1/5 Isis J. 3 years ago on Google
I’m
truly
at
a
disbelief
at
the
terrible
experience
I
have
received
at
your
west/grand
river
location.
I
drove
all
the
way
from
west
Bloomfield
and
arrived
at
the
location
at
5:20
pm.
I
walk
In,
proceed
to
order.
And
I
was
told
I
couldn’t
order
by
Lilly,
I
asked
why...She
states
their
not
taking
orders
,
and
the
orders
stop
at
5:30.
I
said
cool
I’ll
order
on
my
phone
I
have
10
mins.
Then
the
lady
with
the
half
orange
hair(refused
to
give
me
her
name)over
heard
our
conversation
and
yells
NO!
Kitchen
closed
at
5:15.
Now
I’m
standing
there
looking
confused.
because
I’m
receiving
different
information
from
two
different
employees.
And
I
know
I’m
being
lied
to.
I
said
well
I’m
here,
and
it’s
5:20
you
don’t
close
until
6
PM
how
are
you
telling
me
I
can’t
order?
She
proceeds
to
tell
me
with
a
nonchalant
attitude
there’s
nothing
she
can
do
the
kitchen
is
closed.
So
I
walk
out,
sit
in
my
car
for
a
second
and
then
I
walk
right
back
in
and
tell
them
listen
I’m
hungry
the
restaurant
doesn’t
close
until
6
PM!
I
arrived
40
minutes
before
closing
this
doesn’t
make
any
sense.
By
this
time
ANOTHER
customer
walks
in
and
he’s
agreeing
with
me
like
so
we
cant
order
what
is
the
purpose
Of
the
doors
being
unlocked
and
the
restaurant
and
not
closing
until
six?
So
the
lady
with
the
orange
hair
goes
and
grabs
the
cook
from
the
kitchen
to
talk
to
me(I
have
no
idea
why.)
(Now
I’m
in
the
lobby
ambushed
with
three
employees
telling
me
I
can’t
order
And
I
shouldn’t
be
in
here.
Also
another
employee
was
literally
sleeping
on
the
bench,
legs
kicked
up
since
my
arrival.
let
me
not
forget
that.)
He
comes
to
the
lobby
of
your
restaurant
and
tries
to
justify
why
I
can’t
order.
Telling
me
he
has
eight
orders
and
he’s
the
only
cook
as
if
that’s
any
of
my
business!!!!
And
how
unprofessional
smh
I
told
him
I’m
a
customer
and
I
don’t
care!
I
arrived
40
minutes
before
closing!
and
I’m
hungry
...I
asked
him
what
am
I
supposed
to
do?
his
suggestion
was
for
me
to
go
to
Burger
King!
I
COULD
NOT
BELIEVE
THIS
MAN
SAID
THAT!
He
literally
said
that
out
of
his
mouth.
My
jaw
dropped
to
the
ground.
Im
in
a
ALL
VEGAN
restaurant!
talking
to
a
VEGAN
COOK!
and
he
suggest
that
I
go
to
Burger
King
up
the
street!
The
Disrespect!!!!!
I
am
hungry!
I
CHOSE
Detroit
vegan
soul
for
dinner.
For
what?
I
wasted
my
gas,my
time
and
energy
by
coming
to
a
restaurant
where
employees
can
make
executive
decisions
and
practically
close
the
restaurant
down
a
hour
before
closing!
As
a
business
owner
I
would
be
furious!
because
I
know
for
sure
in
that
moment
they
turned
away
TWO
customers!
imagine
how
many
people
were
before
me,
and
after
me..
there
was
still
40
minutes
left!
nothing
takes
that
long
to
be
cooked
there!
The
public
needs
to
know.
I
will
report
this
type
of
behavior
to
the
Better
Business
Bureau
because
this
is
ridiculous!
I’m
on
my
new
journey..being
a
vegan
and
The
service
I
received
was
so
discouraging,
disrespectful,
and
uncalled
for.
I
came
here
to
eat,
isn’t
that
what
you
want?
I
frequent
the
East
location
and
that
was
my
first
time
coming
on
the
west
side
and
the
disrespect
I
received
from
the
girl
in
the
orange
hair
and
the
cook
by
telling
me
to
go
to
Burger
King
is
crazy
and
sad.
I
had
to
leave
there
hungry
and
upset.
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