This by far was the worst hospital I’ve ever visited. You’ll die before getting service or even to the back to see a doctor. Hospital staff is rude and racist. The security think they’re top the flight. One security guard went to my personal belongings without my consent because I refuse to give him my name. I’ve been waiting four & half hours just to see a doctor. The staff says there are no beds. They treat Caucasians before African-Americans. By far the worst hospital ever I will never be back no wonder the reviews and rating of this hospital is poor as they staff. This is a picture of the Top Flight Security that went through my belonging with my consent directly in front a ppl and a camera

This place should be called “The Waiting Room”, not the “Emergency Room”. There are barely ANY PEOPLE here and we went through triage 2 1/2 hours ago!!! What’s the point of coming to a “urgent” care or add an “emergency” room if they don’t treat your situation like that AT ALL! Secondly, we HAVE to wear a mask, I get it. But I haven’t seen one person wipe down or sanitize a chair, a doorknob, the bathroom or a pen the entire time that we’ve been here. So annoying.! Boo to Beaumont!

It has taken me DAYS to think about this and come up with a calm answer, so here it is. I came in at 3am on a Friday morning, 4/1/22. I was told by the Beaumont Urgent Care on 3/30/22 that I had Covid (spoiler alert - I did not!) so I had to wait in the lobby for about 45 minutes, with one person checking in after me, and getting called back before me. Finally, they called me back around 4:30am. At that time, I met with Dr Chudler, who seemed very skeptical of my concerns and also skeptical of my past medical issues that were in my chart. She asked me who told me I had gangrene in my last surgery and that she doubted it was gangrenous until I told her my doctor (who she acknowledged she knew) did the surgery at Providence Novi. I thought I took it the wrong way until my husband also commented about her attitude. I did not see her again after my husband and I spoke with her initially. After multiple hours of just sitting in the hallway, I was tested for flu and Covid, and had blood taken for testing. (Both Flu and Covid came back negative) Dr Chudler ordered a chest x-ray (due to a "cough" that I didn't even have!) even though it was about lower abdominal issues. The nurses forgot about me - twice. The initial nurse put on a tourniquet for blood, forgot the needle, came back, dropped said needle, then wandered off to get another after that. He gave me a cup for a urine sample. I asked to be unhooked from the IV so I could go to the restroom and fulfill the request. He said “Okay, one moment” and stepped away. 40 minutes went by until I found HIM and asked him to unhook me! After six hours of waiting in the hall, I sent my husband home to take care of our puppy. I saw one nurse after 7am, who consistently told me it was my diet and lifestyle. We NEVER discussed anything I ate that night before (rice and bland chicken, if she wants to know, now). Eventually they gave me a shot of Toradol, told me it was something I ate, and sent me home with a packet to follow up with my primary/a specialist. By the way, my chart said that I am a CURRENT smoker and also that I had an appendectomy. Both of those things are WRONG. I am surprised there aren’t any lawsuits against this hospital. I will not EVER come to this ER, or even the Urgent Care, ever again. I will never recommend Dr Chudler to anyone. I plan on switching all my doctors from Beaumont at this point, too. Thanks for the worst experience of my life. I would give Beaumont 0 stars if I could.

So I give a 3 star to Beaumont because I feel neutral about the care here. A few years ago or whenever Beaumont took over I heard staff quite and the decline in patient care went down. This should not be about only money, but the Quality of care that is give. This hospital use to he Botsford and it was great. Great service, care and they took care of their employees, not that I have ever worked here. While visiting a loved one I couldn't even go into the family lounge while they cleaned the bed because the door was locked (staff mentioned security opens it). Security needs to be on their job. On a positive note, there is a Tech, Darlene who is just absolutely a Gem as well as a Nurse Megan. I always say it's not the place, it's the people who run it and work there who can make a difference.

There seems to be some racial disparities in pain management in this institution. As a black woman I sat in your institution writhing in pain and I couldn’t even get the decency of seeing a physician. The resident that was sent to assess me belittled my 11 year diagnosis by, saying I was having pseudo MS pain. I am sure the first time I asked for pain medication the doctors ran a MAPS to see if I was a frequent pain medication user. If they didn’t, they should’ve because the search would have come up void. I only use pain medication as a last resort. I only come to a hospital when I can no longer tolerate or manage my pain at home. I understand my very chronic condition, and came looking for relief from intractable pain… only to be treated with the same medication I was taking at home. I would also like to touch on the falsified late entry documentation that paints a picture of me as being noncompliant and disgruntled when in fact the tech removed my IV. I requested paperwork to sign myself out but, like all other requests I was ignored for that as well. The chart paints a picture of the nurse who was doing her job when in actuality I never met the oncoming nurse. There was no hand off or introduction.

I appreciate Beaumont Hospital they don't have you waiting long and you need to see a doctor and they make sure that you get in your vehicle when you leave and if you need a wheelchair they will get one for you I really appreciate you thank you

My husband was admitted through emergency. The nurse couldn't insert his IV and decided to make him into to her own personal pin cushion test dummy. He is bruised up and down both arms from 5 attemps. After sitting in my ER for 2 days they final gave him a room. When discharging him they didn't put a quantity on his prescription so the pharmacy couldn't fill the prescription. The pharmacy called the hospital and so did we, no answer or call back from the doctor or a nurse. My husband had to go back to the hospital and get the run around to locate the doctor to get an amount for the prescription. Absolute madness and disorder. If it's a teaching hospital, where is the supervision to teach these people.

Came because my mother is experiencing a traveling pain in her leg that has made it to her groin which has made it impossible for her to walk. She currently has an aortic aneurysm so not knowing if this is a blood clot due to the pain starting in lower leg traveling north and the fact that we have been sitting in this ER for 12 hours without being seen is absolutely insane. Most people would say leave and go elsewhere but she is due for surgery in 2 weeks with the doctors from this very hospital. I would not recommend coming here. They keep saying they don’t have beds. We don’t need a bed we need to be seen and test ran so we can go home to our beds. What difference does it make if she sits in a bed or in the waiting room waiting on test results. This is very shameful and upsetting. A hospital this big should not be this inefficient. It clearly isn’t prioritizing patients so I would not recommend or advise anyone to come here. Extremely dissatisfied with this treatment.

Still sitting in the "ER" after 6 hours! My husband has had his blood pressure taken twice already while waiting to be seen. We recently asked will we see a doctor before the New Years' shooting starts at midnight and was told "we don't know"! I'm not going to go into details about my husband's illness but apparently it's not serious enough to be seen in the past 6 hours. My brother asked me why didn't we go to a "real" hospital like Henry Ford. I told him my husband's doctor works out if this hospital. We now know, DO NOT GO TO BEAUMONT HOSPITAL IN CASE OF EMERGENCY! YOU WILL NOT BE TREATED LIKE IT'S AN EMERGENCY. My advice is to go to a hospital that treats its patients with respect by seeing them within a decent time frame! NOT 6 HOURS AND STILL WAITING. By the way, several patients have left the ER because of the long wait.

I was admitted for 4 days they tried telling me I had appendicitis. Got the whole surgery team involved then goes back tell me they read it wrong. Then tell me I have covid. Was taken to my own room. I haven’t been able to eat for a week, had chest pains and the day they tried upgrading my diet I went backwards and the doctor came in and basically told me my insurance didn’t cover anymore. Gave me no medicine to go home. Didn’t care at all about the questions I was asking. If I could give them a 0 I would. They basically rack up as much as they possibly could from my insurance and kick me out with no help for transitioning at home. Go to a different hospital if possible

After being told my four year old with a fast spiking fever would have the next bed, we waited two hours in which nothing happened and my daughter was getting dangerously hotter. Aside from that, they were putting car crash victims with chest pain and convulsions wait in the waiting room too, b/c it was emergent enough. We, along with other we’re told it would be a 5-11 hour wait, I didn’t have that long for my daughter to be seen, as she was miserable. We ended up driving a half hour to Royal oak and my daughter was taken back, given a bed immediately, and we were told her fever had gotten dangerously high in the time we sat in the botsford waiting room. Thankful for Beaumont Royal oak and their ability to actually provide emergency care for emergent situations. How are these two hospitals owned by the same company??

This is a horrible hospital. From the security at the front, to the incompetent dishonest nurses, to the fact that patients are sitting and being seen in the hallway. Loud patients making threats and disrupting other patients experiences. No one seems to care and acts like it’s normal. They tried to discharge my grandmother when she is in distress and having breathing issues, had not been seen by an actual doctor since 7 am. Beaumont Royal Oak is nothing like this. This is shameful. I do not recommend coming here or sending any loved ones here. These people do not care about others and it’s criminal. I don’t care how overwhelmed or busy you are, you came into the medical field and should hold yourselves to higher standards. I’m surprised this is a Beaumont hospital.

I recently OD'd and was brought to the emergency room here. The nurses and medical staff were all very professional and brought me out of it. My RN that was assigned to me was Sidney and she was absolutely amazing and went above and beyond for the patients she was caring for! Overall my experience was great considering the fact they were able to keep me alive and help for three more days after that. Sidney if you see this just know you're amazing and I wouldn't ask for anyone else to take care of me while I'm in the hospital !!

I’m at Beaumont the security on duty tall white guy at 3:15am in the morning on Wednesday October 19, 2022 should be trained on empathy, sympathy, and sensitive when someone is sick. My fiancé threw up and after they cleaned the area he laid back down in that same area the security said he couldn’t lay there; I responded he is sick what he need is for someone to give him medical care and then he will gladly get up, the security guard then told me it wasn’t negotiable; I again said he is very sick and I refuse to remove him from being comfortable and if there is a biohazard issue have someone clean it again after he leave. The security guard had the nerve to call 2 other security guards; now we came here for medical help not to be harassed by someone who feel the need to poke out his chest to show he’s in control. This is the second time I have come to this location and receive horrible service. The first time I came I had an eye infection and when I went to the back the main instrument to examine the eyes was BROKEN ; what’s unbelievable is I was still charged for full service. I had to go to another hospital after that experience to get a thorough examination. This type of management is unacceptable for a healthcare facility that make millions of dollars. Get it together!!!!

I’ve never felt more degraded in my life! nurse Britney T was a extremely aggressive towards her patients, I felt so unsafe And afraid. I hope nobody else ever has to experience that level of care I will never go back to Beaumont Hospital as long as she’s there please keep yourself and loved ones safe by choosing royal oak. Some nurses lack compassion and don’t deserve to practice in healthcare!

Beaumont core well whatever they want to come in sales need to do better when it comes to the attitudes of the doctors and the nurse I just say the dumbest experience ever. I left with no result. The nurses do not know how to take blood pressure. The doctors are not knowledgeable. They all do the bare minimum just to get a quick, healthy dollar and it’s not fair. Beaumont Farmington, bomber in Annapolis, Beaumont, Garden City, the worst hospitals I have ever been too. Today I came to Beaumont in Farmington ER, and I am sitting in my car as I make the post. I am assuming that the doctor on my paperwork is the doctor that I saw neither one of them gave their name, Dr. Elich and the other doctor that did not give her name just horrible. They gave me this thing to put on my ankle but it was too big and supported nothing. The nurse gave me the dumbest look. I requested to speak to someone in her attitude was just disgusting. I wish I would’ve got her name SHE WAS HORRIBLE . Off to another doctor ER THAT IS NOT BEAUMONT OR CORWELL. It defeats the purpose of changing the name of the hospital if the same attitudes and negative energy is there. Beaumont/ Corewell please do not reply with the automatic message

When I first came into the building I was greeted by Wanda. She soooo pleasant at the door! She was polite and helpful. Once I got into registration for ultrasound, I didn’t feel the same with the patient services,Denise. She was cold and short, and I hope I never have to return… after meeting Terry and her doing my ultrasound rushing my day back around I decided to take this rating from a 1 to 3. Terry made me feel comfortable she was polite and humorous.

Intake is very rude. It seems to be unnecessarily chaotic. Great facility, poor staffing. Everyone is just texting. Triage is backed up. Though not here for emergency care, it wouldn’t be my first choice. Plenty of patients in the hallway on gurneys. Poor lighting. Just reminds me of an episode from the Walking Dead. Do not get me wrong, I move my first responders but there is a standard for every industry.

My mom went in today. She was having chest pains. Three made her wait for 7 hours in a waiting room in terrible conditions. The nurse once we got back was terrible and she needs to watch her mouth. Top it all off she finally gets a room and that nasty attitude nurse again give us a room without no bed and a chair smaller than the waiting room chair. Horrible care takers and will never go there again . This place needs to be closed down. They only care about themselves and not the actual patients…

This is by far the worst ER. The wait is ridiculous. We have been here since 930pm and is now after 2am. We have not seen the doctor since around 11 pm. No communication with the patient. I asked close to an hour ago if they are going to admit her, and the lady said, "Let me get your nurse, and here we are still waiting for someone to come in. We asked for a pillow a couple of hours ago, and they said let me see if I can find one. This is such a scary thought that our healthcare system is like this. As much as these hospitals get out of our insurance and then receive care like this. It is disgusting and do not know how this kind of treatment is allowed. I would give this place a negative 10 stars if I could.

From the time I walked in with my sister for out patient surgery, EVERYONE was pleasant friendly, and knowledgable. The person who checked us in, was very nice, cheery. The person who took us to the out patient surgical waiting room was so very descriptive about getting around the hospital.Pointing out how to recognize if I was going the right way. So, i would know which elevators to use. Pointing out “landmarks” “Rosie the Riveter’ to make sure a knew where I was going. The person who checked us in for surgery was knowledgeable and told me exactly what to expect and where to go. He was equally nice to all the people who came in after us. The nurses in the out patient area were sweet and helpful. AND, everyone who I met in the elevator or in the hallway, smiled and said good morning. We talked about the best coffee to drink, just nice “small talk” It was a wonderful group of people all in the same area, So So vey nice. Wonderful job Team !! Thank you for making our time there as meat as it could possible be Someone is sending good vibes around.

Thank You Beaumont Hospital for taking very good care of me during my visit to your hospital. My care team explained every procedure they did and why they were doing it. The entire staff, Doctors, NP, Nurses, NA, X-Ray,dietitian, lab tec, housekeeping, management and office staff were very kind doing my short visit; even the young man who wheeled me to my car brighten my day. The only problem I have that prevented me from giving a five star is the policy Beaumont have of changing the medication of the patient. I was not able to take my own when they did not have mines in stock the sub they offered did not agree with me because I have numerous allergies. My asthma . blood pressure and allergies flared up after being in the hospital 1 day and a half. My reason for being there was extreme knee pain to the point I had to be carried in by ems the coldest night of the year. I appreciate the great care and kindness and highly recommend Beaumont Hospital.

I brought my son to emergency on Saturday November 26, 2022! This was the worst experience ever! I have never encountered such unprofessional and RUDE nurses in my life. The customer service from the front desk to the observation area is horrible! I am not one to play the race card, but from what we experienced, there is no other conclusion. And once we followed up with primary care Doc he stated that from the work up he was looking at, my son was seriously I’ll. They just sent him home! I Don’t know who is running this Mickey Mouse operation but they along with the entire staff needs to be let go…😡

Been waiting in the waiting room for 3 hours now and counting. The old Botsford Hospital. They do not prioritize the patients properly. My mom is bleeding out and they take someone to the back who felt something in her throat unsure of what it was. My moms pressure is consistently dropping and we are still in the waiting room. I told her not to come to this location because it seems as if they don’t care. But because of the bleeding (GI) she wanted to come to the closest location. As I am typing this now, they just took someone back who was feeling as if they have the flu. 30 minutes PRIOR to this one person who was here before us, just went back because she started having a seizure. STAY AWAY go to the Beaumont In Royal Oak

On 11-4-22, my sisters and I brought our 83 year old mom to Beaumont FH for a surgical procedure. We got to the 3rd Floor Patient Surgical In Take waiting room. We encountered JR Robinson at the desk. He was so wonderful to our mother, whom he referred to as "Miss Mary". We were three sisters worried about our mom. We did not realize there could only be two people with her in the waiting room. JR was so sweet and arranged for all 3 of us to see her pre-opt. So thankful for JR's kindness! JR is the best!!! Tracy, Kim, and Terri

The semi private room my husband is in is very small. Adding one visitor's chair makes it a very tight squeeze for one. How the allow 2 visitor's per patient is beyond me. The staff is very friendly and professional. Nobody can explain to me why my husband is not being fed.

7 hours before getting a bed. I got an IV drip of pain meds in triage, but now I'm just getting Tylenol. The IV bag of fluid stopped working so they took that out and I still have the port in my arm which I'm hoping will be for some pain meds. Antibiotics coming around midnight. I am happy about the portal being in the middle of my arm and not on my hand. That way I have free hands. This is a local hospital for me and I hope they can do much much better and get their ratings up. Between a 2 and 3 is not good. Triage and the upper floors need to communicate much better for the patients' sake. The old saying goes the left hand doesn't know what the right hand is doing.

Worst ER I ever been a patient at! I arrived at 10am today with my back fractured in 2 places, waited over 8 hours in the ER for a CT scan. Day shift nurse and doctor was attentive and followed up with me about my pain. Night shift doctor and nurses were TERRIBLE! Never checked on me at all I had to scream and yell for a nurse because of pain my medicine was switched to a lower medication despite my pain level Increasing and the new meds did not work at all. No one nurse nor doctor came to check on and left me in pain for 4 hours after. When I was leaving one of the nurses was loudly complaining about me needing help. LORD I hope they get the same mistreatment and cruelty when they are sick.

The security guard Willie (night shift 2/9/2024) was very rude and acted very inconvenienced when he had to stop chatting or playing games on his phone to give visitors their badges. The EM team was nice and attentive. Only came to Corewell on Grand River because it was close and Surgeon works here. Security needs to be retrained.

A nurse name is Jena, is destroying the good name of Beaumont. I never got nasty behavior like this nurse did with me in front of my 13 years old daughter. We always come to this Hospital because of good people, But I think this nurse has some personal problem.

I love the treatment I was given today. Came in for a reoccurring bartholin gland cyst and the nurses and doctors really cared. I didn’t wait long in the lobby like I would at Sinai or Ford and I got treated just about immediately. I can’t remember my nurses name but she was wearing a “100% not vegan “ shirt and she made sure I was comfortable and high enough to fight the pain 😂 I even had a allergic reaction to the antibiotic and she and the team were right on it. It’s my fault didn’t know I was allergic. And the doctors were extremely gentle and empathetic during the procedure. Thanks Beaumont!

I recently had surgery, and I guess I caught them on an excellent weekend, looking at the reviews. Everyone was very helpful, kind, cheerful, just overall pleasant. This was my first admission into a hospital since birth, so I don’t have much hospital experience to go off of. Everything went without a hitch. I really don’t remember much, my surgery was very in and out. I woke up clueless lol. Some of the nurses names slip my mind but those I do remember, Monica, Ashley, Corinne, Shelly, Angela, Judi, Connie and Don (transport) were all smiles and I’m very thankful they were apart of my experience. Everyone was gentle, informative, helpful and attentive. Everything from check in that EARLY morning til checkout the next afternoon was great. Thank you Beaumont Farmington 💕

Staff competent and caring. Facilities below average. Patient rooms very small and bathrooms you could hardly turn around in. Very few private rooms so got no sleep when roommate who was hard of hearing was checked every two hours by staff yelling to be heard. Wait to get a bed out of the er terrible. Some waited at least 10 hours. I do not want to go back!!!

I had my baby here. When she was born she screamed and cried. Nurses kept telling me to feed her more and getting lactation consultants for me I didn't ask for and when I was worried she was throwing up so much I was just told to burp her which I was. It ended up that she was over eating which made her reflux worse and she was suffering in pain from a dairy allergy. The nurse sent to help me walk to the bathroom after my c section couldn't walk and was falling over, she was nice but what if I fell? The surgeon did a great job though was quick kept me calm although I had an issue after I think it was a freak thing and not his fault The pediatrician was great and reassured me she was not starving while I cried because all the nurses kept acting like she was The lactation consultant was great and also reassured me and saw I was doing everything fine. My doctor was great. And getting the epidural went great But you spend most of your time with nurses and really someone needs to get them under control I was traumatized by how much they told me my baby was hungry crying when she wasn't and treating me like I was doing something wrong And the doctors need to be more aware of allergies and reflux these things aren't that rare. She was screaming, had a lot of mucus, was arching her back in pain and I didn't get any help with it, I had to just find it out myself at home. Instead of seeing my baby scream and thinking something is wrong it was assumed I was just doing something wrong. After having a baby being at the hospital its supposed to give you support and help, it shouldn't be easier once you get home. My baby is happy now. And chunky and well fed.

My wife had surgery yesterday, we where scheduled to be there at 1:00pm, we arrived at 12:35pm, got her checked in the surgical lounge at 12:50, nurse came and took her back to prep at 12:55pm not bad moving right along. Then 2 hrs go bye the board still saying in prep. I finally decided to ask the nice lady at the desk, am I gonna see my wife before they take her to surgery, so was calling back there and then the board changed ready for OR. Nice lady hurried taking me back to her, telling me on the way they forgot to call for me. That would of been tearable if they took her to surgery and something happened to her in surgery.i would of been crushed. So I got to see her for a couple of minutes then off they go. Surgery went very well.. so Beaumont please keep the patients loved ones better informed.

I had Overdosed "Twice" within a week & came to this hospital. They had treated me very professionally. I felt like I was in great care. I had to have staples put in my head. I couldn't of asked for a better staff. I appreciate the help of everyone in order to seek care & attention to my injuries from my O.D. Excellent staff.

I've visited this hospital twice for outpatient surgery. I travel 45 minutes to get here and I'd go twice as far, passing hospitals along the way because they are so amazing!! I've never had such good care at any other facility! Twyla, Jen, Angie, (I forgot other names of the nurses but as soon as I get them I'll edit my review), the anesthesia docs, Joyce, JR, everyone is amazing!!! Thank you for making my visits there so easy and smooth!

The Cardiac Rehab program was fantastic. Very personalized and professional customer service. The Sleep Center, however, is an awful system. It is impossible to use the MyChart website to manage appointments, It is difficult to find phone numbers to contact the department, and when my last doctor left the hospital, I was not reassigned to his replacement. I was not even made aware that a change had been made. Now I have been trying unsuccessfully for almost 3 months to replace my CPAP supplies.

Clean Outpatient Facilities, Nice Campus, but signage needs a SWIFT update. If there's not an employee immediately nearby you can easily get lost because none of the signs match the instructions given when you make your appointment. Reception staff are all very nice and helpful, but I could certainly do without the unsolicited medication advice from an Ultrasound technician that directly goes against my actual doctor's prescription. So weird and off-putting.

The Emergency Center should be renamed as Waiting Room Center. Basically the Emergency Center is just a normal doctors clinic. People with regular cold and fever come here and people with actual emergency with severe also have to wait in the waiting area. The entire emergency room process felt like we were in a 3rd world under-developed country. What a joke.. Although I can say the Nurses and Doctors are very good and helpful once you do get the treatment

If I had the worst injury and had a choice of going to Beaumont or a random place 20 miles away I'd go to the random places as at least I'll be able to see someone the same day I This is outrageous. The wait here is longer then any place that sells shoes during a buy one get 1 free during summer. After 2 hours I left went to another got in and out in 40 mins. Live your life make better choices

The emergency staff were so wonderful even though they were slammed. The doctor was amazing Dawn was her first name and she made me know I was in great hands. If I lived near here I would recommend this hospital to my friends and hope u get Dr. Dawn to look you over she makes you feel it's going to be OK. Thsnks and God Bless the staff.

The worst hospital to bring a loved one to. Nurses are disrespectful and inconsiderate. Can't even put in an IV. It's dirty and when you press call button for nurse they don't come. DO NOT BRING YOUR LOVED ONE TO THIS HOSPITAL EVER!

I’ve had a procedure done at this hospital today and I can only say the very best! The nurses and the doctor (Dr. Parmely) were so kind, sweet but also professional. I felt great taking care off! Big thanks to everyone!!! Nadine D.

I was there first for Mr.Dr Mcall for a appointment last year and then continued to see him for a follow up and I just received injections and last year for a colon procedure and everyone there was so so nice and wanted to help you in any way I salute them there highly and recommend this hospital and of your needs thank you to the staff I appreciate you!!!!! And Dr Mcall thank you so much for your services!

Went to the Satellite Lab last week for blood work. Although the outer lobby looked very festive for Halloween, when I happened to look up to the ceiling I was ready to vomit. Gobs of dust just hanging and blowing from the ceiling tiles! Then I watched the window receptionist take all the dirty pens out of the *dirty cup* and move them to the clean cup (without cleaning them) wth??? Put your people in check Corewell!!!

Worst emergency room nurses ever. My mom was in the ER from the morning of Sunday the 13th. I'm disabled so I could not go to the ER so I call to check on my mom I'm not on the list .what I'm on the list at the nursing home she came from. Where did this list come from .they said ' we don't know' . My mom has two kids neither one on the list. We don't know the other two names . All we can do is say she is stable . I say ask her and she will give consent. We will call you or it shift change they had one at seven and one at 845pm .I've been in hospital before it's only at seven,maybe eleven but not 845pm so she lied they hung up on me twice all it takes is 5mins to ask for consent it's been over 12hours still all I know is that she stable .I'm not on list and that they lie to me and that I'm disabled and can't get info on my because my name is not on a list ,that they don't know where it comes from ,for over12hrs will be calling ADA after over 14 hr's the charge nurse says be quiet don't say anything or I will hung up on you and not tell you anything about your mom after talking to the nurse I ask to talk to her to see why this took over 14hrs and she hung up on me the second time never go here

My Son was sent home by his primary care hospital emergency room every other day, for the last 3 weeks with different medications but no relief. Decided to get a second opinion and better opinions by visiting Beaumont Hospital. Welp, Today, my son has finally been able to find relief from his 3 weeks of stomach pain. I will be encouraging my son to please change his Primary Care for all medical needs to Beaumont Hospital. The Security Guard, Patient Tec, Rn and Doctors gave me my piece of mind back tonight. Thank You Beaumont!

I had an outpatient surgery and all of the staff were absolutely amazing. I’ve never been to a hospital with such great staff. One of my nurses I believe her name was Lena was hands down best nurse I’ve ever had.

working for this hospital and seeing how everything truly is on the inside makes me feel so terrible for the patients who are seen there. From transporters commenting on patients AS they’re being pushed to wherever they may need to be, to nurses not caring at all for a call light that’s been going off for 15 minutes and talking about their patients as if they’re animals, to the EVS team who clearly doesn’t understand how to clean, and to the management who genuinely doesn’t care about anything as long as they get that paycheck. This is a disgraceful hospital. You guys STRIVE for so much yet have done NOTHING to better that hospital. The nurses are childish, the staff, incompetent, the environment? Absolutely terrible. These people deserve to be treated with the upmost respect regardless of how they treat you. this may be very condescending, but you chose to be nurses so do your work like you’re supposed to!!

Poor care!!! And refused proper treatment for Covid. I arrived by ambulance along with my husband. I was only given IV, pain and nausea medication. Later, one potassium and iron pill. I called for nurses multiple times on call button due to discomfort and need for assistance and was ignored or hung up on. I was not even given enough to respect to be told I had Covid, nurse simply put a "Stop" sign on my door and slide it closed. I had to ring the call button several times before someone (not my nurse) came down. I asked why the sign was on my door. She had to go back and find out herself. She came back with a sheepish grin, "you have Covid." I asked why I was not told and she with same grin said, "I don't know?." Also, I and my husband (located on other side of ER) asked multiple time about receiving the life saving drug, Paxlovid and was ignored. After hours in the ER and not being "seen" nor heard, two doctors finally came back in. I voiced my disappointment of proper care and respect to the doctors all the one doctor (not both) did was apologize. I also asked again about Paxlovoid telling him I was previously prescribed the drug (underlying health issues) in the past. He pushed his denial of giving this medication to "it interacts with other drugs." Hello!!! I already told him I had used it in the past, so he's denial made no sense to me. The nurse who put the sign on my door finally showed up at the end with discharge papers and I also questioned her as to why she didn't tell me my diagnosis (only plopping the sign), she said 'I thought you knew. Sorry honey, or I would've told you. It was already in your chart.' Pitiful care to say the least!!! At any rate, my husband and I both were denied Paxlovoid for our care and are still dealing with weird issues we wonder could have been resolved if given the drug. I do not recommend this hospital at all!!! Upon writing this review I see it is labeling a "teaching hospital." Well they have a lot to learn as far as RESPECT for their patients and proper care. I received an automated phone survey a few days ago and I gave them the lowest score possible. I do not recommend this hospital. My husband and I ended up there only because of the ambulance/EMS technicians. I do not trust them for any of my future care if I can help it. Please be advised and forewarned, GO ELSEWHERE for premium care, because you're worth it! P.S. My husband has had to do a virtual doctors visit since returning home and the doctor was shocked he was not given Paxlovoid as a form of treatment. However, it too late now for him or I to take it. And I am highly upset!!!