I like going here because of the wide open spaces in the winter. The playground is great for younger children at anytime. Their holiday displays are colorful and enjoyable. There are a variety of unique food choices here to try and relish. Santa Claus and the Easter Bunny make this a regular stop. It is a safe and friendly place to go.

I had not been to Westland Mall in probably a decade. The place was a ghost town. Probably half of the stores and kiosks were closed down. It was really sad walking through the joint. It might be time to lower the rent and get some business in there. Five miles up the road in Dearborn, you don't see any vacant businesses the commercial districts are thriving.

I used to love going to shop here. It's a different story these days. There's hardly anywhere to shop in this mall since Macy's left..then Sear, Ulta, and so many more. I basically only go there for Kohls now.

The experience at foot locker was one to write for corporate and maybe a lesson in customer service could be instructed. My mom brought a pair of shoes for my daughter in which she did not like them, however she had disposed of the shoe box. Upon entering the store the young attended greeted me nicely. However once we came to the cash register another worker had a very disdain look when she could see that I didn't have the shoe box. The guy insisted that they could not refund or exchange the shoe secondary to not having the box. I explained what the receipt states and it did not mention a box and he he implied you must have the box.The female attendant stated it was common sense tonhave the box in order to return. I replied again that the receipt does not state that and would like to speak to the manager . The assistant manager even suggested I try to resell the shoes online. I thanked him and again asked for the manager. Upon the manager coming over and already being briefed of the situation he greeted me with huffs and muffs from his mouth and proceeded to pick up the shoes and slam them on the counter angrily stating he will have to zero these shoes out and he could not sell them without a box. I stood their and listened to him grumble as I just wanted my return. He proceeded with the return provided me with my money and tossed the shoes on the back counter. This experience was horrible and unfortunate when consumers spend money and are treated unkindly. I will never return to this store or another foot locker. Some of the staff acted like the shoe return was going to cause them to lose their jobs, Which I pray it didn't.

Truly, a shell of its former self. This mall is a ghost town now. The few stores left (with the exception of JC Penny) are great. JC Penny - terrible. Employees stood and talked at the register while my daughter and I waited … 7 minutes.

Westland Mall is a Beautiful Mall. I have a one of A Kind boutique shop At this time there.. Inside Marketplace store. Queen Victoria Closet /Boutique And One of A Kind Jewelry, Home Decor and more. Come see all great thingMI. Westland Mall Westland Mi.

Nice low key mall. Not too crowded. You can get in and out and get what you need. Mr corned beef is in that mall too. 🔥 🔥 🔥 corned beef sandwiches. Get there ASAP. The big boy cost 16$$ but its well worth it. Full all day and night off one sandwich🙌. Hands down

This was a wonderful mall in the 70s,80s,90s,+up until mid 2000s(before they closed Macy's.)Many happy memories with family,friends and coworkers here. A graveyard now with a steadily decreasing handful of big name stores that are never busy.Hopefully the owners close it down before it gets any more desolate,depressing+vacant.

I went there yesterday with 2 friends because we were bored and when we got there it felt really off, what usually is supposed to be filled with people, bright lights, and a variety of stores, was barren and empty. It felt like a liminal space. Me and my friends explored a bit. We tried on dresses and got a snack or 2, bought some stuff from the few stores left and it was really fun. If you're looking for dead malls that are still open, this is a place you can go, it looks clean for the most part, the bathrooms are fine, and the remaining stores are popular stores so it's just as good as a regular mall except there's less to do.

It's sad how much this place, along with many other malls, have lost their place in the community. The wings are sparce with both store and shopper. Once the vibrant jewel of the city reduced to a shell of its former glory. That said, it did not feel unsafe, and those who are patrons or proprietors are nice and friendly. G Good mall to do walking exercise.

I mean Walmart has more than this shopping center. Can’t even call it a mall anymore because they took out all the stores. And why the hell would y’all take out dinky donuts?

I love this Mall because of the smaller size and convenience👍

This mall is amazing. I really only try to go to this one. It's the best shopping area around metro Detroit with amazing stores, especially body arts!

Such a convenient location to go for some retail shopping. There is a limited selection of retail stores, yet nice because it doesn't get crowded like other malls I've been to. Downside only public restroom for the mall as a whole is located on the lower level furthest from the kids area. Albeit the large retailers such as Kohl's and JCPenney have restrooms in their locations, definitely a hassle to use the restroom on the lower level with a stroller.

Went to Shoe Carnival looking for work shoes and found what I wanted. The associate was very pleasant and the store wad well organized. Should've went there first instead of Famous Footwear that didn't have my size.

Big stores are still holding out but many empty spots. Kids area to play and small amount of food options inside.

Grew up in the area and used to love going to this mall. Sadly it is now a ghost town with limited stores that close early nightly. I don't see this mall staying open much longer which is sad because I had so many great childhood memories there.

Dead mall. Sears, closed. Macy's, closed. JC Penny's, on its last leg. Ultra, gone. Many of the outside restaurants are closed. The only thing keeping this mall open is Kohls. If you want to see homeless sleeping all over then this is the mall for you. I will NOT be going back.

Love this mall. It's a shame that they're slowly taking away all the big stores. I used to love walking around there and shopping in Macys.

It was amazing! Very nice and fun the stores are cool, and it's not hard to find your way around many stores for clothe shopping and jewelry very nice I go all the time! Will be going plenty of more times

This mall has barley anyone in it these days. That is actually better in my opinion l, if you're just going there for a specific store (I went to Victoria's secret & Shoe carnival). It's less crowded then it used to be (about 10 years ago). The mall is clean and spacious. Overall a great space to "mall walk" or shop at the big name stores they still have. This mall is a lot emptier because they closed down a ton of the other stores in the past few years. Oh... they have a cute little toddler play space that's FREE and safe. Also I love the pretzel place in there, if your just walking around 👌

Now Olga's is closing? That was the only good place to eat there. Just shut the mall down. It's a dump now. So very sad. New owner is absolutely horrible.

not busy for being the holiday season. Many stores either closed or empty. I used to love the hustle and bustle when everystore was open. Its sad. But I do love the ones that were open...JcPenny....bath and body...Kohls and the shoe carnival.

I get the vibe it's not going to be around very long. Lots of closed shops. So sad

Close mall to home. SUBWAY good food. Friendly people. Keep it open

The mall is so empty. Good for the times we are in but stores with quality are leaving or gone.

It's was a great day to shop not too crowded..

So sad It may make it until jan 1 2021 but its time to say goodbye. So sad and such a waste. Everything is closed for good.

Need more stores, but a good place to shop quick.

I like shopping here. It's a good place to shop.

Service was slow. They claimed they are not allowed to cut a sandwich in half (other location still do it). Both Whoppers were cold. The wife just ate 1/2 of the meat & tossed everything else. My jalapeno bites were cold as well. I won't be visiting the Southfield Burger King on Southfield Rd near 13 MI again.

Always was a great place to shop. Losing a lot of great stores.

Talk about a ghost town! How much longer before they get demolished and put up banks and car dealerships?! ☹️

Service was great

Great place for shopping and having fun

S H O P P I N G C E N T E R

Very old school mall. Not a lot of options old stock in many stores of out dated and overpriced goods.

Extremely empty. Not many stores to shop from anymore.

Not many left. We all need to start going more or it will be another closed down mall and everyone will say ooo I should have went more

Claire's ,very kind

Ghetto, run down, ghost town anymore. It's really quite depressing.

Very Clean and Corona aware environment...

Customer service

We went for Kohl's and only one entrance was open. The selection of handbags, throw pillows, and women's sweaters was disappointing. I did find a handful of nice things that I was able to get on a good sale.

Not much there anymore, but it's clean

No stores inside

Place is a ghost town. The owners continue to drive out good businesses by raising rent cost, i.e. Ashley bar and grill. I'd give it one star, but they've managed to keep a few staple department stores as well as Hot Topic and a few jewlers. But overall, the place is really sad to visit.

Not very busy but still open!

I had a curbside pickup JC Penney, it was fast easy and very clean to do. My suggestion would be the entrance that faces Warren Avenue, I would have signs where curbside pickup is.

Just another shopping center

Good

benson pandora requires mask has friendly service is a regular shopping place for me

Great place large selection .many deals

Big,alot of stores, a couple of places closed.

Shopped at Kohl's, they are very busy, the mall is very quiet

Although many of the stores have closed, we were still able to find a few things.

a lot of places closed like Hutch's, things remembered and some others

In and out

Every store is just about empty or closed not crowned or exciting like it use to be very boring

Lots of stores moved out. What is there is nice and clean. Needs more and variety. Plus covid, it was sad. Though you couldn't get into Bath and Body, lines were long.

Nice place for shopping

Needs a few more stores since Macy's left. A little empty

Love going there. Very warming people.

Alot of stuff is closed down lately but is a good spot to go for more higher end apparel

Find it crazy this mall is still open...

There are still some good stores in there

Did no shopping!!!

Quaint

A good time to visit the store is in the morning not a lot of people.

Good place for shopping in place of mall

My seeds love shopping there. The employees are helpful and seems to have a real sense of how detrimental the customers are to their employment. Unlike southland mall.

It was sad to see so many of the stores gone. I still prefer going to the mall instead of buying online. I like being able to actually see what I'm buying before I pay for it.

Not a best place to shop at. It is literally by my house but I rather drive somewhere else. Most of the stores are closed. The stores that are still open are so unorganized, seems nobody works there to clean up or put the stuff in the right place. The only reason I go here is just because of kohl’s and Amazon return that it has.

Has really gone down hill. Not alot of store's left.

Nice place but for sure a dying mall. Sears is closing this year leaving them with only two anchor stores remaining. I still enjoy visiting as I have many memories of shopping here as a child. Sad to see what it has become though.

Westland Shopping Center,is a exceptional place to go to get whatever you need.You have others,but shopping at Westland Shopping Center is an experience you'll never forget.You can even eat at great places there as well.The stores are great there . Truly Love Westland Shopping Center. Give Westland Shopping Center a shot.You can never go wrong .

I was able to find shoe size I was looking for

You can literally count on one hand how many stores are in here. It's really sad, I loved visiting this mall. Everytime I make a trip over here there is one less place.

Had dinner at Olga's. Not crowded. Server/staff was friendly. Always had a smile on their faces 😊

don't get me wrong, this shopping center (mall) has some good retailer stores inside of it. That's a fact. But I will say that maybe 8-10 years ago, it was a "better place to go" than it is right now. I'm not really sure what happened to it, but a good 25% of the places that used to be inside of this mall had shut down, I'm not sure why. Whenever I go into the mall now it always seems to be a smaller crowd than what I'm used to seeing inside. I definitely feel like it's not what it used to be, but it doesn't mean the store is that are still inside of it aren't worth going to. They're still worth going to but if you were the person that went to this place all the time, expected to be a bit different nowadays. I would definitely pick to go to Great lakes crossing or twelve oaks Mall over Westland. But that's just me. I went to Westland because I was from the area.

Very nice place and so professional, just needs a food court inside

I give it 4 stars for nostalgia. This mall is one of the last of the original that's slowly succumbing to being phased out due to online shopping. To my amazement, it was quite empty on a weekday in the late afternoon. They're more vacancies than stores.

It was my nephew's birthday and we took him to the little fun center that they have in there and let me just tell you they don't ever clean it and because it's covid it was terrible they really need to clean the equipment that they allow the kids to play on even if it's a big bounce house

Pretty much the saddest mall in the area. Most stores were not open there are no real options for snacks or food anymore. I think it’s just a sign of the times that people are not shopping at the local mall as much as they used to.

Decent place just needs a few more stores to be diverse. Other than lack of options in comparison, very nice mall for size and location.

Ah, how the mighty have fallen. What I assume to once be a beautiful, bustling business center, has turned into a decaying, decrepit, don't-waste-your-time kind of place. This mall is failing, stores are leaving, less people end up going. It's a full cycle. Unfortunately due to Amazon, and freestanding corporate stores, it would seem as time progresses these kinds of traditional malls end up all facing the same kind of fate. Now past my digression point, the mall has some stores most would be interested in, footlocker, journeys, etc. On your way to them, however, you'll be constantly reminded of the giant these kinds of malls once were. Sorta depressing lol.

Was there to see the new spring shoes at the only Shoe carnival in town. Not alot that was affordable and looked good too. Why is the aw gone too

There is a nice variety of store types and services all in one place. Parking can be kind of heavy depending on the time of day but over all its great

I love Westland Mall not much going on because of the pandemic but it's still someplace for me to go with family and have a great time

Nice location. Some brand named stores mostly stores i never heard of. Back in the day this was a great mall to visit. Now lots of empty buildings limited traffic and customers. Wondering what are the owners of this mall thinking about? Maybe the rent is too high.

Close to I believe was 6.mile road and area called college corner. Shopping center boasts a "Make your own artistic ceramic work of art center as well as eateries. Nice for an afternoon journey

I remember when this mall was the place to shop. It makes me sad to see so many empty stores. But, the stores that are still here are doing a great job of keeping the mall going. I still love shopping here! 💖👍

I love the mall but there's not many places open and it gets really bored you can't really shop and there's so much move so if you go there you might not find what you're looking for I went there a few days ago with my grandpa and we both hated it nothing to do and honestly the food in some restaurants were 😔

Just a Ghost Town. How it stays open I don't know. Used to be a great place to shop back in the day. But now I think malls are a thing of the past. I hope not. I like to see what I'm buying beforehand. Don't like buying stuff on line. But I might have to get over that.

Such a fun safe place to shop, especially on snowy days the parking lots always plowed and the inside is always cozy. I wish they would host more tournaments like video games, card games and support car meet ups. If they could get an indoor skate park or airsoft arena that would be pretty cool.

This poor mall needs to be redone into apartments or torn down to be a park. It has a very sad atmosphere inside like someone on life support. About 80% of the mall is closed and everything is spread out. I usually just go for bath and body work and kohls now.

Man I used to love going to the mall as a kid and as a teenager the mall was our hangout spot. Eastland of course because I'm from the East, Northland, Westland and Great lakes. When I go to the malls now it's just sad because you can tell that malls are just a thing of the past, for the very few left that is. Everytime I go it's like a ghost town, another thing COVID has destroyed. Customer service is at an all time low not just here but everywhere I go. No one wants to work anymore or maybe they just hate their jobs not sure but it's not the customer fault. The line's are long and everyone patience are very short, so I get it. If I can stay at home and order everything I need from Amazon or any other websites I would, just to avoid human interaction. It's sad to see how far we fell as human beings, if you don't like your job Quit and go do whatever it is you enjoy doing. Life's too short to live a miserable

Clean, and Stores that are open, fully stocked. Very quiet, not many customers. Hope this mall can return to its high popularity it once held.

I love shopping here, mostly for clothes. I definitely recommend coming here! I went to Charlotte ruse, Claire's, and got some food while I was here.

While here, I noticed Subway... I think it would be a great idea to put dining tables on the outside of it along the wall temporarily to encourage customers to dine-in. And although they're the only restaurant down that hallway. It would be a peaceful dining experience someone could enjoy while they wait, walk, work, or just shop. #TravisDokesShop

I had to bring a return to Kohl's and go to bath and body works. It was 10:20 am. Kohl's was open but the mall does not open until 11:00. I had no idea malls don't open until 11:00.

A nice location but not many stores and it's really a shame because it has potential to be a great mall just needs some stores to pull folks in

Not a safe place that a person or family can enjoy because of the attitude of ignorance that flaunts their overadvantages instigating trouble. Really sad that some places does not deserve the respect of customers because of the attitude those flaunt. Also the attitude of arrogance towards online purchases.