I called to set up mine and my husband's membership, we picked this one because it's close to home and it's 24/7, but the man who answered the phone was very short and unhelpful. We later went in and (the same guy)he was unwilling to help us set up the account claiming it could only worked with a sixteen digit number. I called our insurance to figure out the problem only to confirm this gym was accepting our insurance and they already set up their end just waiting on Powerhouse to finish imputing our info in their system. I explained this to the guy and he didn't even look at the computer or want to talk to our insurance rep. He just told us if we don't have a sixteen digit number he couldn't do it. This was our first experience with Powerhouse gym and it's definitely a lasting one! Thanks for reaching out Susan, it was March 2nd 5:50pm I hope this employee is willing to adjust his customer service approach for future candidates.

Been a member here for a long time and I love this place. The owners and staff here are always really helpful and insightful. They have a masseuse in house and her name is Darcy (and she is really amazing), personal trainers and I have used Todd and let me tell you if you want a motivating and experienced trainer then he is your man. Overall this is a great gym, they do need to update their machines but they are always doing updates.

The owner is a female who's the absolute boss this girl handles her business she's running this gym with blood and sweat. She's a hard worker and she's turning the gym into a nice spot to be- I love the vibe there and a lot of good people who go there and use the facility they even have a sauna! I definitely suggest if anybody trying to get back in shape to go check her out- nice lo-key local spot I've been passing forever and one day I was like what the hell, I went in there and got a lot of weight off and its a 24 hour spot so you going whenever you want to so definitely check it out! Great staff..... Female friendly also I've been trying to get me wife in there but she's bullshiting maybe y'all have better luck

Just joined! What a wonderful owner who is the only woman-owned gym franchisee for Powerhouse in MI! She helped me and another friend join using our BCBS we did not even know we had through a cool program. Nice staff and great equipment and a very clean area. Plenty of free weights and equipment and you can wear a mask or not. Seems like a neighborhood feel as everyone seems to know each other. If you are a woman and want to support a woman-owned gym or just an ally to women, it would be so cool if you could support this gym and the owner by joining and tell others about it. She went above and beyond to make us feel welcome and fix a small mess we had when we joined another gym. Wonderful owner, epic gym. Join!

Clean and has everything you'd want in a real gym.. Has a nice set of rogue squat racks for the serious lifter and enough plates to go around. No pizza tho if you want that goto Planet fatness.

Probably one of the best gyms in the area. They've stepped up over the past couple years with the new owner. The 24 hour access is probably the biggest selling point since there aren't too many "grunge" gyms around that have that kind of access. The equipment is useable but it's getting pretty heavily worn and needs some maintenance. One such area that stuck out in my mind was the toilet seats, needless to say they put new seats on and I changed my review to 5 stars. They started out with a good update but I get it, it's a small buisness and it's a process. If you lift and you lift heavy, you'll want to lift here.

I am very happy with the week pass I purchased for the time I was in Michigan. Great equipment, clean and staff was friendly.

Best gym in the area, very friendly staff, big mike and everyone are good people. Whoever called this gym old and dirty are just being little girls, the gym shows it's age, but it awalys kept clean. This gym is a place for serious lifters, and people who auctually want to workout instead of go play on fancy machines and watch flirty girl fitness. Would recommend to anyone.

I’ve been going to this gym for about 3 years and I have nothing but good to say about this gym. High quality equipment, metal plates, excellent staff (including Henry), reasonably priced, and the members are friendly. If a machine is broke it is serviced ASAP. I highly recommend this gym.

Always my favorite gym to go to, always clean. Staff do a great job of checking weights, equipment and cleaning. Always love coming here to this location

Great gym. Great owner who cares and keeps the equipment up properly!

Great place to workout!!!! I drive an hour for this location. With 4 other locations within 5 miles of my house. The atmosphere is great, awesome crowd, friendly, and social able. As well, the best machines for all novice-professional Bodybuilders, and Powerlifers. Also your everyday gym person. Never a wait on machines, or benches. Stop by, and ask for Susan, great owner.....

Love this place!

Love this gym! Best I've been to. Great hours, great atmostphere. I do mostly free weights and I LOVE Laura the yoga instructor. Pricing is fantastic and I've never had an issue

Place is always clean and equipment is kept up nicely. Friendly atmosphere

Just love Powerhouse at 16 & Gratiot! Staff is friendly, trainers are amazing and I am seeing continual improvements to equipment. And to top it off the cost is very reasonable. Been going here for 5+ years now and the place is like a second family to me. Keep up the good work!

Everything you need in a gym to get you bigger faster stronger. Staff is great and the people are nice.

This gym is outstanding.. I love working out here.. The owner and the staff are very happy and very personable. The gym is immaculate and the atmosphere is very positive. I definitely recommend this gym to anyone who is looking for a gym with a positive atmosphere and a very personable staff.