I was a patient here about 5 months ago. 10/10 would not recommend. Dr. Ramen was not the greatest doctor. I told him the medication he put me on was making my intrusive thoughts worse and he laughed in my face. He also called me a “danger to society” when I told him about my depression. There was another time were me and a patient got into a fight. Staff let it happen for a hot sec before the stopped it. There day staff for weekends were the best. They would always bring us snacks and print the best coloring pages. The night staff was horrible. There was a lady that was rude all the time and didn’t care about our sleep. There was another night staff personnel that I tried tell him about what I was feeling and just needed to talk and he responded with “that’s tough man.” There was another time staff saw me crying and s.h. and all they did was bring me tissues. Communication was horrible with family. My parents never knew anything about my treatment plan unless I told them. Half the time I didn’t get a call because they didn’t answer the phone or phone lines were down. The only good thing about this place was weekend staff, nap time, and the other patients. I would not recommend unless it’s a last option. Also the food gave us food poisoning half the time. Lmao. This place sucks

I'm in search of a inpatient psychiatric hospital for my daughter and as I read reviews of multiple different hospitals in any state that I actually see a possible positive outcome from, I can see it's nearly impossible to find something! I'm beginning to think that the only way I can find somewhere with any hope at all as if I become a millionaire and go to a big city with the popular and well-known facilities! Anything less than that doesn't seem to come with any hope or success story. I want to point out something I noticed while reading all these reviews, regarding this facility specifically. If you notice, this hospital will only reply to the reviews that say positive things about their experience. Any review that doesn't make them look good or doesn't consist of the patient having a positive experience, is disregarded and not replied to. If somebody had a bad experience and my hospital I would want to talk to that person more than someone that had a positive experience. I would feel remorse and sympathy for that patient and the unmet expectations and successful outcome that was desired. I would want to hear about their stay and make amends. Not only that, I Would use they're negative experience as an opportunity to hear all of the ways the staff and treatment didn't meet their expectations, so I could use that information to improve the areas mentioned. It would be the best and easiest way to always improve the hospital and staff and all operations! Here is my perception and reasonings, along with what I believe they should of done to go about someone's negative experience.. if they are a truly good intended hospital!

This place is a Children’s prison. They don’t communicate with the parents. Dr. Ramen is a while joke. He’s very misleading and the social worker Jenna don’t return calls. Neither do her boss. You can’t get through to social work no matter how many times you call. And the nurses are lazy and no help. If you care about your child and you’re a hands on parent this isn’t the place for your child. You can tell by the reaction they’re not use you having to deal with active parents. The only person who actually answers the phone and returns calls is Mr. Leonard.

I was inpatient here in the girls' youth department in April-May 2022. It was horrible. Here are some reasons this place is not a good place to go/send your child. First off, the patient treatment was negligent. Girls kept harming themselves, triggering other girls and the staff did nothing. The nighttime staff was the worst about this, however. Whenever my roommate was hurting herself, I would tell a staff member about it and they just said, "Stop it," and left. I would be triggered all night with my roommate constantly beating herself up. They didn't comfort her, they didn't help her do her coping skills, they just told her to stop and didn't do anything else. The daytime staff was nicer, though. They'd ACTUALLY do something about the self-harming. Honestly, the other kids were better at comforting than the staff was, and that's not good. Second of all, the food quality was horrible. We got food poisoning extremely easily here. We were throwing up all night after we had chicken nuggets for dinner on night and it was terrible. Think of the meals here as the disgusting lunch you had at school as a kid. Trust me, it was gross. Lastly, it didn't help us recover at all. They kept teaching us the same things every week and it didn't really help. After coming out of there, I was more traumatized than I was before. I remember having a friend there and getting her email. We texted for a few days after we got out, but she killed herself after those few days. They didn't do anything really to actually help us. I remembered being threatened with my freedom when I was crying, traumatizing me even more. I hope this convinces you to not send yourself/your child here. It's negligent, it makes you literally sick, and it just doesn't help you recover at all. All these reasons are why I rate this place a 1 out of 5 stars. There was some goods here-and-there but all those goods were flooded out by the bads.

Picked my son up today after a 4 week stay. This hospital and staff did a great job! I am very pleased with the great care my son got. I can tell he was worked with, had activities made friends and was treated with TLC. He came home clean, all his clothes and belongings were clean and everything I sent came home! The psychiatrist is awesome! Conservative in his approach, your child will not be over drugged for anyone's convenience,! Respect from all staff and I was able to keep good and consistent contact with my son throughout his stay. I was so scared sending him here but am so pleased I did! We can now go on with a much better quality of life! Thank you to everyone at Harbor Oaks SIPU unit!

i was an inpatient here at the end of june 2022 and it was not the best experience. the social worker jenna barely returned my parents calls and did not communicate. the psychiatrist, dr ramen, made jokes and did not listen to what i was saying about my meds. i told him they made me sleepy so i suggested taking them at night, he put me on morning meds. he also said i went on a "zoloft party" because i was there for overdosing on them. most the staff are only there for the money, and a few of them even admitted it. the food had mold in it sometimes, and the meat was usually uncooked. some people got food poisoning when i was there. they also lied about how long i would be there, when i was in urgent care at the hospital near me harbor oaks told us the normal stay was 3 to 5 days, but it was not. when i got there, they said it was 7 to 10 days. i do not recommend this hospital unless its a last resort.

I was in there over Christmas and I don't recommend. I really needed help but this place made it worse. I constantly got my phone time and my journal taken away because of other people. The whole week I was in there my mom was doing everything thing she could to get me transfered to a different place but they said until I was cleared I could not leave but not once did I speak to a doctor or a therapist. The staff treated us like animals. The worse part is all we did was sit and color we didn't didnt do anything mental health related, I learned nothing... I have over 15 piercings and of course I had all of them removed but I was told I could put them in twice a day for 30 seconds, every time I asked to put them in, the staff gave me attitude. When I was being admitted they forced my mom to leave before we even got to say goodbye. I'm autistic and was told there was a different floor for those who are autistic they didn't care, I was put on the regular floor with non autistic kids, who screamed and yelled and I wasn't even allowed my noise cancelling earbuds. The worse part is I'm disabled and need my heart medication and they refused to give it too me they kept saying I need to see a doctor first but I never saw a doctor... Do not send your children here I understand that it might be what you think is for the best ,but find another place please

Unfortunately we had no other choice we had to send my son here [7] he was being very unsafe to himself and others. I don't wish this experience on anyone. When you sign consent **Be aware** they will give your kid shots to calm them down wo notifying us. Haldol and Ativan. I was not happy about and scared him. He said nurses were not nice at all. He was able to call us every night, I appreciated I was worried sick about him. Unfortunately the way the mental health community is in this state and world we had no choice. The bed became available we had to do it.

Highly recommend as far as teenagers I've been to harbor oaks 2 times and I've had the best treatment ever. It's been 8 months since my hospitalization and I've improved so much, the staff where my biggest support, Ms.katie and Ms.M kept a smile on my face. Now when I feel down I think about what Ms.M said "I want to see you again but not in here" so I fight everyday to keep that promise 🙏💕

I was an impatient here four years ago twice both for 5 days ish. The staff isn’t nice except for maybe two people. They give shots to put people to sleep even after they yelled or expressed their feelings. This kid was there a whole month when it’s usually a week thing. They lock the bathrooms and I was going through an urenary problem I would have to pee consently and they would open the doors when I needed it. Plus on top of it there would be sticky floors and they rarely cleaned the bathrooms. I heard two staff members talking in the morning about how to oranges were bad and when it was breakfest they asked if anyone wanted to have some.

My grandson was admitted 10/27/22.....he is very VERY troubled in for suicide, he has been restrained by straps and seditives...which is fine. He has broken mirrors and gave them a fight. He some how got past gaurds and escaped( the 1st I guess to do so)so despite his issues they are discharging just 10 days later.because he can't be handled by this place...it's RIDICULOUS how this boy can't get the help he so desperately needs all because he's too much to handle....if he's hard to handle for you he sure as hell is too much for home to handle, thanks for giving up on him.so he's still suicidal and returned home..... So thanks for nothing harbor oaks!😡😡😡

Would give zero stars if possible. About a year ago, my depression was tough and my parents stopped by my house when I was drunk one weekend afternoon (I live alone - no women or children). They're very straight and sober parents. Never really seeing what an average college kid experiences a couple times a week. I stumbled and tripped on myself and fell over, Parents freaked out and called 911 (rolling eyes), but all of a sudden after my hospital stay, I wind up being transferred here against my will. What an absolute nightmare. I could be here for days writing about all the negative experiences about this place, but to try and sum it up, This place made everything worse 10 fold. I honestly think spending an equal amount of time in a jail would be more comforting than Harbor Oaks. This place doesn't treat you like a human being. I slipped a little and had a moment, but then I'm locked up in this facility with legit psych-ward patients, No chance of rest (they ankle tether you and scan your tether every 15-30 min) Leave your bedroom door open so light beams in, or slam the door shut, then right as you start falling asleep again, they're back to wake you fully back up again to scan your tether again. Rest and sleep are impossible for as long as you're there. (for me it was 7 or 8 days) The Dr's lie about release dates, and try to find a way to make you be held captive longer. You never know the time of day. All curtains and blinds are always shut. You never know if it's 12am or 12pm. If it's sunny out, If it's dark or light out, to just breathe 1 breath of fresh air... The simplest things started mattering so much! Being all i needed was a day or 2 detox (which I accomplished in the ER), being forced held captive surrounded by mental patients, having everything stripped of me (literally and figuratively), this place only made things so much worse.. It wasn't until I spent time there that I wanted to drink, smoke, and my depression and anxiety sky-rocketed. They also "lost" my favorite pair of pants that I just received as a gift the week before. Told me they'd contact me when they find them, and now it's been a year and still waiting... (thief's) Actually rather than wishing I could give this place zero stars, I wish I could give it negative stars. Since all this place did was make everything worse. I don't wish this place upon anybody. Avoid at all costs!! This place felt like a prison.

If you plan on going here, make sure you have things in order for child care or with your job. They do not care if things go south for you and they do not care if your loved ones are suffering in the hospital. If you refused treatment, they make threats to keep you there and make you afraid to stand up for your own rights. They claim they do not do AMA paperwork if a patient refuses the care. The nursing staff are rude and horrible, the doctors give you the run around and lie straight to you after a set date has been placed, but over all the social workers are good so far. I would not recommend this place unless you are going for substance abuse. The mental health unit is horrible

i was there for 2 weeks, worse than any other places. everyone’s so mean. please do not send your kids there. the staff will make you worse than when you come in. the photos they have on google are also false. you are locked in the day room all day which is on non of the photos. you get yelled at 24/7! i was on peds 1 and please trust me, they treat you so bad.

I cannot say much good about this location. The receptionist I spoke to here was exceptionally rude and I believe they are the main one on staff. I did have another interaction with someone and they were pleasant and answered questions I had. The guidelines and attention given to patients overnight must not be the best as the patient I had here was able to access the phones all night without supervision and this led to some problems. All in all, not a good experience.

When I arrived here by ambulance late at night back in December, I was very nervous. I remember sitting down at a table in the day room at one in the morning, struggling to think. When the sunlight pierced the windows at dawn, hope silently pierced the windows with it. I made multiple friends and learned so much from just one day. For once in a very long time, my smile was shining brighter than a supernova in the night sky. Over a total of fourteen days, I learned the therapeutic effects of singing, writing, playing sports, board games, arts and crafts and so much more. I finally found the hope I needed to continue down my path. I started writing again and I went back to college. Thanks to the hope I ran into at Harbor Oaks, I’ll be working my dream job in no time. I cannot remember which adult unit I was in; I can however remember every staff member and all the caring conversations we had. To all staff on the adult male unit on floor two, thank you. I would highly recommend this facility to anyone. Every moment ahead contains a small miracle; don’t dwell on your past to much because you may miss the miracles that lie right ahead. Keep, moving, forward.

Apparently, the unit I was in was having a lot of issues. So bad that the guys were insulting the nurses and one felt like she had to put her virgin story out for the guys to hear. I was the only good guy in the boys kids unit there when I was first hospitalized. They were not focused and they kept focusing on other people, antagonizing one another, and then the person watching us and doing group therapy told us and others to let it go and ignore it. It got really annoying when they kept shouting so much and giving into their rage. We couldn’t even go down there that night for dinner since the guys were just so rude. I feel like the nurses were trying to stop them, but it’s like out of control and I was the only good guy when I was there getting help at the time from 10/30/19-11/6/19. Couldn’t even focus since they kept wanting to make paper airplanes out of the handout that were given to us. People were disrespectful to the nurses. And I want to thank the following people while I was there. Eva, Rachel, Paul, and so many more who had to suffer from their crucial cruel lewd behavior. It was awful and I hope it gets dealt with soon.

it's been 7 months and i finally worked up the courage to speak up about this evil place. I've been in inpatient 3 times. once here. i was sent from my local hospitals psych unit for an accidental overdose and i was told i would be detoxed as i was coming off of a lethal medication. upon arrival we had almost tethers on our ankles and i was told "it's so the docs can scan them and write down how we were feeling" to that i said "wait but without asking us how we feel you guys can just tell?" i was told if i gave anymore back talk i had more days added on. i thought that was weird because i was not there for behavioral issues. i needed detoxed. 2 days in i found there was absolutely no windows and they told us that's not something we need. the past hospitalizations they made it a point for outside time because it made us feel human. at this point i wanted out already and it only got worse. i was the oldest. i was 17 and the other oldest was only 13 the other kids were so young they couldn't even advocate for themselves. the floors were sticky, so sticky our hospital socks were coming off on the floor and nobody took the time to clean it. i didn't know what medical abuse was until i set foot into this hell hole. an autistic patient that was 10 years old said she wanted to take a shower because she felt sticky. (a normal thing with sensory issues) and the place was disgusting. the nurse looked her in the face and said "what the hell is wrong with you child" i was blown away. we had assigned seats as well in the common area where we did nothing but watch spongebob and other children's shows\movies all day there wasn't actually any mental health recourses given we were treated like animals. while i was there, there was a young girl on the unit trying to enter our rooms and without consent have sex with us. we were told it just happens. the phones were taken off of the hooks so we didn't have contact with any of our family and they did that when we were "mouthy" and they lied to our parents about it. i got to speak to my mom twice sometimes once. i was isolated. by the third day we were getting belittled because the hallway smelt so bad like feces. come to find out we all contracted food poisoning and if we wanted to be in our rooms to sleep we got more days added on as a threat. not to mentioned we washed our hands with baby soap because they didn't wanna refill the antibacterial dispenser. by the third day i spoke to doctor ramen. within 5 min of meeting me he tried taking me off my meds i've been on since i was 8 years old and putting me on meds for bipolar (im not bipolar) i was refused my stomach meds for 5 days and without those i can start bleeding internally. they said there's nothing they can do. by day 4 i woke up in my own vomit and blood because they weren't detoxing me. i asked for help 12 times that day and on that particular day nurses were slamming the desks telling us to be quiet and we make them angry. they told me it's my fault i did the drugs in the first place and i just need to deal with it on my own. at this point i felt like i was screaming for help and nobody could hear me. by the way if you didn't call the staff "miss" instead of their first names we got days added on to our stay. the most traumatic moment in this hospital was when a girl was being harassed people were writing the n word in her notebooks and it genuinely hurt her. the staff told her there's nothing they can do and the girl got upset and said "please this isn't right" she was told "any more back talk and your getting sedated" she then said "stop talking to me like i'm crazy im depressed not crazy" and the proceeeded to give her the shot to make you loopy and less of a "problem" we all watched as they showed pills down her throat and then forced to be in the common area with us. passed out for almost 2 days. we all watched this girl pass out in her mashed potatoes and literally almost drown. i am being treated for ptsd FROM THIS HOSPITAL. this place needs to be dealt with. PLEASE do not send your children here. they deserve better.

I was a patient here in June of 2022, and while there were some negatives, there were some positives too. The staff was friendly and the weekend staff was even nicer. For group though, they taught the same thing every week. The groups were not interesting and they "taught" things that any breathing person already knew. The food was fine (sometimes a little undercooked or overcooked but still good enough) too. We were inside a lot even though it was sunny and warm out though, which was difficult for people that had even a little bit of energy to walk around. Overall the experience was 4/5 stars. The reason I put 2 stars though is because while reading these reviews, all of the responses are just copy and pasted. There's three different responses to the negative experiences that people write about and none of them are helpful at all.

The one star would be zero if I could is for Dr Ramen who blatantly disregarded my sons physical reaction to a medication and increased it then rapidly increased another causing him multiple fainting spells. For the facility it self I give a 1 star rating, the unit is dirty tables and floors left sticky the shower so backed up it took hours to drain, the windows lack a view and much needed sunlight, my son also reports the food is awful, he felt worse being there then he did prior to being admitted. As for the staff I give a 3 star rating as he said some actually cared about and listened to the patients where as some could care less about their wellbeing, emotions or struggles. I would not recommend sending your loved ones here.

I was sent here in June of 2020. The staff were relatively friendly. But, I didn't enjoy it at all. I was sent for depression and suicidal thoughts. They took away almost my coping strategies and only let me have a 5-10 minute phone call. It was basically prison. Several times I had a panic attack and the staff didn't do much to help. They also kept pairing me with homicidal teens. Which really doesn't help you feel safe.

Horrible hospital. My daughter was there for over 2 weeks. Since the start I repeatedly asked to see the doctor that was treating her. Jenna the social worker several times told me he would contact me and he did not. She would not return my voicemails unless I repeatedly called the unit.They tether the kids. Do not share information. Social worker does not return phone calls. My daughter was there for over 2 weeks and not once did I get to speak with the doctor treating her despite several assurances I would be able to. My daughter is returning home to me today and I have no idea what the doctor thinks of her condition and mental state. If at all possible avoid this place and send your kid anywhere else. Rude combative, hard to contact staff, treating the kids like convicts, and a massive lack of transparency plague this hospital.

Don't step foot in these doors unless you want to be stuck there & have your legal rights violated. My husband is a patient & was planned to be fully discharged this coming Friday. He submitted his written notice of intent to leave on Monday at 12:10 PM & was told by the social worker that they wouldn't be releasing him on Thursday & that they'd file a court petition to keep him instead. Why would you do that if you were planning to release him the next day anyways? Suddenly last night, the night before the 3 days were up for them to file a court petition or release him, they "lost" his written notice, can't locate it & the nurse Scott that TOLD HIM to submit it, provided the witness signature & took the completed form from him says he has no idea about any of it. It's a complete lie considering the social worker previously acknowledged that she knew he had submitted it. It's now Thursday past 12:10 PM & he hasn't been discharged & they refused to let him go, so this is now a clear violation of his rights & we will be getting a lawyer involved.

Thanks to the help from this team here I wouldn't be as strong and healthy as I would be with out them. They have helped me at my worst and that's why I love them there and they are amazing. Only they know who the real MVP are and help those that are in need. I saw great staff and thanks again to those that helped me through my journey. Best hospital and great staff.

The day before I was discharged I was given a haldol pill to “calm down.” I ended up having a very bad reaction to it. I tried to tell Dr. Marcos about it on the day of my discharge, but he was dismissive and said the effects go away after 24 hours. I had been having really bad anxiety from it, and restlessness. As the day progressed, my jaw began to lock up & spasm painfully. As soon as I got home, I had to rush to the ER for a shot of cogentin to stop it. The whole ordeal took all afternoon. And I still felt restless well past 24 hours. So Dr. Marcos, if you see this, you were very wrong about the effects of this drug. Aside from that there was an absolutely monstrous patient in there terrorizing everyone with insults & racial slurs. He honestly, should not have been there. He belonged in jail. He talked about how he wanted to kill people. The whole reason I got the haldol pill was because I ended up attacking him. The point being, no one can possibly heal while someone evil like that is in there. Anyway, the one star is for the false haldol information & the lack of foresight when introducing such a patient into this environment. Many other things I could say, but I’ll leave it there.

Omg! Elizabeth was so amazing and made me feel like a person rather than a number. She made me feel that Harbor Oaks was the best place for me and she answered all my questions before she hung up. She was delightful and happy and I truly felt cared about. She is the sole reason I entered rehab for my alcoholism. God Bless you Elizabeth!

I am writing this review 9 months after my son was last discharged from Harbor Oaks. Well, I certainly believe you will be hard pressed to ever find a five star review for any psychiatric hospital. I can say that the SIPU for kids with autism is by far one of the best around my son over a course of three years had four different stays at Harbor Oaks. If you’re lucky enough to be able to get your kid a bed, it’s definitely the best place for them to be & the staff is great. They communicate with you & can call and get updates at any time, my son is now 18 and is thriving very well in a group home and I appreciate all of the help he received at Harbor Oaks in the SIPU. If you are someone that needs to get help for your child with autism due to anger and aggression it’s definitely a hard first step to take but this is one of the best places in Michigan. Thanks to Nate & Allison & Kim , Preston is doing great.

Great experience. Except they withheld Zoloft for 4 days which caused a major headache in my kid. Plus seizure risk. Everything else was great tho.

Lied and backdated/signed my paperwork, denied basic needs, allowed patients to touch each other, lied to my family and police/court, stole a bunch of personal items…quite the dumpster fire. Update: Tried to send an email to the below provided address, and have been blocked by the sender. Please do not go to this hospital for your own safety, you may leave with more trauma than you came with, and be expected to fight the hospital in court when you complain. Really a welcome experience when you are severely mentally ill, vulnerable, and just needed help.

My daughter has been battling psychosis for 5 months and has spent about 2 weeks of that outbof the hospital. Harbor Oaks has kept me updated and listened to me. The social worker Ms Williams has helped me push for long term treatment placement where the last 2 hospitals have failed us miserably helping her at all. Thank you so much! Keep up the great work

This place is a joke! Nobody answered the phone or returned my calls in a timely fashion, it took multiple attempts just to get through to a social worker or doctor. I tried addressing my concerns that i fear for my safety as well as 2 of my children have fears of my child coming home (one of those rather be homeless than in a house with said their sibling) all that was said was if there's a problem after discharge you can bring child back to the hospital. Less than 4 hrs home and our fears are now a living nightmare.

Harbor oaks is way nicer and cleaner than their sister facility stonecrest, but the problems there were worse.The first day that i had got there I had gotten beaten up by this girl who already had charges pending from two different nurses that she beat up. I had a concussion and I asked for medical attention multiple times, and when I started saying that I felt like I was going to pass out, they told me that I needed to stop being disrespectful and stop asking the staff for the nurse. I never received any medical attention and started throwing up every day from the concussion. Even after asking everyday, they would always say “don’t flush the throw up the nurse will come look at it later” then they never did once. One of the nurses lied and told me that I would not be able to press charges because there would be no way to get the security camera footage because of HIPAA. which is a lie, there have been multiple cases at harbor oaks were there have been filed cases for assault where it includes security camera footage. I can’t even press charges now because I never got to take pictures of all the damage because I had no phone and was never given medical attention. I made sure I did not hit back once because I was scared that I was going to have to stay longer if I fought back. I’ve never gotten into a fight in my life. there were 3 different fights during the eight days that I was there. when i got discharged, the emergency room told me that I did have a concussion after all. We had our markers, pencils, bracelet making time, and journals taken away and all we could do was watch tv when they put it on and play cards. i will say the staff there genuinely cares, Miss Nicole was the sweetest staff there. They gave me more advice and help rather than the actual group therapies, talks with the doctors, therapists and social workers. my friend just got admitted to this hospital the other day and i can only hope that her experience is not like how mine turned out to be.

Spent a week here staff was great, the food wasn't that bad either. My bunkie was jus like me so it made the time better. There's really good group therapy and they treat you with great respect.

I was terrified to come because of the reviews. However, I got good treatment here and the staff were really compassionate and helpful. I came voluntarily and left feeling a lot better. You honestly just have to put the hard work in to feel better when coming to a place like this, and it's really hard. But I had no issues at Harbor Oaks.