Food was pretty good however the most unprofessional people behind the counter. Employees literally will stand and joke with each other while the line is backed up. Also seen somethings happen that a customer shouldn't see. Ownership needs to re-evaluate there employees.

Horrendous service. I came in and she was in the back. I had no idea where anyone was. After about five minutes, she came out to the front then snapped at me, "Is that really how you're going to call me?!" and proceeded to roll her eyes at me. Then stated, "Couldn't you hear me say I'm coming in the back!". I simply said hello very politely and tapped on the glass. When it came down to making my sandwich it wasn't much better. She did a terrible job explaining the different means to me when I asked a little question. Then she slapped the meat on the bread without even spreading it out. So at least a fourth of my sub didn't have meat on it... DO NOT WASTE your TIME or MONEY at THIS SUBWAY! Just drive or walk a little further to the next one.

Horrible customer service. Young ladies eating when we walked in & said oh no. Then waited til one decided to help us. Very poor customer relations skills during the ordering. Was 6 pm & out of several toppings. Girl tossed receipted across counter to me. With a big event, FIRST Championship at Cobo Center, would think be ready to go show off your business.

No sense of urgency, they all just joke around behind the line. Waited thirty minutes in line! I used to work at Subway and when it was backed up, I would not have just stood at the cash register with nobody to ring up. I'd put some gloves on and help the others out. They are always so rude on top of that. I really dislike this location.

AT ALL COSTS, STAY AWAY FROM THIS SUBWAY. Absolutely terrible service. SLOW and inattentive staff that appears to have little to no direction at all will keep you waiting in line for significant periods of time while they walk away to answer personal phone calls. Staff doesn't change gloves upon returning from the back and making orders. You'll wait in line for easily 30 minutes for a sandwich and if you do an online order for pick-up, expect it to be incorrectly made and not ready on time. This subway needs a manager to come in and get things into shape. I will never be returning to this location, no matter how conveniently its located.

One of the few subways in Detroit downtown, which sees heavy attendance. Every one in this outlet are very friendly. This outlet is very clean . The ingredients are always fresh, which reflects in the flavor of the sandwich. Worth a visit for every sandwich lover...

I come to this subway for lunch quite often. This is a well ran subway. Great customer service and the food comes out fresh. Everybody that works here is super nice. Also this subway is near First National Building. Easy to access.

The quality of my sub wasn't that great. I ordered via GH. My toasted sub arrived hard, over baked and dry. Because it wasn't cut in half, I had to pull apart the softest, most edible portion of my footlong. What I was able to eat, didn't taste so great either, it barely had any dressing on it. Though GH delivered on their behalf in a timely fashion, Subway did not. :( Super disappointed that my short lunch was wasted on this poorly made sandwich. :/

Ordered online and went to the store. The store was in a gas station and no one was there.

Very disappointed order online I got the sub only for the chicken to be cold

I came in today on my lunch break I was in a great mood until the sandwich maker got offended because I politely asked her could she wash her hands and put on a new pair of gloves she then asked me if I waa okay I tols her that I i was fine she told me that it didn't seem like it she told me my energy was off I want be going back there for a very long time. when I first started coming there the service and customer service was excellent

Awesome staff. Very friendly and helpful. Clean and tidy.