their
meal.
Unfortunately,
the
phone
used
for
the
reservation
died,
so
we
called
from
a
different
number
to
inform
the
staff
of
the
change.
During
the
call,
a
member
of
our
party
made
an
off-handed
remark
about
the
cold
weather
outside,
which
included
the
use
of
a
mild
expletive.
This
was
not
directed
at
the
bar
and
was
simply
a
general
observation
about
the
temperature.
When
we
asked
about
the
status
of
the
table,
we
were
told
that
our
party
would
be
seated
soon.
However,
after
waiting
in
the
cold
for
an
additional
20
minutes,
a
group
of
4
arrived
and
were
seated
immediately.
Upon
mentioning
our
prior
reservation
and
wait
time
to
the
host,
we
were
told
that
our
party
would
not
be
seated
due
to
the
use
of
an
expletive
on
the
phone.
This
seemed
unfair
and
contradictory
as
we
were
previously
told
we
would
be
seated
soon.
As
a
group
who
frequently
dines
at
upscale
restaurants
and
enjoys
fine
drinks
during
work
events,
we
were
disappointed
with
the
way
the
situation
was
handled.
The
host's
demeanor
appeared
to
be
unprofessional
and
overly
authoritative,
which
left
a
negative
impression
on
us
One
may
expect
to
encounter
more
capable
hosts
at
a
chain
restaurant.
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