1/5 Laron M. 1 year ago on Google
To
whom
it
may
concern,
On
Thursdays
10/6
brought
my
car
in
for
a
appointment
made
a
month
prior
for
service
at
the
Land
Rover
dealership
in
Farmington
Hills,MI.
The
service
tech
charged
with
assistance
me
gave
his
direct
number
to
txt
or
call
if
I
had
an
concerns
or
questions
and
informed
me
that
things
were
a
little
hectic
because
of
the
move
but
would
get
back
with
me
when
my
vehicle
had
been
seen.
After
4
days
of
nothing
I
attempted
to
reach
the
service
tech
with
no
luck,
I
all
so
texted
the
service
tech
at
the
number
he
provided,no
response.
I
called
the
Service
center
directly
no
answer,
on
Thursday
10/13
I
tried
calling
again,
no
answer
no
response
to
the
voice
mails
I
had
left.
Finally
I
called
and
asked
to
speak
to
a
manager
and
was
asked
by
the
receptionist
what
it
was
regarding
and
was
told
that
no
one
there
that
could
assist
me
at
that
time.
On
Friday
10/14
a
week
after
dropping
my
vehicle
off
for
an
pre-
scheduled
appointment
I
took
off
a
day
of
work
to
personally
visit
the
dealership
and
pick
up
my
vehicle
once
arriving
at
the
dealership
I
informed
the
service
tech
that
I
was
there
to
get
my
vehicle,
I
then
told
that
it
had
not
been
seen
by
an
mechanic.
Can
someone
please
tell
me
if
this
was
the
case
why
then
did
I
need
to
make
an
appointment
a
month
in
advance!???
Only
to
have
my
car
sit
for
more
than
a
week.
That's
like
make
an
appointment
to
see
the
doctor
and
when
get
there
on
time,
after
making
adjustments
in
your
schedule,
only
to
be
told
the
to
sit
there
for
a
week
and
maybe
just
maybe
the
will
see
you.
I
still
have
not
heard
from
anyone
in
charge
after
speaking
to
the
supervisor
in
sales
whom
said
that
they
would
have
the
manager
of
service
contact
me
the
next
day.
I'm
still
waiting..
Byron
P
Williams
2015
Land
Rover
Evoque