1/5 RM T. 11 months ago on Google
Fantasium's
kids
play
zone
services
is
downgrading
rapidly.
Many
of
play
zone's
attendants’
behavior
are
very
rude,
sometimes
they
shout/
yell
to
a
little
kid
without
supporting
the
kid
to
get
understand;
they
have
no
rights
to
shout
to
kids.
They
supposed
to
handle
it
with
good
manner.
Fantasium
Management
seems
not
monitoring
properly
their
attendants’
services.
Since
months,
it
observed
that
many
of
the
attendants
are
unwilling
to
provide
service
or
support
to
kids,
even
they
shown
rude
behavior
or
reluctant
if
any
kid
gets
hurt;
on
the
other
hand,
some
attendants
are
providing
showy
attitude
to
some
guest,
for
some
extra
benefits;
like
attendant
named
Merin
showing
favoritism
to
a
guest
child
by
snatching
toys
from
other
kids
for
that
guest
kid,
this
is
very
bad.
Fantasium
Kids
Play
Zone
services
must
improve
by
providing
equal
services
to
all
kids
and
guest;
and
they
must
open
complaint/
feedback
box
where
guest
can
complaint
anonymously
against
their
overall
services
or
regarding
any
attendant.
Failing
to
improve
their
services
will
cause
complaints
with
evidence
to
National
Consumer
Rights
Agency.