3/5 D T. 11 months ago on Google
It
pains
me
to
leave
this
review.
My
party
of
7
came
to
celebrate,
anticipating
a
first
class
experience.
The
food
quality,
flavors
and
presentation
earned
5
stars,
wow!
But
food
was
served
carelessly
at
improper
temperature
by
people
who
didn’t
care
or
inquire
about
it.
The
service
was
a
major
disappointment.
Friendly,
so
2
stars
for
service
instead
of
1.
If
this
was
a
Cracker
Barrel,
I’d
rate
the
service
a
3
out
of
5
but
totally
inappropriate
for
a
restaurant
that
tries
and
succeeds
so
well
in
other
areas.
Just
a
quick
list
of
things
which
were
out
of
line
on
our
visit
at
5:45
on
a
Sunday
evening
with
maybe
20%
of
tables
full.
A
member
of
staff
poured
water
but
did
not
greet
us.
I
was
surprised
that
the
woman
who
filled
our
water
glasses
and
left
without
a
word
turned
up
10
minutes
later
and
introduced
herself
as
our
server.
We
had
questions
about
the
menu/drinks
but
had
nobody
to
ask.
Once
we
finally
ordered
drinks
and
they
began
to
arrive,
they
arrived
in
3
batches
so
the
first
served
sat
awkwardly
while
looking
around
to
figure
out
what
went
wrong
and
who
was
missing
drinks.
The
bar
appeared
fully
staffed
and
there
were
at
most
10
patrons
sitting
at
a
bar
that
could
easily
seat
40.
15
minutes
waiting
for
drinks
to
arrive
after
waiting
10
minutes
to
order
drinks
is
too
long.
A
professional
server
can
tell
at
a
glance
when
a
table
is
looking
for
something-
ours
clearly
never
glanced.
Come
to
think
of
it,
the
entire
meal
I
caught
no
glimpse
of
our
server
ready
to
respond
to
a
gesture.
While
my
wife
was
hoping
to
spot
our
server
to
order
a
round
of
drinks
and
refill
an
empty
water
carafe,
she
said
our
server
was
at
the
bar
chatting
with
staff
having
a
drink
of
something
herself.
I’m
glad
she
didn’t
tell
me
until
after
our
night.
It’s
a
struggle
to
enjoy
the
good
things
about
a
meal
while
pretending
the
service
is
good
enough.
Though
at
$80/person
we
shouldn’t
have
to.
I
could
go
on,
there
were
about
a
dozen
things
that
disappointed
me
about
an
otherwise
amazing
meal.
But
crummy
service
is
exhausting
and
so
is
writing
a
negative
review.
Bottom
line:
Apparatus
Room-
as
much
as
I
loved
your
food,
your
amateur
server
diminished
our
special
night
out.
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