1 star is reflective of the entire experience, most of the negative coming after the visit. I showed up and was seen in about 20 min but then sent back to the lobby for 90 minutes due to lack of bed space. I had a test done and they determined no immediate risk. I was seen and received good care overall once I was put in a room..i was happy with my care team. Once discharged I received a test result is the a diagnosis that wasn't covered or explained at all. I got that 2 days later. I tried to send a message and was told I sent it to the wrong place. Even though it was my only option. They suggested a nurse care line. The nurse said she couldn't do anything about the retest result but kept suggesting things that were unrelated to my question and refused to listen to my concerns. I ended up letting her know I didn't see anything productive resulting from the conversation since she want listening to me and was going to disconnect the call. Overall I am not happy now. I am more concerned and stressed about my condition. Now I need to make a follow up appointment with someone else due to the lack of thorough work in explaining my issues that night. I would recommend Beaumont instead of HFHS right now.

I'm currently in this hospital and they're extremely negligent. They repeatedly ignore requests again and again and I'm ready to call 911, but realizing no help is coming. What is wrong in Healthcare? Please make mandatory mental health for your employees if they're burnt out, because they're useless in this capacity. I've got a laundry list of wholly negligent behaviors bordering on malpractice and will be contacting my lawyer during my stay, if not getting transfered to another hospital.

This place is awful. Had a heart attack in October. Went to the ER here, the put me in a packed waiting room. I couldn't do it so I left & went to the Detroit VA hospital. Stayed at the VA in Detroit for 2 days where they did absolutely nothing as well. Sent me home. Less than 24 hours later, I had a massive heart attack at home. Luckily I called 911 & was rushed right into surgery at Wyandotte ER again via ambulance. I am greatful they saved my life on the 2nd attempt. But why is there no room for patients when u go in with chest pains? My wife is at this hospital right now. She has been having chest pains all day. She has been sitting in the waiting room for 4 hours now. Seems ridiculous. What are the doctors who work there doing all day?! I count over 20 people in the waiting room at 1pm on a Thursday. Should never have to wait this long to see a doctor for an emergency. People who go to the ER are in serious condition & need to be seen in a timely fashion. Feels like we are cattle when I go to this ER. I won't go back unless I have no other choice.

Though I had to come for an unplanned appointment. It was well worth the extra driving time. As I approached the parking lot my GPS said to turn right into an open parking lot to my amazement the water was right in front of me. What a beautiful view for an unexpected trip. The woman on the phone that scheduled my appointment was very kind and was able to get me in last minute. I so appreciate you all going above and beyond for me. God's blessings are all around... you just have to take time and go where he directs you.

Went in for extreme pain 9/10 in my right upper quad of my body. Still experiencing this pain today, visit was 6/17 or 6/18. Mainly shoulder blade into the front under rib cage. Assumed it was gallbladder given location. Was sent by my local urgent care to the we due to what the issue was. I got back very quickly. I had 2 different drs come in. The first one was very dismissive to my concerns, said I likely pulled a muscle. The second dr came in and I expressed to him my feelings and that I wanted to leave because the way he treated my concern. He was nice and attentive. All tests were negative for gallbladder, kidneys and liver I think. He told me that it’s not their job to keep digging into the issue and sent me with Tylenol, steroids and lidocaine cream. Follow up is scheduled with primary care. Looking into legal rights, especially if there is actually something wrong that was overlooked because it’s not their job after tests come back negative.

If I could give 0 stars I would. I used to work here in the Sterile Reprocessing department years ago. This would be my last choice for a hospital , seeing behind the scenes of things firsthand. And the Maternity floor is an absolute joke . Had a family member deliver there and they were going to leave in the morning to go home with the baby. They thought…… nurses coming in saying they had to give the baby a syringe of fluids , and multiple things that they never even done to the baby. Shift change needs to COMMUNICATE within to relay the correct information. They had to stay another 24 hours . The baby and the mother were doing everything they were told to do in order to qualify for leaving the hospital. Until the nurses came in saying a bunch of stuff last minute and causing confusion. None of these hospitals are exceptional but I wouldn’t choose this one if my life depended on it. Made the time after delivering the baby stressful for my family member who her and the baby were healthy and happy to go home. I know she would not choose this hospital to deliver at ever again. The nurses were rude , not informative at all. Never again!!!!!!You never forget birthing your 1st child , and this one will most definitely not be forgotten for ways in which we could avoid if communication was key. But they lack the sense of communication very much so. Go ahead and say we are sorry for your review contact us at blah blah blah. Nobody will contact me , that is all a nice front you guys put on. BUT if they do , I will gladly give them an earful of how horrible the experience was for my family member.

I’d like to say something about my surgery that happened yesterday.I choose my doctor because I trusted him.I thought he gave me a confident decision about his work.I was pretty sure he’s going to have my surgery, but the day after i got a notice in MyChart and something wasn’t right. I was very ,very disappointed and angry. He never mentioned that someone else going to have the surgery on me. Not even when we discussed this surgery in his office a month before and on the day of the surgery either. I got a letter from the procedure and it said the surgeon, my doctor who i choose going to have my surgery not someone else! I don’t think this is right.That isn’t fair with the patient! Is this the famous Henry Ford Healt care System? I’m 100% sure I won’t go there anymore!!!

Horrible I was admitted yesterday after eating over a day in the er for a room I eventually got put onto floor 3 where Everytime I paged the nurse desk they never came or even acknowledged what I needed. If I could give this hospital a 0 I definitely would. The patient care here is horrendous and you won’t get your medication on time or anything you need. If I could talk to hr or someone in charge I’d tell them off. Worst experience I’ll be going to Ann Arbor or Trenton from now on

I went in with severe lower back pain and running a fever, I felt like I was going to collapse just getting out of the car to get into the place. I waited 4 1/2 hours sitting in a wheelchair to not be seen by a doctor. Now I was in more pain but sitting in this wheelchair that long! Their staff is rude and unbelievably slow. I will never recommend this place to anybody. Even the actual hospital itself aside from emergency walk in is a joke. Sad that so many people depend on this hospital in the area and surrounding communities and this is what they get. Will never come back if my life depended on it, cause I would still be waiting!!

If I could give you guys more stars, I would! I had a surgery today and everybody that I came in to contact with was so nice, caring and attentive. These people make everything go smoothly for you and make sure that you are okay every step of the way. I was also here for an emergency situation in the beginning of this month and everybody was great then too! I enjoy coming here because I know that I will be well taken care of and not feel like just another person. 100% satisfaction with this place and won't ever go anywhere else! Thank you to all of the amazing health care workers. Thank you for being a place that I can trust.

I would give 0 stars if I could. As someone who works in customer service myself I tend to be very understanding, especially for nurses and doctors. This is way beyond anything I’ve ever done, usually I do not take time to leave reviews, but when your mother is excruciating pain, you DO NOT tell someone that the pain is “you’re causing your own pain”. My mom has been held up at your hospital for days now with terrible treatment. I understand nurses are working day and night, but so is the rest of the world. Do not take your miserable life out on my mother. Not everyone has time left with their loved ones and the last thing they wanna hear is how little you wanna do your job and help. Get better Henry ford. Edit: I hate to inform that things never got better. Nurses breaking confidentiality laws, letting my mom lay in blood covered sheets, absolutely unreal. I do not know how some of these nurses still have jobs. I am absolutely appalled, I cannot believe my mother was laying in blood. Let alone I’m pretty sure nurses are not supposed to discuss other patients medical records, kinda sounds like a lawsuit…

PLEASE TAKE THE EXTRA FEW MINUTES TO DRIVE TO THE HOSPITAL ON FORT STREET. YOU OR YOUR LOVED ONED HEALTH COULD DEPEND ON IT. I would give a negative 5 ☆'s if that wae an option. Absolutely the rudest most unorganized ER department  that I have ever dealt with. From the nurses to the tech staff they were uncaring rude and nasty to each patient I saw them interact with. I cant even begin to explain the level of ineptness that I witnesses before I requested that a MRI tech please stop being so rough with me because I was still recovering from a major surgery and he was pressing on skin that was painful and not completely healed. The man responded with (I can't quote exactly) This is America and no one was forcing me to stay, in fact his day would be easier if I wasn't there to begin with. At that point I made a call and left without another word. I was taken by car to a Beaumont hospital where they recognized the severity of my medical issue immediately and I was seen  by an efficient friendly staff and treated with respect from arrival to departure.  Henry Ford hospital system should be ashamed to be affiliated with this hospital, and see to immediately reorganization  as well as complete staff retraining before  it can possibly get any better. **I contacted the number below and it was as big a waste of time as the trip to the hospital. They have excuses for everything and expect the patient know all the proper medical terminology or they just pretend things didn't happen. This is the only hospital in the area with more one star ratings than any other number. Absolute disgrace to the Henry Ford medical system.

This is the absolute worst hospital downriver. The staff are very uncaring and unprofessional. I came in with a kidney infection (fever, chills, pain etc) and they did nothing. I waited almost 4 hours in the waiting room before I left. Prior to this I had a visit last year where I had to wait in the waiting room for 12 hours. Can you believe that? The staff do not care if you're freezing or thirsty or anything. Time management is awful. They let a group of university boys in there last night to give the staff some red bull and flowers it was so unprofessional, they were taking pictures right in the ER waiting room then let all of them back behind the ER doors for a long time. At that point I gave up and went home.

My wife was sent yesterday by her Doctor. After waiting in a room for over 2 hour's. Nothing was done. We finally just had to leave. I would not recommend anyone going here. Just sitting in the waiting room. I could hear them getting personal information from patients. I have at Least 10 peoples address name and Social Security Number. If I'm not mistaken that is a violation of your rights. There is so much more I could say. All negative things.

Unfortunately there are no "zero" star. I was scheduled for a second lumpectomy at the hospital on the 3rd of January, went in with my glasses on, only valuable item, since it was a Fendi brand and it cost me $400 in 2020. Right before the nurses were taking me to the OR, I place them in the case and gave the nurse so she could put them in my clothing bag. When I woke up in the recovery room, I got dressed and the nurse asked me if I was ready to go, I told her yes but I need my glasses. They started to look for it but couldn't find them. The nice nurse gave me the manager for the patient care advocate, Mr. John Chandler, who kept on giving me the run around. So I called Laurie at the administration's office and she also told me she would have someone call me before the end of the day, which never happened. I waited until Monday morning and called her back after calling Mr. Chandler who was avoiding my calls. On top on taking/keeping my prescription glasses, he forced me to use my insurance and pay the balance or no glasses at all. Now after reading the reviews on Google, I verified that I am not the only one that had something valuable taking. Now I really think if it's not time for the Wyandotte police department to be involved with this issues. Get it together Mr. Administrator

The doctors in the ER are all so nice and helpful, my problem is with the nurses. The charge nurse in the express care area today had a lot of bad things to say about her patients (loudly might I add). I opened my door to tell her I could hear her and she pulled a 180 and her attitude was gone. I heard her tell someone else she works at the ER in Beaumont Trenton, so there’s a fair warning to everyone

The hospital was filthy, being the middle of the night, we didn’t want to be there as much as they obviously didn’t want us there. A female nurse we came across with the last name walker seemed like she was high as a kite! Not exactly a professional environment you feel safe with your health in. We will definitely go elsewhere from now on.

This is my second review of this ER and i pray i am never unfortunate enough to have to write another one..  Trying to explain all the issues this hospital has with their ER would take weeks and a full legal pad of paper. I will just say that you start out with an over crowded filthy waiting room with a multitude of gossiping princesses at the front desk all of whom are having way to much fun to worry about the patients. From there I was taken to a treatment area that the employees couldn't even get down the alsles of due to the unbelievable amount of patients on beds and in wheel chairs hearded like cattle in the hallway.  When I was lucky enough to see a doctor he was there for approximately 60 seconds and ordered a pain medication and left. Quite some time later I was given a shot of pain meds and left alone with no way to contact any help.  I had a reaction to the medication and after getting sick and vomiting I waited for 2 hours laying in my own vomit until I finally got up on my broken foot and asked for help. The nurse was as expected nasty to me and told me she had more important things to worry about than my upset stomach.  She did finally change the bedding and left me in the room again but now the vomit was only all over the floor.  The worse part of this entire experience was that I was actually receiving better care than some of the other patients around me. Please...Please...Please find a different hospital for yourself or your loved one, or for that matter a stranger you are helping on  the street. I wish I was able to post the pictures I have to go along with this review but I did take photos of most of the encounter. The hospital will generate a standard form letter for everyone to see below my review however I actually fell for it last time and contacted the number they requested me to call.  As expected they had an excuse for all of the behavior by each employee last time so I wont even bother this time. This is just for public knowledge. I dont have any desire for an apology nor do I expect anything to change.. Best of luck to everyone.. Beaumont Trenton is only 10 minute drive.

My daughter and I went to Henry Ford Wyandotte ER on Friday and had subpar care. They did not follow up with us in anything we were concerned about and discharged us with no consult. In addition to this, they have everyone in the hallway when you leave and there is zero privacy. Everyone’s personal information and illnesses were shared with the 5 other patients sitting around them. My daughter has had health issues for over 2 weeks. They said nothing was wrong with her, but the symptoms she had were clearly emergency room and worthy. Both visits in the ER (we went twice) we received no care or answers to questions. They told us to follow-up with cardiology but we received no referral or resources. When we did get in touch with the cardiologist office, the office staff was incredibly rude and dismissive. Both times I tried to talk with them, it brought me to tears. They do not listen to you here and do not care what you have to say. I will not return here unless absolutely necessary. Today we went to U of M hospital in Ann Arbor- they listened and followed through. I finally feel calm because they listened and gave us thorough care for my child’s health issues. What a difference!

Worst hospital I have ever experienced. 0 stars if I could. If you ever find yourself or a loved one seeking help for mental illness do NOT go to this hospital. There is a patient not mentioning names that had a mental episode and was admitted to the ER department. He is now 9 days in, not even on the floor of "Behavioral Health" so he is not getting the proper care and/or treatment. When questions are asked their response they are still looking for a place to take him for inpatient treatment. How long does that take? Not only is he being housed on the wrong floor but receiving the worst possible treatment i have ever seen with the rudest most unprofessional nurses i have ever seen. I was visiting and heard his nurse say to another nurse " Im not dealing with him " in the rudest tone (she should be fired in my opinion)They show absolutely no compassion for the mentally ill or maybe they are just not educated to deal with them either way just unacceptable. He has been tied down to his bed unable to move his arms/legs since he was admitted for being aggressive and dont get me wrong i understand tying him down for that behavior but 9 days!!?? He has not showered he cant feed himself or use the restroom facilities they expect a grown man fully capable of using the restroom to s**t in a bed pan laying down with no use of his hands so he needs a nurse to wipe his a**! Come on he has a mental illness hes not disabled. This is there way of handling him while they wait for a spot to open so he can be transferred. This experience I'm sure has traumatized him and if in the future he ever finds himself needing help I bet after this he will not reach out to get it. I hate to say it when this is all said and done he will be worse than when he went in. So sad. After reading the reviews here I see this seems to be normal at this hospital.

We were there on Tuesday evening, the ER was very busy. The problem, it was filthy. Used tissues all over the floor. No wipes or sprays to clean any of the chairs after people that were definitely contagious had been taken back. Someone was vomiting in the garbage & no one pulled the bag after. You would think a hospital would try to contain or slow down the spread of Influenza/Covid by keeping areas clean & disinfected as much as possible. My recommendation if you have to use this ER, bring gloves & wipes not just your mask 😷

Avoid this Frat House at all cost the trash 🗑️ can of Downriver hospitals, Won’t get into details but almost never seen a doctor unless it was a phone call to do a procedure for my mom she was there about 4 months but was quickly transferred to the select care floor, some staff were good at times it seemed under staffed. Got called that she had a stroke but in fact she didn’t but they decided to put her on a ventilator and we all know how that turns out.. This place is dated old.. Do yourself a favor and go to Beaumont or Trinity Health, U of M No it wasn’t Covid..

Not happy at all with the experience I had with my child recently in the ER. Did not even make sure that my child was well enough to travel to another facility, only to be rushed off to another ER where my child was cared for in the ER for 2 days and then moved to a floor, because of extremely low blood pressure. This Henry Ford did not even take the time for my child.

I recently went in for an elective induction on Nov 12th! I was brought in as soon as I got there. I was nervous as I was going to be a FTM! The nurses and doctors during my labor and delivery were nothing other than AMAZING! They made me feel so comfortable, heard, and were helpful & encouraging in every way. I wish I could remember their names but there were so many during my couple days being there. I would deliver here again and would highly recommend other moms deliver here as well! I had the best experience with the nurses even through the very long and painful 28hr labor I endured.

My daughter had out patient surgery there. I was very upset with not being allowed to sit with her while waiting to be taken in for her procedure or with her during recovery. My daughter is very nervous about needles and did have a bit of a panic attack in back and I was still not informed except by my daughter on the way home. I have taken 2 other people for surgeries since Covid started this is not how other hospitals operate including other HF facilities. Not good patient care.

At 5:30 AM I arrived at the surgery waiting room after working the midnight shift. My wife of 36 years had an extensive surgery that finished at 12:45. I talked to my doctor and he told me she would be in recovery for about an hour. After an hour and a half I saw the desk staff (Jodie) tell one person that because they needed an ICU room they needed to wait till someone was discharged before they could be assigned a room. That it may take hours. Becoming concerned because I still needed to go in and work the midnight shift tonight I approached the desk to see how long it might be before my wife would get a room. Jodie said there is no way to tell. I explained that I'm trying to gage weather to sleep now or later. She told me that someone would need to be discharged and the room sanitized before she would be given a room. I asked if I could see my wife in the recovery area. The Jodie at the desk said no because of Covid. I told her that I have been vaccinated, have no symptoms, and am wearing a mask. I told her I saw them let two other family members back to see there family having surgery. She said that she would have to check with someone in the back. She never did this, or at least she never told me what was said. This is like the third time I've had a bad experience here. I am beyond frustrated and angry. Those are things you don't need at a time of high anxiety. And the pius and callused way that they hold information over you discussed me. From now on I will do everything in my power to not utilize this hospital again. Not happy. I do want to say that the doctor we had was fantastic. It's now been 3 hours and 45 minutes. Still no room. About an hour ago the other lady working the desk took me back so I could at least see my wife and see thatshe was ok and squeeze her hand. Well it's now 5:26 PM, 12 hours after our arrival. Judie has gone home. No one tending the surgical lobby. About 7 or 8 of us still waiting for a room. Almost 5 hours after having a rod, 6 screws, and cage placed into my wife's back. This is our third day on the floor. To be fair as bad as my initial experience in the surgery lobby was the rest of our (My wife and I) time here has been good. The staff has been fantastic on the floor. I couldn't be more pleased. I am once again a fan of the hospital. Thanks to all of the dedicated, sensitive and knowledgeable staff that have cared for my wife. Your commitment to people and their care shines bright. You have my deepest gratitude.

After writing a not so post post at the very beginning of my daughter coming here to give birth I am changing it and going with a four because after having Dr. Engler and dealing with the rest of the entire staff in the maternity ward I could just not say thank you enough to all of them. Dr. Engler is the BEST ever!!!!! Each and every nurse and person that we have dealt with has been spectacular!!! (Minus the getting the IV) I thank you all. Spectacular team ♥️♥️♥️

I had a reverse shoulder replacement surgery performed here. Pre surgery team was great. Surgeon and Anesthesiologist were awesome. Recovery team was attentive and a pleasure to wake up with. A snafu getting the physical therapy team to show up resulted in me being in recovery longer than normal. This had the recovery team and the surgeon apologizing. They brought my wife in and brought me a meal. Seemed like a process problem and not a performance problem, but their concern about the delay made me realize I was in good hands. I cannot express how awesome Dr.Jared Mahylis and his team performed before, during and after surgery!

If I could give this place 0 stars I would! They don’t deserve one .. first in foremost no one was at the emergency counter when i got there then I waited in the waiting room for 15 minutes crying in pain… mind you I didn’t see any patients.. then went to the back staff playing and laughing and taking forever so I just left and went to Beaumont .. this place showed no sympathy they didn’t care that I was there! I would rather die then come back here

I'll preface this review by stating that I have relatives in the medical profession, sometimes I slip up and use medical terminology, I've got a story from a hospital visit I've had here. This is not meant to be an indictment of the nursing, labs, or physicians of the hospital, most of them are overworked and are human just like me and you. Majority of the blame lies squarely at the feet of Henry Ford's Medical Administration. During the COVID Pandemic, I needed to be seen for emergency cholesystectomy surgery. I have a rare genetic collagen disorder that makes getting gallstones common, along with dislocations, strains and sprains. I went in with the understanding that people with probable COVID, heart attacks and strokes were going to be given higher priority to be seen by the staff. Fair is fair, I did walk in. Waited eight hours to be taken in, vomited in the lobby twice. Fine, whatever. Is what it is when people refuse to wear a mask or get a couple shots. Got taken in at about noon. Waited a while to be seen by an ultrasound tech. Got my scans done.... then was left waiting in the ultrasound lab for another couple hours before another nurse had noticed I was still there and wheeled me back to my floor. The gastroenterologist I had seen was prompt and professional. During the wait, my phone had died and I had forgotten to tell my family I needed surgery. One of the nurses there had let me use her phone charger to let my mom and brother know I was going under the knife. After surgery removed an inch and a half long gallstone from my abdomen, I was discharged and sent home.

Went to Beaumont Trenton in May with my wife, they basically barely treated her and let her go when she needed actual help. I called the nursing staff in the emergency department here at Henry Ford Wyandotte and they were very helpful, very nice, concerned about my wife's well being like I was for her. Fast forward to today, Beaumont Trenton, yet again let her go even though she needed more emergent care and other care for a few things that Beaumont Trenton wasn't even willing to address or help in any way. However I again called the ER here, and they were again nice, helpful, concerned about how she's doing, and even though it's a small drive compared Beaumont Trenton, I will ALWAYS come here now since they've taken amazing care of my wife. I strive to find hospitals that don't treat people like cattle, or think every answer is a pill. Thankfully they don't do either. 4 stars, can't say perfect because there's always room for improvement. Would be better if the family of an emergency patient can go back right away, but that's nitpicking. I still will pick this one over any other one.

My mom (74yrs) got covid while in the hospital here. Staff are not required to wear masks any more, which is a big mistake. This place is short staff, you are waiting and waiting for help while in the hospital.

So my fiance was sent here multiple times and every time they don't do anything he was sent the last time due to a seizure and they sent him home without testing and told him he'd have a ride with his insurance but he didn't due to they never called one! He had to walk back at 12 at night!!! This place is a joke they are wrong to send someone who just had a seizure to walk home!!

I had the absolute best nursing staff during my visit. Sam and Jusrin on the 6th floor night shift made my 1st Christmas Eve away from my kids actually enjoyable. They were attentive, had amazing bedside manner and had me smiling. There were a couple other people that need to be mentioned. Nurse Lisa and Nursing Aide Edie. They too were amazing. Now, besides the nursing staff that I mentioned, everything else about my visit was awful. They left me NPO (nothing past the lips) for 2 days not knowing what they were doing to do. Then came time to be discharged... on Christmas mind you, and I waited 13 hours for a discharge and finally left AMA (against medical advice). I will probably be stuck with the bill. Most expensive, painful and aggravating Christmas I ever had. The people I mentioned deserve more than 5 stars,,, they deserve a raise!

My Mom was brought in to the emergency room. It was evening and her nurse Jada was exceptional. She explained what she was doing. When she said she would get something and be right back she did. She was very pleasant. If they were all like Jada five stars would be the norm. I'm not sure the young doctors name. He came in a number of times and discussed his thoughts. Very much appreciated the care.

I stayed here for a few days. I originally went to the ER for emergency gallbladder surgery as an outpatient per the request of my primary care doctor. A couple days after the surgery I got extremely ill and could not eat or drink. I went to the ER by ambulance, they took me to the place I had surgery - just in case there was a complication. I was unable to walk at all without throwing up and so I had to be chair-lifted out of my house - into the ambulance. I waited in the ER for 3 hours. I was extremely weak and could not walk. I stayed in the ER for nearly an entire day while they treated me for potassium and magnesium deficiency from vomiting. They then sent me up to the 6th floor when I told the awesome ER doctor that I felt dizzy. This is where things take a turn.The 6th floor doctor, Dr. Baraka was an absent doctor. For the 8 days total I ended up being there, I only saw him, maybe 4 times. One of those times he wanted me to walk with him to see how weak I still was; during the early days while I was still weak and throwing up. He held my hand and I told him I was going to throw up, some of which happened in the hallway. When we got back into my room, I spit saliva into the trashcan and he said and I quote "You didn't have to throw up, you just needed to spit." and right after he said that I projectile vomited into the trashcan. He got me back into bed and ran out of the room and I didn't see him again for 4 days. I was admitted officially on Sunday, July 9th, even though I was there the day before in the ER. The Wednesday after the 9th. My aunt showed me a picture on her phone of our dog and that's when I noticed it was in black and white. I asked her about it and she told me it was in color. Mind you, during my stay I was not allowed water or food and had to be in bed at all times, as I could not walk by myself anywhere. As the days progressed I started hallucinating and the vision in my left eye was getting blurry. I brought the hallucinations up to Dr. Baraka and his solution was not tests to see why, his solution was having a psychiatric doctor come and speak with me, asking if I wanted to hurt myself. I don't know how they came to that conclusion. As my vision got worse, Dr. Baraka said I needed to see an Ophthalmologist. I go to Henry Ford Optimeyes for my eyes and know they have an Ophthalmologist there. I say this because my in-network ENT does not work within the Henry Ford hospital system, only within Henry Ford Health. He came to see me. Dr. Baraka claimed because the hospital did not have one, I had to go as an outpatient. Okay, fine. Not even 2 days later I was being discharged, while still not being able to walk...(which I was never treated for) and going blind. During the discharge day on that Saturday, Dr. Baraka spoke over my aunt and dismissed my grandfather's concerns. As soon as we got the discharge papers, that same day we drove 45 minutes to UofM Ann Arbor and they immediately were concerned with why the doctors at Henry Ford Wyandotte did nothing for my extreme weakness. After several tests they found me to be severely malnourished (I was in a bad state before going, but not to the point of undernourishment. They refused to feed me.) The eye issue was partially solved, this may be a long-term nerve issue now. I can see thanks to UofM. UofM is a godsend and I would highly recommend anyone to tell the EMTs or to drive there; please, go to UofM. It could save your life. Most of the nurses were awful and rude. I was in extreme pain because my saline ran out and I was getting pure potassium in my IV, which BURNS. I was screaming for help and a nurse came in angry asking what I wanted. Like I meant nothing to them. I will say, the one nurse that should get all the recognition is Rika. She was very caring and compassionate. The other nurses, and even the doctor could learn a thing or two from her on how to treat patients with dignity and respect. This being said, I used to be a fan of Henry Ford Health but I will never get treatment again from them.

The staff at Wyandotte hospital on the 5th floor was absolutely amazing during my Mom's stay. They had great customer service, they were kind, patient, and wonderful. I truly appreciate the nurses and doctors that really took they time with my Mom and helped her get back on her feet.

I was really impressed at the care and concern for me. I made a mistake and drank candle oil, went to Beaumont and never even got seen. Just given water and told to sit in the lobby 4 hours to be monitored, then released. Well everything went haywire the 5th hour, vomiting, chest pains, diarrhea etc. When I couldn't breathe without chest pain, I decided to go the Henry Ford Wyandotte and was taken in immediately and got tests ran, X-ray, pain medication etc. The staff were excellent and very attentive. They asked a lot of questions to understand what happened and explained everything they could do thoroughly. Pain went from an 8 to a 3 before I was released and everything took only about 3.5 hours. Way to go Henry Ford👏. I'm much better by the way.

The best hospital in the entire universe. They took care of me immediately they started drawing blood immediately. There was no wait time. They were really nice. They comfort me. They offered me a blanket, which small hospitals don’t even give you out days they attended my pain immediately they had a 24 hour care eye on me. They were really nice. I recommend this hospital to anyone who’s having an emergency they took care of me and I already it’s an amazing hospital and the doctors treat you like family. As soon as you enter the hospital you are greeted with love and you are taken care of immediately. Also, the police are really nice there. They make sure you are safe and ask if anything hurts, don’t forget the paramedics are also super nice. There is the firefighters best hospital in the world I recommend this hospital to anyone. I wish they had more hospital like this around the world. No lie if I’m in Canada and if I’m having a medical emergency I rather go to this hospital then go to a Canadian hospital