1/5 Teresa L. 4 years ago on Google
We
ordered
our
pizza
online.
For
whatever
reason,
the
website
would
not
show
that
we
were
using
a
card.
So
my
husband
calls
to
give
them
the
information
and
was
greeted
by
a
very
impatient
staff
member.
He
tried
to
give
her
a
reference
number
and
explain
that
he
was
unable
to
put
his
card
information
on
the
online
order.
He
gave
her
his
name
and
she
could
not
locate
the
order.
He
again
asked
her
if
she
wanted
the
reference
number.
She
declined.
He
gave
her
the
email
attached
to
the
order.
She
still
had
difficulty
locating
the
order
and
he
again
asked
if
she
wanted
the
order
reference
number.
When
she
was
finally
able
to
locate
the
order,
he
paid,
repeating
the
card
number
twice.
He
was
told
that
it
should
be
delivered
within
40
minutes.
After
waiting
an
hour
and.
15
minutes,
with
no
pizza
in
sight,
he
called
back.
He
asked
why
the
pizza
had
not
been
delivered
yet.
After
having
difficulty
locating
the
order
again,
she
informs
him
that
they
do
not
deliver
in
the
area.
Even
though
the
website
directed
him
to
this
location
for
delivery.
He
asked
why
no
one
had
called
to
inform
him.
She
very
rudely
responded
that
they
we're
very
busy.
She
then
proceeded
to
offer
to
refund
the
money,
as
if
she
was
doing
him
a
favor,
instead
of
what
she
was
legally
obligated
to
do.
It
makes
me
wonder
if
she
would
have
refunded
the
money
at
all
if
he
had
not
called
back.
Although
the
delivery
order
could
have
been
stopped
when
the
order
was
originally
placed
or
when
he
called
to
give
payment
information
or
in
the
hour
and
15
minutes
before
he
called
back,
they
felt
that
it
was
completely
acceptable
to
neglect
a
customer
and
and
the
family
he
was
trying
to
feed,
which
included
children.
Disgracefully
poor
customer
service
and
business
practices.
THIS
REVIEW
IS
ZERO
STARS
FOR
THE
AMOUNT
OF
PIZZA
AND
BASIC
RESPECT
WE
WERE
GIVEN!
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