1/5 Anuj Kumar G. 11 months ago on Google
Extremely
Disappointed
with
Stale
and
Dangerous
Food
Quality
I
recently
placed
an
order
through
Zomato
from
the
restaurant
"Manoj
Sweets,"
and
the
experience
turned
out
to
be
an
absolute
nightmare.
The
Rasmalai
I
received
was
not
only
stale
but
also
potentially
poisonous!
It's
astonishing
that
such
a
renowned
platform
like
Zomato
could
allow
such
substandard
and
dangerous
food
to
be
delivered
to
its
customers.
The
Rasmalai
tasted
off,
with
a
strange
and
unpleasant
texture.
It
was
clearly
evident
that
the
quality
had
deteriorated
significantly,
indicating
a
complete
disregard
for
food
safety
and
customer
well-being.
I
am
appalled
that
I
was
even
presented
with
such
a
product,
let
alone
expected
to
consume
it.
What's
worse
is
that
this
incident
has
left
me
concerned
about
the
potential
health
risks
I
may
have
been
exposed
to.
The
thought
of
consuming
something
so
clearly
spoiled
is
deeply
unsettling.
It
is
the
responsibility
of
Zomato
to
ensure
that
the
food
it
delivers
is
safe
for
consumption,
and
in
this
case,
they
have
failed
miserably.
I
have
lodged
a
complaint
with
Zomato's
customer
support,
but
their
response
and
handling
of
the
situation
have
been
disappointing
so
far.
The
company
should
prioritize
customer
safety
and
take
immediate
action
to
rectify
this
matter.
Moreover,
the
fact
that
I
had
to
retain
the
inedible
food
items
for
a
pickup
by
their
representative
speaks
volumes
about
the
lack
of
quality
control
and
accountability
in
their
operations.
I
sincerely
hope
that
Zomato
addresses
this
issue
promptly
and
takes
concrete
steps
to
prevent
such
incidents
from
recurring.
As
a
customer,
I
feel
deeply
let
down
and
have
lost
faith
in
their
ability
to
provide
safe
and
satisfactory
food
delivery
services.
I
strongly
advise
against
ordering
from
"Manoj
Sweets"
or
relying
on
Zomato
for
a
reliable
and
quality
food
delivery
experience.
It
is
essential
to
prioritize
your
health
and
well-being
by
choosing
more
reliable
alternatives.
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