Crunch Fitness - Windsor image

Crunch Fitness - Windsor

Gym Fitness center Personal trainer Sports complex

One of the Most Reviewed Gyms in Windsor


Address

1950 Lauzon Rd, Windsor, ON N8T 2Z3, Canada

Website

www.crunch.com

Contact

+1 226-526-9496

Rating on Google Maps

3.90 (417 reviews)

Open on Google Maps

Working Hours

  • Friday: 12 AM to 10 PM
  • Saturday: 7 AM to 7 PM
  • Sunday: 7 AM to 7 PM
  • Monday: 5 AM to 12 AM
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: membership (15) great (15) training (14) staff (13) equipment (12) months (11) Crunch (11) good (10) time (10) clean (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Milos S. 1 year ago on Google
    I've been going here for a while on and off, the good thing is, membership is cheap. Recently I noticed several bad things. The soap pumps in the washroom don't actually work, the change room / washrooms seem like they're never cleaned and several pieces of equipment are severely worn out or broken and they take a while to remedy things.
    8 people found this review helpful 👍

  • 1/5 Kelsie L. 2 years ago on Google
    My membership was frozen during COVID19 however payments still occurred out of my account during the freezing timeline. I relocated countries and asked to cancel my membership and was told I had to come into the home gym to do so, which I could not do since I was out of country. They kept taking money out of my account after saying they would cancel it. I finally closed the bank account and they are not harassing me for $24.00 in order to cancel my account. Emailed Sue Smith the situation and was told I had to pay up before cancelling. Honestly, avoid this gym completely. Good Life fitness is more money but has far better customer service without the crazy hassle of cancelling and the surprise fees involved. The fact that they are so desperate for $24.00 is sad. Do not recommend.
    6 people found this review helpful 👍

  • 1/5 Dawn L. 2 years ago on Google
    Since joining the gym every single time I go use the toilet there is a very very strong urine smell. When I complained to staff they said they are aware and said that there wasn't anything planned to repair the issue because it was a larger project that the owner is aware of. If I want action to contact her thru the email provided. Also they let me know I wasn't the only one who had this complaint. Not sanitary if you ask me.
    5 people found this review helpful 👍

  • 5/5 Teila L. 1 year ago on Google
    Absolutely LOVE this gym and the employees. So friendly and encouraging!!!!! Took me a while to get the courage to walk in the door but I've never looked back since. They make you feel so welcomed regardless of size, gender, race or age. 😁
    5 people found this review helpful 👍

  • 5/5 Roueida B. 2 months ago on Google • 32 reviews New
    I enjoyed it very much. I have been over a year here its amazing. Workers, Instructors and everyone are awesome. Love it

  • 1/5 Darin S. 1 year ago on Google
    Been going to this gym for 4 1/2 months during this 4 1/2 months they have done no maintenance nine broken treadmills out of 27 three of four stair master broken. Lots of machines with frayed cables not enough weights for machines constantly having to search for them holes in the walls. And I’ve seen buckets out the catch water a few times. Wasn’t a good idea to pay for the whole year. Can’t cancel and get a refund. I can only transfer the remainder of the membership not sure if I want to put someone in that type of gym none of the TVs ever are on. Don’t think they work bathroom tops leak and there’s solution to fixing. It is put a sign on the mirror. Please turn tabs off tightly they leak great maintenance. Lol missing knobs on equipment. Fire extinguishers are outdated. Haven’t been inspected in a couple years the fire marshal needs to go in there and inspect them
    4 people found this review helpful 👍

  • 4/5 Tanya S. 5 months ago on Google • 25 reviews
    Crunch Windsor is fantastic. Great gym great equipment and always nice and clean. I'm currently getting personal training from telisse and she's amazing. She pushes me to my limits every session but it's never too much too handle. I would have given 5 stars but there's no water bottle refill station only a water fountain. For a gym this size there should be a water station of some sort. Other than that it's a great facility

  • 5/5 Richie H. 1 year ago on Google
    It’s pretty barebones compared to the other Crunches I’ve been a member at. No platforms, 1 power rack, 2 squat racks, and the bumper plates are for near the group training area. It's enough to get your workout/training done without any issues but I miss the features of other Crunches (mainly in the US). Pretty disappointed and should have gone in for a tour before signing up. Edit: Changed from 3 to 5 stars. Staff member Jordan is awesome. He was incredibly helpful, informative, and friendly when signing up for my wife. He's got a great personality and I hope he gets the raise/promotion he deserves.
    3 people found this review helpful 👍

  • 1/5 Gavin 1 year ago on Google
    Went to cancel my membership awhile back due to money being tight. The regional manager was present and told me to email her and she would take care of it. Emailed her and never got a response. I than Emailed customer service and never got a response from them. Ended up having to go in and cancel but I got billed for an additional month. Staff at the desk were no help. P.s. the place has an odd smell. Highly recommend Plannet Fitness
    3 people found this review helpful 👍

  • 5/5 Blue V. 2 months ago on Google • 21 reviews New
    Atmosphere is super comfortable and relaxed. Not sure why other reviews mention it's not clean. It's a pretty clean gym, everyone wipes down equipment when finished using. Bathrooms clean. Only downfall would be they need a better water fountain.

  • 5/5 Cheryl K. 4 months ago on Google • 12 reviews
    Just finished training sessions with Sarah. She is absolutely amazing! She has taken me out of my comfort zone, encouraged me, showed me things I would not have ever attempted on my own, but most of all she has given me the confidence to carry on and use the knowledge I have gained! I highly recommend this lady❤️ Such an asset to this gym! I love everything about this gym. From management to the personal trainers to the people. Everyone is helpful and welcoming. I have been a member for almost a year.
    1 person found this review helpful 👍

  • 1/5 Mohamed B. 4 months ago on Google • 3 reviews
    Minus the change rooms smelling like urine. Didn’t have a problem with crunch; till I was cancelling my membership. They make the process so inconvenient. When confronting it, I was disrespected and talked down to by the manager (Sue Smith) if these are the standard Crunch Fitness have for their employees I would not recommend anyone join this gym.
    2 people found this review helpful 👍

  • 5/5 Peetey C. 4 months ago on Google
    I joined this gym, few months back,after leaving planet fitness. , after my first workout I wanted to quit. (Thinking its just like planet) however, I told myself,give it time. The next time I went in Sara welcomed me, talked to me, told me about her treadmill workout on Saturday mornings. I tried it, I was AMAZED! Sara is An AWESOME trainer, she works HARD and pushes her class members HARD!! SARA is the reason I stayed. She motivates you! Keeps you accountable (asked me why I missed A class one day 😀😃) Crunch is by far,the best gym . All staff members are welcoming and helpful 😃 😊. Keep up the GREAT WORK! P.s.i would LOVE to see crunch install a water station, as the water fountain is not adequate . P.s.s To the idiot who posted that crunch should ONLY employ fit,certain size,Trainers to teach a class,Sara is very FIT AND proves hard work Pays off, and she looks AAAAMAZING ! I Love ❤️ that crunch has ppl working here that aren't all a Size 4 ! Whatever your size, you can get help, get healthy and CRUNCH helps you reach those goals ! ❤️ 😍 💖. Thank you crunch fitness!!!
    2 people found this review helpful 👍

  • 5/5 Yogesh S. 1 year ago on Google
    Jordan is extremely courteous, whenever I’m having low energy and don’t feel like working out, he just pushes me and motivates me, he represents the gym very well! And Hailey is extremely helpful and rest of The staff is amazing too! And the gym itself has all the equipment you need, and a positive atmosphere overall!
    2 people found this review helpful 👍

  • 2/5 windex h. 1 year ago on Google
    Great gym, but the personal tensing sessions thay happen at prime time are horrible. All of a sudden you cant use a lot of the equipment . Most gyms move this to a dedicated section. It's a shame because it's a good gym. Especially for the price. Hopefully in the future they find some where else to move these tensing sessions.
    1 person found this review helpful 👍

  • 1/5 sanju j. 11 months ago on Google
    Worst gym in Windsor. Staff are very friendly to certain members. I had multiple issues when I was a member there, any issue they want me to send an email to manger. I have never gave them any hard time but seems like the employees there always help their favorite customers. Seems like staff members do not support newbies. end of the day its not Gold's Gym its just Cheap Cruch. Joined 'Planet Fitness' very friendly, Professional and supportive staffs. and clean equipment's.
    1 person found this review helpful 👍

  • 5/5 Jeff W. 2 years ago on Google
    I left my wallet there yesterday after working out. I was given a call about my wallet before I got home! When I went to pick it up, there was no problems. Everything was still in it. Cash, credit cards, OHIP, Driver’s license, etc… It is nice to know the character of the staff is so great. That is worth more than anything. I look forward to getting there as often s possible. Great gym, great price, great staff!
    1 person found this review helpful 👍

  • 5/5 Jen C. 1 year ago on Google
    I have been a member at crunch fitness Lauzon road for 2 years! Going to the gym is my daily schedule… my daily power workout and my daily dose of friends! I love showing up to a clean, organized beautifully decorated gym… to smiling faces at the desk… Talease, always giving that little extra… helping new people with workouts and making sure all the decorations and schedules are up and posted for all to see.Justin, and his super friendly attitude… helping if people need to be shown how to use equip or just asking how you are! Very thoughtful. Hailey… always always smiling and laughing and just really interested in making the people feel welcome when they come to the gym. You can see how much they truly love what they do. & of course the wonderful Sue ❤️ I don’t think I have ever seen her stop working so hard… making sure her staff are good… and everything is taken care of for all the members. She really shows that we are all pretty important people… always asking how the day is, how you may be feeling and just a genuinely kind person 😊💯. These employees Always make my workout and morning so much better! For the staff I only see the odd time when I have to hit a later evening workout… even though I may not know them as much as the others I spoke of… there is still that healthy happy energy given every time I walk in. Keep up the great work! ❤️❤️ Happy to be a part of a great gym! 🏋️‍♂️
    1 person found this review helpful 👍

  • 1/5 Anil B. 1 year ago on Google
    I joined the Luazon road crunch fitness center on 1st march 2022 after being assured that my monthly membership charges will be $ 9.95 per month They got me to digitally sign at few places and emailed the contract to me I did not open my email to ready the contract as they verbally told me that it will be $9.95 /month and there is big sign for this charge outside the center However I noticed that next 2 months they started deducting $18.89 from my credit card .. I then checked the contract and found that they had actually put in $ 18.89 on my contract . I was not informed about this . I was very angry and went to the club and they had no explanation. I cancelled my membership immediately and joined another club . They told me that they will talk to the manager and I might get a refund . However I never got a call back and no refund Hence i request all who join to please have look at the contract and the amount put in it before digitally signing it I was charged a third time as I quit in mid of the month This is ethically wrong to tell some other amount and then put different amount in the contact I am disappointed and hurt
    1 person found this review helpful 👍

  • 2/5 Cindy L. 1 year ago on Google
    Cleanliness of the gym is horrendous! When I spoke with Sue (the regional manager) regarding my concerns, I was advised broken equipment was "out of her control". Tanning bulbs are replaced yearly. She felt that dust accumulating on the cage over the bulbs, as well as other clients hair on the cage was acceptable. States cleaner is in daily. Yes 1 cleaner for the entire gym!! No mention of improving the cleanliness of the gym!! Her only statement was repeatedly "the health inspector was in and inspected the gym last month".
    1 person found this review helpful 👍

  • 5/5 Tammy L. 5 months ago on Google • 5 reviews
    I love it at this gym! Open holidays, women only area and the classes are awesome! Shoutout to Sarah for always being available and knowledgeable for my many questions on keeping on track <3 Crunch Windsor is the best, keep up the good work:)

  • 5/5 Emilie G. 5 months ago on Google • 5 reviews
    For the past 6 months I’ve been a member at crunch and have done personal training with Telisse, it has been the best experience! Not only is she knowledgeable and makes training fun, she pushes you to be your best and gives you workouts on the days you aren’t training with her. Part of the reason I think I’ve finally been able to stick with my goals is because of her! Also all the other staff and members are super nice

  • 5/5 Veronica M. 1 month ago on Google • 4 reviews New
    Big + comfty= PERFECT!!

  • 1/5 Luca R. 1 month ago on Google • 3 reviews New
    Terrible place, will not let you cancel membership. Was told membership was free if I canceled within 10 days, they still tried to charge me a yearly fee and they make you jump through hoops to cancel.

  • 4/5 Andru B. 5 months ago on Google • 3 reviews
    Great place to workout. Ameen on the night staff is the best. Always warm and welcomes each guest, keeps weights in order and always will to help. He even notices when you are not on your regular routine. Which is great and helps keep you accountable to your fitness journey.

  • 4/5 Wendy B. 2 years ago on Google
    Are you looking for a perfect gym? Sorry! You won’t find one! But what you will find at Crunch is very affordable fitness for everyone! During covid I quit my other gym and found Crunch to be substantially more spacious with a lot more equipment. And a lot less expensive too. No more wait times for machines and more space to change in. However, the ladies change room layout was confusing at first. It cracked me up trying to figure my way out of there. I also like that there is so much light at Crunch being on one floor. I don’t know all the staff but the ones I’ve met, so far so good. I’m there to get fit. Period. If you are too, then Crunch is for you.

  • 5/5 Carolyn V. 2 years ago on Google
    The front desk girl worker was excellent, very friendly, helpful, I really liked her helping me out. Even though I was a guest with a 1 day pass I think I'm gonna join your gym because of the girl at the desk. I think its Telieesa something like that. I recommend this worker and gym. Thank You for the pleasant guest experience.

  • 5/5 aritra p. 1 year ago on Google
    Very good Value for Money gym in the neighborhood. Additionally, Sue Smith, is an amazing Manager and he resolved my issue and went over & beyond in the quickest possible time. Kudos and Keep up the good job!

  • 5/5 Lisa L. 1 year ago on Google
    I never thought I could feel so comfortable at a gym. I’ve tried a few gyms in the past, crunch fitness is hands down the best. Great atmosphere and staff.

  • 5/5 Simon 1 year ago on Google
    23/09/22 and based on my experience the last previous 90 days 1.-it's Super Clean. Cleanliness has improved. 2.-Staff is super welcoming and Friendly. 3. Owner is very personable appreciates and read feedbacks improve. Lot of space and value for the price. Crunch is anpositive place overall. Location is One of the Best gyms in Windsor.

  • 5/5 Elizabeth T. 11 months ago on Google
    I joined the gym about 5 months ago, most of my family attends the gym and I have been working with Telisse. She is the best for helping with my goals and with training. Kind, considerate, knows my limits and encouraging me to push.

  • 5/5 Damon M. 1 year ago on Google
    I enjoy going to this gym! The membership is definitely cheaper then other competing gyms, which is a benefit for sure. BUT, this gym is worth it! It’s a clean gym, good atmosphere, lots of variety for equipment. All in all, I’d definitely recommend going to this gym

  • 5/5 Tania D. 1 year ago on Google
    I'm originally from Windsor but moved to NB , while I came down to visit my family this summer I called and spoke to a very nice gentleman who gladly signed me up for a week trial so that I could continue with my workouts, every single morning he was so friendly and welcoming, I'll definitely be back next time I'm visiting family 😁 thank you ! I didn't catch his name but he was there every morning greeting me with a friendly GOOD MORNING !

  • 4/5 Chantelle D. 1 year ago on Google
    I have been going to Crunch Fitness for about 7 months now. It a great gym. Their personal trainers are great. I have been working with telisse for about 6 months now she has amazing personality cheerful and bubbly. I started off with going two days out of the week. Now I'm down to one. their classes are great, and they come free with your gym membership, which is awesome. I go every Thursday night to work the room it's a very high-energy workout with cardio and core.

  • 5/5 Antoinette W. 1 year ago on Google
    Very friendly and helpful staff at the front desk. Great gym with a lot of equipment. Love the clean change rooms. Separate women’s area. Attended several classes so far and have been challenged in all of them. So glad to be part of a diverse “gym” community.

  • 4/5 Chelsea C. 4 months ago on Google • 2 reviews
    This is my home gym and it has a variety of great equipment to train. From the battle ropes, turf, abundance of machines in the main area and women's only area, this location meets my needs. I train here 4-5 times a week and the only improvement I'd like is more than 1 water fountain, possibly one in the women's only area. I recently needed some changes made to my membership to suit my use better, and Sue was able to provide incredible and fast service to help me do so.
    2 people found this review helpful 👍

  • 5/5 Matthew R. 4 months ago on Google • 2 reviews
    Crunch is an excellent gym, with all the machines you could need with a cheap price tag. On top of all that, the employees are amazing! Jon especially was extremely helpful. He is cool, and tall.
    1 person found this review helpful 👍

  • 4/5 Michael S. 5 months ago on Google • 1 review
    Awesome gym. Has everything you need and more. Some really good equipment that I haven't seen anywhere else really. Plus heavy bags, battle Ropes, etc. Always clean. Staff is great. Only critic I have, thus only 4 stars, is that it does get fairly busy after school and work hours (as do most gyms though).
    1 person found this review helpful 👍

  • 1/5 K R. 3 months ago on Google • 1 review New
    When I first joined, they called me for a "kickoff" session. I knew this was a sales pitch for personal training and I declined to come in for it. They didn't take no for an answer and kept calling me over and over until I finally went in, only to be roped into 2 months of personal training for an insane price. Couldn't get a straight answer as to what the final price would be until after they had me. I signed up for personal training Nov 30th and cancelled it on Dec 11th. I would have had to cancel within hours on Nov 30th in order to get my money back for both months, as the payment came out on Dec 1st, so now I'm stuck paying for 2 months of personal training. Ive cancelled the training as well as my entire membership due to your incessant, annoying badgering to come in for training. I've since joined a gym with many more amenities. My mother was a member here as well and she has since cancelled her membership due to this. So congrats guys! Because you cant respect a "no", you've now lost 2 members. P.s. im a woman but all reviews of the men's room smelling like urine are accurate. Just walking by the men's room you can smell the disgusting stench on the main floor. Will never be back here.
    1 person found this review helpful 👍

  • 1/5 Cherif M. 2 months ago on Google • 2 reviews New
    Not clean, bad smell, no proper ventilation, not safe,
    1 person found this review helpful 👍

  • 5/5 SKF T. 2 months ago on Google • 2 reviews New
    Well managed. Supportive staffs. Lot of equipments to choose from. Clean and well maintained. Loving it

  • 5/5 Farhan R. 4 months ago on Google • 2 reviews
    Clean, safe and comfortable workout environment


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