FANCI Fine Jewellery | Luxury Jewellery & Diamond Specialists image

FANCI Fine Jewellery | Luxury Jewellery & Diamond Specialists

Jewelry store Jeweler Jewelry designer Jewelry repair service Jewelry engraver Jewelry manufacturer

One of the Top rated Jewelry stores in Southampton


Address

Cobalt Quarter, Maritime Walk, Southampton SO14 3JY, United Kingdom

Website

www.fanci.co.uk

Contact

+44 23 8020 1717

Rating on Google Maps

4.90 (138 reviews)

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Featured Reviews


Frequently mentioned in reviews: ring (81) Fanci (41) wedding (34) Amelia (28) rings (28) team (25) engagement (25) service (17) amazing (12) bespoke (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sasha F. 1 year ago on Google
    Most amazing experience with Fanci, found the team really helpful at advising fit / design / metals, I am an awkward ring size and had a non wed-fit engagement ring and Fanci made a bespoke wedding ring that fit around mine perfectly, and were insightful on designing my fiancé’s wedding ring too. Every time we’ve been they’ve also offered complimentary ring cleaning which was a really nice touch. Feel like we’ve found the jeweller we will use for life! Thank you Fanci.
    1 person found this review helpful 👍

  • 5/5 Darren J. 2 years ago on Google
    From the moment I walked in store, Amelia was friendly, welcoming, and so helpful. She listened to my request carefully, and used her expert knowledge. I needed 2 rings resizing in a short time frame. Despite not being rings from Fanci, they were more than happy to help. Sure enough a few days later as promised the rings were ready. The craftsmanship was superb, the rings were resized, made perfectly circular (where previously they weren't), the edges were tidied up, and they had been polished. Where previously I had not been happy, the rings were now perfect. Amelia even gave me a box that holds 2 rings. I could not have asked for a more personal and wonderful experience - thank you so much :-)
    1 person found this review helpful 👍

  • 5/5 James N. 1 year ago on Google
    We cannot rate the team at Fanci high enough!! From start to finish everyone has been friendly, knowledgeable and just all round brilliant. I ordered a bespoke engagement ring earlier this year, and despite some changes in designs along the way and a tight deadline the team ensured everything was perfect and ready in time for the proposal. We loved the ideas and creation process so much, we have just ordered our wedding rings from Fanci too. Would highly recommend coming here for any piece of jewelry, as the service and quality of product you will receive is fantastic!
    1 person found this review helpful 👍

  • 5/5 Emma T. 3 years ago on Google
    I contacted FANCI initially after I lost some stones from my engagement ring but after meeting with Amelia and discussing options, I decided I'd also like the ring to be completely reset into a 'wed fit' style so I could wear a straight wedding band. Amelia was lovely to deal with and a couple of weeks after the visit, I was sent two CAD drawings to choose from. Shortly after this, I received both designs in 3D form in the post. It was so great to be able to try these on before making the final decision. It was about two weeks later that the final ring was ready to be collected and I am 100% happy with the ring. It exceeded all my expectations and I cannot thank the team at FANCI enough.
    1 person found this review helpful 👍

  • 5/5 L N. 1 year ago on Google
    We came to Fanci for our wedding rings as my engagement ring isn't a simple circular band. Initially, we were concerned that a fully bespoke option would now the budget but it wasn't actually much more than the other options we looked at, and boy was the small amount extra worth it. The team are delightful, and took their time to find out exactly what we wanted by showing example rings as a starting point. They then took a point cloud scan of my engagement ring and emailed me a CAD rendering to confirm we were happy. We then got a plastic 3D printed prototype to test the fit, and a last chance to make any changes before the workshop made the finished article. When we collected today I took in a bracelet which had broken. Fanci are really kindly repairing it for me free of charge. We'll certainly be back for future jewellery needs.

  • 5/5 Gordon D. 1 year ago on Google
    I can't rate FANCI highly enough. From start to finish they were utterly brilliant. Beginning with initial ideas for an engagement ring, then designing 3D renders and sending me some 3D printed examples to consider the whole process was fantastic and the end result is utterly stunning. My fiancé is absolutely besotted with her one-of-a-kind engagement ring, and a special huge shout out to Amelia who provided such a great experience from start to finish. I was kept in the loop throughout, each stage explained and guidance offered as I have 0 knowledge when it comes to jewellery. It couldn't have been more perfect. Can't wait to chat about our wedding bands! Thanks so much!

  • 5/5 Lynda T. 1 year ago on Google
    Not normally one to leave reviews however, I can’t compliment both Amelia and Rob enough on their seemingly never ending patience, attention to detail and superlative customer service. Absolutely love my stunning “new” ring and shall definitely return with my next re-modelling project.

  • 5/5 Fiona H. 1 year ago on Google
    Chris at Fanci and his team were brilliant in remodelling an eternity ring I could no longer wear. The new design is contemporary, beautiful and I am absolutely delighted with it. You firstly get a cad drawing, then a three d printed ring before the final product. Highly recommend

  • 5/5 Alison K. 1 year ago on Google
    Fantastic service from design through to delivery. They take the time to understand what your looking for, offering helpful suggestions. The team at Fanci worked with us to redesign on old family heirloom into a stunning and unique piece of jewellery which looks amazing… The team are so friendly, always greeting you will a smile, and can’t do enough for you… Without hesitation we would recommend Fanci for that special piece of jewellery. Simply amazing!

  • 5/5 Spencer M. 1 year ago on Google
    Firstly I'd like to thank not only Rob and Amelia for their hard work but also the staff working tirelessly behind the scenes in order to get my ring in time for my proposal. I first came to Fanci after unsuccessfully browsing for engagement rings for my now fiancée and immediately I felt a sense that I was in the right place and they can create the exact ring I wanted. I was yet to have that feeling of "this is the one" when searching for a ring but Rob sat me down and offered me a hot drink and we both discussed the rings I had looked at. We talked about what I felt my fiancée would like down to the finest detail and with the use of technology, it really helped customising a ring that you can visualise and I finally had that feeling I had been searching for. He updated me regarding the progress of the ring and how it was coming along. Fanci had a strict schedule of when the ring had to be made and they didnt fail me, despite complications with Royal Mail strikes. Communication throughout the whole process was faultless and even though they had come up against issues regarding the delivery of my ring, they pulled out all the stops to make sure the ring was available on time. More importantly, my now fiancée is absolutely in love with her ring! I cannot stress how helpful and enthusiastic Rob and Amelia are, their passion for the job shines through and they are a huge credit to Fanci. My fiancée and I are now currently in the process of getting our wedding bands made with Fanci and there was never a doubt on where we would purchase it from. I couldn't recommend Fanci enough!

  • 5/5 Eve R. 1 year ago on Google
    We could not recommend FANCI and in particular Amelia more highly! Despite rocking up just before closing and without an appointment they made us feel more than welcome and helped design the dreamiest engagement ring. Living in Cornwall the communication we had with them was incredible, they kept us up to date with everything, sending pics and videos along the way!

  • 5/5 Gillian B. 2 years ago on Google
    After relentlessly looking for my perfect wedding ring, I was recommended Fanci by a friend and thought I'd give it a go. Amazing! I explained exactly what I wanted with the lovely Amelia who was very patient with me! I received a mock up through the post a few weeks later and received my gorgeous ring shortly after. I love it! Thank you Fanci

  • 5/5 Hannah M. 1 year ago on Google
    The team at Fanci were phenomenal and we couldn’t be happier with our beautiful wedding rings. We were first introduced to Fanci at a wedding faire, and I’m so glad that we found them. I have an heirloom ring that was unfortunately about a size and a half too big, with a pattern the whole way round. When talking to other jewellers they said the only option would be to cut the ring in order to make it fit correctly (which I really didn’t want to do); the team at Fanci suggested creating a custom ring that would both fill in the space to my finger and protect the original ring. My partner also had an idea for his ring that the team were able to create exactly as he described. We felt as though we were involved every step of the way. We were sent 3D rendered images to approve, the team then created 3D printed versions of the rings for us to try on to ensure the fit and design were exactly as we wanted. At this stage I asked for a slight alteration to the design, which the team were happy to accommodate and sent over the revised design within a few days. We are so grateful to have found Fanci, and can’t describe how happy we are with the rings they have created for us.

  • 5/5 Chris S. 4 years ago on Google
    I ordered my wife's bespoke wedding ring as it had to wrap around her engagement ring back in 2016 and was beyond our expectations. To complement the engagement ring and wedding ring I have just ordered an eternity ring as a birthday present to match the wedding ring to sit on the other side of the engagement ring. As this was a surprise for my wife I was sent a mould compound to take an impression of the engagement ring. The eternity ring has just been delivered this morning and is absolutely perfect. It is always a risk when ordering this way but from the onset and having previous dealings with Fanci I had total faith in their work and am certainly pleased with the ring and service.

  • 5/5 Alison P. 8 months ago on Google
    Thank you to Fanci Fine Jewellery in Ocean Village, Southampton for re-modelling and resetting my diamond and tanzantite ring into platinum. The photos dont really do it justice. I couldn't be more pleased with result and the excellant customer jounrney from start to finish. You have a customer for life (just dont tell my husband 😉

  • 5/5 Simon J. 7 months ago on Google
    Chris was absolutely fabulous in helping me and my wife create the perfect rings for our wedding. The team at Fanci used an old ring to combine into both of our wedding rings, making something quite spectacular in the process, all in double time too which was amazing. Never a fan of Jewellery until I went through this and extremely happy with the results. Thanks Chris and the team for the V quick turnaround too!

  • 5/5 Chloe E. 7 months ago on Google
    We found Fanci after attending a wedding fayre. From start to finish we have received amazing and friendly service from all of their staff members. They really took the time to understand what we were after and it always felt like we were being looked after. It has really made this part of the wedding planning a breeze and fun!

  • 5/5 Rob G. 9 months ago on Google
    Going to FANCI for bespoke jewellery is truly an experience and one that I have been through twice. When I came to FANCI I wanted two signet rings that would celebrate our family, and the bond that me and my twin brother have been lucky enough to have over the last three decades. The process included a consultation to decide materials and design, followed by a 3D computer render and print. The level of detail on our family coat of arms is nothing short of incredible but what makes it truly unique to us is the engraved paper boat on the inside, that the team helped me to select. We have both had huge ups and downs and a philosophy that we both deeply believe in is that “smooth seas don’t make good sailors.” Thank you for creating something that I will likely take with me until my last breath. Having been so pleased with the rings I went back to FANCI for an engagement ring. I knew I wanted to go bespoke and thankfully I did because my now fiancée has her dream ring. The team at FANCI are amazing and you can tell they love doing what they do. They throw all their enthusiasm into every commission that comes through their door. If you have a budget in mind I would highly recommend paying them a visit before buying off the shelf, as there are lots of factors that can be tweaked to meet your requirements. There is something truly special about having bespoke jewellery made and I will always be pushing friends and family towards bespoke pieces.

  • 1/5 Barry E. 9 months ago on Google
    Absolute scam artists. Ordered a wedding ring in Palladium with coloured bands running through. Turned up and when we mentioned the fact that the ring wasn’t in Palladium as requested and quoted, their excuse was that the salesman had misquoted us it was just tough and given the wedding was a week away, what was I going to do. The coloured engraved bands were the wrong colour and not in the design requested and the colour disappeared after a couple of weeks and overall just a really poor experience. 100% wouldn’t recommend or ever use again, you’d be better ordering from Wish than this lot. My review comes from when you were the ring Studio and based on London Road. The reason you wouldn’t be able to find a “ring meeting the description” is you never ordered anything close to ring I ordered, but with a week to go before the wedding what else was I going to do. I am more than happy to provide paperwork from the original order, but like I said, the ring supplied is nothing like that paperwork. I wonder if that’s why the business changed it’s name?

  • 5/5 Katie E. 10 months ago on Google
    We came to Fanci after meeting Amelia at a wedding fayre. My husband wanted to incorporate his late Dad's wedding ring into his wedding ring some how, and Amelia was so helpful and gave him a few examples of what they could do for him. We met Amelia again in the shop and she showed us a few more examples of what they could do with my late father-in-law's ring. Fanci created a fantastic ring for my husband and I know he find it very special and it means a lot to him. I also ended up getting my ring from Fanci as I couldn't resist the sparkle. Amelia was great with that as well. There was an issues with my ring when it was back at the store, but they noticed this and sorted it without a problem and I don't know what was wrong, because when I picked it up it was perfect. I love my ring I also want to say a big thank you to Eleanor as well who helped me with getting my engagement ring (from elsewhere) refurbished in time for our wedding day. It was like it was brand new again. My husband and I couldn't recommend Fanci enough. They were brilliant from start to finish!

  • 5/5 Roy B. 1 year ago on Google
    I was recommended Fanci by a family member, I wanted something special and unique for my wife's birthday, I went in with a rough idea of what I wanted and was greeted by Amelia, What a fantastic service listened to my ideas and came up with a perfect design. I would like to thank the whole team for a perfect ring and a really pleasant hassle-free experience, if you're looking for anything that sparkles give the team at Fanci a Call

  • 5/5 Jessica H. 2 years ago on Google
    Thank you so much @fancifinejewellery for restoring my engagement ring which used to be my grandmothers engagement ring. You have outdone yourselves and gone above and beyond my expectations of what my ring could look like. I keep looking at how sparkly it is! This is not just an engagement ring but will be the start of a family heirloom thanks to all your help. Here are some after and before pictures 😍

  • 5/5 Natalie H. 2 years ago on Google
    So, today we ended our journey with Fanci (well, we thought we had). What can we say! From booking our appointment at a wedding fair, thinking this will be a wasted, far too expensive journey to walking out today with two of the most amazing bespoke rings going! Both are personal to us, mine fits perfectly to the shape of my engagement ring and the price was so far from what we imagined. Amelia has been an absolute joy. We'd quite happily pull her into our family of friends. The communication has been second to none, the service and friendliness unbeatable. We couldn't be happier and to say our journey is over....its not. Amelia has taken custody of my engagement ring to polish it up ready for our wedding. Please visit and see what the lovely Fanci team can do for you. I promise, you won't be disappointed. Soon to be Mr & Mrs Bird.

  • 5/5 Krissy H. 2 years ago on Google
    Fanci and the team are absolutely amazing at what they do. The attention to detail and the service you receive is incredible. We have our wedding rings and my engagement ring designed and made by them, with such excellent service and patience helping through every step of the journey. If you want a truly special and magical experience getting your rings - this is the place to go. Highly highly recommend. Thank you so much team!!

  • 5/5 Helen D. 2 years ago on Google
    The best customer service I've ever had!! Amelia is FANTASTIC!!! I had jewellery from my late, Mum, Dad & Gran just sitting in a box never being worn. I had the idea of having it made into items I would wear & a friend recommended I try FANCI. I booked & appointment & met with Amelia, she couldn't have mean more helpful & understanding of me needs and the fact this was an emotional as well as exciting decision for me. After a discussion of the options I had I settled on a solid gold bangle with inset sapphires and a heart shaped dog paw pendant inset with rubies and sapphires. All the gold & stones come from items from my late relatives. The results when I went to pick them up 10 weeks later were fantastic and brought me to tears they are so beautiful. I now have 2 items of jewellery I never take off and it feels like I am carrying Mum, Dad & Gran with me all the time, I never take either off. I have not included a picture as I love knowing I'm the only person in the world with these items! I honestly can not recommend FANCI enough for their work, craft and customer service. Thank you FANCI & especially Amelia for making me 2 items of jewellery I will treasure forever. Helen

  • 5/5 Kim S. 2 years ago on Google
    We got our wedding rings from here. One was pre-made and the other was bespoke made. Cant praise this company highly enough, Amelia and Chris, who clearly know their trade, go out of their way to assist. Their items are beautifully made. They clearly have talented people in the backroom. Since the initial contact enquiring about a ring we have gone on to purchase other items (and will no doubt do so again when the need arises). Very professional and friendly people. Lovely showroom. Not just there to "sell" you something. Any advice or help needed is always forthcoming. Recommend highly.

  • 5/5 Sarah S. 2 years ago on Google
    We would like to say thank you for the sparkling service from both Amelia and Chris for the purchase of my 10th Anniversary Ring. From the first moment we walked through the door and met Amelia their support, help and advise was first class. My ring is absolutely perfect, thank you.so much. They also cleaned both my engagement and wedding ring. They look brand new. They say that diamonds are a girls best friend, well ‘Fanci’ is definitely mine.

  • 5/5 Graeme N. 2 years ago on Google
    Absolutely wonderful service from Fanci from the word go! I ordered a bespoke eternity ring for my wife as it needed to be shaped to fit with her wedding and engagement rings. I took her rings in under the auspices of having them cleaned for our anniversary so Fanci could make 3D impressions of them with their CAD software, etc. The appointment was personal and professional when discussing my needs and the rings came back beautifully clean! Within a reasonable timescale, Fanci designed some options and sent them across for review. They happily and quickly made changes without affecting the quoted price. The finished ring is perfect, fits with the other rings and on my wife’s finger without any need for adjustment and was well-received. I would highly recommend Fanci to anyone!

  • 5/5 Fleur M. 2 years ago on Google
    Amelia was very helpful and took the time to sit with us and understand what we were looking for and then designed a ring with us. My friends were very jealous that I got to have carte blanche with design and they were very accommodation with comparing diamond sizes and different options. We are looking forward to designing wedding rings with them

  • 5/5 James C. 2 years ago on Google
    Such a great experience, staff were super friendly and could not be more happy with the service we received can't wait to see what the team creates for us

  • 5/5 Konrad S. 2 years ago on Google
    Excellent craftsmanship, 10/10 service! This is the place to come to if you require complex repairs and beautiful bespoke commissions. FANCI created our wedding rings, designed from a simple sketch that I had put together. They are better than I could of ever imagined. Thank you!

  • 5/5 Rebecca D. 2 years ago on Google
    Just picked up my wedding ring! Thank you so much to Amelia and the team at this wonderful jewellers! Nothing has been too much trouble and the customer service from Amelia was amazing. Such a lovely atmosphere compared to high street jewellers. No hard sell just a passion to serve their customers!

  • 5/5 Jane W. 2 years ago on Google
    I've had my engagement ring for over 28 years and a month ago one of the diamonds fell out. We amazingly found the diamond on the floor. I took the ring to Fanci to be mended. I picked the ring up today. It looks amazing - as good as it did 28 years ago - very sparkly! I can't stop looking at it. Amelia was so friendly and helpful. Fabulous service.

  • 5/5 Nicole D. 2 years ago on Google
    My husband had my earrings made from here to match my engagement ring. Was the best surprise I could have had on my wedding morning and they were stunning. I can not thank you enough

  • 5/5 Sarah K. 2 years ago on Google
    A lovely jewellers who I would highly recommend to anyone needing their jewellery repaired. Amelia and the team did an amazing job and I can’t thank them enough. Fast repairs, amazing price and someone you can trust with items that may be sentimental to you. Thank you 🥰


Call +44 23 8020 1717 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✗ Wheelchair-accessible toilet
    • ✗ Wheelchair-accessible seating
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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