I did hajj in 2019 with this agency. While hajj trip which places they will show us or what will be the schedule for different activities, everything they share in last minute. They never asked for our suggestions. It seems they just sold their hajj packages to us and now we have to tolerate their dominating attitude. Specifically, behaviour of Mr Tareq is very worst. I selected Sphereds for hajj because  I was aware about shariah compliance and scholars are attached with this.  And I am fully satisfied with the shariah guidance of the scholar. Except this part, the Shepherd management was worst as per my experience. It seems to me that I travelled  with a military team and I have to follow all commands with no words! It's ridiculous! There was no participatory approach and some information not shared in advance, even I particularly asked though. In their pre-hajj training at Dhaka, all participants were asked to be nice to everyone, but I was overwhelmed to observe that the 2 guys of management wasn't behave equally with everyone. They never asked about any problem until informed by me. But it was their duty to check whether any problem individually. When I shared any problem their faces become very hard. It looked like "why you are asking this to us, it's your issue to solve through Sabr". But they never try to understand that this guy tried to adjust for 4-5 nights with less sleep like only 2 hours at nights. Without a minimum sleep how long you will sabr, I want to know from the shepherd management. I know problem was in your capacity and which wasn't. I never complained and asked to solve a problem which was beyond your capacity. But as usual your policy just to ignore and avoid. Is it your business policy to keep your customer in a struggle environment and you will sleep in a good mode? They showed their favour to certain people and others like me was told to hold "Sabr(patience)" and sacrifice. It seems to me as an "EMOTIONAL BLACKMAILING" and EYEWASH. Allah knows better about our sufferings. I will never forget the painful memories at Madinah cause I couldn't sleep at my room and I had to sleep at prophet's mosque for the whole Madinah time. Shepherd management couldn't do anything to resolve the issue but they discussed the issues in public forum in such a way that seems very insulting to us. Further, they never asked me am I hv any problems or not! I was mentally prepared to have hard times during hajj days (Arafa, Mina, Mujdalifah) but wasn't prepared to hv hard times due to the behaviour and mismanagement of Sphereds. I was registered not for free but why we have to tolerate the worst behaviour and shouting all the time??? If you says "Amra sobaike Khushi Korte parbo nah!" Then you have to do business among only yours friends and relatives, not for the general people like me! I never informed before last minute of my flight (when I collect my laggague tags saw Amin's name and I was overwhelmed!) that Shepherd has no agent licence. They are attached with a big travel agent who has licence. It seems no transparency. Ha ha and Halal business! You guys don't have enough manpower to serve such a large group. You did most of your task through motivating people. And when you needed any help you guys turned into such a nice personality! In that time Ur commanding words turned into sweet smile! I never saw such a drama in my entire life!!!

Trusted organizations for Hajj passengers. Following the Islamic rules of Hajj, they performed Hajj pilgrims.

Truly honored being a Haji of 2019. I wanted to perform hajj with my family and was looking for an authentic agency. My ex colleague Jawwad Rezanoor(Ex Shepherd Haji) referred Shepherd and I am really happy to perform hajj with Shepherd. When you become a family hajj becomes easier. 60+ Hujjaj was like a family this year which made the hajj easy by the grace of Almighty Allah SWT. I am really thankful to Shepherd management particularly Saleh bhai, Tareq bhai, Mokaddes bhai, Asif who was ever committed In their approach. Hajj is a journey full of sabr and 11 upfront effective training we had made it even easier. Sheikh Rafiqul Islam Madani was very cordial in his approach and tried to guide us on the basis of Quran and Sunna. Planning to perform Umra with Shepherd as well. I miss all the Hujjaj of Shepherd 2019 who was like our core family. My wife and son misses them as well. Please try Shepherd if you are looking for a authentic agency based on Quran and Sunna.

Best Hajj & Omrah service from the beginning to the very end. Presence of two renowned Sayekhs has made the Hajj 2023 more meaningful and productive. May Allah SWT bless all the personnel involved with Shepherds.

They have been in Hajj business since 2015/2016. They have established themselves as delivering services close to what they promise. A bit expensive but they make it justified.

Excellent service for hajj and umrah packages

For best

Professional, well educated and dynamic team. I had a great experience with them alhamdulillah.

Smooth seamless backend service. Amazing support in Saudi which comes with experience. Moreover honest and transparent team! Would love to return to holiest place on earth under the Shepherds umbrella. May Allah ‎ﷻ accept our ibadah and forgive our mistakes.

Good Management.

Alhamdulillah. Totally satisfied about this agency.

I performed umrah this month,Places ,hotels and other services were spot on and on time. They value our plans and try to make personal pakages.I wish they thrive on this business by making others happy.

I have been immensely benefited from their training sessions. They have qualified scholars with them who are eager to provide proper shari'ah guidance to the hajjis. Also, they were very transparent in their hajj management process and tried to fulfill the commitments they made throughout the hajj journey. I hope they will strengthen their management team even more and continue to provide best services to the hajjis in the upcoming Hajj seasons.

Alhamdulillah completed Hajj in 2023 with Shepherds. They maintained outstanding sariah compliance by the guidance of two renowned Islamic scholars of Bangladesh. Besides, the whole management team worked relentlessly, tried to provide what they agreed and even extended their generosity by repeated reminders through lectures, text, voice messages etc. May Allah except our all good deeds. Wish to perform Hajj/Umrah again with Shepherds.

One of the best prominent Hajj and umrah service provider in Bangladesh. In regards to management, training and service providing, the whole SHEPHARDS team showed their utmost professionalism. They provided what they promised and even more in some cases. I pray for their success and want more participation with them in future.

Alhamdulillah. By the grace of Allah in 2023, I have completed Hajj through the Shepherds.