Now the place is great to get your coffee and breakfast sandwich don't get me wrong. But WORKING at this place was truly bad and I wanted to share my experiences. From chemical burns to being blamed for things I didn't do to not being trained one bit by the owner or managers (didn't get trained till I was with regular employees). It was an absolute train wreck and if you are looking for a job at Biggby, find a different location under different ownership because they will hound you, blame you, not train you, talk behind your back, and dodge everything that comes to the health violation I witness. There's a lot more like creepy customers not being banned due to the owner not having a problem with them, but I can't attest to it because that didn't happen to me or I haven't been there long enough.

Nice place. The location is good. Plenty of tables and seats. It has a fireplace. The tables and chairs are well situated. Some seats and tables are near outlets. It had large windows so it's well lit. There's are tables outside too. The place outside had shade and it's nice.

Googlers!! New blog coming up. Pics 📸 📷 🖼 2! Nice people 👍 working 💪 👷‍♂️ 👏 here and good 👍 service too. Really clean and organized as well. Outside patio coffee ☕️ 😋 people. We ordered 🙌 😁 😀 😎 😄 🤪 two Mocha Mocha freezes 🥶 😋. Baristas here are on point 👉. Thanks ✝️ 😊 😀 🫂 🙏 everyone. This Biggbys location was really unique. Dining 🍽 room looks awesome. Art 🎨 🖼 work, awards✨️, & pictures hanging all over the walls 🧱 throughout the coffee shop. Even on the windows 🪟 too. Definitely stop ✋️ here for a coffee ☕️ break. Enjoy 😉 your coffee ☕️ on the outside patio as well.

This location is close to our house and we are loyal customers. We have always enjoyed the staff and the convenient location. Biggby corporate and local coupons come regularly in the mail and by text so the kids and I go to Biggby a lot when we're out and about, but this location was our favorite. HOWEVER. A shift manager just told me that "coupons are not working" and "no longer accepted" here. They always worked before now, and they still work everywhere else. The manager said that this is according to the proprietor of this location. I don't believe this, and I'm disappointed that the proprietor has chosen to be shady about this and pretend that these things "just don't work," leaving it up to staff to blindside people. Now my kids and I will just go farther for our treats, which is a bummer because we enjoyed the short 15 minute walk here. That's okay though, because I don't want to do business with a place that pulls this bait and switch. I don't want to do business with a proprietor who puts employees in this awkward position. And finally, they clearly don't think of the fact that they're going to cause other Biggby locations to lose business because of this. So I hope corporate takes note.

Now we making ppl scan a barcode for Wednesday promotion when you can go to an other BIGGBY coffee and get it just for stopping by on Wednesday… disgusting DO BETTER

I ended up with extra coffee ☕ they made me pay for two, they said they thought I ordered two of the same coffee ☕. Funny and sad service. Never offered to correct error.

This place is awful. Second time coming to this location. Both times, none of the staff know what they're doing. They have about as much knowledge making these drinks as I do, which is none. Definitely won't be coming back here. I got a frozen spotted owl which has crushed ice floating on the top and all liquid on the bottom. 👎👎👎👎

This is a great spot to get a quick coffee or to hang out. The staff is very friendly and helpful to recommend drinks. It definitely pays off to become a Biggby member!

Fast and friendly service. I really enjoy this location. Everything is good here from the drinks to the food.

The hot cinnamon spice tea latte is life. I substitute the syrup with sugar free vanilla and recently tried it with oat milk which frothed so well. It is honestly the only thing I need in the chilly weather and is all the fall vibes I need.

Always clean. Staff is always friendly. Great coffee. Convenient location.

Stopped here for an energy boost during a busy day. The service was quick, the employees were friendly, and the drink was exactly what I was looking for. I got a frozen caramel coffee and it gave me the energy boost that I was looking for.

Thank you to Biggby Coffee for delivering on a delicious hot cup of coffee at 6:30 this morning. It was right on time. I never knew of this location but they saved the day after the Tim Horton's right up the road once again played me saying they open at 7:00 a.m. I already knew the routine park until 7 then they say we open at 8 if i went back i would have been late for work. Thank you Biggby. This is my new go to location.

1st and last time at bigbys. The tea was very plain for $5 bucks. I could've had a better a better drink anywhere else. The barristers were very nice and friendly.

Haven't been to this location in a while. Needs some attention from the owner in terms of up keep and it's become rather dirty inside. Slipping into disrepair. Staff was nice and working hard. Won't come back until it's evident this location is being kept up and it looks clean inside.

In Dearborn and tried Biggby Coffee on Michigan Ave. Small Coffee Shop with some outside seating. We went on a late Sunday afternoon and received some very good coffee and friendly quick service. Also available are some pastries, sandwiches and even a Red Bull Creme Freeze if you are into that.

My favorite place, favorite coffee, even my kids an grandkids love this place service is great ppl are friendly we never wait in line a long time it’s wonderful

We stopped by with my friends for coffee . Friendly service, great job. The best Biggy B Coffee in Michigan. Coffee is very fresh . Definitely worth it to try it. 👍

Service not friendly.. young lady rude. First and last time visiting this location

Beats Starbucks in every single way. I used to love Starbucks. Nope, no more Starbucks. Friendly and helpful staff here at Biggby! You need to go here!!!

this was the best coffee i have ever had. i was traveling to dearborn over the summer and thought to myself i need some coffee so i saw biggbys coffee and went in i got a caramel cold brew with sweet cream on to and when i took a sip all of my worries blew away as i kept sipping on that scrumptious coffee. so go here its really good

Last fall I went here and had a bad experience waiting a long time to just get a black coffee. The staff at that time seem to not care too much about the customers. I decided to give this Biggby location another try today. I walked into the store and no staff was present for about 5 minutes. A young lady finally came to the counter and I asked if they had the $1.99 ice coffee special, she said yes. I asked for a large with a shot of espresso. The total came to $4.02 and I questioned her about the charge. She showed me the receipt and it was for a regular priced large ice coffee (no espresso). I said to her that she said they had the special and I also mentioned the extra shot of espresso. She said I needed a coupon and said nothing about the espresso. I told her that I have no coupon and I just wanted a refund. She had to get another lady who did not know how to process the refund. The owner finally came and provided me with a refund. This took about 15 minutes of my time and I ended up with no coffee, no apologies and just overall disappointment in Biggby. I wish Biggby would provide better training (not the first time my check was wrong) and that all Biggby's honor their advertisement ( $1.99 any size ice coffee billboards).

my coffee here always turns out good & the workers are always nice! but i got my bagel completely burned & black on one side. could barely eat it…had to break it to pieces…… got another bagel today burned on the edge .

Love Biggby! Good prices fast efficient and friendly.

Great coffee, great ambient, lot of space to sit and enjoy your time here.

Always have received excellent service from the friendly staff. Drinks come out correctly and efficiently, I’ve never had to wait in line. A well oiled machine

The staff were awesome and I really enjoyed my drink.