Read all the one star reviews - they will continue to charge you months after you've fulfilled your contractual duties to cancel this service. Management requested we come in and cancel in person, but weren't even in the building during scheduled work hours. Not a nice enough gym for this level of hassle.

Best gym in town! Snap Fitness Ferndale has the best staff, best personal trainers, and a very caring ownership! The owner, Dallas, has been a long staple of the facility, having been a member since inception over 10+ years ago, a personal trainer, and manager! The training team has also been there for many years, and they always have a warm, welcoming atmosphere ready to help any member. The gym has EVERYTHING you need for a novice or a serious lifter. Cardio equipment, strength machines, free weights, functional fitness studio, tanning bed, two changing rooms, heart rate monitor technology, and FREE parking in Ferndale! The classes are very diverse and offer a nice chance to engage with other members in group training. The family atmosphere, genuine care for your health & wellness results, and top level service from Dallas & his team to deliver the best experience for you makes it an easy choice to join!

Our old gym never reopened after COVID, and we liked the idea that SnapFitness was closer. It's small with the basic equipment you'd need for a workout. Like most gyms, you're waiting for the squat rack or smith machine, cables, or one of the free bars. If you come during 5-7pm range, there will likely be a personal trainer in the back room taking up several stations at once. Whenever we came in, we were frequently greeted with, "Look who decided to show up." We moved away and tried to cancel the membership in March. Already didn't love their policy that, whenever you want to cancel, you have to pay for the next month as well -- but knew that going in. They told me I'd have to come in-person to cancel, though I could join by e-signing documents. Come September, I emailed saying it wouldn't be possible to come in and to please email me something to sign. Sent document over the next day and was able to cancel then.

Been a man living here for a few months now. It’s pretty uncomfortable to workout around someone who’s having full on conversations with themselves and blaring gangster rap over the music already playing overhead. Not sure how he comes and goes but always food, a backpack covered with a trash bag and clothes at the entry. Surprised this has gone on for this long now.

My bf and I stopped going here because they only have *1* barbell which was fine for a while until somebody bent it lifting too much. We brought it up to one of the employees multiple times (who was great btw, but he doesn’t work there anymore) but he told us the owner didn’t want to replace it. That was the story for a few months which is why we left, maybe it’s been replaced by now. This gym is ok if you don’t need that I guess…but that seems like pretty critical gym equipment if you ask me. On the bright side it’s usually not very busy. I prefer the Anytime fitness across Woodward

Fantastic establishment. Very friendly and helpful staff. This gym is smaller than most commercial/corporate gyms, but carries absolutely everything needed for intense weight lifting and cardio sessions, plus a whole lot extra (personally I'm a big fan of the heavy punching bag in the back room). If you're trying to make progress and get in shape, and are tired of crowded gyms where you often wait in line to use the machine you need, I highly recommend checking this place out. Chris gave me the tour and got me setup, and the other staff members are just as awesome. I'd give 7 out of 5 stars if I could.

Terrible operation. Doesn’t pick up the phone if not convenient, doesn't answer messages, they enjoy gangsta like behavior in business conversations 👎🏻 Very small gym

I just recently started going here - I’ve been regularly going to LA Fitness and Anytime Fitness. This place is heads better than those two gyms and easily the best gym in Ferndale. There is a new owner that has really done a lot to make the club cleaner/newer, replaced many of the older equipment, and added new equipment, including a tanning bed and weekly classes (yoga)! Also, the staff is great here - incredibly helpful with questions about new exercises and workouts.

I recently moved to the Ferndale/Royal Oak area and was looking for a gym. After reading many of the horrible reviews of the other gyms in the surrounding area I decided to give this gym a try. First impression: small but has everything you really need. After a few days I can say this gym is a solid gym. Affordable, open 24/7, and has amazing customer service. Machines are clean, well kept, and typically no long waits at peak times. Offers parking and members are nice to one another. Glad to be a member here!

People park blocking all spaces at my gym @ paying 10 dollars a week this is sad. Have you ever seen what waste oil can do to cars ? Brake fluid maybe ...

I've been working out at this facility for one year and I love it. Especially since it's open 24 hours. The place is clean and there's a wide selection of weight equipment along with stair steppers and many stationary resistance machines.

The customer service is excellent. Dallas Mitchell the owner is very professional and seems to have my best interests not only to me but to all the customers that enter the business and the staff are very knowledgeable about fitness questions that I have and they are always willing to help me resolve any issues that I’ve encountered

Great spot. Simple, neighborhood gym. Chris is nice, helpful, and promotes a good vibe. Its a nice chill spot to put in work. Everyone is respectful.

All employees are eager to help or add advice. Place is clean. Plenty of exercise equipment and not crowded at the times I go. Plenty of wipes to wipe down the machines after you use them.

Impossible to cancel your membership. Poor customer service. Nobody wants to answer the phone. You can get a much better gym experience other places for the same price.

These guys are so helpful here at the gym. The atmosphere they have developed really does make this gym feel like home. The gym is always clean and equipment is never faulty or damaged.

I've been going to Snap workouts for 3+ years now and it never gets old!! Every workout you leave feeling accomplished! I started going to this new studio when it opened in January. The staff is very friendly and the studio is always clean. It's also really easy to schedule and get into the classes! I love everything about Snap

Today I went to this Snap Fitness to pickup my access card and I was treated so poorly and unappreciated as a paying customer. I was rudely approached by the woman who work there and she was very disrespectful and rude in her tone we were we conducting business. I was a member years ago and the service and quality of customer service was way better also the quality of people was different then also. Don't waste your time or money on businesses and people who don't give you the quality you deserve or paying for.