Facility was always clean and the staff was very nice. Henry Ford Health Systems has done it again. I don't think this was a good change. So many people depended on that facility for exercise plus it was a safe place with security.

Absolutely horrible experience. I called in advance the day before to confirm that I could pay for a guest pass to use their facilities. Of course, over the phone they agree, quote me the price, and on the day of, they say, nope, can't do it because no manager is around? He was not willing to contact his manager, and didn't even attempt to come up with a solution. I understand there are limits to your abilities as an employee, but contacting your manager, or the company having a contactable manager in the first place should be readily available. I was super excited to find a gym that could possibly have a squash court, and because of this experience, I will have to find another one. Hopefully, everyone else has a better experience.

You definitely get the best bang for your buck. Hot steam room, dry sauna, towels, toiletries ad classes including spin included in the price. Zumba, pilates and yoga. Love love my gym and trainers. It is ever so clean.

Love it. I just joined and I'm really happy to see the place isn't over booked like so many fitness clubs can be. My choices were limited because I need a place midtown or downtown with a running track and a pool. Fitnessworks has both, though the pool is small and the water is really too warm to be ideal - but that is a minor quibble. I go during peak hours and so far no trouble getting a lane or being able to use any other equipment I want. The locker rooms and showers are very nice. Sauna and steam rooms clean and well-maintained. There is quite a clubby feel about the place. Many of the regulars have been coming for years and years.

Fitness Works is a great facility, and the staff is really extraordinary. Unfortunately, their pool Is frequently closed because it is in need of repairs. And the pool is the reason that I joined this health club. They should really be offering to prorate our memberships if your pool is going to be closed for a significant amount of time. Too bad!

This place is so wonderful! It's much more than just a gym, it's a community of positive and supportive people. The classes are fantastic and it's never too crowded. Convenient location, easy parking, great value. I highly recommend.

Excellent. Staff were all very friendly. Screener at the door to make sure covid precautions are in place. Parking lot was easily accessible from Milwaukee. Tons of different equipment. Doctor was so helpful in trying to help prescribe a fitness routine to fit me personally. Great experience.

Best gym ever. For one, they know me by name and they are ALWAYS friendly. The security and front desk staff make a point to say hello and goodbye whenever I visit. Their personal trainers are always willing to answer questions or provide instruction. The equipment is well maintained and extensive. My favorite is the steam room and sauna.

I love this gym. So much to do and offer. I have fun with my friends. We invite friends for a guest pass and they also enjoy it on the first day. It would be nice of the fee allowed two. Kinda like planet fitness does. I want to try many more classes but until then I enjoy Randy's step class and the Zumba class. Enjoy the pool, sauna and steam room and plan to soon play racquetball. So much to do and offer!