2/5 pinaki b. 2 years ago on Google
We
family
of
3
persons,
travelled
Sundarban
from
18th
-
20th
March,
2022
along
with
other
fellow
travellers.
I
and
most
of
the
fellow
passengers,
I
think
so,
will
never
recommend
this
tour
comapny
to
any
of
my/their
friends,
relatives.
Total
mismanagement.
We
started
from
Indian
Museum
on
18th
morning
around
9
am
(AC
bus).
Then
we
went
to
Science
city
to
pick
up
more
tourists.
At
SC,
12
persons
were
waiting
for
the
bus,
but
there
was
not
enough
seats
there
in
the
bus.
Unable
to
adjust
they
made
a
phone
call
to
Mr.
Ganesh
Mandal.
He
replied
"arrange
your
own
vehicale
and
come
to
Godkhali".
The
tour
company
should
arrange
proper
vehicle
for
all
42
persons,
but
did
not
do
it.
Before
Sonakhali,
two
tyres
of
our
bus,
punctured.
No
backup
arrangement
provided
by
the
company.
We
all,
hired
auto
and
arrived
Godkhali.
Our
launch/boat
(very
basic
facility
with
some
upper
portions
not
covered,
washroom
not
properly
maintained
...)
was
waiting.
Mr.
Prashanta,
a
nice
spoken
person,
was
waiting
for
us.
Few
paasengers
still
not
arrived,
who
did
arrange
their
own
cars.
Too
much
passengers
boarded
in
the
boat.
After
arriving
Bali
island,
we
observed
that
they
did
not
arrange
accommodation
for
42
travellers!!
We
were
moving
from
one
hotel
to
another
for
night
stay.
Standing
almost
45
minutes
with
our
luggages.
What
a
horrible
experince.
Some
of
them
paid
for
AC
room
but
did
not
get
it.
One
family
isolated
completely
from
our
groups.
Most
of
the
family
scattered
in
different
hotels.
On
19th
we
started
our
journey,
but
NO
SAJNE
KHALI,
NO
SUDHANYA
KHALI,
NO
DOBAKI..
as
promised
by
Mr.
Ganesh,
only
JHAR
KHALI
animal
rescue
centre.
Rest
of
the
time
we
were
moving
from
one
Khari
to
another
Khari.
Water,
monkeys,
deers...beautiful
Sun
set...
Breakfast
(Luchi+Aloo
Sabji,
no
alternative)
and
lunch
on
boat.
I
requested
for
few
Chapatis/Rooti
for
dinner...
but
did
not
get...
only
rice.
Sugar
free
tea??
Not
available.
But
other
food
items
they
served
are
GOOD
(Okayish
type).
On
20th
morning
I
asked
Mr.
Prashanta
for
puffed
rice
(known
as
muri
in
Bengali)
and
somehow
he
manged
it.
Thanks
at
last.
Staying
options
are
GOOD,
AC
is
there
without
remote.
If
remote
found,
then
no
battery!
But
the
Caretaker
of
our
hotel
"Sundarban
Heaven"
at
Bali
island
is
very
simple
and
friendly.
He
is
trying
to
help
always.
When
we
were
returning
from
Godkhali
on
20th
around
3
pm,
the
company
arranged
the
same
bus.
Again
we
faced
problems.
How
to
accommodate?
Luckily
5
young
persons
left
for
Haldia
via
Canning
-
Diamond
Harbour
route,
and
we
rest
of
the
passengers
somehow
adjusted
in
the
bus.
Again
I
may
visit
Sundarban
but
not
with
this
tour
company
due
to
their
inefficiency
and
total
mismanagement.
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